Set up codebase

- Define models, factory classes, data store,
utility classes (timestamp, io helpers, enums, validator)
- Define Model Class Structures
- Add new model Log
- Add new service LogService
- Add Factory class
- Add Utilities like Timestamp, Validator, Input/Output Helpers..

Co-authored-by: Tinu Johnson <tinu.johnson@trenser.com>
Co-authored-by: Princy Jerin <princy.jerin@trenser.com>
Co-authored-by: Ajmal Jalaludeen <ajmal.jalaludeen@trenser.com>
Co-authored-by: Jissin Sam Mathew <jissin.mathew@trenser.com>

Trenser.Zenvy/Trenser.Zenvy/models/Ticket.h

@@ -1,5 +1,31 @@
 #pragma once
+#include <string>
+#include "Enums.h"
+
 class Ticket
 {
-};
-
+private:
+    std::string m_id;
+    Enums::TicketType m_type;
+    std::string m_description;
+    Enums::TicketStatus m_status;
+    std::string m_employeeId;
+public:
+    Ticket() : m_id(""), m_type(Enums::TicketType::UNKNOWN), m_description(""), m_status(Enums::TicketStatus::OPEN), m_employeeId("") {}
+    Ticket(const std::string& id,
+        Enums::TicketType type,
+        const std::string& description,
+        const std::string& employeeId,
+        Enums::TicketStatus status)
+        : m_id(id), m_type(type), m_description(description), m_status(status), m_employeeId(employeeId) {}
+    const std::string& getTicketId() const;
+    Enums::TicketType getTicketType() const;
+    const std::string& getDescription() const;
+    Enums::TicketStatus getTicketStatus() const;
+    const std::string& getEmployeeId() const;
+    void setTicketId(const std::string& id);
+    void setTicketType(Enums::TicketType type);
+    void setTicketDescription(const std::string& description);
+    void setTicketStatus(Enums::TicketStatus status);
+    void setEmployeeId(const std::string& id);
+};