notif

Fix Duplicate Customer Notification Sent When Assigned Technician Is Removed

- Refactored processBookingCancellation to simplify parameters and remove redundant notification arguments.
- Added util::UserType parameter to differentiate cancellation flows for CUSTOMER vs TECHNICIAN.
- Updated cancelCustomerServiceBookings to use processBookingCancellation with util::UserType::CUSTOMER.
- Updated cancelTechnicianJobs to use processBookingCancellation with util::UserType::TECHNICIAN.
- Enhanced booking status handling by including IN_PROGRESS status in cancellation checks.
- Ensured job cards are consistently marked CANCELLED and inventory restored.
- Fixed duplicate notification issue where customers received multiple alerts when technician was removed.

Fixes #1807

Related work items: #1807

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem.vcxproj

@@ -102,7 +102,7 @@
       <SDLCheck>true</SDLCheck>
       <PreprocessorDefinitions>_DEBUG;_CONSOLE;%(PreprocessorDefinitions)</PreprocessorDefinitions>
       <ConformanceMode>true</ConformanceMode>
-      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
+      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;$(ProjectDir)datastores\sharedmemory;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
     </ClCompile>
     <Link>
       <SubSystem>Console</SubSystem>
@@ -117,7 +117,7 @@
       <SDLCheck>true</SDLCheck>
       <PreprocessorDefinitions>NDEBUG;_CONSOLE;%(PreprocessorDefinitions)</PreprocessorDefinitions>
       <ConformanceMode>true</ConformanceMode>
-      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
+      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;$(ProjectDir)datastores\sharedmemory;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
     </ClCompile>
     <Link>
       <SubSystem>Console</SubSystem>
@@ -129,6 +129,7 @@
     <ClCompile Include="core\patterns\Observer.cpp" />
     <ClCompile Include="core\patterns\Subject.cpp" />
     <ClCompile Include="datastores\DataStore.cpp" />
+    <ClCompile Include="datastores\sharedmemory\SharedMemory.cpp" />
     <ClCompile Include="models\ComboPackage.cpp" />
     <ClCompile Include="models\InventoryItem.cpp" />
     <ClCompile Include="models\Invoice.cpp" />
@@ -156,6 +157,12 @@
     <ClInclude Include="core\patterns\Observer.h" />
     <ClInclude Include="core\patterns\Subject.h" />
     <ClInclude Include="datastores\DataStore.h" />
+    <ClInclude Include="datastores\sharedmemory\FileHeader.h" />
+    <ClInclude Include="datastores\sharedmemory\MappingInfo.h" />
+    <ClInclude Include="datastores\sharedmemory\RecordState.h" />
+    <ClInclude Include="datastores\sharedmemory\SerializedRecords.h" />
+    <ClInclude Include="datastores\sharedmemory\SharedMemory.h" />
+    <ClInclude Include="datastores\sharedmemory\TrackedRecord.h" />
     <ClInclude Include="factories\Factory.h" />
     <ClInclude Include="models\ComboPackage.h" />
     <ClInclude Include="models\InventoryItem.h" />

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem.vcxproj.filters

@@ -64,6 +64,12 @@
     <Filter Include="Source Files\Core\Patterns">
       <UniqueIdentifier>{8057b93d-51a9-42df-b06e-01ce395f6308}</UniqueIdentifier>
     </Filter>
+    <Filter Include="Header Files\DataStores\SharedMemory">
+      <UniqueIdentifier>{ec639004-44c6-4bd6-9963-077adde82b5f}</UniqueIdentifier>
+    </Filter>
+    <Filter Include="Source Files\DataStores\SharedMemory">
+      <UniqueIdentifier>{7aa8722e-adfa-466e-8211-de63f3b7892b}</UniqueIdentifier>
+    </Filter>
   </ItemGroup>
   <ItemGroup>
     <ClCompile Include="Trenser.VehicleServiceSystem.cpp">
@@ -141,6 +147,9 @@
     <ClCompile Include="models\ComboPackage.cpp">
       <Filter>Source Files\Models</Filter>
     </ClCompile>
+    <ClCompile Include="datastores\sharedmemory\SharedMemory.cpp">
+      <Filter>Source Files\DataStores\SharedMemory</Filter>
+    </ClCompile>
   </ItemGroup>
   <ItemGroup>
     <ClInclude Include="utilities\InputHelper.h">
@@ -251,5 +260,23 @@
     <ClInclude Include="views\MenuHelper.h">
       <Filter>Header Files\Views</Filter>
     </ClInclude>
+    <ClInclude Include="datastores\sharedmemory\FileHeader.h">
+      <Filter>Header Files\DataStores\SharedMemory</Filter>
+    </ClInclude>
+    <ClInclude Include="datastores\sharedmemory\MappingInfo.h">
+      <Filter>Header Files\DataStores\SharedMemory</Filter>
+    </ClInclude>
+    <ClInclude Include="datastores\sharedmemory\RecordState.h">
+      <Filter>Header Files\DataStores\SharedMemory</Filter>
+    </ClInclude>
+    <ClInclude Include="datastores\sharedmemory\TrackedRecord.h">
+      <Filter>Header Files\DataStores\SharedMemory</Filter>
+    </ClInclude>
+    <ClInclude Include="datastores\sharedmemory\SerializedRecords.h">
+      <Filter>Header Files\DataStores\SharedMemory</Filter>
+    </ClInclude>
+    <ClInclude Include="datastores\sharedmemory\SharedMemory.h">
+      <Filter>Header Files\DataStores\SharedMemory</Filter>
+    </ClInclude>
   </ItemGroup>
 </Project>

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/DataStore.h

@@ -6,42 +6,67 @@ Date: 19-May-2026
 */
 
 #pragma once
+#include <windows.h>
 #include <string>
 #include "Map.h"
-
+#include "MappingInfo.h"
+#include "TrackedRecord.h"
+#include "SharedMemory.h"
 class User;
+class Notification;
 class Service;
 class ComboPackage;
+class InventoryItem;
 class ServiceBooking;
 class JobCard;
-class InventoryItem;
 class Invoice;
 class Payment;
 
 class DataStore
 {
 private:
-    util::Map<std::string, User*> m_users;
+    DataStore();
-    util::Map<std::string, Service*> m_services;
-    util::Map<std::string, ComboPackage*> m_comboPackages;
-    util::Map<std::string, ServiceBooking*> m_serviceBookings;
-    util::Map<std::string, JobCard*> m_jobCards;
-    util::Map<std::string, InventoryItem*> m_inventoryItems;
-    util::Map<std::string, Invoice*> m_invoices;
-    util::Map<std::string, Payment*> m_payments;
-    DataStore() {}
-public:
-    static DataStore& getInstance();
     DataStore(const DataStore&) = delete;
     DataStore& operator=(const DataStore&) = delete;
     DataStore(DataStore&&) = delete;
     DataStore& operator=(DataStore&&) = delete;
-    util::Map<std::string, User*>& getUsers();
+    HANDLE m_globalMutex;
-    util::Map<std::string, Service*>& getServices();
+    MappingInfo m_users;
-    util::Map<std::string, ComboPackage*>& getComboPackages();
+    MappingInfo m_notifications;
-    util::Map<std::string, ServiceBooking*>& getServiceBookings();
+    MappingInfo m_services;
-    util::Map<std::string, JobCard*>& getJobCards();
+    MappingInfo m_comboPackages;
-    util::Map<std::string, InventoryItem*>& getInventoryItems();
+    MappingInfo m_inventoryItems;
-    util::Map<std::string, Invoice*>& getInvoices();
+    MappingInfo m_serviceBookings;
-    util::Map<std::string, Payment*>& getPayments();
+    MappingInfo m_jobCards;
-};
+    MappingInfo m_invoices;
+    MappingInfo m_payments;
+public:
+    static DataStore& getInstance();
+    bool initialize();
+    void shutdown();
+    util::Map<std::string, TrackedRecord<User>> getUsers();
+    util::Map<std::string, TrackedRecord<Notification>> getNotifications();
+    util::Map<std::string, TrackedRecord<Service>> getServices();
+    util::Map<std::string, TrackedRecord<ComboPackage>> getComboPackages();
+    util::Map<std::string, TrackedRecord<InventoryItem>> getInventoryItems();
+    util::Map<std::string, TrackedRecord<ServiceBooking>> getServiceBookings();
+    util::Map<std::string, TrackedRecord<JobCard>> getJobCards();
+    util::Map<std::string, TrackedRecord<Invoice>> getInvoices();
+    util::Map<std::string, TrackedRecord<Payment>> getPayments();
+    void saveUsers(util::Map<std::string, TrackedRecord<User>>& users);
+    void saveNotifications(util::Map<std::string, TrackedRecord<Notification>>& notifications);
+    void saveServices(util::Map<std::string, TrackedRecord<Service>>& services);
+    void saveComboPackages(util::Map<std::string, TrackedRecord<ComboPackage>>& comboPackages);
+    void saveInventoryItems(util::Map<std::string, TrackedRecord<InventoryItem>>& inventoryItems);
+    void saveServiceBookings(util::Map<std::string, TrackedRecord<ServiceBooking>>& bookings);
+    void saveJobCards(util::Map<std::string, TrackedRecord<JobCard>>& jobCards);
+    void saveInvoices(util::Map<std::string, TrackedRecord<Invoice>>& invoices);
+    void savePayments(util::Map<std::string, TrackedRecord<Payment>>& payments);
+    bool lockDataStore();
+    bool unlockDataStore();
+private:
+    template<typename TObject, typename TSerialized>
+    util::Map<std::string, TrackedRecord<TObject>> loadRecords(MappingInfo& mapping);
+    template<typename TObject, typename TSerialized>
+    void saveRecords(MappingInfo& mapping, util::Map<std::string, TrackedRecord<TObject>>& records);
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/FileHeader.h

@@ -0,0 +1,8 @@
+#pragma once
+#include <cstddef>
+
+struct FileHeader
+{
+    size_t recordCount;
+    size_t capacity;
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/MappingInfo.h

@@ -0,0 +1,19 @@
+#pragma once
+#include <windows.h>
+#include <string>
+
+struct MappingInfo
+{
+    HANDLE fileHandle;
+    HANDLE mappingHandle;
+    void* mappedView;
+    std::string fileName;
+    size_t recordSize;
+    size_t mappedCapacity;
+    MappingInfo()
+        : fileHandle(NULL),
+        mappingHandle(NULL),
+        mappedView(nullptr),
+        recordSize(0),
+        mappedCapacity(0) {}
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/RecordState.h

@@ -0,0 +1,9 @@
+#pragma once
+
+enum class RecordState : int
+{
+    CLEAN,
+    NEW_RECORD,
+    MODIFIED,
+    DELETED
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/SerializedRecords.h

@@ -0,0 +1,92 @@
+#pragma once
+#include "Utility.h"
+#include "Enums.h"
+#include "Timestamp.h"
+
+struct SerializedUser
+{
+    char id[64];
+    char username[64];
+    char password[64];
+    char name[128];
+    char phone[32];
+    char email[128];
+    util::UserType userType;
+    util::State status;
+};
+
+struct SerializedNotification
+{
+    char id[64];
+    char recipientUserId[64];
+    char title[128];
+    char message[1024];
+    util::Timestamp createdAt;
+    util::State state;
+};
+
+struct SerializedService
+{
+    char id[64];
+    char name[128];
+    char inventoryItemIDs[1024];
+    double laborCost;
+    util::State status;
+};
+
+struct SerializedComboPackage
+{
+    char id[64];
+    char packageName[128];
+    double discountPercentage;
+    char serviceIDs[1024];
+    util::State status;
+};
+
+struct SerializedInventoryItem
+{
+    char id[64];
+    char partName[128];
+    int quantity;
+    double price;
+    util::State status;
+};
+
+struct SerializedServiceBooking
+{
+    char id[64];
+    util::ServiceJobStatus status;
+    char serviceIDs[1024];
+    char customerId[64];
+    char vehicleNumber[64];
+    char vehicleBrand[64];
+    char vehicleModel[64];
+    char assignedTechnicianId[64];
+    double discountPercentage;
+};
+
+struct SerializedJobCard
+{
+    char id[64];
+    char bookingId[64];
+    char serviceId[64];
+    char technicianId[64];
+    util::Timestamp assignedDate;
+    util::ServiceJobStatus status;
+    util::Timestamp completionDate;
+};
+
+struct SerializedInvoice
+{
+    char id[64];
+    char bookingId[64];
+    util::Timestamp invoiceDate;
+    char partIDs[1024];
+    double laborCost;
+    double partsCost;
+    double discountPercentage;
+    double totalAmount;
+    util::Timestamp paymentDate;
+    util::PaymentMode paymentMethod;
+    util::PaymentStatus status;
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/SharedMemory.cpp

@@ -0,0 +1,330 @@
+#include "SharedMemory.h"
+#include "Config.h"
+
+/*
+Function: invalidateMapping
+Description: Releases all mapping resources and resets the mapping to an invalid state.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+Returns:
+    - None
+*/
+static void invalidateMapping(MappingInfo& mapping)
+{
+    if (mapping.mappedView != nullptr)
+    {
+        UnmapViewOfFile(mapping.mappedView);
+        mapping.mappedView = nullptr;
+    }
+    if (mapping.mappingHandle != NULL)
+    {
+        CloseHandle(mapping.mappingHandle);
+        mapping.mappingHandle = NULL;
+    }
+    if (mapping.fileHandle != INVALID_HANDLE_VALUE)
+    {
+        CloseHandle(mapping.fileHandle);
+        mapping.fileHandle = INVALID_HANDLE_VALUE;
+    }
+    mapping.mappedCapacity = 0;
+}
+
+/*
+Function: createOrOpenMapping
+Description: Creates or opens a file mapping and maps it into the process address space.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+Returns:
+    - bool: True if the mapping was successfully created/opened, otherwise false
+*/
+bool SharedMemory::createOrOpenMapping(MappingInfo& mapping)
+{
+    if (mapping.recordSize == 0)
+    {
+        return false;
+    }
+    mapping.fileHandle =
+        CreateFileA(
+            mapping.fileName.c_str(),
+            GENERIC_READ | GENERIC_WRITE,
+            FILE_SHARE_READ | FILE_SHARE_WRITE,
+            NULL,
+            OPEN_ALWAYS,
+            FILE_ATTRIBUTE_NORMAL,
+            NULL);
+    if (mapping.fileHandle == INVALID_HANDLE_VALUE)
+    {
+        return false;
+    }
+    LARGE_INTEGER fileSize;
+    if (!GetFileSizeEx(mapping.fileHandle, &fileSize))
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    bool isNewFile = (fileSize.QuadPart == 0);
+    const size_t initialCapacity = config::file::INITIAL_CAPACITY;
+    if (isNewFile)
+    {
+        LARGE_INTEGER newSize;
+        newSize.QuadPart = sizeof(FileHeader) + initialCapacity * mapping.recordSize;
+        if (!SetFilePointerEx(mapping.fileHandle, newSize, NULL, FILE_BEGIN))
+        {
+            invalidateMapping(mapping);
+            return false;
+        }
+        if (!SetEndOfFile(mapping.fileHandle))
+        {
+            invalidateMapping(mapping);
+            return false;
+        }
+    }
+    mapping.mappingHandle =
+        CreateFileMappingA(
+            mapping.fileHandle,
+            NULL,
+            PAGE_READWRITE,
+            0,
+            0,
+            NULL);
+    if (mapping.mappingHandle == NULL)
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    mapping.mappedView =
+        MapViewOfFile(
+            mapping.mappingHandle,
+            FILE_MAP_ALL_ACCESS,
+            0,
+            0,
+            0);
+    if (mapping.mappedView == nullptr)
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    FileHeader* header = getHeader(mapping);
+    if (header == nullptr)
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    if (isNewFile)
+    {
+        header->recordCount = 0;
+        header->capacity = initialCapacity;
+    }
+    mapping.mappedCapacity = header->capacity;
+    return true;
+}
+
+/*
+Function: closeMapping
+Description: Unmaps and closes all resources associated with a file mapping.
+Parameters:
+    - mapping: MappingInfo&, mapping to close
+Returns:
+    - None
+*/
+void SharedMemory::closeMapping(MappingInfo& mapping)
+{
+    invalidateMapping(mapping);
+}
+
+/*
+Function: getHeader
+Description: Returns the file header stored at the beginning of the mapped memory region.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+Returns:
+    - FileHeader*: Pointer to the file header, or nullptr if the mapping is not valid
+*/
+FileHeader* SharedMemory::getHeader(MappingInfo& mapping)
+{
+    if (mapping.mappedView == nullptr)
+    {
+        return nullptr;
+    }
+    return reinterpret_cast<FileHeader*>(mapping.mappedView);
+}
+
+/*
+Function: getRecordAddress
+Description: Returns the address of a record at the specified index within the mapped memory region.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+    - index: size_t, record index
+Returns:
+    - void*: Pointer to the record, or nullptr if the mapping is not valid
+*/
+void* SharedMemory::getRecordAddress(MappingInfo& mapping, size_t index)
+{
+    if (mapping.mappedView == nullptr)
+    {
+        return nullptr;
+    }
+    return reinterpret_cast<char*>(mapping.mappedView) + sizeof(FileHeader) + index * mapping.recordSize;
+}
+
+/*
+Function: getRecordAddress
+Description: Returns the address of a record at the specified index within the mapped memory region.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+    - index: size_t, record index
+Returns:
+    - void*: Pointer to the record, or nullptr if the mapping is not valid
+*/
+void* SharedMemory::getRecordAddress(MappingInfo& mapping, size_t index)
+{
+    if (mapping.mappedView == nullptr)
+    {
+        return nullptr;
+    }
+    return reinterpret_cast<char*>(mapping.mappedView) + sizeof(FileHeader) + index * mapping.recordSize;
+}
+
+/*
+Function: getRecordCount
+Description: Returns the number of records currently stored in the mapping.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+Returns:
+    - size_t: Number of records in the mapping
+*/
+size_t SharedMemory::getRecordCount(MappingInfo& mapping)
+{
+    FileHeader* header = getHeader(mapping);
+    if (header == nullptr)
+    {
+        return 0;
+    }
+    return header->recordCount;
+}
+
+/*
+Function: setRecordCount
+Description: Updates the number of records stored in the mapping.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+    - count: size_t, new record count
+Returns:
+    - None
+*/
+void SharedMemory::setRecordCount(MappingInfo& mapping, size_t count)
+{
+    FileHeader* header = getHeader(mapping);
+    if (header == nullptr)
+    {
+        return;
+    }
+    header->recordCount = count;
+}
+
+/*
+Function: getCapacity
+Description: Returns the current capacity of the mapping.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+Returns:
+    - size_t: Maximum number of records that can be stored in the mapping
+*/
+size_t SharedMemory::getCapacity(MappingInfo& mapping)
+{
+    FileHeader* header = getHeader(mapping);
+    if (header == nullptr)
+    {
+        return 0;
+    }
+    return header->capacity;
+}
+
+/*
+Function: resizeMapping
+Description: Resizes the file mapping to the specified capacity.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+    - newCapacity: size_t, new mapping capacity
+Returns:
+    - bool: True if the resize succeeded, otherwise false
+*/
+bool SharedMemory::resizeMapping(MappingInfo& mapping, size_t newCapacity)
+{
+    FileHeader* header = getHeader(mapping);
+    if (header == nullptr)
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    header->capacity = newCapacity;
+    if (!FlushViewOfFile(mapping.mappedView, sizeof(FileHeader)))
+    {
+        return false;
+    }
+    if (!UnmapViewOfFile(mapping.mappedView))
+    {
+        return false;
+    }
+    mapping.mappedView = nullptr;
+    CloseHandle(mapping.mappingHandle);
+    mapping.mappingHandle = NULL;
+    LARGE_INTEGER newSize;
+    newSize.QuadPart = sizeof(FileHeader) + newCapacity * mapping.recordSize;
+    if (!SetFilePointerEx(mapping.fileHandle, newSize, NULL, FILE_BEGIN))
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    if (!SetEndOfFile(mapping.fileHandle))
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    mapping.mappingHandle =
+        CreateFileMappingA(
+            mapping.fileHandle,
+            NULL,
+            PAGE_READWRITE,
+            0,
+            0,
+            NULL);
+    if (mapping.mappingHandle == NULL)
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    mapping.mappedView =
+        MapViewOfFile(
+            mapping.mappingHandle,
+            FILE_MAP_ALL_ACCESS,
+            0,
+            0,
+            0);
+    if (mapping.mappedView == nullptr)
+    {
+        invalidateMapping(mapping);
+        return false;
+    }
+    mapping.mappedCapacity = newCapacity;
+    return true;
+}
+
+/*
+Function: ensureCapacityForInsert
+Description: Ensures that the mapping has space for at least one additional record, growing it if necessary.
+Parameters:
+    - mapping: MappingInfo&, mapping information and handles
+Returns:
+    - bool: True if capacity is available, otherwise false
+*/
+bool SharedMemory::ensureCapacityForInsert(MappingInfo& mapping)
+{
+    size_t recordCount = getRecordCount(mapping);
+    size_t capacity = getCapacity(mapping);
+    if (recordCount < capacity)
+    {
+        return true;
+    }
+    return resizeMapping(mapping, capacity * 2);
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/SharedMemory.h

@@ -0,0 +1,18 @@
+#pragma once
+#include <cstddef>
+#include "MappingInfo.h"
+#include "FileHeader.h"
+
+namespace SharedMemory
+{
+    bool createOrOpenMapping(MappingInfo& mapping);
+    void closeMapping(MappingInfo& mapping);
+    bool ensureLatestMapping(MappingInfo& mapping);
+    bool resizeMapping(MappingInfo& mapping, size_t newCapacity);
+    FileHeader* getHeader(MappingInfo& mapping);
+    void* getRecordAddress(MappingInfo& mapping, size_t index);
+    size_t getRecordCount(MappingInfo& mapping);
+    void setRecordCount(MappingInfo& mapping, size_t count);
+    size_t getCapacity(MappingInfo& mapping);
+    bool ensureCapacityForInsert(MappingInfo& mapping);
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/TrackedRecord.h

@@ -0,0 +1,23 @@
+#pragma once
+#include "RecordState.h"
+
+static const size_t INVALID_SLOT = static_cast<size_t>(-1);
+
+template<typename T>
+struct TrackedRecord
+{
+    T* data;
+    RecordState state;
+    size_t slotIndex;
+    TrackedRecord()
+        : data(nullptr),
+        state(RecordState::CLEAN),
+        slotIndex(INVALID_SLOT) {}
+    TrackedRecord(
+        T* object,
+        RecordState recordState,
+        size_t slot)
+        : data(object),
+        state(recordState),
+        slotIndex(slot) {}
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ComboPackage.cpp

@@ -9,6 +9,7 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
+#include "SerializedRecords.h"
 #include "ComboPackage.h"
 #include "Service.h"
 #include "Factory.h"
@@ -270,72 +271,38 @@ static util::Vector<std::string> getServiceIDsAsVector(const std::string& servic
 
 /*
 Function: serialize
-Description: Serializes the combo package into a CSV-formatted string.
+Description: Serializes the ComboPackage object into a SerializedComboPackage record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized combo package record
+    - SerializedComboPackage: Serialized representation of the combo package
 */
-std::string ComboPackage::serialize() const
+SerializedComboPackage ComboPackage::serialize() const
 {
-    std::ostringstream serializedComboPackage;
+    SerializedComboPackage serialized = {};
-    serializedComboPackage << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_packageName << ','
+    strcpy_s(serialized.packageName, sizeof(serialized.packageName), m_packageName.c_str());
-        << m_discountPercentage << ','
+    strcpy_s(serialized.serviceIDs, sizeof(serialized.serviceIDs), getServiceIDsAsString(m_serviceIDs).c_str());
-        << getServiceIDsAsString(m_serviceIDs) << ','
+    serialized.discountPercentage = m_discountPercentage;
-        << util::getStateString(m_status);
+    serialized.status = m_status;
-    return serializedComboPackage.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a ComboPackage object.
+Description: Deserializes a SerializedComboPackage record into a ComboPackage object.
 Parameters:
-    - record: const std::string&, serialized combo package record
+    - serializedComboPackage: const SerializedComboPackage&, serialized combo package record
 Returns:
     - ComboPackage*: Pointer to the deserialized ComboPackage object
-Throws:
-    - std::runtime_error if data is invalid
 */
-ComboPackage* ComboPackage::deserialize(const std::string& record)
+ComboPackage* ComboPackage::deserialize(const SerializedComboPackage& serializedComboPackage)
 {
-    std::string id, packageName;
+    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serializedComboPackage.serviceIDs);
-    std::string discountPercentageString, serviceIDsString, statusString;
-    double discountPercentage;
-    std::istringstream serializedComboPackage(record);
-    getline(serializedComboPackage, id, ',');
-    getline(serializedComboPackage, packageName, ',');
-    getline(serializedComboPackage, discountPercentageString, ',');
-    getline(serializedComboPackage, serviceIDsString, ',');
-    getline(serializedComboPackage, statusString, ',');
-    try
-    {
-        discountPercentage = std::stod(discountPercentageString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid combo package data");
-    }
-    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serviceIDsString);
-    util::State status = util::getState(statusString);
     return Factory::getObject<ComboPackage>(
-        id,
+        serializedComboPackage.id,
-        packageName,
+        serializedComboPackage.packageName,
-        discountPercentage,
+        serializedComboPackage.discountPercentage,
         serviceIDs,
-        status
+        serializedComboPackage.status);
-    );
+}
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for combo package serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,PackageName,DiscountPercentage,ServiceIDs,Status")
-*/
-std::string ComboPackage::getHeaders()
-{
-    return "ID,PackageName,DiscountPercentage,ServiceIDs,Status";
-}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ComboPackage.h

@@ -12,6 +12,7 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class Service;
+class SerializedComboPackage;
 
 class ComboPackage
 {
@@ -38,7 +39,6 @@ public:
     void setDiscountPercentage(double discountPercentage);
     void setServices(const util::Map<std::string, Service*>& services);
     void setState(util::State status);
-    std::string serialize() const;
+    SerializedComboPackage serialize() const;
-    static ComboPackage* deserialize(const std::string&);
+    static ComboPackage* deserialize(const SerializedComboPackage&);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/InventoryItem.cpp

@@ -8,6 +8,7 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
+#include "SerializedRecords.h"
 #include "Factory.h"
 #include "StringHelper.h"
 #include "InventoryItem.h"
@@ -206,73 +207,37 @@ void InventoryItem::setState(util::State status)
 
 /*
 Function: serialize
-Description: Serializes the inventory item into a CSV-formatted string.
+Description: Serializes the InventoryItem object into a SerializedInventoryItem record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized inventory item record
+    - SerializedInventoryItem: Serialized representation of the inventory item
 */
-std::string InventoryItem::serialize() const
+SerializedInventoryItem InventoryItem::serialize() const
 {
-    std::ostringstream serializedInventoryItem;
+    SerializedInventoryItem serialized = {};
-    serializedInventoryItem << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_partName << ','
+    strcpy_s(serialized.partName, sizeof(serialized.partName), m_partName.c_str());
-        << m_quantity << ','
+    serialized.quantity = m_quantity;
-        << m_price << ','
+    serialized.price = m_price;
-        << util::getStateString(m_status);
+    serialized.status = m_status;
-    return serializedInventoryItem.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into an InventoryItem object.
+Description: Deserializes a SerializedInventoryItem record into an InventoryItem object.
 Parameters:
-    - record: const std::string&, serialized inventory item record
+    - serializedInventoryItem: const SerializedInventoryItem&, serialized inventory item record
 Returns:
     - InventoryItem*: Pointer to the deserialized InventoryItem object
-Throws:
-    - std::runtime_error if data is invalid
 */
-InventoryItem* InventoryItem::deserialize(const std::string& record)
+InventoryItem* InventoryItem::deserialize(const SerializedInventoryItem& serializedInventoryItem)
 {
-    std::string id, partName;
-    std::string quantityString, priceString, statusString;
-    int quantity;
-    double price;
-    std::istringstream serializedInventoryItem(record);
-    getline(serializedInventoryItem, id, ',');
-    getline(serializedInventoryItem, partName, ',');
-    getline(serializedInventoryItem, quantityString, ',');
-    getline(serializedInventoryItem, priceString, ',');
-    getline(serializedInventoryItem, statusString, ',');
-    try
-    {
-        quantity = std::stoi(quantityString);
-        price = std::stod(priceString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid inventory item data");
-    }
-    util::State status = util::getState(statusString);
     return Factory::getObject<InventoryItem>(
-        id,
+        serializedInventoryItem.id,
-        partName,
+        serializedInventoryItem.partName,
-        quantity,
+        serializedInventoryItem.quantity,
-        price,
+        serializedInventoryItem.price,
-        status
+        serializedInventoryItem.status);
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for inventory item serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,PartName,Quantity,Price,Status")
-*/
-std::string InventoryItem::getHeaders()
-{
-    return "ID,PartName,Quantity,Price,Status";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/InventoryItem.h

@@ -6,11 +6,12 @@ Author: Trenser
 Date: 19-May-2026
 */
 
-
 #pragma once
 #include <string>
 #include "Enums.h"
 
+struct SerializedInventoryItem;
+
 class InventoryItem
 {
 private:
@@ -34,7 +35,6 @@ public:
     void setQuantity(int quantity);
     void setPrice(double price);
     void setState(util::State status);
-    std::string serialize() const;
+    SerializedInventoryItem serialize() const;
-    static InventoryItem* deserialize(const std::string&);
+    static InventoryItem* deserialize(const SerializedInventoryItem&);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.cpp

@@ -9,6 +9,7 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
+#include "SerializedRecords.h"
 #include "Invoice.h"
 #include "Factory.h"
 #include "InventoryItem.h"
@@ -473,100 +474,50 @@ static util::Vector<std::string> getPartIDsAsVector(const std::string& partIDsSt
 
 /*
 Function: serialize
-Description: Serializes the invoice into a CSV-formatted string.
+Description: Serializes the Invoice object into a SerializedInvoice record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized invoice record
+    - SerializedInvoice: Serialized representation of the invoice
 */
-std::string Invoice::serialize() const
+SerializedInvoice Invoice::serialize() const
 {
-    std::ostringstream serializedInvoice;
+    SerializedInvoice serialized = {};
-    serializedInvoice << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_bookingId << ','
+    strcpy_s(serialized.bookingId, sizeof(serialized.bookingId), m_bookingId.c_str());
-        << m_invoiceDate.toString() << ','
+    strcpy_s(serialized.partIDs, sizeof(serialized.partIDs), getPartIDsAsString(m_partIDs).c_str());
-        << m_laborCost << ','
+    serialized.invoiceDate = m_invoiceDate;
-        << getPartIDsAsString(m_partIDs) << ','
+    serialized.laborCost = m_laborCost;
-        << m_partsCost << ','
+    serialized.partsCost = m_partsCost;
-        << m_discountPercentage << ','
+    serialized.discountPercentage = m_discountPercentage;
-        << m_totalAmount << ','
+    serialized.totalAmount = m_totalAmount;
-        << m_paymentDate.toString() << ','
+    serialized.paymentDate = m_paymentDate;
-        << util::getPaymentModeString(m_paymentMethod) << ','
+    serialized.paymentMethod = m_paymentMethod;
-        << util::getPaymentStatusString(m_status);
+    serialized.status = m_status;
-    return serializedInvoice.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into an Invoice object.
+Description: Deserializes a SerializedInvoice record into an Invoice object.
 Parameters:
-    - record: const std::string&, serialized invoice record
+    - serializedInvoice: const SerializedInvoice&, serialized invoice record
 Returns:
     - Invoice*: Pointer to the deserialized Invoice object
-Throws:
-    - std::runtime_error if data is invalid
 */
-Invoice* Invoice::deserialize(const std::string& record)
+Invoice* Invoice::deserialize(const SerializedInvoice& serializedInvoice)
 {
-    std::string id, bookingId;
+    util::Vector<std::string> partIDs = getPartIDsAsVector(serializedInvoice.partIDs);
-    std::string invoiceDateString, laborCostString, partIDsString;
-    std::string partsCostString, discountPercentageString, totalAmountString;
-    std::string paymentDateString, paymentMethodString, statusString;
-    double laborCost, partsCost, discountPercentage, totalAmount;
-    std::istringstream serializedInvoice(record);
-    getline(serializedInvoice, id, ',');
-    getline(serializedInvoice, bookingId, ',');
-    getline(serializedInvoice, invoiceDateString, ',');
-    getline(serializedInvoice, laborCostString, ',');
-    getline(serializedInvoice, partIDsString, ',');
-    getline(serializedInvoice, partsCostString, ',');
-    getline(serializedInvoice, discountPercentageString, ',');
-    getline(serializedInvoice, totalAmountString, ',');
-    getline(serializedInvoice, paymentDateString, ',');
-    getline(serializedInvoice, paymentMethodString, ',');
-    getline(serializedInvoice, statusString, ',');
-    util::Timestamp invoiceDate;
-    util::Timestamp paymentDate;
-    try
-    {
-        invoiceDate = util::Timestamp::fromString(invoiceDateString);
-        paymentDate = util::Timestamp::fromString(paymentDateString);
-        laborCost = std::stod(laborCostString);
-        partsCost = std::stod(partsCostString);
-        discountPercentage = std::stod(discountPercentageString);
-        totalAmount = std::stod(totalAmountString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid invoice data");
-    }
-    util::Vector<std::string> partIDs = getPartIDsAsVector(partIDsString);
-    util::PaymentMode paymentMethod = util::getPaymentMode(paymentMethodString);
-    util::PaymentStatus status = util::getPaymentStatus(statusString);
     return Factory::getObject<Invoice>(
-        id,
+        serializedInvoice.id,
-        bookingId,
+        serializedInvoice.bookingId,
-        invoiceDate,
+        serializedInvoice.invoiceDate,
         partIDs,
-        laborCost,
+        serializedInvoice.laborCost,
-        partsCost,
+        serializedInvoice.partsCost,
-        discountPercentage,
+        serializedInvoice.discountPercentage,
-        totalAmount,
+        serializedInvoice.totalAmount,
-        paymentDate,
+        serializedInvoice.paymentDate,
-        paymentMethod,
+        serializedInvoice.paymentMethod,
-        status
+        serializedInvoice.status);
-    );
 }
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for invoice serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,BookingID,InvoiceDate,LaborCost,PartIDs,PartsCost,DiscountPercentage,TotalAmount,PaymentDate,PaymentMethod,Status")
-*/
-std::string Invoice::getHeaders()
-{
-    return "ID,BookingID,InvoiceDate,LaborCost,PartIDs,PartsCost,DiscountPercentage,TotalAmount,PaymentDate,PaymentMethod,Status";
-}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.h

@@ -16,6 +16,7 @@ Date: 19-May-2026
 
 class ServiceBooking;
 class InventoryItem;
+struct SerializedInvoice;
 
 class Invoice
 {
@@ -87,7 +88,6 @@ public:
     void setPaymentDate(const util::Timestamp& paymentDate);
     void setPaymentMethod(util::PaymentMode paymentMethod);
     void setStatus(util::PaymentStatus status);
-    std::string serialize() const;
+    SerializedInvoice serialize() const;
-    static Invoice* deserialize(const std::string&);
+    static Invoice* deserialize(const SerializedInvoice&);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.cpp

@@ -9,6 +9,7 @@ Date:19-May-2026
 
 #include <sstream>
 #include <stdexcept>
+#include "SerializedRecords.h"
 #include "JobCard.h"
 #include "Factory.h"
 #include "StringHelper.h"
@@ -351,79 +352,41 @@ void JobCard::setCompletionDate(const util::Timestamp& completionDate)
 
 /*
 Function: serialize
-Description: Serializes the job card into a CSV-formatted string.
+Description: Serializes the JobCard object into a SerializedJobCard record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized job card record
+    - SerializedJobCard: Serialized representation of the job card
 */
-std::string JobCard::serialize() const
+SerializedJobCard JobCard::serialize() const
 {
-    std::ostringstream serializedJobCard;
+    SerializedJobCard serialized = {};
-    serializedJobCard << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_bookingId << ','
+    strcpy_s(serialized.bookingId, sizeof(serialized.bookingId), m_bookingId.c_str());
-        << m_serviceId << ','
+    strcpy_s(serialized.serviceId, sizeof(serialized.serviceId), m_serviceId.c_str());
-        << m_technicianId << ','
+    strcpy_s(serialized.technicianId, sizeof(serialized.technicianId), m_technicianId.c_str());
-        << m_assignedDate.toString() << ','
+    serialized.assignedDate = m_assignedDate;
-        << util::getServiceJobStatusString(m_status) << ','
+    serialized.status = m_status;
-        << m_completionDate.toString();
+    serialized.completionDate = m_completionDate;
-    return serializedJobCard.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a JobCard object.
+Description: Deserializes a SerializedJobCard record into a JobCard object.
 Parameters:
-    - record: const std::string&, serialized job card record
+    - serializedJobCard: const SerializedJobCard&, serialized job card record
 Returns:
     - JobCard*: Pointer to the deserialized JobCard object
-Throws:
-    - std::runtime_error if timestamp parsing fails
 */
-JobCard* JobCard::deserialize(const std::string& record)
+JobCard* JobCard::deserialize(const SerializedJobCard& serializedJobCard)
 {
-    std::string id, bookingId, serviceId, technicianId;
-    std::string assignedDateString, statusString, completionDateString;
-    std::istringstream serializedJobCard(record);
-    getline(serializedJobCard, id, ',');
-    getline(serializedJobCard, bookingId, ',');
-    getline(serializedJobCard, serviceId, ',');
-    getline(serializedJobCard, technicianId, ',');
-    getline(serializedJobCard, assignedDateString, ',');
-    getline(serializedJobCard, statusString, ',');
-    getline(serializedJobCard, completionDateString, ',');
-    util::Timestamp assignedDate;
-    util::Timestamp completionDate;
-    try
-    {
-        assignedDate = util::Timestamp::fromString(assignedDateString);
-        completionDate = util::Timestamp::fromString(completionDateString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid timestamp");
-    }
-    util::ServiceJobStatus status = util::getServiceJobStatus(statusString);
     return Factory::getObject<JobCard>(
-        id,
+        serializedJobCard.id,
-        bookingId,
+        serializedJobCard.bookingId,
-        serviceId,
+        serializedJobCard.serviceId,
-        technicianId,
+        serializedJobCard.technicianId,
-        assignedDate,
+        serializedJobCard.assignedDate,
-        status,
+        serializedJobCard.status,
-        completionDate
+        serializedJobCard.completionDate);
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for job card serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,BookingID,ServiceID,TechnicianID,AssignedDate,Status,CompletionDate")
-*/
-std::string JobCard::getHeaders()
-{
-    return "ID,BookingID,ServiceID,TechnicianID,AssignedDate,Status,CompletionDate";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.h

@@ -15,6 +15,7 @@ Date:19-May-2026
 class ServiceBooking;
 class Service;
 class User;
+struct SerializedJobCard;
 
 class JobCard
 {
@@ -70,7 +71,6 @@ public:
     void setAssignedDate(const util::Timestamp& assignedDate);
     void setStatus(util::ServiceJobStatus status);
     void setCompletionDate(const util::Timestamp& completionDate);
-    std::string serialize() const;
+    SerializedJobCard serialize() const;
-    static JobCard* deserialize(const std::string&);
+    static JobCard* deserialize(const SerializedJobCard&);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Notification.cpp

@@ -7,6 +7,7 @@ Date: 19-May-2026
 */
 
 #include <sstream>
+#include "SerializedRecords.h"
 #include "Notification.h"
 #include "StringHelper.h"
 #include "Factory.h"
@@ -23,7 +24,7 @@ Returns:
 */
 Notification::Notification()
     : m_id("NOT" + std::to_string(++m_uid)),
-    m_recipient(nullptr) {}
+    m_recipient(nullptr), m_state(util::State::ACTIVE) {}
 
 /*
 Function: Notification
@@ -43,7 +44,8 @@ Notification::Notification(const std::string& recipientUserId, User* recipient,
     m_recipient(recipient),
     m_title(title),
     m_message(message),
-    m_createdAt(createdAt) {}
+    m_state(util::State::ACTIVE),
+    m_createdAt(createdAt){}
 
 /*
 Function: Notification (parameterized constructor with ID)
@@ -58,13 +60,14 @@ Parameters:
 Returns:
     - A new Notification object
 */
-Notification::Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt)
+Notification::Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt, const util::State& state)
     : m_id(id),
     m_recipientUserId(recipientUserId),
     m_recipient(nullptr),
     m_title(title),
     m_message(message),
-    m_createdAt(createdAt) 
+    m_createdAt(createdAt),
+    m_state(state)
 {
     int idNumber = util::extractNumber(m_id);
     if (idNumber > m_uid)
@@ -219,69 +222,39 @@ void Notification::setCreatedAt(const util::Timestamp& createdAt)
 
 /*
 Function: serialize
-Description: Serializes the notification into a CSV-formatted string.
+Description: Serializes the Notification object into a SerializedNotification record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized notification record
+    - SerializedNotification: Serialized representation of the notification
 */
-std::string Notification::serialize() const
+SerializedNotification Notification::serialize() const
 {
-    std::ostringstream serializedNotification;
+    SerializedNotification serialized = {};
-    serializedNotification << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_recipientUserId << ','
+    strcpy_s(serialized.recipientUserId, sizeof(serialized.recipientUserId), m_recipientUserId.c_str());
-        << m_title << ','
+    strcpy_s(serialized.title, sizeof(serialized.title), m_title.c_str());
-        << m_message << ','
+    strcpy_s(serialized.message, sizeof(serialized.message), m_message.c_str());
-        << m_createdAt.toString();
+    serialized.createdAt = m_createdAt;
-    return serializedNotification.str();
+    serialized.state = m_state;
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a Notification object.
+Description: Deserializes a SerializedNotification record into a Notification object.
 Parameters:
-    - record: const std::string&, serialized notification record
+    - serializedNotification: const SerializedNotification&, serialized notification record
 Returns:
     - Notification*: Pointer to the deserialized Notification object
-Throws:
-    - std::runtime_error if timestamp parsing fails
 */
-Notification* Notification::deserialize(const std::string& record)
+Notification* Notification::deserialize(const SerializedNotification& serializedNotification)
 {
-    std::string id, recipientUserId, title, message, createdAtTimestampString;
-    std::istringstream serializedNotification(record);
-    getline(serializedNotification, id, ',');
-    getline(serializedNotification, recipientUserId, ',');
-    getline(serializedNotification, title, ',');
-    getline(serializedNotification, message, ',');
-    getline(serializedNotification, createdAtTimestampString, ',');
-    util::Timestamp createdAtTimestamp;
-    try
-    {
-        createdAtTimestamp = util::Timestamp::fromString(createdAtTimestampString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid createdAt timestamp");
-    }
     return Factory::getObject<Notification>(
-        id,
+        serializedNotification.id,
-        recipientUserId,
+        serializedNotification.recipientUserId,
-        title,
+        serializedNotification.title,
-        message,
+        serializedNotification.message,
-        createdAtTimestamp
+        serializedNotification.createdAt,
-    );
+        serializedNotification.state);
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for notification serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,RecipientID,Title,Message,Timestamp")
-*/
-std::string Notification::getHeaders()
-{
-    return "ID,RecipientID,Title,Message,Timestamp";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Notification.h

@@ -9,8 +9,10 @@ Date: 19-May-2026
 #pragma once
 #include <string>
 #include "Timestamp.h"
+#include "Enums.h"
 
 class User;
+struct SerializedNotification;
 
 class Notification
 {
@@ -22,10 +24,11 @@ private:
     std::string m_title;
     std::string m_message;
     util::Timestamp m_createdAt;
+    util::State m_state;
 public:
     Notification();
     Notification(const std::string& recipientUserId, User* recipient, const std::string& title, const std::string& message, const util::Timestamp& createdAt);
-    Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt);
+    Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt, const util::State& state);
     const std::string& getId() const;
     const std::string& getRecipientUserId() const;
     User* getRecipient() const;
@@ -38,7 +41,8 @@ public:
     void setTitle(const std::string& title);
     void setMessage(const std::string& message);
     void setCreatedAt(const util::Timestamp& createdAt);
-    std::string serialize() const;
+    util::State getState();
-    static Notification* deserialize(const std::string&);
+    void setState(util::State state);
-    static std::string getHeaders();
+    SerializedNotification serialize() const;
+    static Notification* deserialize(const SerializedNotification&);
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Service.cpp

@@ -8,6 +8,7 @@ Date: 19-May-2026
 */
 
 #include <sstream>
+#include "SerializedRecords.h"
 #include "Service.h"
 #include "InventoryItem.h"
 #include "StringHelper.h"
@@ -266,72 +267,38 @@ static util::Vector<std::string> getInventoryItemIDsAsVector(const std::string&
 
 /*
 Function: serialize
-Description: Serializes the service into a CSV-formatted string.
+Description: Serializes the Service object into a SerializedService record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized service record
+    - SerializedService: Serialized representation of the service
 */
-std::string Service::serialize() const
+SerializedService Service::serialize() const
 {
-    std::ostringstream serializedService;
+    SerializedService serialized = {};
-    serializedService << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_name << ','
+    strcpy_s(serialized.name, sizeof(serialized.name), m_name.c_str());
-        << getInventoryItemIDsAsString(m_requiredInventoryItemIDs) << ','
+    strcpy_s(serialized.inventoryItemIDs, sizeof(serialized.inventoryItemIDs), getInventoryItemIDsAsString(m_requiredInventoryItemIDs).c_str());
-        << m_laborCost << ','
+    serialized.laborCost = m_laborCost;
-        << util::getStateString(m_status);
+    serialized.status = m_status;
-    return serializedService.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a Service object.
+Description: Deserializes a SerializedService record into a Service object.
 Parameters:
-    - record: const std::string&, serialized service record
+    - serializedService: const SerializedService&, serialized service record
 Returns:
     - Service*: Pointer to the deserialized Service object
-Throws:
-    - std::runtime_error if labor cost parsing fails
 */
-Service* Service::deserialize(const std::string& record)
+Service* Service::deserialize(const SerializedService& serializedService)
 {
-    std::string id, name;
+    util::Vector<std::string> inventoryItemIDs = getInventoryItemIDsAsVector(serializedService.inventoryItemIDs);
-    std::string inventoryItemIDsString, laborCostString, statusString;
-    double laborCost;
-    std::istringstream serializedService(record);
-    getline(serializedService, id, ',');
-    getline(serializedService, name, ',');
-    getline(serializedService, inventoryItemIDsString, ',');
-    getline(serializedService, laborCostString, ',');
-    getline(serializedService, statusString, ',');
-    util::Vector<std::string> inventoryItemIDs = getInventoryItemIDsAsVector(inventoryItemIDsString);
-    try
-    {
-        laborCost = std::stod(laborCostString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid labor cost");
-    }
-    util::State status = util::getState(statusString);
     return Factory::getObject<Service>(
-        id,
+        serializedService.id,
-        name,
+        serializedService.name,
         inventoryItemIDs,
-        laborCost,
+        serializedService.laborCost,
-        status
+        serializedService.status);
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for service serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,Name,InventoryIDs,LaborCost,Status")
-*/
-std::string Service::getHeaders()
-{
-    return "ID,Name,InventoryIDs,LaborCost,Status";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Service.h

@@ -14,6 +14,7 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class InventoryItem;
+struct SerializedService;
 
 class Service
 {
@@ -40,7 +41,6 @@ public:
     void setRequiredInventoryItems(const util::Map<std::string, InventoryItem*>& requiredInventoryItems);
     void setLaborCost(double laborCost);
     void setState(util::State status);
-    std::string serialize() const;
+    SerializedService serialize() const;
-    static Service* deserialize(const std::string&);
+    static Service* deserialize(const SerializedService&);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.cpp

@@ -8,6 +8,7 @@ Date:19-May-2026
 */
 #include <stdexcept>
 #include <sstream>
+#include "SerializedRecords.h"
 #include "ServiceBooking.h"
 #include "Service.h"
 #include "Enums.h"
@@ -437,84 +438,46 @@ static util::Vector<std::string> getServiceIDsAsVector(const std::string& servic
 
 /*
 Function: serialize
-Description: Serializes the service booking into a CSV-formatted string.
+Description: Serializes the ServiceBooking object into a SerializedServiceBooking record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized booking record
+    - SerializedServiceBooking: Serialized representation of the service booking
 */
-std::string ServiceBooking::serialize() const
+SerializedServiceBooking ServiceBooking::serialize() const
 {
-    std::ostringstream serializedBooking;
+    SerializedServiceBooking serialized = {};
-    serializedBooking << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << util::getServiceJobStatusString(m_status) << ','
+    strcpy_s(serialized.serviceIDs, sizeof(serialized.serviceIDs), getServiceIDsAsString(m_serviceIDs).c_str());
-        << getServiceIDsAsString(m_serviceIDs) << ','
+    strcpy_s(serialized.customerId, sizeof(serialized.customerId), m_customerId.c_str());
-        << m_customerId << ','
+    strcpy_s(serialized.vehicleNumber, sizeof(serialized.vehicleNumber), m_vehicleNumber.c_str());
-        << m_vehicleNumber << ','
+    strcpy_s(serialized.vehicleBrand, sizeof(serialized.vehicleBrand), m_vehicleBrand.c_str());
-        << m_vehicleBrand << ','
+    strcpy_s(serialized.vehicleModel, sizeof(serialized.vehicleModel), m_vehicleModel.c_str());
-        << m_vehicleModel << ','
+    strcpy_s(serialized.assignedTechnicianId, sizeof(serialized.assignedTechnicianId), m_assignedTechnicianId.c_str());
-        << m_assignedTechnicianId << ','
+    serialized.status = m_status;
-        << m_discountPercentage << ',';
+    serialized.discountPercentage = m_discountPercentage;
-    return serializedBooking.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a ServiceBooking object.
+Description: Deserializes a SerializedServiceBooking record into a ServiceBooking object.
 Parameters:
-    - record: const std::string&, serialized booking record
+    - serializedServiceBooking: const SerializedServiceBooking&, serialized service booking record
 Returns:
     - ServiceBooking*: Pointer to the deserialized ServiceBooking object
-Throws:
-    - std::runtime_error if discount percentage parsing fails
 */
-ServiceBooking* ServiceBooking::deserialize(const std::string& record)
+ServiceBooking* ServiceBooking::deserialize(const SerializedServiceBooking& serializedServiceBooking)
 {
-    std::string id, customerId, vehicleNumber, vehicleBrand, vehicleModel, assignedTechnicianId;
+    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serializedServiceBooking.serviceIDs);
-    std::string serviceJobStatusString, serviceIDsString, discountPercentageString;
-    double discountPercentage;
-    std::istringstream serializedBooking(record);
-    getline(serializedBooking, id, ',');
-    getline(serializedBooking, serviceJobStatusString, ',');
-    getline(serializedBooking, serviceIDsString, ',');
-    getline(serializedBooking, customerId, ',');
-    getline(serializedBooking, vehicleNumber, ',');
-    getline(serializedBooking, vehicleBrand, ',');
-    getline(serializedBooking, vehicleModel, ',');
-    getline(serializedBooking, assignedTechnicianId, ',');
-    getline(serializedBooking, discountPercentageString, ',');
-    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serviceIDsString);
-    try
-    {
-        discountPercentage = std::stod(discountPercentageString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid discount percentage");
-    }
-    util::ServiceJobStatus status = util::getServiceJobStatus(serviceJobStatusString);
     return Factory::getObject<ServiceBooking>(
-        id,
+        serializedServiceBooking.id,
-        status,
+        serializedServiceBooking.status,
         serviceIDs,
-        customerId,
+        serializedServiceBooking.customerId,
-        vehicleNumber,
+        serializedServiceBooking.vehicleNumber,
-        vehicleBrand,
+        serializedServiceBooking.vehicleBrand,
-        vehicleModel,
+        serializedServiceBooking.vehicleModel,
-        assignedTechnicianId,
+        serializedServiceBooking.assignedTechnicianId,
-        discountPercentage
+        serializedServiceBooking.discountPercentage);
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for service booking serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,Status,ServiceIDs,CustomerID,VehicleNumber,VehicleBrand,VehicleModel,AssignedTechnicianID,DiscountPercentage")
-*/
-std::string ServiceBooking::getHeaders()
-{
-    return "ID,Status,ServiceIDs,CustomerID,VehicleNumber,VehicleBrand,VehicleModel,AssignedTechnicianID,DiscountPercentage";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.h

@@ -14,6 +14,7 @@ Date:19-May-2026
 
 class Service;
 class User;
+struct SerializedServiceBooking;
 
 class ServiceBooking
 {
@@ -78,7 +79,6 @@ public:
     void setAssignedTechnicianId(const std::string& assignedTechnicianId);
     void setAssignedTechnician(User* assignedTechnician);
     void setDiscountPercentage(double discountPercentage);
-    std::string serialize() const;
+    SerializedServiceBooking serialize() const;
-    static ServiceBooking* deserialize(const std::string&);
+    static ServiceBooking* deserialize(const SerializedServiceBooking&);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/User.cpp

@@ -8,6 +8,7 @@ Date: 19-May-2026
 */
 
 #include <sstream>
+#include "SerializedRecords.h"
 #include "User.h"
 #include "Notification.h"
 #include "Enums.h"
@@ -324,68 +325,43 @@ void User::setState(util::State status)
 
 /*
 Function: serialize
-Description: Serializes the user into a CSV-formatted string.
+Description: Serializes the User object into a SerializedUser record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized user record
+    - SerializedUser: Serialized representation of the user
 */
-std::string User::serialize() const
+SerializedUser User::serialize() const
 {
-    std::ostringstream serializedUser;
+    SerializedUser serialized = {};
-    serializedUser << m_id << ','
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-        << m_userName << ','
+    strcpy_s(serialized.username, sizeof(serialized.username), m_userName.c_str());
-        << m_password << ','
+    strcpy_s(serialized.password, sizeof(serialized.password), m_password.c_str());
-        << m_name << ','
+    strcpy_s(serialized.name, sizeof(serialized.name), m_name.c_str());
-        << m_phone << ','
+    strcpy_s(serialized.phone, sizeof(serialized.phone), m_phone.c_str());
-        << m_email << ','
+    strcpy_s(serialized.email, sizeof(serialized.email), m_email.c_str());
-        << util::getUserTypeString(m_type) << ','
+    serialized.userType = m_type;
-        << util::getStateString(m_status);
+    serialized.status = m_status;
-    return serializedUser.str();
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a User object.
+Description: Deserializes a SerializedUser record into a User object.
 Parameters:
-    - record: const std::string&, serialized user record
+    - serializedUser: const SerializedUser&, serialized user record
 Returns:
     - User*: Pointer to the deserialized User object
 */
-User* User::deserialize(const std::string& record)
+User* User::deserialize(const SerializedUser& serializedUser)
 {
-    std::string id, name, username, phone, password, email;
+    return Factory::getObject<User>(
-    std::string userTypeString, stateString;
+        serializedUser.id,
-    std::istringstream serializedUser(record);
+        serializedUser.username,
-    getline(serializedUser, id, ',');
+        serializedUser.password,
-    getline(serializedUser, username, ',');
+        serializedUser.name,
-    getline(serializedUser, password, ',');
+        serializedUser.phone,
-    getline(serializedUser, name, ',');
+        serializedUser.email,
-    getline(serializedUser, phone, ',');
+        serializedUser.userType,
-    getline(serializedUser, email, ',');
+        serializedUser.status);
-    getline(serializedUser, userTypeString, ',');
-    getline(serializedUser, stateString);
-    util::UserType userType = util::getUserType(userTypeString);
-    util::State status = util::getState(stateString);
-    return Factory::getObject<User>(id,
-        username,
-        password,
-        name,
-        phone,
-        email,
-        userType,
-        status);
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for user serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,Username,Password,Name,Phone,Email,UserType,UserStatus")
-*/
-std::string User::getHeaders()
-{
-    return "ID,Username,Password,Name,Phone,Email,UserType,UserStatus";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/User.h

@@ -14,6 +14,7 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class Notification;
+struct SerializedUser;
 
 class User : public Observer
 {
@@ -51,7 +52,6 @@ public:
     void addNotification(Notification* notification) override;
     void setRole(util::UserType role);
     void setState(util::State status);
-    std::string serialize() const;
+    SerializedUser serialize() const;
-    static User* deserialize(const std::string&);
+    static User* deserialize(const SerializedUser& serializedUser);
-    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.cpp

@@ -543,50 +543,65 @@ static void restoreInventory(ServiceBooking* booking)
 
 /*
 Function: processBookingCancellation
-Description: Cancels jobs and updates the status of a given booking. Sends notifications to the
+Description: Handles cancellation or reassignment of a service booking based on user type.
-             specified user, resets technician assignment if needed, and restores inventory items.
+             Cancels associated job cards, updates booking status, clears technician assignments,
-Parameter: ServiceBooking* booking - Pointer to the booking being cancelled
+             restores inventory, and sends appropriate notifications.
-           util::ServiceJobStatus newServiceBookingStatus - New status to assign to the booking
+Parameters:
-           const std::string& notificationTitle - Title of the booking cancellation notification
+    ServiceBooking* booking - The booking to cancel or reset
-           const std::string& notificationMessage - Message body of the booking cancellation notification
+    util::Map<std::string, JobCard*>& jobs - Collection of job cards to update
-           User* notifyUser - User to notify about the cancellation
+    ServiceManagementService& currentService - Service layer for notifications
-           util::ServiceJobStatus jobCardStatus - New status to assign to associated job cards
+    util::UserType userType - Type of user initiating cancellation (CUSTOMER or TECHNICIAN)
-           const std::string& jobNotificationTitle - Title of the job cancellation notification
-           const std::string& jobNotificationMessage - Message body of the job cancellation notification
-           util::Map<std::string, JobCard*>& jobs - Collection of job cards to update
-           ServiceManagementService& currentService - Reference to the service for sending notifications
 Return type: void
 */
 static void processBookingCancellation(ServiceBooking* booking,
-    util::ServiceJobStatus newServiceBookingStatus,
+    util::Map<std::string, JobCard*>& jobs,
-    const std::string& notificationTitle,
+    ServiceManagementService& currentService,
-    const std::string& notificationMessage,
+    util::UserType userType)
-    User* notifyUser,
-    util::ServiceJobStatus jobCardStatus,
-    const std::string& jobNotificationTitle,
-    const std::string& jobNotificationMessage,
-    util::Map<std::string, JobCard*>& jobs, ServiceManagementService& currentService)
 {
-    if (!booking || !notifyUser)
+    if (!booking)
     {
         return;
     }
     for (int jobIterator = 0; jobIterator < jobs.getSize(); ++jobIterator)
     {
         JobCard* jobCard = jobs.getValueAt(jobIterator);
-        if (jobCard && jobCard->getBookingId() == booking->getId())
+        if (!jobCard || jobCard->getBookingId() != booking->getId() || jobCard->getStatus() == util::ServiceJobStatus::CANCELLED)
         {
-            jobCard->setStatus(jobCardStatus);
+            continue;
-            currentService.sendNotification(notifyUser, jobNotificationTitle, jobNotificationMessage);
+        }
+        jobCard->setStatus(util::ServiceJobStatus::CANCELLED);
+        if (userType == util::UserType::CUSTOMER)
+        {
+            if (User* technician = booking->getAssignedTechnician())
+            {
+                const std::string jobTitle = "Job Cancelled";
+                const std::string jobMessage = "Your job card has been cancelled and the inventory has been restocked.";
+                currentService.sendNotification(technician, jobTitle, jobMessage);
+            }
         }
     }
-    booking->setStatus(newServiceBookingStatus);
+    if (userType == util::UserType::CUSTOMER)
-    currentService.sendNotification(notifyUser, notificationTitle, notificationMessage);
-    if (newServiceBookingStatus == util::ServiceJobStatus::PENDING)
     {
-        booking->setAssignedTechnician(nullptr);
+        booking->setStatus(util::ServiceJobStatus::CANCELLED);
-        booking->setAssignedTechnicianId("");
+        if (User* technician = booking->getAssignedTechnician())
+        {
+            const std::string title = "Customer Service Cancelled";
+            const std::string message = "Your assigned job card has been cancelled and the inventory has been restocked.";
+            currentService.sendNotification(technician, title, message);
+        }
     }
+    else if (userType == util::UserType::TECHNICIAN)
+    {
+        booking->setStatus(util::ServiceJobStatus::PENDING);
+        if (User* customer = booking->getCustomer())
+        {
+            const std::string title = "Technician Unavailable";
+            const std::string message = "Your booking has been reset to pending and we will reassign a new technician shortly.";               
+            currentService.sendNotification(customer, title, message);
+        }
+    }
+    booking->setAssignedTechnician(nullptr);
+    booking->setAssignedTechnicianId("");
     restoreInventory(booking);
 }
 
@@ -624,21 +639,13 @@ void ServiceManagementService::cancelCustomerServiceBookings(const std::string&
         {
             continue;
         }
-        if (booking->getStatus() != util::ServiceJobStatus::PENDING && booking->getStatus() != util::ServiceJobStatus::STARTED)
+        if (booking->getStatus() != util::ServiceJobStatus::PENDING &&
+            booking->getStatus() != util::ServiceJobStatus::STARTED && 
+            booking->getStatus() != util::ServiceJobStatus::IN_PROGRESS)
         {
             continue;
         }
-        User* assignedTechnician = booking->getAssignedTechnician();
+        processBookingCancellation(booking, jobs, *this, util::UserType::CUSTOMER);
-        std::string titleToTechnician = "Customer Service Cancelled";
-        std::string messageToTechnician = "The customer has cancelled their service booking. Your assigned job card has been cancelled and the inventory has been restocked.";
-        std::string jobTitle = "Job Cancelled";
-        std::string jobMessage = "The job has been cancelled. Your job card has been cancelled and the inventory has been restocked.";
-        processBookingCancellation(booking, 
-            util::ServiceJobStatus::CANCELLED,
-            titleToTechnician, messageToTechnician, assignedTechnician,
-            util::ServiceJobStatus::CANCELLED,
-            jobTitle, jobMessage, jobs, *this
-        );
     }
 }
 
@@ -676,7 +683,9 @@ void ServiceManagementService::cancelTechnicianJobs(const std::string& technicia
         {
             continue;
         }
-        if (booking->getStatus() != util::ServiceJobStatus::PENDING && booking->getStatus() != util::ServiceJobStatus::STARTED)
+        if (booking->getStatus() != util::ServiceJobStatus::PENDING &&
+            booking->getStatus() != util::ServiceJobStatus::STARTED &&
+            booking->getStatus() != util::ServiceJobStatus::IN_PROGRESS)
         {
             continue;
         }
@@ -685,14 +694,7 @@ void ServiceManagementService::cancelTechnicianJobs(const std::string& technicia
         {
             continue;
         }
-        std::string title = "Technician Unavailable";
+        processBookingCancellation(booking, jobs, *this, util::UserType::TECHNICIAN);
-        std::string message = "Your assigned technician is no longer available. Your booking has been reset to pending and we will reassign a new technician shortly.";
-        processBookingCancellation(booking,
-            util::ServiceJobStatus::PENDING,
-            title, message, customer,
-            util::ServiceJobStatus::CANCELLED,
-            title, message, jobs, *this
-        );
     }
 }
 

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Config.h

@@ -28,6 +28,7 @@ namespace config
 
 	namespace file
 	{
+		const size_t INITIAL_CAPACITY = 100;
 		constexpr const char* INVENTORYITEM_FILE = "files/InventoryItem.csv";
 		constexpr const char* USER_FILE = "files/User.csv";
 		constexpr const char* NOTIFICATION_FILE = "files/Notification.csv";

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Enums.h

@@ -12,28 +12,28 @@ Date: 19-May-2026
 
 namespace util
 {
-	enum class UserType
+	enum class UserType : int
 	{
 		ADMIN,
 		TECHNICIAN,
 		CUSTOMER
 	};
 
-	enum class PaymentMode
+	enum class PaymentMode : int
 	{
 		ONLINE,
 		OFFLINE,
         NOTSET
 	};
 
-	enum class PaymentStatus
+	enum class PaymentStatus : int
 	{
 		PENDING,
 		COMPLETED,
         PAID
 	};
 
-	enum class ServiceJobStatus
+	enum class ServiceJobStatus : int
 	{
         PENDING,
 		STARTED,
@@ -42,7 +42,7 @@ namespace util
         CANCELLED
 	};
 
-    enum class State
+    enum class State : int
     {
         ACTIVE,
         INACTIVE

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Validator.cpp

@@ -116,15 +116,13 @@ bool util::isPasswordValid(const std::string& password)
  *     usersMap - map of user objects keyed by identifier
  * Returns:
  *     bool - true if the username is already in use by an active user, false otherwise
- * Notes:
- *     - Only considers users with state util::State::ACTIVE
  */
 bool util::isUsernameDuplicate(const std::string& username, const util::Map<std::string, User*>& usersMap)
 {
     int index = usersMap.findIf(
         [&](const std::string&, User* user)
         {
-            return (user->getUserName() == username && user->getState() == util::State::ACTIVE);
+            return (user->getUserName() == username);
         }
     );
     return index != -1;

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/MenuHelper.h

@@ -736,7 +736,7 @@ inline std::string selectJobCardToUpdate(util::Map<std::string, const JobCard*>&
     util::Map<int, const JobCard* > incompleteJobCards;
     if (assignedJobCards.getSize() == 0)
     {
-        std::cout << "No jobs available.\n\n";
+        std::cout << "\nNo jobs available.\n\n";
         return "";
     }
     int currentIndex = 1;
@@ -744,12 +744,12 @@ inline std::string selectJobCardToUpdate(util::Map<std::string, const JobCard*>&
     if (selectedJobStatusType == util::ServiceJobStatus::STARTED)
     {
         util::clear();
-        std::cout << "Select a job to update to Inprogress\n";
+        std::cout << "Select a job to mark as In Progress\n";
     }
     else if (selectedJobStatusType == util::ServiceJobStatus::IN_PROGRESS)
     {
         util::clear();
-        std::cout << "Select a job to update to Completed\n";
+        std::cout << "Select a job to mark as Completed\n";
     }
     else
     {
@@ -780,7 +780,7 @@ inline std::string selectJobCardToUpdate(util::Map<std::string, const JobCard*>&
             incompleteJobCards.insert(currentIndex++, currentJobCard);
         }
     }
-    std::cout << "Select the Job Card to Update (Index): ";
+    std::cout << "Enter the job index to update: ";
     util::read(choice);
     int selectedJobCardIndex = incompleteJobCards.find(choice);
     if (selectedJobCardIndex != -1)

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/TechnicianMenu.cpp

@@ -121,7 +121,7 @@ void TechnicianMenu::updateJobStatus()
     std::string selectedJobID;
     util::ServiceJobStatus selectedJobStatus = util::ServiceJobStatus::PENDING;
 	util::Map<std::string, const JobCard*> assignedJobCards = m_controller.getJobCardsByUser();
-    std::cout << "Select the type of job you want to update\n1.Started\n2.Inprogress\nChoice: ";
+    std::cout << "Select the type of job you want to update:\n1.Started\n2.In Progress\nChoice: ";
     util::read(choice);
     if (choice == 1)
     {