Fix Cancel Service Booking Functionality
Changes: - Added Controller::removeServiceBooking() with proper documentation and delegation to ServiceManagementService. - Implemented ServiceManagementService::removeServiceBooking() to handle cancellation of pending bookings, enforce status validation, send notifications, and persist changes safely. - Updated CustomerMenu to include a "Cancel Service Booking" option in the menu, wired it into handleOperation, and implemented CustomerMenu::cancelServiceBooking() for user interaction. - Ensured consistent declarations in Controller.h, ServiceManagementService.h, and CustomerMenu.h. Fixes #2105
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@@ -234,6 +234,17 @@ void Controller::removeInventoryItem(const std::string& inventoryItemID)
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m_inventoryManagementService.removeInventoryItem(inventoryItemID);
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}
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/*
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Function: removeServiceBooking
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Description: Removes a service booking from the service management system by its booking ID.
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Parameter: const std::string& bookingID - ID of the service booking
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Return type: void
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*/
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void Controller::removeServiceBooking(const std::string& bookingID)
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{
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m_serviceManagementService.removeServiceBooking(bookingID);
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}
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/*
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Function: addInventoryItemStock
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Description: Adds stock to an existing inventory item in the inventory management service.
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@@ -265,6 +276,7 @@ util::Map<std::string, const ServiceBooking*> Controller::getServiceBookings()
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return readOnlyServiceBookings;
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}
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/*
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Function: getServiceBookingsByUser
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Description: Retrieves all service bookings for a specific user.
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@@ -58,6 +58,7 @@ public:
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util::Map<std::string, const User*> getUsers(util::UserType userType);
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void createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID);
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void createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost);
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void removeServiceBooking(const std::string& bookingID);
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void removeService(const std::string& serviceID);
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util::Map<std::string, const JobCard*> getJobCardsByUser();
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void updateJobStatus(const std::string& jobID);
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+59
-1
@@ -26,7 +26,6 @@ Date:19-May-2026
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#include "UserManagementService.h"
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#include "DataStoreLockGuard.h"
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#include "Utility.h"
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#include "DataStoreLockGuard.h"
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#include "EventManager.h"
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/*
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@@ -595,6 +594,10 @@ void ServiceManagementService::createJobCard(const std::string& bookingID, const
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DataStoreLockGuard lock(m_dataStore);
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UserManagementService m_userManagementService;
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ServiceBooking* currentBooking = getServiceBooking(bookingID);
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if (currentBooking->getStatus() == util::ServiceJobStatus::CANCELLED)
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{
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throw std::runtime_error("Cannot create job card. Service Booking was cancelled!");
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}
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auto& currentTrackedJobCards = m_dataStore.getJobCards();
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auto& currentTrackedInventoryItems = m_dataStore.getInventoryItems();
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auto& currentTrackedServiceBookings = m_dataStore.getServiceBookings();
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@@ -789,6 +792,61 @@ void ServiceManagementService::removeService(const std::string& serviceID)
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m_dataStore.saveComboPackages();
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}
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/*
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Function: removeServiceBooking
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Description: Removes a pending service booking by its ID.
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Cancels only if status is PENDING, otherwise throws exceptions
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for invalid states. Sends notification to the customer and
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persists changes.
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Parameter: const std::string& bookingID - ID of the service booking
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Return type: void
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*/
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void ServiceManagementService::removeServiceBooking(const std::string& bookingID)
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{
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DataStoreLockGuard lock(m_dataStore);
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auto& trackedServiceBookings = m_dataStore.getServiceBookings();
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bool serviceBookingRemoved = false;
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for (int iterator = 0; iterator < trackedServiceBookings.getSize(); iterator++)
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{
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auto& currentTrackedServiceBooking = trackedServiceBookings.getValueAt(iterator);
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ServiceBooking* currentServiceBooking = currentTrackedServiceBooking.data;
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if (currentServiceBooking && currentServiceBooking->getId() == bookingID)
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{
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if (currentServiceBooking->getStatus() == util::ServiceJobStatus::PENDING)
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{
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const std::string title = "Service Booking cancelled.";
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const std::string message = "Service Booking of id " + bookingID + " successfully cancelled.";
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currentServiceBooking->setStatus(util::ServiceJobStatus::CANCELLED);
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currentTrackedServiceBooking.state = RecordState::MODIFIED;
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serviceBookingRemoved = true;
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sendNotification(currentServiceBooking->getCustomer(), title, message);
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break;
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}
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else if(currentServiceBooking->getStatus() == util::ServiceJobStatus::COMPLETED)
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{
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throw std::runtime_error("Unable to cancel completed service booking.");
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}
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else if (currentServiceBooking->getStatus() == util::ServiceJobStatus::STARTED)
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{
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throw std::runtime_error("Unable to cancel started service booking.");
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}
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else if (currentServiceBooking->getStatus() == util::ServiceJobStatus::IN_PROGRESS)
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{
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throw std::runtime_error("Unable to cancel currently Inprogress service booking.");
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}
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else
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{
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throw std::runtime_error("Service Booking already cancelled.");
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}
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}
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}
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if (!serviceBookingRemoved)
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{
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throw std::runtime_error("Unable to cancel service booking.");
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}
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m_dataStore.saveServiceBookings();
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}
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/*
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Function: getServiceBookings (overloaded)
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Description: Retrieves all service bookings for a specific customer.
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+1
@@ -35,6 +35,7 @@ public:
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void createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID);
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void createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost);
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void removeService(const std::string& serviceID);
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void removeServiceBooking(const std::string& bookingID);
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util::Map<std::string, JobCard*> getJobCards(const std::string& technicianID);
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void updateJobStatus(const std::string& jobID);
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void cancelCustomerServiceBookings(const std::string& customerID);
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@@ -51,11 +51,12 @@ void CustomerMenu::showMenu()
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<< "\n3. Update Profile"
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<< "\n4. Change Password"
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<< "\n5. View Service History"
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<< "\n6. Complete Payments"
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<< "\n7. View Invoices"
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<< "\n8. View Notifications"
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<< "\n9. Configure Notifications"
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<< "\n10. Logout"
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<< "\n6. Cancel Service Booking"
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<< "\n7. Complete Payments"
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<< "\n8. View Invoices"
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<< "\n9. View Notifications"
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<< "\n10. Configure Notifications"
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<< "\n11. Logout"
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<< "\nEnter a choice: ";
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util::read(choice);
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if (!handleOperation(choice))
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@@ -103,18 +104,21 @@ bool CustomerMenu::handleOperation(int choice)
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viewServiceHistory();
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break;
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case 6:
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completePayments();
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cancelServiceBooking();
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break;
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case 7:
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viewInvoices();
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completePayments();
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break;
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case 8:
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viewNotifications();
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viewInvoices();
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break;
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case 9:
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configureNotifications();
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viewNotifications();
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break;
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case 10:
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configureNotifications();
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break;
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case 11:
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logout();
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return false;
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default:
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@@ -327,6 +331,46 @@ void CustomerMenu::viewServiceHistory()
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util::pressEnter();
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}
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/*
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Function: cancelServiceBooking
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Description: Allows the customer to cancel a pending service booking.
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Displays the list of active bookings, lets the user select one,
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and removes it from the system. If no bookings are available,
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an appropriate message is shown.
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Parameter: None
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Return type: void
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*/
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void CustomerMenu::cancelServiceBooking()
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{
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util::clear();
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std::cout << "Cancel Service Booking\n";
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const User* currentUser = m_controller.getAuthenticatedUser();
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std::string currentUserID = currentUser->getId();
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util::Map<std::string, const ServiceBooking*> serviceBookingsByCurrentUser = m_controller.getServiceBookingsByUser(currentUserID);
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util::Map<int, const ServiceBooking*> serviceBookingsMap;
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auto currentPendingServiceBookings = filterActiveServiceBookings(serviceBookingsByCurrentUser);
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int bookingsSize = currentPendingServiceBookings.getSize();
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if (listServiceBookings(currentPendingServiceBookings, bookingsSize, serviceBookingsMap))
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{
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const ServiceBooking* selectedService = selectPendingServiceBookings(serviceBookingsMap);
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if (selectedService)
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{
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m_controller.removeServiceBooking(selectedService->getId());
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std::cout << "Cancelled Service booking of id " + selectedService->getId() << std::endl << std::endl;
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}
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else
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{
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std::cout << "Invalid service booking index.\n\n";
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return;
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}
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}
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else
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{
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std::cout << "No pending service bookings available.\n\n";
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}
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util::pressEnter();
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}
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/*
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Function: completePayments
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Description: Allows the customer to complete pending payments for invoices.
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@@ -28,5 +28,6 @@ public:
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void completePayments();
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void viewInvoices();
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void viewNotifications();
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void cancelServiceBooking();
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void configureNotifications();
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};
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