Implement Model Refactoring

<UserStory> 1955: Model Refactoring</UserStory>

UserStory #1955

<Changes>
1. Replaced CSV-based serialization and deserialization in ComboPackage, JobCard, Service, and ServiceBooking models with fixed-size SerializedRecord structures for shared memory storage.
2. Implemented serialize() methods to convert objects into SerializedComboPackage, SerializedJobCard, SerializedService, and SerializedServiceBooking records.
3. Implemented deserialize() methods to reconstruct objects directly from SerializedRecord types instead of parsing CSV strings.
4. Updated model class interfaces to use SerializedRecord types, removing legacy CSV serialization APIs and header generation functions.
5. Added SerializedRecords.h dependencies and forward declarations for Serialized structures across affected models.
</Changes>

<Test>
N/A
</Test>

<Review>
Sreeja Reghukumar, please review
</Review>

.gitignore

@@ -427,5 +427,5 @@ FodyWeavers.xsd
 *.msm
 *.msp
 
-# DAT Files
-*.dat
+# CSV Files
+*.csv

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem.vcxproj

@@ -140,6 +140,7 @@
     <ClCompile Include="models\User.cpp" />
     <ClCompile Include="services\AuthenticationManagementService.cpp" />
     <ClCompile Include="services\InventoryManagementService.cpp" />
+    <ClCompile Include="services\NotificationManagementService.cpp" />
     <ClCompile Include="services\PaymentManagementService.cpp" />
     <ClCompile Include="services\ServiceManagementService.cpp" />
     <ClCompile Include="services\UserManagementService.cpp" />
@@ -156,7 +157,6 @@
     <ClInclude Include="core\patterns\Observer.h" />
     <ClInclude Include="core\patterns\Subject.h" />
     <ClInclude Include="datastores\DataStore.h" />
-    <ClInclude Include="datastores\DataStoreLockGuard.h" />
     <ClInclude Include="datastores\sharedmemory\FileHeader.h" />
     <ClInclude Include="datastores\sharedmemory\MappingInfo.h" />
     <ClInclude Include="datastores\sharedmemory\RecordState.h" />
@@ -181,6 +181,7 @@
     <ClInclude Include="utilities\Config.h" />
     <ClInclude Include="utilities\Enums.h" />
     <ClInclude Include="utilities\FileHelper.h" />
+    <ClInclude Include="utilities\FileManager.h" />
     <ClInclude Include="utilities\InputHelper.h" />
     <ClInclude Include="utilities\Map.h" />
     <ClInclude Include="utilities\OutputHelper.h" />

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem.vcxproj.filters

@@ -114,6 +114,9 @@
     <ClCompile Include="datastores\DataStore.cpp">
       <Filter>Source Files\DataStores</Filter>
     </ClCompile>
+    <ClCompile Include="services\NotificationManagementService.cpp">
+      <Filter>Source Files\Services</Filter>
+    </ClCompile>
     <ClCompile Include="core\patterns\Observer.cpp">
       <Filter>Source Files\Core\Patterns</Filter>
     </ClCompile>
@@ -242,6 +245,9 @@
     <ClInclude Include="utilities\Config.h">
       <Filter>Header Files\Utilities</Filter>
     </ClInclude>
+    <ClInclude Include="utilities\FileManager.h">
+      <Filter>Header Files\Utilities</Filter>
+    </ClInclude>
     <ClInclude Include="utilities\StringHelper.h">
       <Filter>Header Files\Utilities</Filter>
     </ClInclude>
@@ -272,8 +278,5 @@
     <ClInclude Include="datastores\sharedmemory\SharedMemory.h">
       <Filter>Header Files\DataStores\SharedMemory</Filter>
     </ClInclude>
-    <ClInclude Include="datastores\DataStoreLockGuard.h">
-      <Filter>Header Files\DataStores</Filter>
-    </ClInclude>
   </ItemGroup>
 </Project>

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/controllers/Controller.cpp

@@ -588,37 +588,63 @@ void Controller::configureNotifications(bool paymentNotifications, bool serviceN
 }
 
 /*
-Function: initialize
-Description: Initializes the system and run system checks to ensure critical configurations, such as verifying admin existence.
-Parameters:
-    - None
-Returns:
-    - bool
-*/
-bool Controller::initialize()
-{
-    auto& dataStore = DataStore::getInstance();
-
-    if (!dataStore.initialize())
-    {
-        return false;
-    }
-    m_userManagementService.ensureAdminExists();
-    m_inventoryManagementService.sendLowStockAlerts();
-    m_paymentManagementService.sendPaymentReminders();
-    return true;
-}
-
-/*
-Function: shutdown
-Description: Shutdown the system, and do necessary cleanups
+Function: loadSystemData
+Description: Loads all system data from persistent storage into memory.
+             Invokes the respective management services to load users, inventory items, services,
+             combo packages, service bookings, job cards, invoices, and observers.
 Parameters:
     - None
 Returns:
     - void
 */
-void Controller::shutdown()
+void Controller::loadSystemData()
 {
-    auto& dataStore = DataStore::getInstance();
-    dataStore.shutdown();
+    m_userManagementService.loadUsers();
+    m_inventoryManagementService.loadInventoryItems();
+    m_serviceManagementService.loadServices();
+    m_serviceManagementService.loadComboPackages();
+    m_serviceManagementService.loadServiceBookings();
+    m_serviceManagementService.loadJobCards();
+    m_paymentManagementService.loadInvoices();
+    m_serviceManagementService.loadObservers();
+    m_paymentManagementService.loadObservers();
+    m_inventoryManagementService.loadObservers();
 }
+
+/*
+Function: saveSystemData
+Description: Saves all system data from memory back to persistent storage.
+             Invokes the respective management services to save users, inventory items, services,
+             combo packages, service bookings, job cards, invoices, and observers.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void Controller::saveSystemData()
+{
+    m_userManagementService.saveUsers();
+    m_inventoryManagementService.saveInventoryItems();
+    m_serviceManagementService.saveServices();
+    m_serviceManagementService.saveComboPackages();
+    m_serviceManagementService.saveServiceBookings();
+    m_serviceManagementService.saveJobCards();
+    m_paymentManagementService.saveInvoices();
+    m_serviceManagementService.saveObservers();
+    m_paymentManagementService.saveObservers();
+    m_inventoryManagementService.saveObservers();
+}
+
+/*
+Function: runSystemChecks
+Description: Runs system checks to ensure critical configurations, such as verifying admin existence.
+Parameter: None
+Return type: void
+*/
+void Controller::runSystemChecks()
+{
+    m_userManagementService.ensureAdminExists();
+    m_inventoryManagementService.sendLowStockAlerts();
+    m_paymentManagementService.sendPaymentReminders();
+}
+

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/controllers/Controller.h

@@ -70,6 +70,7 @@ public:
     util::Vector<const Notification*> getNotifications();
     void deleteNotification(const std::string& notificationID);
     void configureNotifications(bool paymentNotifications, bool serviceNotifications);
-    bool initialize();
-    void shutdown();
+    void loadSystemData();
+    void saveSystemData();
+    void runSystemChecks();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/core/patterns/Observer.h

@@ -7,8 +7,11 @@ Date: 19-May-2026
 
 #pragma once
 
+class Notification;
+
 class Observer
 {
 public:
     virtual ~Observer() = default;
+    virtual void addNotification(Notification* notification) = 0;
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/DataStore.cpp

@@ -144,6 +144,11 @@ bool DataStore::initialize()
             success = false;
             break;
         }
+        if (!SharedMemory::createOrOpenMapping(m_payments))
+        {
+            success = false;
+            break;
+        }
         if (!SharedMemory::createOrOpenMapping(m_serviceManagementObservers))
         {
             success = false;
@@ -188,6 +193,7 @@ void DataStore::shutdown()
     SharedMemory::closeMapping(m_serviceBookings);
     SharedMemory::closeMapping(m_jobCards);
     SharedMemory::closeMapping(m_invoices);
+    SharedMemory::closeMapping(m_payments);
     SharedMemory::closeMapping(m_serviceManagementObservers);
     SharedMemory::closeMapping(m_paymentManagementObservers);
     SharedMemory::closeMapping(m_inventoryManagementObservers);
@@ -222,8 +228,6 @@ Returns:
 */
 util::Map<std::string, TrackedRecord<User>>& DataStore::getUsers()
 {
-    auto users = loadRecords<User, SerializedUser>(m_users);
-    refreshCache(m_userCache, users);
     return m_userCache;
 }
 
@@ -237,8 +241,6 @@ Returns:
 */
 util::Map<std::string, TrackedRecord<Notification>>& DataStore::getNotifications()
 {
-    auto notifications = loadRecords<Notification, SerializedNotification>(m_notifications);
-    refreshCache(m_notificationCache, notifications);
     return m_notificationCache;
 }
 
@@ -320,37 +322,6 @@ util::Map<std::string, TrackedRecord<Invoice>>& DataStore::getInvoices()
     return m_invoiceCache;
 }
 
-/*
-Function: getObservers
-Description: Retrieves observer records from the specified observer mapping
-             and resolves them to User objects.
-Parameters:
-    - mapping: Observer mapping to read from
-Returns:
-    - util::Map<std::string, User*>: Collection of observer records
-Throws:
-    - std::runtime_error if an observer references an invalid user ID
-*/
-util::Map<std::string, User*> DataStore::getObservers(MappingInfo& mapping)
-{
-    auto& users = getUsers();
-    util::Map<std::string, User*> observers;
-    SharedMemory::ensureLatestMapping(mapping);
-    size_t recordCount = SharedMemory::getRecordCount(mapping);
-    for (size_t index = 0; index < recordCount; index++)
-    {
-        const SerializedObserver* observer = static_cast<SerializedObserver*>(SharedMemory::getRecordAddress(mapping, index));
-        int userIndex = users.find(observer->id);
-        if (userIndex == -1)
-        {
-            throw std::runtime_error("Invalid observer user ID");
-        }
-        User* user = users.getValueAt(userIndex).data;
-        observers.insert(user->getId(), user);
-    }
-    return observers;
-}
-
 /*
 Function: getServiceManagementObservers
 Description: Retrieves all service management observer records from the datastore.
@@ -361,7 +332,7 @@ Returns:
 */
 util::Map<std::string, User*> DataStore::getServiceManagementObservers()
 {
-    return getObservers(m_serviceManagementObservers);
+    return util::Map<std::string, User*>();
 }
 
 /*
@@ -374,7 +345,7 @@ Returns:
 */
 util::Map<std::string, User*> DataStore::getPaymentManagementObservers()
 {
-    return getObservers(m_paymentManagementObservers);
+    return util::Map<std::string, User*>();
 }
 
 /*
@@ -387,7 +358,7 @@ Returns:
 */
 util::Map<std::string, User*> DataStore::getInventoryManagementObservers()
 {
-    return getObservers(m_inventoryManagementObservers);
+    return util::Map<std::string, User*>();
 }
 
 /*
@@ -400,7 +371,6 @@ Returns:
 */
 void DataStore::saveUsers()
 {
-    saveRecords<User, SerializedUser>(m_users, m_userCache);
 }
 
 /*
@@ -413,7 +383,6 @@ Returns:
 */
 void DataStore::saveNotifications()
 {
-    saveRecords<Notification, SerializedNotification>(m_notifications, m_notificationCache);
 }
 
 /*
@@ -488,49 +457,16 @@ void DataStore::saveInvoices()
 {
 }
 
-/*
-Function: saveObservers
-Description: Persists observer records to the specified observer mapping.
-Parameters:
-    - mapping: MappingInfo&, observer mapping to save to
-    - observers: util::Map<std::string, User*>&, collection of observer records
-Returns:
-    - None
-*/
-void DataStore::saveObservers(MappingInfo& mapping, util::Map<std::string, User*>& observers)
-{
-    size_t observerCount = static_cast<size_t>(observers.getSize());
-    size_t capacity = config::file::INITIAL_CAPACITY;
-    while (capacity < observerCount)
-    {
-        capacity *= config::file::GROWTH_FACTOR;
-    }
-    if (!SharedMemory::resizeMapping(mapping, capacity))
-    {
-        throw std::runtime_error("Failed to resize observer mapping");
-    }
-    SharedMemory::setRecordCount(mapping, observerCount);
-    for (size_t index = 0; index < observerCount; index++)
-    {
-        SerializedObserver serializedObserver;
-        User* user = observers.getValueAt(static_cast<int>(index));
-        strcpy_s(serializedObserver.id, sizeof(serializedObserver.id), user->getId().c_str());
-        SerializedObserver* destination = static_cast<SerializedObserver*>(SharedMemory::getRecordAddress(mapping, index));
-        *destination = serializedObserver;
-    }
-}
-
 /*
 Function: saveServiceManagementObservers
 Description: Persists all service management observer records to the datastore.
 Parameters:
-    - observers: util::Map<std::string, User*>&, collection of observer records
+    - observers: util::Map<std::string, TrackedRecord<std::string>>&, collection of observer records
 Returns:
     - None
 */
 void DataStore::saveServiceManagementObservers(util::Map<std::string, User*>& observers)
 {
-    saveObservers(m_serviceManagementObservers, observers);
 }
 
 /*
@@ -543,7 +479,6 @@ Returns:
 */
 void DataStore::savePaymentManagementObservers(util::Map<std::string, User*>& observers)
 {
-    saveObservers(m_paymentManagementObservers, observers);
 }
 
 /*
@@ -556,7 +491,32 @@ Returns:
 */
 void DataStore::saveInventoryManagementObservers(util::Map<std::string, User*>& observers)
 {
-    saveObservers(m_inventoryManagementObservers, observers);
+}
+
+/*
+Function: lockDataStore
+Description: Acquires exclusive access to the datastore.
+Parameters:
+    - None
+Returns:
+    - bool: True if the datastore was successfully locked, otherwise false
+*/
+bool DataStore::lockDataStore()
+{
+    return false;
+}
+
+/*
+Function: unlockDataStore
+Description: Releases exclusive access to the datastore.
+Parameters:
+    - None
+Returns:
+    - bool: True if the datastore was successfully unlocked, otherwise false
+*/
+bool DataStore::unlockDataStore()
+{
+    return false;
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/DataStore.h

@@ -12,14 +12,14 @@ Date: 19-May-2026
 #include "MappingInfo.h"
 #include "TrackedRecord.h"
 #include "SharedMemory.h"
-#include "User.h"
-#include "Notification.h"
-#include "Service.h"
-#include "ComboPackage.h"
-#include "InventoryItem.h"
-#include "ServiceBooking.h"
-#include "JobCard.h"
-#include "Invoice.h"
+class User;
+class Notification;
+class Service;
+class ComboPackage;
+class InventoryItem;
+class ServiceBooking;
+class JobCard;
+class Invoice;
 
 class DataStore
 {
@@ -39,6 +39,7 @@ private:
     MappingInfo m_serviceBookings;
     MappingInfo m_jobCards;
     MappingInfo m_invoices;
+    MappingInfo m_payments;
     MappingInfo m_serviceManagementObservers;
     MappingInfo m_paymentManagementObservers;
     MappingInfo m_inventoryManagementObservers;
@@ -85,8 +86,6 @@ private:
     void saveRecords(MappingInfo& mapping, util::Map<std::string, TrackedRecord<TObject>>& records);
     template<typename TObject> void clearCache(util::Map<std::string, TrackedRecord<TObject>>&cache);
     template<typename TObject> void refreshCache(util::Map<std::string, TrackedRecord<TObject>>&cache, util::Map<std::string, TrackedRecord<TObject>>&refreshedCache);
-    util::Map<std::string, User*> getObservers(MappingInfo& mapping);
-    void saveObservers(MappingInfo& mapping, util::Map<std::string, User*>& observers);
 };
 
 /*
@@ -196,10 +195,10 @@ void DataStore::clearCache(util::Map<std::string, TrackedRecord<TObject>>&cache)
 
 /*
 Function: refreshCache
-Description: Refreshes the cache while preserving object addresses
-             for records that already exist. Existing objects are
-             updated in-place so that pointers held elsewhere remain
-             valid after the refresh.
+Description: Replaces the contents of an existing cache
+             with a newly loaded cache. Existing cached
+             objects are destroyed before ownership of
+             the new cache contents is transferred.
 Parameters:
     - cache: Existing cache to refresh.
     - refreshedCache: Newly loaded cache contents.
@@ -207,40 +206,8 @@ Returns:
     - None
 */
 template<typename TObject>
-void DataStore::refreshCache(util::Map<std::string, TrackedRecord<TObject>>& cache, util::Map<std::string, TrackedRecord<TObject>>& refreshedCache)
+void DataStore::refreshCache(util::Map<std::string, TrackedRecord<TObject>>&cache, util::Map<std::string, TrackedRecord<TObject>>&refreshedCache)
 {
-    util::Map<std::string, TrackedRecord<TObject>> oldCache = cache;
-    cache.clear();
-    for (int index = 0; index < refreshedCache.getSize(); ++index)
-    {
-        const std::string& id = refreshedCache.getKeyAt(index);
-        TrackedRecord<TObject>& refreshedRecord = refreshedCache.getValueAt(index);
-        int oldIndex = oldCache.find(id);
-        if (oldIndex != -1)
-        {
-            TrackedRecord<TObject>& oldRecord = oldCache.getValueAt(oldIndex);
-            *oldRecord.data = *refreshedRecord.data;
-            oldRecord.slotIndex = refreshedRecord.slotIndex;
-            oldRecord.state = refreshedRecord.state;
-            delete refreshedRecord.data;
-            refreshedRecord.data = oldRecord.data;
-        }
-        cache.insert(id, refreshedRecord);
-    }
-    for (int index = 0; index < oldCache.getSize(); ++index)
-    {
-        const std::string& id = oldCache.getKeyAt(index);
-        const TrackedRecord<TObject>& localTrackedRecord = oldCache.getValueAt(index);
-        if (cache.find(id) == -1)
-        {
-            if (localTrackedRecord.state == RecordState::NEW_RECORD)
-            {
-                cache.insert(id, localTrackedRecord);
-            }
-            else
-            {
-                delete localTrackedRecord.data;
-            }
-        }
-    }
+    clearCache(cache);
+    cache = refreshedCache;
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/DataStoreLockGuard.h

@@ -1,28 +0,0 @@
-/*
-File: DataStoreLockGuard.h
-Description: Defines the DataStoreLockGuard class used to manage DataStore
-             locking and unlocking automatically within a scope.
-Author: Trenser
-Date: 12-June-2026
-*/
-
-#pragma once
-#include "DataStore.h"
-
-class DataStoreLockGuard
-{
-public:
-    explicit DataStoreLockGuard(DataStore& dataStore)
-        : m_dataStore(dataStore)
-    {
-        m_dataStore.lockDataStore();
-    }
-    ~DataStoreLockGuard()
-    {
-        m_dataStore.unlockDataStore();
-    }
-    DataStoreLockGuard(const DataStoreLockGuard&) = delete;
-    DataStoreLockGuard& operator=(const DataStoreLockGuard&) = delete;
-private:
-    DataStore& m_dataStore;
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/SharedMemory.cpp

@@ -10,7 +10,6 @@ Created: 11-June-2026
 */
 
 #include "SharedMemory.h"
-#include "Windows.h"
 #include "Config.h"
 
 /*
@@ -320,7 +319,7 @@ bool SharedMemory::ensureCapacityForInsert(MappingInfo& mapping)
     {
         return true;
     }
-    return resizeMapping(mapping, capacity * config::file::GROWTH_FACTOR);
+    return resizeMapping(mapping, capacity * 2);
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ComboPackage.cpp

@@ -9,6 +9,7 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
+#include "SerializedRecords.h"
 #include "ComboPackage.h"
 #include "Service.h"
 #include "Factory.h"
@@ -28,7 +29,8 @@ Returns:
 ComboPackage::ComboPackage()
     : m_id("CMP" + std::to_string(++m_uid)),
     m_status(util::State::ACTIVE),
-    m_discountPercentage(0.0) {}
+    m_discountPercentage(0.0) {
+}
 
 /*
 Function: ComboPackage
@@ -270,72 +272,38 @@ static util::Vector<std::string> getServiceIDsAsVector(const std::string& servic
 
 /*
 Function: serialize
-Description: Serializes the combo package into a CSV-formatted string.
+Description: Serializes the ComboPackage object into a SerializedComboPackage record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized combo package record
+    - SerializedComboPackage: Serialized representation of the combo package
 */
-std::string ComboPackage::serialize() const
+SerializedComboPackage ComboPackage::serialize() const
 {
-    std::ostringstream serializedComboPackage;
-    serializedComboPackage << m_id << ','
-        << m_packageName << ','
-        << m_discountPercentage << ','
-        << getServiceIDsAsString(m_serviceIDs) << ','
-        << util::getStateString(m_status);
-    return serializedComboPackage.str();
+    SerializedComboPackage serialized = {};
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
+    strcpy_s(serialized.packageName, sizeof(serialized.packageName), m_packageName.c_str());
+    strcpy_s(serialized.serviceIDs, sizeof(serialized.serviceIDs), getServiceIDsAsString(m_serviceIDs).c_str());
+    serialized.discountPercentage = m_discountPercentage;
+    serialized.status = m_status;
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a ComboPackage object.
+Description: Deserializes a SerializedComboPackage record into a ComboPackage object.
 Parameters:
-    - record: const std::string&, serialized combo package record
+    - serializedComboPackage: const SerializedComboPackage&, serialized combo package record
 Returns:
     - ComboPackage*: Pointer to the deserialized ComboPackage object
-Throws:
-    - std::runtime_error if data is invalid
 */
-ComboPackage* ComboPackage::deserialize(const std::string& record)
+ComboPackage* ComboPackage::deserialize(const SerializedComboPackage& serializedComboPackage)
 {
-    std::string id, packageName;
-    std::string discountPercentageString, serviceIDsString, statusString;
-    double discountPercentage;
-    std::istringstream serializedComboPackage(record);
-    getline(serializedComboPackage, id, ',');
-    getline(serializedComboPackage, packageName, ',');
-    getline(serializedComboPackage, discountPercentageString, ',');
-    getline(serializedComboPackage, serviceIDsString, ',');
-    getline(serializedComboPackage, statusString, ',');
-    try
-    {
-        discountPercentage = std::stod(discountPercentageString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid combo package data");
-    }
-    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serviceIDsString);
-    util::State status = util::getState(statusString);
+    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serializedComboPackage.serviceIDs);
     return Factory::getObject<ComboPackage>(
-        id,
-        packageName,
-        discountPercentage,
+        serializedComboPackage.id,
+        serializedComboPackage.packageName,
+        serializedComboPackage.discountPercentage,
         serviceIDs,
-        status
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for combo package serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,PackageName,DiscountPercentage,ServiceIDs,Status")
-*/
-std::string ComboPackage::getHeaders()
-{
-    return "ID,PackageName,DiscountPercentage,ServiceIDs,Status";
-}
+        serializedComboPackage.status);
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ComboPackage.h

@@ -12,7 +12,7 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class Service;
-struct SerializedComboPackage;
+class SerializedComboPackage;
 
 class ComboPackage
 {
@@ -39,7 +39,6 @@ public:
     void setDiscountPercentage(double discountPercentage);
     void setServices(const util::Map<std::string, Service*>& services);
     void setState(util::State status);
-    std::string serialize() const;
-    static ComboPackage* deserialize(const std::string&);
-    static std::string getHeaders();
+    SerializedComboPackage serialize() const;
+    static ComboPackage* deserialize(const SerializedComboPackage&);
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.cpp

@@ -9,6 +9,7 @@ Date:19-May-2026
 
 #include <sstream>
 #include <stdexcept>
+#include "SerializedRecords.h"
 #include "JobCard.h"
 #include "Factory.h"
 #include "StringHelper.h"
@@ -28,7 +29,8 @@ JobCard::JobCard()
     m_booking(nullptr),
     m_service(nullptr),
     m_technician(nullptr),
-    m_status(util::ServiceJobStatus()) {}
+    m_status(util::ServiceJobStatus()) {
+}
 
 /*
 Function: JobCard
@@ -65,7 +67,8 @@ JobCard::JobCard(const std::string& bookingId,
     m_technician(technician),
     m_assignedDate(assignedDate),
     m_status(status),
-    m_completionDate(completionDate) {}
+    m_completionDate(completionDate) {
+}
 
 /*
 Function: JobCard (parameterized constructor with ID)
@@ -351,79 +354,41 @@ void JobCard::setCompletionDate(const util::Timestamp& completionDate)
 
 /*
 Function: serialize
-Description: Serializes the job card into a CSV-formatted string.
+Description: Serializes the JobCard object into a SerializedJobCard record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized job card record
+    - SerializedJobCard: Serialized representation of the job card
 */
-std::string JobCard::serialize() const
+SerializedJobCard JobCard::serialize() const
 {
-    std::ostringstream serializedJobCard;
-    serializedJobCard << m_id << ','
-        << m_bookingId << ','
-        << m_serviceId << ','
-        << m_technicianId << ','
-        << m_assignedDate.toString() << ','
-        << util::getServiceJobStatusString(m_status) << ','
-        << m_completionDate.toString();
-    return serializedJobCard.str();
+    SerializedJobCard serialized = {};
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
+    strcpy_s(serialized.bookingId, sizeof(serialized.bookingId), m_bookingId.c_str());
+    strcpy_s(serialized.serviceId, sizeof(serialized.serviceId), m_serviceId.c_str());
+    strcpy_s(serialized.technicianId, sizeof(serialized.technicianId), m_technicianId.c_str());
+    serialized.assignedDate = m_assignedDate;
+    serialized.status = m_status;
+    serialized.completionDate = m_completionDate;
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a JobCard object.
+Description: Deserializes a SerializedJobCard record into a JobCard object.
 Parameters:
-    - record: const std::string&, serialized job card record
+    - serializedJobCard: const SerializedJobCard&, serialized job card record
 Returns:
     - JobCard*: Pointer to the deserialized JobCard object
-Throws:
-    - std::runtime_error if timestamp parsing fails
 */
-JobCard* JobCard::deserialize(const std::string& record)
+JobCard* JobCard::deserialize(const SerializedJobCard& serializedJobCard)
 {
-    std::string id, bookingId, serviceId, technicianId;
-    std::string assignedDateString, statusString, completionDateString;
-    std::istringstream serializedJobCard(record);
-    getline(serializedJobCard, id, ',');
-    getline(serializedJobCard, bookingId, ',');
-    getline(serializedJobCard, serviceId, ',');
-    getline(serializedJobCard, technicianId, ',');
-    getline(serializedJobCard, assignedDateString, ',');
-    getline(serializedJobCard, statusString, ',');
-    getline(serializedJobCard, completionDateString, ',');
-    util::Timestamp assignedDate;
-    util::Timestamp completionDate;
-    try
-    {
-        assignedDate = util::Timestamp::fromString(assignedDateString);
-        completionDate = util::Timestamp::fromString(completionDateString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid timestamp");
-    }
-    util::ServiceJobStatus status = util::getServiceJobStatus(statusString);
     return Factory::getObject<JobCard>(
-        id,
-        bookingId,
-        serviceId,
-        technicianId,
-        assignedDate,
-        status,
-        completionDate
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for job card serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,BookingID,ServiceID,TechnicianID,AssignedDate,Status,CompletionDate")
-*/
-std::string JobCard::getHeaders()
-{
-    return "ID,BookingID,ServiceID,TechnicianID,AssignedDate,Status,CompletionDate";
+        serializedJobCard.id,
+        serializedJobCard.bookingId,
+        serializedJobCard.serviceId,
+        serializedJobCard.technicianId,
+        serializedJobCard.assignedDate,
+        serializedJobCard.status,
+        serializedJobCard.completionDate);
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.h

@@ -15,6 +15,7 @@ Date:19-May-2026
 class ServiceBooking;
 class Service;
 class User;
+struct SerializedJobCard;
 
 class JobCard
 {
@@ -34,11 +35,11 @@ public:
     JobCard();
     JobCard(const std::string& bookingId,
         ServiceBooking* booking,
-        Service* service, 
-        const std::string& serviceId, 
-        const std::string& technicianId, 
-        User* technician, 
-        const util::Timestamp& assignedDate, 
+        Service* service,
+        const std::string& serviceId,
+        const std::string& technicianId,
+        User* technician,
+        const util::Timestamp& assignedDate,
         util::ServiceJobStatus status,
         const util::Timestamp& completionDate
     );
@@ -70,7 +71,6 @@ public:
     void setAssignedDate(const util::Timestamp& assignedDate);
     void setStatus(util::ServiceJobStatus status);
     void setCompletionDate(const util::Timestamp& completionDate);
-    std::string serialize() const;
-    static JobCard* deserialize(const std::string&);
-    static std::string getHeaders();
+    SerializedJobCard serialize() const;
+    static JobCard* deserialize(const SerializedJobCard&);
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Notification.cpp

@@ -1,13 +1,12 @@
 /*
 File: Notification.cpp
 Description: Implements the Notification class which represents system notifications in the Vehicle Service Management System.
-             Provides constructors, accessors, and mutators for notification details such as ID, recipientID, title, message, and timestamp.
+             Provides constructors, accessors, and mutators for notification details such as ID, recipient, title, message, and timestamp.
 Author: Trenser
 Date: 19-May-2026
 */
 
 #include <sstream>
-#include "SerializedRecords.h"
 #include "Notification.h"
 #include "StringHelper.h"
 #include "Factory.h"
@@ -23,8 +22,8 @@ Returns:
     - A new Notification object.
 */
 Notification::Notification()
-    : m_id("NOT" + std::to_string(++m_uid)), 
-    m_state(util::State::ACTIVE) {}
+    : m_id("NOT" + std::to_string(++m_uid)),
+    m_recipient(nullptr) {}
 
 /*
 Function: Notification
@@ -38,14 +37,13 @@ Parameters:
 Returns:
     - A new Notification object.
 */
-Notification::Notification(const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt)
+Notification::Notification(const std::string& recipientUserId, User* recipient, const std::string& title, const std::string& message, const util::Timestamp& createdAt)
     : m_id("NOT" + std::to_string(++m_uid)),
     m_recipientUserId(recipientUserId),
+    m_recipient(recipient),
     m_title(title),
     m_message(message),
-    m_state(util::State::ACTIVE),
-    m_createdAt(createdAt) {
-}
+    m_createdAt(createdAt) {}
 
 /*
 Function: Notification (parameterized constructor with ID)
@@ -60,13 +58,13 @@ Parameters:
 Returns:
     - A new Notification object
 */
-Notification::Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt, const util::State& state)
+Notification::Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt)
     : m_id(id),
     m_recipientUserId(recipientUserId),
+    m_recipient(nullptr),
     m_title(title),
     m_message(message),
-    m_createdAt(createdAt),
-    m_state(state)
+    m_createdAt(createdAt) 
 {
     int idNumber = util::extractNumber(m_id);
     if (idNumber > m_uid)
@@ -81,7 +79,7 @@ Description: Retrieves the unique ID of the notification.
 Returns:
     - const std::string& representing the notification ID.
 */
-const std::string& Notification::getId() const
+const std::string& Notification::getId() const 
 {
     return m_id;
 }
@@ -97,6 +95,17 @@ const std::string& Notification::getRecipientUserId() const
     return m_recipientUserId;
 }
 
+/*
+Function: getRecipient
+Description: Retrieves the pointer to the recipient user.
+Returns:
+    - User* representing the recipient.
+*/
+User* Notification::getRecipient() const
+{
+    return m_recipient;
+}
+
 /*
 Function: getTitle
 Description: Retrieves the title of the notification.
@@ -130,17 +139,6 @@ const util::Timestamp& Notification::getCreatedAt() const
     return m_createdAt;
 }
 
-/*
-Function: getState
-Description: Retrieves the Notification state
-Returns:
-    - const util::Timestamp& representing the creation timestamp.
-*/
-util::State Notification::getState() const
-{
-    return m_state;
-}
-
 /*
 Function: setId
 Description: Sets the unique ID of the notification.
@@ -167,6 +165,19 @@ void Notification::setRecipientUserId(const std::string& recipientUserId)
     m_recipientUserId = recipientUserId;
 }
 
+/*
+Function: setRecipient
+Description: Sets the recipient user pointer for the notification.
+Parameters:
+    - recipient: Pointer to the User object.
+Returns:
+    - void
+*/
+void Notification::setRecipient(User* recipient)
+{
+    m_recipient = recipient;
+}
+
 /*
 Function: setTitle
 Description: Sets the title of the notification.
@@ -206,54 +217,71 @@ void Notification::setCreatedAt(const util::Timestamp& createdAt)
     m_createdAt = createdAt;
 }
 
-/*
-Function: setState
-Description: Sets the Notification state.
-Parameters:
-    - state: Notification state value.
-Returns:
-    - void
-*/
-void Notification::setState(util::State state)
-{
-    m_state = state;
-}
-
 /*
 Function: serialize
-Description: Serializes the Notification object into a SerializedNotification record.
+Description: Serializes the notification into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedNotification: Serialized representation of the notification
+    - std::string: Serialized notification record
 */
-SerializedNotification Notification::serialize() const
+std::string Notification::serialize() const
 {
-    SerializedNotification serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.recipientUserId, sizeof(serialized.recipientUserId), m_recipientUserId.c_str());
-    strcpy_s(serialized.title, sizeof(serialized.title), m_title.c_str());
-    strcpy_s(serialized.message, sizeof(serialized.message), m_message.c_str());
-    serialized.createdAt = m_createdAt;
-    serialized.state = m_state;
-    return serialized;
+    std::ostringstream serializedNotification;
+    serializedNotification << m_id << ','
+        << m_recipientUserId << ','
+        << m_title << ','
+        << m_message << ','
+        << m_createdAt.toString();
+    return serializedNotification.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedNotification record into a Notification object.
+Description: Deserializes a CSV-formatted string into a Notification object.
 Parameters:
-    - serializedNotification: const SerializedNotification&, serialized notification record
+    - record: const std::string&, serialized notification record
 Returns:
     - Notification*: Pointer to the deserialized Notification object
+Throws:
+    - std::runtime_error if timestamp parsing fails
 */
-Notification* Notification::deserialize(const SerializedNotification& serializedNotification)
+Notification* Notification::deserialize(const std::string& record)
 {
+    std::string id, recipientUserId, title, message, createdAtTimestampString;
+    std::istringstream serializedNotification(record);
+    getline(serializedNotification, id, ',');
+    getline(serializedNotification, recipientUserId, ',');
+    getline(serializedNotification, title, ',');
+    getline(serializedNotification, message, ',');
+    getline(serializedNotification, createdAtTimestampString, ',');
+    util::Timestamp createdAtTimestamp;
+    try
+    {
+        createdAtTimestamp = util::Timestamp::fromString(createdAtTimestampString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid createdAt timestamp");
+    }
     return Factory::getObject<Notification>(
-        serializedNotification.id,
-        serializedNotification.recipientUserId,
-        serializedNotification.title,
-        serializedNotification.message,
-        serializedNotification.createdAt,
-        serializedNotification.state);
+        id,
+        recipientUserId,
+        title,
+        message,
+        createdAtTimestamp
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for notification serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,RecipientID,Title,Message,Timestamp")
+*/
+std::string Notification::getHeaders()
+{
+    return "ID,RecipientID,Title,Message,Timestamp";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Notification.h

@@ -9,10 +9,8 @@ Date: 19-May-2026
 #pragma once
 #include <string>
 #include "Timestamp.h"
-#include "Enums.h"
 
 class User;
-struct SerializedNotification;
 
 class Notification
 {
@@ -20,26 +18,27 @@ private:
     static int m_uid;
     std::string m_id;
     std::string m_recipientUserId;
+    User* m_recipient;
     std::string m_title;
     std::string m_message;
     util::Timestamp m_createdAt;
-    util::State m_state;
 public:
     Notification();
-    Notification(const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt);
-    Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt, const util::State& state);
+    Notification(const std::string& recipientUserId, User* recipient, const std::string& title, const std::string& message, const util::Timestamp& createdAt);
+    Notification(const std::string& id, const std::string& recipientUserId, const std::string& title, const std::string& message, const util::Timestamp& createdAt);
     const std::string& getId() const;
     const std::string& getRecipientUserId() const;
+    User* getRecipient() const;
     const std::string& getTitle() const;
     const std::string& getMessage() const;
     const util::Timestamp& getCreatedAt() const;
     void setId(const std::string& id);
     void setRecipientUserId(const std::string& recipientUserId);
+    void setRecipient(User* recipient);
     void setTitle(const std::string& title);
     void setMessage(const std::string& message);
     void setCreatedAt(const util::Timestamp& createdAt);
-    util::State getState() const;
-    void setState(util::State state);
-    SerializedNotification serialize() const;
-    static Notification* deserialize(const SerializedNotification&);
+    std::string serialize() const;
+    static Notification* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Service.cpp

@@ -8,6 +8,7 @@ Date: 19-May-2026
 */
 
 #include <sstream>
+#include "SerializedRecords.h"
 #include "Service.h"
 #include "InventoryItem.h"
 #include "StringHelper.h"
@@ -27,7 +28,8 @@ Returns:
 Service::Service()
     : m_id("SRV" + std::to_string(++m_uid)),
     m_status(util::State::ACTIVE),
-    m_laborCost(0.0) {}
+    m_laborCost(0.0) {
+}
 
 /*
 Function: Service
@@ -44,7 +46,7 @@ Service::Service(const std::string& name, const util::Map<std::string, Inventory
     m_name(name),
     m_requiredInventoryItems(requiredInventoryItems),
     m_status(util::State::ACTIVE),
-    m_laborCost(laborCost) 
+    m_laborCost(laborCost)
 {
     int numberOfInventoryItems = m_requiredInventoryItems.getSize();
     auto inventoryItemPointers = m_requiredInventoryItems.getValues();
@@ -266,72 +268,38 @@ static util::Vector<std::string> getInventoryItemIDsAsVector(const std::string&
 
 /*
 Function: serialize
-Description: Serializes the service into a CSV-formatted string.
+Description: Serializes the Service object into a SerializedService record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized service record
+    - SerializedService: Serialized representation of the service
 */
-std::string Service::serialize() const
+SerializedService Service::serialize() const
 {
-    std::ostringstream serializedService;
-    serializedService << m_id << ','
-        << m_name << ','
-        << getInventoryItemIDsAsString(m_requiredInventoryItemIDs) << ','
-        << m_laborCost << ','
-        << util::getStateString(m_status);
-    return serializedService.str();
+    SerializedService serialized = {};
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
+    strcpy_s(serialized.name, sizeof(serialized.name), m_name.c_str());
+    strcpy_s(serialized.inventoryItemIDs, sizeof(serialized.inventoryItemIDs), getInventoryItemIDsAsString(m_requiredInventoryItemIDs).c_str());
+    serialized.laborCost = m_laborCost;
+    serialized.status = m_status;
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a Service object.
+Description: Deserializes a SerializedService record into a Service object.
 Parameters:
-    - record: const std::string&, serialized service record
+    - serializedService: const SerializedService&, serialized service record
 Returns:
     - Service*: Pointer to the deserialized Service object
-Throws:
-    - std::runtime_error if labor cost parsing fails
 */
-Service* Service::deserialize(const std::string& record)
+Service* Service::deserialize(const SerializedService& serializedService)
 {
-    std::string id, name;
-    std::string inventoryItemIDsString, laborCostString, statusString;
-    double laborCost;
-    std::istringstream serializedService(record);
-    getline(serializedService, id, ',');
-    getline(serializedService, name, ',');
-    getline(serializedService, inventoryItemIDsString, ',');
-    getline(serializedService, laborCostString, ',');
-    getline(serializedService, statusString, ',');
-    util::Vector<std::string> inventoryItemIDs = getInventoryItemIDsAsVector(inventoryItemIDsString);
-    try
-    {
-        laborCost = std::stod(laborCostString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid labor cost");
-    }
-    util::State status = util::getState(statusString);
+    util::Vector<std::string> inventoryItemIDs = getInventoryItemIDsAsVector(serializedService.inventoryItemIDs);
     return Factory::getObject<Service>(
-        id,
-        name,
+        serializedService.id,
+        serializedService.name,
         inventoryItemIDs,
-        laborCost,
-        status
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for service serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,Name,InventoryIDs,LaborCost,Status")
-*/
-std::string Service::getHeaders()
-{
-    return "ID,Name,InventoryIDs,LaborCost,Status";
+        serializedService.laborCost,
+        serializedService.status);
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Service.h

@@ -6,7 +6,6 @@ Author: Trenser
 Date: 19-May-2026
 */
 
-
 #pragma once
 #include <string>
 #include "Map.h"
@@ -14,6 +13,7 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class InventoryItem;
+struct SerializedService;
 
 class Service
 {
@@ -40,7 +40,6 @@ public:
     void setRequiredInventoryItems(const util::Map<std::string, InventoryItem*>& requiredInventoryItems);
     void setLaborCost(double laborCost);
     void setState(util::State status);
-    std::string serialize() const;
-    static Service* deserialize(const std::string&);
-    static std::string getHeaders();
+    SerializedService serialize() const;
+    static Service* deserialize(const SerializedService&);
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.cpp

@@ -6,8 +6,10 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
+
 #include <stdexcept>
 #include <sstream>
+#include "SerializedRecords.h"
 #include "ServiceBooking.h"
 #include "Service.h"
 #include "Enums.h"
@@ -28,7 +30,8 @@ ServiceBooking::ServiceBooking()
     m_customer(nullptr),
     m_assignedTechnician(nullptr),
     m_status(util::ServiceJobStatus::PENDING),
-    m_discountPercentage(0.0) {}
+    m_discountPercentage(0.0) {
+}
 
 /*
 Function: ServiceBooking
@@ -437,84 +440,46 @@ static util::Vector<std::string> getServiceIDsAsVector(const std::string& servic
 
 /*
 Function: serialize
-Description: Serializes the service booking into a CSV-formatted string.
+Description: Serializes the ServiceBooking object into a SerializedServiceBooking record.
 Parameters:
     - None
 Returns:
-    - std::string: Serialized booking record
+    - SerializedServiceBooking: Serialized representation of the service booking
 */
-std::string ServiceBooking::serialize() const
+SerializedServiceBooking ServiceBooking::serialize() const
 {
-    std::ostringstream serializedBooking;
-    serializedBooking << m_id << ','
-        << util::getServiceJobStatusString(m_status) << ','
-        << getServiceIDsAsString(m_serviceIDs) << ','
-        << m_customerId << ','
-        << m_vehicleNumber << ','
-        << m_vehicleBrand << ','
-        << m_vehicleModel << ','
-        << m_assignedTechnicianId << ','
-        << m_discountPercentage << ',';
-    return serializedBooking.str();
+    SerializedServiceBooking serialized = {};
+    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
+    strcpy_s(serialized.serviceIDs, sizeof(serialized.serviceIDs), getServiceIDsAsString(m_serviceIDs).c_str());
+    strcpy_s(serialized.customerId, sizeof(serialized.customerId), m_customerId.c_str());
+    strcpy_s(serialized.vehicleNumber, sizeof(serialized.vehicleNumber), m_vehicleNumber.c_str());
+    strcpy_s(serialized.vehicleBrand, sizeof(serialized.vehicleBrand), m_vehicleBrand.c_str());
+    strcpy_s(serialized.vehicleModel, sizeof(serialized.vehicleModel), m_vehicleModel.c_str());
+    strcpy_s(serialized.assignedTechnicianId, sizeof(serialized.assignedTechnicianId), m_assignedTechnicianId.c_str());
+    serialized.status = m_status;
+    serialized.discountPercentage = m_discountPercentage;
+    return serialized;
 }
 
 /*
 Function: deserialize
-Description: Deserializes a CSV-formatted string into a ServiceBooking object.
+Description: Deserializes a SerializedServiceBooking record into a ServiceBooking object.
 Parameters:
-    - record: const std::string&, serialized booking record
+    - serializedServiceBooking: const SerializedServiceBooking&, serialized service booking record
 Returns:
     - ServiceBooking*: Pointer to the deserialized ServiceBooking object
-Throws:
-    - std::runtime_error if discount percentage parsing fails
 */
-ServiceBooking* ServiceBooking::deserialize(const std::string& record)
+ServiceBooking* ServiceBooking::deserialize(const SerializedServiceBooking& serializedServiceBooking)
 {
-    std::string id, customerId, vehicleNumber, vehicleBrand, vehicleModel, assignedTechnicianId;
-    std::string serviceJobStatusString, serviceIDsString, discountPercentageString;
-    double discountPercentage;
-    std::istringstream serializedBooking(record);
-    getline(serializedBooking, id, ',');
-    getline(serializedBooking, serviceJobStatusString, ',');
-    getline(serializedBooking, serviceIDsString, ',');
-    getline(serializedBooking, customerId, ',');
-    getline(serializedBooking, vehicleNumber, ',');
-    getline(serializedBooking, vehicleBrand, ',');
-    getline(serializedBooking, vehicleModel, ',');
-    getline(serializedBooking, assignedTechnicianId, ',');
-    getline(serializedBooking, discountPercentageString, ',');
-    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serviceIDsString);
-    try
-    {
-        discountPercentage = std::stod(discountPercentageString);
-    }
-    catch (...)
-    {
-        throw std::runtime_error("Invalid discount percentage");
-    }
-    util::ServiceJobStatus status = util::getServiceJobStatus(serviceJobStatusString);
+    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serializedServiceBooking.serviceIDs);
     return Factory::getObject<ServiceBooking>(
-        id,
-        status,
+        serializedServiceBooking.id,
+        serializedServiceBooking.status,
         serviceIDs,
-        customerId,
-        vehicleNumber,
-        vehicleBrand,
-        vehicleModel,
-        assignedTechnicianId,
-        discountPercentage
-    );
-}
-
-/*
-Function: getHeaders
-Description: Retrieves the CSV headers for service booking serialization.
-Parameters:
-    - None
-Returns:
-    - std::string: Header string ("ID,Status,ServiceIDs,CustomerID,VehicleNumber,VehicleBrand,VehicleModel,AssignedTechnicianID,DiscountPercentage")
-*/
-std::string ServiceBooking::getHeaders()
-{
-    return "ID,Status,ServiceIDs,CustomerID,VehicleNumber,VehicleBrand,VehicleModel,AssignedTechnicianID,DiscountPercentage";
+        serializedServiceBooking.customerId,
+        serializedServiceBooking.vehicleNumber,
+        serializedServiceBooking.vehicleBrand,
+        serializedServiceBooking.vehicleModel,
+        serializedServiceBooking.assignedTechnicianId,
+        serializedServiceBooking.discountPercentage);
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.h

@@ -6,6 +6,7 @@ Description: Header file declaring the ServiceBooking class, which represents
 Author: Trenser
 Date:19-May-2026
 */
+
 #pragma once
 #include <string>
 #include "Map.h"
@@ -14,6 +15,7 @@ Date:19-May-2026
 
 class Service;
 class User;
+struct SerializedServiceBooking;
 
 class ServiceBooking
 {
@@ -78,7 +80,6 @@ public:
     void setAssignedTechnicianId(const std::string& assignedTechnicianId);
     void setAssignedTechnician(User* assignedTechnician);
     void setDiscountPercentage(double discountPercentage);
-    std::string serialize() const;
-    static ServiceBooking* deserialize(const std::string&);
-    static std::string getHeaders();
+    SerializedServiceBooking serialize() const;
+    static ServiceBooking* deserialize(const SerializedServiceBooking&);
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/User.cpp

@@ -8,7 +8,6 @@ Date: 19-May-2026
 */
 
 #include <sstream>
-#include "SerializedRecords.h"
 #include "User.h"
 #include "Notification.h"
 #include "Enums.h"
@@ -29,8 +28,7 @@ Returns:
 User::User()
     : m_id("USR" + std::to_string(++m_uid)),
     m_type(util::UserType::CUSTOMER),
-    m_status(util::State::ACTIVE) {
-}
+    m_status(util::State::ACTIVE) {}
 
 /*
 Function: User
@@ -53,8 +51,7 @@ User::User(const std::string& userName, const std::string& password, const std::
     m_phone(phone),
     m_email(email),
     m_type(role),
-    m_status(util::State::ACTIVE) {
-}
+    m_status(util::State::ACTIVE) {}
 
 /*
 Function: User (parameterized constructor with ID)
@@ -89,6 +86,23 @@ User::User(const std::string& userId, const std::string& userName, const std::st
     }
 }
 
+/*
+Function: ~User
+Description: Destructor that cleans up dynamically allocated notifications associated with the user.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+User::~User()
+{
+    auto values = m_notifications.getValues();
+    for (int index = 0; index < values.getSize(); index++)
+    {
+        delete values[index];
+    }
+}
+
 /*
 Function: getId
 Description: Retrieves the unique ID of the user.
@@ -155,6 +169,17 @@ const std::string& User::getEmail() const
     return m_email;
 }
 
+/*
+Function: getNotifications
+Description: Retrieves the map of notifications associated with the user.
+Returns:
+    - util::Map<std::string, Notification*>& representing the notifications.
+*/
+util::Map<std::string, Notification*>& User::getNotifications()
+{
+    return m_notifications;
+}
+
 /*
 Function: getUserType
 Description: Retrieves the role of the user.
@@ -255,6 +280,22 @@ void User::setEmail(const std::string& email)
     m_email = email;
 }
 
+/*
+Function: addNotification
+Description: Adds a new notification to the user’s notification map.
+Parameters:
+    - notification: Pointer to the Notification object.
+Returns:
+    - void
+*/
+void User::addNotification(Notification* notification)
+{
+    if (notification)
+    {
+        m_notifications.insert(notification->getId(), notification);
+    }
+}
+
 /*
 Function: setRole
 Description: Sets the role of the user.
@@ -283,43 +324,68 @@ void User::setState(util::State status)
 
 /*
 Function: serialize
-Description: Serializes the User object into a SerializedUser record.
+Description: Serializes the user into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedUser: Serialized representation of the user
+    - std::string: Serialized user record
 */
-SerializedUser User::serialize() const
+std::string User::serialize() const
 {
-    SerializedUser serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.username, sizeof(serialized.username), m_userName.c_str());
-    strcpy_s(serialized.password, sizeof(serialized.password), m_password.c_str());
-    strcpy_s(serialized.name, sizeof(serialized.name), m_name.c_str());
-    strcpy_s(serialized.phone, sizeof(serialized.phone), m_phone.c_str());
-    strcpy_s(serialized.email, sizeof(serialized.email), m_email.c_str());
-    serialized.userType = m_type;
-    serialized.status = m_status;
-    return serialized;
+    std::ostringstream serializedUser;
+    serializedUser << m_id << ','
+        << m_userName << ','
+        << m_password << ','
+        << m_name << ','
+        << m_phone << ','
+        << m_email << ','
+        << util::getUserTypeString(m_type) << ','
+        << util::getStateString(m_status);
+    return serializedUser.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedUser record into a User object.
+Description: Deserializes a CSV-formatted string into a User object.
 Parameters:
-    - serializedUser: const SerializedUser&, serialized user record
+    - record: const std::string&, serialized user record
 Returns:
     - User*: Pointer to the deserialized User object
 */
-User* User::deserialize(const SerializedUser& serializedUser)
+User* User::deserialize(const std::string& record)
 {
-    return Factory::getObject<User>(
-        serializedUser.id,
-        serializedUser.username,
-        serializedUser.password,
-        serializedUser.name,
-        serializedUser.phone,
-        serializedUser.email,
-        serializedUser.userType,
-        serializedUser.status);
+    std::string id, name, username, phone, password, email;
+    std::string userTypeString, stateString;
+    std::istringstream serializedUser(record);
+    getline(serializedUser, id, ',');
+    getline(serializedUser, username, ',');
+    getline(serializedUser, password, ',');
+    getline(serializedUser, name, ',');
+    getline(serializedUser, phone, ',');
+    getline(serializedUser, email, ',');
+    getline(serializedUser, userTypeString, ',');
+    getline(serializedUser, stateString);
+    util::UserType userType = util::getUserType(userTypeString);
+    util::State status = util::getState(stateString);
+    return Factory::getObject<User>(id,
+        username,
+        password,
+        name,
+        phone,
+        email,
+        userType,
+        status);
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for user serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,Username,Password,Name,Phone,Email,UserType,UserStatus")
+*/
+std::string User::getHeaders()
+{
+    return "ID,Username,Password,Name,Phone,Email,UserType,UserStatus";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/User.h

@@ -14,7 +14,6 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class Notification;
-struct SerializedUser;
 
 class User : public Observer
 {
@@ -26,19 +25,21 @@ private:
     std::string m_name;
     std::string m_phone;
     std::string m_email;
+    util::Map<std::string, Notification*> m_notifications;
     util::UserType m_type;
     util::State m_status;
 public:
     User();
     User(const std::string& userName, const std::string& password, const std::string& name, const std::string& phone, const std::string& email, util::UserType role);
     User(const std::string& userId, const std::string& userName, const std::string& password, const std::string& name, const std::string& phone, const std::string& email, util::UserType role, util::State status);
-    ~User() = default;
+    ~User();
     const std::string& getId() const;
     const std::string& getUserName() const;
     const std::string& getPassword() const;
     const std::string& getName() const;
     const std::string& getPhone() const;
     const std::string& getEmail() const;
+    util::Map<std::string, Notification*>& getNotifications();
     util::UserType getUserType() const;
     util::State getState() const;
     void setId(const std::string& id);
@@ -47,8 +48,10 @@ public:
     void setName(const std::string& name);
     void setPhone(const std::string& phone);
     void setEmail(const std::string& email);
+    void addNotification(Notification* notification) override;
     void setRole(util::UserType role);
     void setState(util::State status);
-    SerializedUser serialize() const;
-    static User* deserialize(const SerializedUser& serializedUser);
+    std::string serialize() const;
+    static User* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/AuthenticationManagementService.cpp

@@ -10,8 +10,6 @@ Date:19-May-2026
 #include <stdexcept>
 #include "AuthenticationManagementService.h"
 #include "User.h"
-#include "Utility.h"
-#include "DataStoreLockGuard.h"
 
 User* AuthenticationManagementService::m_authenticatedUser = nullptr;
 
@@ -26,12 +24,11 @@ Return type: bool - true if login successful, false otherwise
 */
 bool AuthenticationManagementService::login(const std::string& username, const std::string& password)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUserMap = m_dataStore.getUsers();
-	int trackedUserMapSize = trackedUserMap.getSize();
-	for (int index = 0; index < trackedUserMapSize; index++)
+	util::Map<std::string, User*> users = m_dataStore.getUsers();
+	int usersMapSize = users.getSize();
+	for (int index = 0; index < usersMapSize; index++)
 	{
-		User* user = trackedUserMap.getValueAt(index).data;
+		User* user = users.getValueAt(index);
 		if (username == user->getUserName())
 		{
 			if (password == user->getPassword())
@@ -77,18 +74,9 @@ Return type: void
 */
 void AuthenticationManagementService::changePassword(const std::string& newPassword)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
 	if (m_authenticatedUser == nullptr)
 	{
 		throw std::runtime_error("There is no user currently logged in!");
 	}
-	int index = trackedUsersMap.find(m_authenticatedUser->getId());
-	if (index == -1)
-	{
-		throw std::runtime_error("User does not exist!\n");
-	}
 	m_authenticatedUser->setPassword(newPassword);
-	trackedUsersMap.getValueAt(index).state = RecordState::MODIFIED;
-	m_dataStore.saveUsers();
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/InventoryManagementService.cpp

@@ -12,13 +12,14 @@ Date: 22-May-2026
 #include "Config.h"
 #include "Enums.h"
 #include "Factory.h"
+#include "FileManager.h"
 #include "InventoryItem.h"
 #include "InventoryManagementService.h"
 #include "Timestamp.h"
 #include "User.h"
 #include "Utility.h"
 #include "Vector.h"
-#include "DataStoreLockGuard.h"
+
 
 util::Map<std::string, User*> InventoryManagementService::m_observers{};
 
@@ -89,6 +90,95 @@ void InventoryManagementService::sendLowStockAlerts()
 	}
 }
 
+/*
+Function: getObserverIDs
+Description: Retrieves the IDs of all observers currently attached to the
+			 InventoryManagementService.
+Parameters:
+	- None
+Returns:
+	- util::Vector<std::string>: Vector of observer user IDs
+*/
+util::Vector<std::string> InventoryManagementService::getObserverIDs()
+{
+	util::Vector<std::string> observerIDs;
+	int numberOfObservers = m_observers.getSize();
+	for (int index = 0; index < numberOfObservers; index++)
+	{
+		User* observer = m_observers.getValueAt(index);
+		if (observer)
+		{
+			observerIDs.push_back(observer->getId());
+		}
+	}
+	return observerIDs;
+}
+
+/*
+Function: loadInventoryItems
+Description: Loads inventory items from persistent storage into the datastore.
+			 Uses FileManager to deserialize inventory items from the configured file.
+Parameters:
+	- None
+Returns:
+	- void
+*/
+void InventoryManagementService::loadInventoryItems()
+{
+	util::FileManager<InventoryItem> inventoryItemFileManager(config::file::INVENTORYITEM_FILE);
+	auto& inventoryItems = m_dataStore.getInventoryItems();
+	auto inventoryItemsMap = inventoryItemFileManager.load();
+	int numberOfInventoryItems = inventoryItemsMap.getSize();
+	for (int index = 0; index < numberOfInventoryItems; index++)
+	{
+		inventoryItems[inventoryItemsMap.getKeyAt(index)] = inventoryItemsMap.getValueAt(index);
+	}
+}
+
+/*
+Function: saveInventoryItems
+Description: Saves inventory items from the datastore to persistent storage.
+			 Uses FileManager to serialize inventory items into the configured file.
+Parameters:
+	- None
+Returns:
+	- void
+*/
+void InventoryManagementService::saveInventoryItems()
+{
+	util::FileManager<InventoryItem> inventoryItemFileManager(config::file::INVENTORYITEM_FILE);
+	auto& inventoryItems = m_dataStore.getInventoryItems();
+	inventoryItemFileManager.save(inventoryItems);
+}
+
+/*
+Function: loadObservers
+Description: Loads observer IDs from persistent storage and attaches corresponding
+			 users as observers to the InventoryManagementService.
+Parameters:
+	- None
+Returns:
+	- void
+*/
+void InventoryManagementService::loadObservers()
+{
+	util::loadObservers(config::file::INVENTORYMANAGEMENTOBSERVERS, this, m_dataStore);
+}
+
+/*
+Function: saveObservers
+Description: Saves the current observer IDs of the InventoryManagementService
+			 to persistent storage for future retrieval.
+Parameters:
+	- None
+Returns:
+	- void
+*/
+void InventoryManagementService::saveObservers()
+{
+	util::saveObservers(config::file::INVENTORYMANAGEMENTOBSERVERS, this);
+}
+
 /*
 Function: addInventoryItem
 Description: Creates a new inventory item using the Factory and inserts it
@@ -181,9 +271,6 @@ Returns:
 */
 void InventoryManagementService::attach(User* user)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	m_observers.clear();
-	m_observers = m_dataStore.getInventoryManagementObservers();
 	if (user)
 	{
 		const std::string& userID = user->getId();
@@ -192,7 +279,6 @@ void InventoryManagementService::attach(User* user)
 			m_observers[userID] = user;
 		}
 	}
-	m_dataStore.saveInventoryManagementObservers(m_observers);
 }
 
 /*
@@ -205,9 +291,6 @@ Returns:
 */
 void InventoryManagementService::detach(User* user)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	m_observers.clear();
-	m_observers = m_dataStore.getInventoryManagementObservers();
 	if (user)
 	{
 		const std::string& userID = user->getId();
@@ -216,7 +299,6 @@ void InventoryManagementService::detach(User* user)
 			m_observers.remove(userID);
 		}
 	}
-	m_dataStore.saveInventoryManagementObservers(m_observers);
 }
 
 /*
@@ -233,27 +315,27 @@ Throws:
 */
 void InventoryManagementService::sendNotification(User* user, const std::string& title, const std::string& message)
 {
-	if (!user)
+	if (user)
 	{
-		return;
+		if (m_observers.find(user->getId()) != -1)
+		{
+			Notification* notification =
+				Factory::getObject<Notification>(
+					user->getId(),
+					user,
+					title,
+					message,
+					util::Timestamp()
+				);
+			if (notification)
+			{
+				user->addNotification(notification);
+			}
+			else
+			{
+				throw std::runtime_error("Failed to create notification");
+			}
+		}
 	}
-	DataStoreLockGuard lock(m_dataStore);
-	m_observers = m_dataStore.getInventoryManagementObservers();
-	if (m_observers.find(user->getId()) == -1)
-	{
-		return;
-	}
-	Notification* notification = Factory::getObject<Notification>(
-		user->getId(),
-		title,
-		message,
-		util::Timestamp());
-	if (!notification)
-	{
-		throw std::runtime_error("Failed to create notification");
-	}
-	auto& trackedNotificationsMap = m_dataStore.getNotifications();
-	trackedNotificationsMap.insert(notification->getId(), util::createNewRecord(notification));
-	m_dataStore.saveNotifications();
 }
 

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/InventoryManagementService.h

@@ -21,6 +21,7 @@ class InventoryManagementService : public NotificationManagementService
 private:
     DataStore& m_dataStore;
     static util::Map<std::string, User*> m_observers;
+    util::Vector<std::string> getObserverIDs() override;
 public:
     InventoryManagementService() : m_dataStore(DataStore::getInstance()) {}
     util::Map<std::string, InventoryItem*> getInventoryItems();
@@ -32,4 +33,8 @@ public:
     void sendNotification(User* user, const std::string& title, const std::string& message) override;
     void attach(User* user) override;
     void detach(User* user) override;
+    void loadInventoryItems();
+    void saveInventoryItems();
+    void loadObservers();
+    void saveObservers();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/NotificationManagementService.cpp

@@ -0,0 +1 @@
+#include "NotificationManagementService.h"

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/NotificationManagementService.h

@@ -19,4 +19,5 @@ public:
 	virtual void sendNotification(User* recipient, const std::string& title, const std::string& message) = 0;
 	virtual void attach(User* user) = 0;
 	virtual void detach(User* user) = 0;
+	virtual util::Vector<std::string> getObserverIDs() = 0;
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/PaymentManagementService.cpp

@@ -11,6 +11,7 @@ Date: 20-May-2026
 #include "Config.h"
 #include "Enums.h"
 #include "Factory.h"
+#include "FileManager.h"
 #include "InventoryItem.h"
 #include "Invoice.h"
 #include "JobCard.h"
@@ -20,7 +21,6 @@ Date: 20-May-2026
 #include "Timestamp.h"
 #include "User.h"
 #include "Utility.h"
-#include "DataStoreLockGuard.h"
 
 util::Map<std::string, User*> PaymentManagementService::m_observers{};
 
@@ -34,9 +34,6 @@ Returns:
 */
 void PaymentManagementService::attach(User* user)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	m_observers.clear();
-	m_observers = m_dataStore.getPaymentManagementObservers();
 	if (user)
 	{
 		const std::string& userID = user->getId();
@@ -45,7 +42,6 @@ void PaymentManagementService::attach(User* user)
 			m_observers[userID] = user;
 		}
 	}
-	m_dataStore.savePaymentManagementObservers(m_observers);
 }
 
 /*
@@ -58,9 +54,6 @@ Returns:
 */
 void PaymentManagementService::detach(User* user)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	m_observers.clear();
-	m_observers = m_dataStore.getPaymentManagementObservers();
 	if (user)
 	{
 		const std::string& userID = user->getId();
@@ -69,7 +62,6 @@ void PaymentManagementService::detach(User* user)
 			m_observers.remove(userID);
 		}
 	}
-	m_dataStore.savePaymentManagementObservers(m_observers);
 }
 
 /*
@@ -86,28 +78,28 @@ Throws:
 */
 void PaymentManagementService::sendNotification(User* user, const std::string& title, const std::string& message)
 {
-	if (!user)
+	if (user)
 	{
-		return;
+		if (m_observers.find(user->getId()) != -1)
+		{
+			Notification* notification =
+				Factory::getObject<Notification>(
+					user->getId(),
+					user,
+					title,
+					message,
+					util::Timestamp()
+				);
+			if (notification)
+			{
+				user->addNotification(notification);
+			}
+			else
+			{
+				throw std::runtime_error("Failed to create notification");
+			}
+		}
 	}
-	DataStoreLockGuard lock(m_dataStore);
-	m_observers = m_dataStore.getPaymentManagementObservers();
-	if (m_observers.find(user->getId()) == -1)
-	{
-		return;
-	}
-	Notification* notification = Factory::getObject<Notification>(
-		user->getId(),
-		title,
-		message,
-		util::Timestamp());
-	if (!notification)
-	{
-		throw std::runtime_error("Failed to create notification");
-	}
-	auto& trackedNotificationsMap = m_dataStore.getNotifications();
-	trackedNotificationsMap.insert(notification->getId(), util::createNewRecord(notification));
-	m_dataStore.saveNotifications();
 }
 
 /*
@@ -148,6 +140,123 @@ void PaymentManagementService::sendPaymentReminders()
 	}
 }
 
+/*
+Function: getObserverIDs
+Description: Retrieves the IDs of all observers currently attached to the
+             PaymentManagementService.
+Parameters:
+    - None
+Returns:
+    - util::Vector<std::string>: Vector of observer user IDs
+*/
+util::Vector<std::string> PaymentManagementService::getObserverIDs()
+{
+	util::Vector<std::string> observerIDs;
+	int numberOfObservers = m_observers.getSize();
+	for (int index = 0; index < numberOfObservers; index++)
+	{
+		User* observer = m_observers.getValueAt(index);
+		if (observer)
+		{
+			observerIDs.push_back(observer->getId());
+		}
+	}
+	return observerIDs;
+}
+
+/*
+Function: loadInvoices
+Description: Loads invoices from persistent storage into the datastore.
+             Validates associated service bookings and inventory parts before
+             attaching them to each invoice. Throws exceptions if invalid IDs
+             are encountered.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if a booking ID or part ID is invalid
+*/
+void PaymentManagementService::loadInvoices()
+{
+    util::FileManager<Invoice> invoiceFileManager(config::file::INVOICE_FILE);
+    auto& invoices = m_dataStore.getInvoices();
+    auto& serviceBookings = m_dataStore.getServiceBookings();
+    auto& inventoryItems = m_dataStore.getInventoryItems();
+    auto invoicesMap = invoiceFileManager.load();
+    for (int invoiceIndex = 0; invoiceIndex < invoicesMap.getSize(); invoiceIndex++)
+    {
+        Invoice* invoice = invoicesMap.getValueAt(invoiceIndex);
+        int bookingIndex = serviceBookings.find(invoice->getBookingId());
+        if (bookingIndex == -1)
+        {
+            throw std::runtime_error("Invalid Booking ID");
+        }
+        ServiceBooking* booking = serviceBookings.getValueAt(bookingIndex);
+        invoice->setBooking(booking);
+        util::Map<std::string, InventoryItem*> invoiceParts;
+        auto& partIDs = invoice->getPartIDs();
+        for (int partIndex = 0; partIndex < partIDs.getSize(); partIndex++)
+        {
+            const std::string& partID = partIDs[partIndex];
+            int inventoryIndex = inventoryItems.find(partID);
+            if (inventoryIndex == -1)
+            {
+                throw std::runtime_error("Invalid Part ID");
+            }
+            invoiceParts[partID] = inventoryItems.getValueAt(inventoryIndex);
+        }
+        invoice->setParts(invoiceParts);
+        invoices[invoice->getId()] = invoice;
+    }
+}
+
+/*
+Function: saveInvoices
+Description: Saves invoices from the datastore to persistent storage.
+             Uses FileManager to serialize invoices into the configured file.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void PaymentManagementService::saveInvoices()
+{
+    util::FileManager<Invoice> invoiceFileManager(config::file::INVOICE_FILE);
+    auto& invoices = m_dataStore.getInvoices();
+    invoiceFileManager.save(invoices);
+}
+
+/*
+Function: loadObservers
+Description: Loads observer IDs from persistent storage and attaches corresponding
+             users as observers to the PaymentManagementService.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if an observer ID is invalid (not found in datastore)
+*/
+void PaymentManagementService::loadObservers()
+{
+    util::loadObservers(config::file::PAYMENTMANAGEMENTOBSERVERS, this, m_dataStore);
+}
+
+/*
+Function: saveObservers
+Description: Saves the current observer IDs of the PaymentManagementService
+             to persistent storage for future retrieval.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void PaymentManagementService::saveObservers()
+{
+    util::saveObservers(config::file::PAYMENTMANAGEMENTOBSERVERS, this);
+}
+
 /*
 Function: createInventoryItemsMap (static helper)
 Description: Builds a map of inventory items required for a given service and adds them to the booking’s inventory map.

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/PaymentManagementService.h

@@ -22,6 +22,7 @@ class PaymentManagementService : public NotificationManagementService
 private:
     DataStore& m_dataStore;
     static util::Map<std::string, User*> m_observers;
+    util::Vector<std::string> getObserverIDs() override;
 public:
     PaymentManagementService() : m_dataStore(DataStore::getInstance()) {}
     void generateInvoice(ServiceBooking* booking);
@@ -33,4 +34,8 @@ public:
     void sendNotification(User* user, const std::string& title, const std::string& message) override;
     void attach(User* user) override;
     void detach(User* user) override;
+    void loadInvoices();
+    void saveInvoices();
+    void loadObservers();
+    void saveObservers();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.cpp

@@ -14,6 +14,7 @@ Date:19-May-2026
 #include "DataStore.h"
 #include "Enums.h"
 #include "Factory.h"
+#include "FileManager.h"
 #include "InventoryItem.h"
 #include "JobCard.h"
 #include "NotificationManagementService.h"
@@ -25,7 +26,6 @@ Date:19-May-2026
 #include "User.h"
 #include "UserManagementService.h"
 #include "Utility.h"
-#include "DataStoreLockGuard.h"
 
 /*
 Function: purchaseService
@@ -122,9 +122,6 @@ Returns:
 */
 void ServiceManagementService::attach(User* user)
 {
-    DataStoreLockGuard lock(m_dataStore);
-    m_observers.clear();
-    m_observers = m_dataStore.getServiceManagementObservers();
 	if (user)
 	{
 		const std::string& userID = user->getId();
@@ -133,7 +130,6 @@ void ServiceManagementService::attach(User* user)
 			m_observers[userID] = user;
 		}
 	}
-    m_dataStore.saveServiceManagementObservers(m_observers);
 }
 
 /*
@@ -146,9 +142,6 @@ Returns:
 */
 void ServiceManagementService::detach(User* user)
 {
-    DataStoreLockGuard lock(m_dataStore);
-    m_observers.clear();
-    m_observers = m_dataStore.getServiceManagementObservers();
 	if (user)
 	{
 		const std::string& userID = user->getId();
@@ -157,7 +150,6 @@ void ServiceManagementService::detach(User* user)
 			m_observers.remove(userID);
 		}
 	}
-    m_dataStore.saveServiceManagementObservers(m_observers);
 }
 
 /*
@@ -174,28 +166,345 @@ Throws:
 */
 void ServiceManagementService::sendNotification(User* user, const std::string& title, const std::string& message)
 {
-    if (!user)
+	if (user)
+	{
+		if (m_observers.find(user->getId()) != -1)
+		{
+			Notification* notification =
+				Factory::getObject<Notification>(
+					user->getId(),
+					user,
+					title,
+					message,
+					util::Timestamp()
+				);
+			if (notification)
+			{
+				user->addNotification(notification);
+			}
+			else
+			{
+				throw std::runtime_error("Failed to create notification");
+			}
+		}
+	}
+}
+
+/*
+Function: getObserverIDs
+Description: Retrieves the IDs of all observers currently attached to the
+             ServiceManagementService.
+Parameters:
+    - None
+Returns:
+    - util::Vector<std::string>: Vector of observer user IDs
+*/
+util::Vector<std::string> ServiceManagementService::getObserverIDs()
+{
+	util::Vector<std::string> observerIDs;
+	int numberOfObservers = m_observers.getSize();
+	for (int index = 0; index < numberOfObservers; index++)
+	{
+		User* observer = m_observers.getValueAt(index);
+		if (observer)
+		{
+			observerIDs.push_back(observer->getId());
+		}
+	}
+	return observerIDs;
+}
+
+/*
+Function: loadServices
+Description: Loads services from persistent storage into the datastore.
+             Validates required inventory items and attaches them to each service.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if an inventory item ID is invalid
+*/
+void ServiceManagementService::loadServices()
+{
+    util::FileManager<Service> serviceFileManager(config::file::SERVICE_FILE);
+    auto& services = m_dataStore.getServices();
+    auto& inventoryItems = m_dataStore.getInventoryItems();
+    auto servicesMap = serviceFileManager.load();
+    for (int serviceIndex = 0; serviceIndex < servicesMap.getSize(); serviceIndex++)
     {
-        return;
+        Service* service = servicesMap.getValueAt(serviceIndex);
+        services[service->getId()] = service;
+        util::Map<std::string, InventoryItem*> inventoryItemsMap;
+        auto& inventoryItemIDs = service->getRequiredInventoryItemIDs();
+        for (int inventoryItemIndex = 0; inventoryItemIndex < inventoryItemIDs.getSize(); inventoryItemIndex++)
+        {
+            const std::string& inventoryItemID = inventoryItemIDs[inventoryItemIndex];
+            int index = inventoryItems.find(inventoryItemID);
+            if (index == -1)
+            {
+                throw std::runtime_error("Invalid Inventory Item ID");
+            }
+            inventoryItemsMap[inventoryItemID] = inventoryItems.getValueAt(index);
+        }
+        service->setRequiredInventoryItems(inventoryItemsMap);
     }
-    DataStoreLockGuard lock(m_dataStore);
-    m_observers = m_dataStore.getServiceManagementObservers();
-    if (m_observers.find(user->getId()) == -1)
+}
+
+/*
+Function: saveServices
+Description: Saves services from the datastore to persistent storage.
+             Uses FileManager to serialize services into the configured file.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void ServiceManagementService::saveServices()
+{
+	util::FileManager<Service> serviceFileManager(config::file::SERVICE_FILE);
+	auto& services = m_dataStore.getServices();
+	serviceFileManager.save(services);
+}
+
+/*
+Function: loadComboPackages
+Description: Loads combo packages from persistent storage into the datastore.
+             Validates associated services and attaches them to each package.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if a service ID is invalid
+*/
+void ServiceManagementService::loadComboPackages()
+{
+    util::FileManager<ComboPackage> comboPackageFileManager(config::file::COMBOPACKAGE_FILE);
+    auto& comboPackages = m_dataStore.getComboPackages();
+    auto& services = m_dataStore.getServices();
+    auto comboPackagesMap = comboPackageFileManager.load();
+    for (int packageIndex = 0; packageIndex < comboPackagesMap.getSize(); packageIndex++)
     {
-        return;
+        ComboPackage* comboPackage = comboPackagesMap.getValueAt(packageIndex);
+        util::Map<std::string, Service*> packageServices;
+        auto& serviceIDs = comboPackage->getServiceIDs();
+        for (int serviceIndex = 0; serviceIndex < serviceIDs.getSize(); serviceIndex++)
+        {
+            const std::string& serviceID = serviceIDs[serviceIndex];
+            int serviceMapIndex = services.find(serviceID);
+            if (serviceMapIndex == -1)
+            {
+                throw std::runtime_error("Invalid Service ID");
+            }
+            packageServices[serviceID] = services.getValueAt(serviceMapIndex);
+        }
+        comboPackage->setServices(packageServices);
+        comboPackages[comboPackage->getId()] = comboPackage;
     }
-    Notification* notification = Factory::getObject<Notification>(
-        user->getId(),
-        title,
-        message,
-        util::Timestamp());
-    if (!notification)
+}
+
+/*
+Function: saveComboPackages
+Description: Saves combo packages from the datastore to persistent storage.
+             Uses FileManager to serialize combo packages into the configured file.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void ServiceManagementService::saveComboPackages()
+{
+    util::FileManager<ComboPackage> comboPackageFileManager(config::file::COMBOPACKAGE_FILE);
+    auto& comboPackages = m_dataStore.getComboPackages();
+    comboPackageFileManager.save(comboPackages);
+}
+
+/*
+Function: loadServiceBookings
+Description: Loads service bookings from persistent storage into the datastore.
+             Validates associated services, customers, and technicians before
+             attaching them to each booking.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if a service ID, customer ID, or technician ID is invalid
+    - std::runtime_error if a user is not of the expected type (customer/technician)
+*/
+void ServiceManagementService::loadServiceBookings()
+{
+    util::FileManager<ServiceBooking> bookingFileManager(config::file::SERVICEBOOKING_FILE);
+    auto& serviceBookings = m_dataStore.getServiceBookings();
+    auto& services = m_dataStore.getServices();
+    auto& users = m_dataStore.getUsers();
+    auto bookingsMap = bookingFileManager.load();
+    for (int bookingIndex = 0; bookingIndex < bookingsMap.getSize(); bookingIndex++)
     {
-        throw std::runtime_error("Failed to create notification");
+        ServiceBooking* booking = bookingsMap.getValueAt(bookingIndex);
+        util::Map<std::string, Service*> bookingServices;
+        auto& serviceIDs = booking->getServiceIDs();
+        for (int serviceIndex = 0; serviceIndex < serviceIDs.getSize(); serviceIndex++)
+        {
+            const std::string& serviceID = serviceIDs[serviceIndex];
+            int serviceMapIndex = services.find(serviceID);
+            if (serviceMapIndex == -1)
+            {
+                throw std::runtime_error("Invalid Service ID");
+            }
+
+            bookingServices[serviceID] = services.getValueAt(serviceMapIndex);
+        }
+        booking->setServices(bookingServices);
+        int customerIndex = users.find(booking->getCustomerId());
+        if (customerIndex == -1)
+        {
+            throw std::runtime_error("Invalid Customer ID");
+        }
+        User* customer = users.getValueAt(customerIndex);
+        if (customer->getUserType() != util::UserType::CUSTOMER)
+        {
+            throw std::runtime_error("User is not a customer");
+        }
+        booking->setCustomer(customer);
+        const std::string& technicianId = booking->getAssignedTechnicianId();
+        if (!technicianId.empty())
+        {
+            int technicianIndex = users.find(technicianId);
+            if (technicianIndex == -1)
+            {
+                throw std::runtime_error("Invalid Technician ID");
+            }
+            User* technician = users.getValueAt(technicianIndex);
+            if (technician->getUserType() != util::UserType::TECHNICIAN)
+            {
+                throw std::runtime_error("User is not a technician");
+            }
+            booking->setAssignedTechnician(technician);
+        }
+        serviceBookings[booking->getId()] = booking;
     }
-    auto& trackedNotificationsMap = m_dataStore.getNotifications();
-    trackedNotificationsMap.insert(notification->getId(), util::createNewRecord(notification));
-    m_dataStore.saveNotifications();
+}
+
+/*
+Function: saveServiceBookings
+Description: Saves service bookings from the datastore to persistent storage.
+             Uses FileManager to serialize bookings into the configured file.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void ServiceManagementService::saveServiceBookings()
+{
+    util::FileManager<ServiceBooking> bookingFileManager(config::file::SERVICEBOOKING_FILE);
+    auto& serviceBookings = m_dataStore.getServiceBookings();
+    bookingFileManager.save(serviceBookings);
+}
+
+/*
+Function: loadJobCards
+Description: Loads job cards from persistent storage into the datastore.
+             Validates associated bookings, services, and technicians before
+             attaching them to each job card.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if a booking ID, service ID, or technician ID is invalid
+    - std::runtime_error if a service does not belong to the booking
+    - std::runtime_error if a user is not a technician
+*/
+void ServiceManagementService::loadJobCards()
+{
+    util::FileManager<JobCard> jobCardFileManager(config::file::JOBCARD_FILE);
+    auto& jobCards = m_dataStore.getJobCards();
+    auto& serviceBookings = m_dataStore.getServiceBookings();
+    auto& services = m_dataStore.getServices();
+    auto& users = m_dataStore.getUsers();
+    auto jobCardsMap = jobCardFileManager.load();
+    for (int jobCardIndex = 0; jobCardIndex < jobCardsMap.getSize(); jobCardIndex++)
+    {
+        JobCard* jobCard = jobCardsMap.getValueAt(jobCardIndex);
+        int bookingIndex = serviceBookings.find(jobCard->getBookingId());
+        if (bookingIndex == -1)
+        {
+            throw std::runtime_error("Invalid Booking ID");
+        }
+        ServiceBooking* booking = serviceBookings.getValueAt(bookingIndex);
+        jobCard->setBooking(booking);
+        int serviceIndex = services.find(jobCard->getServiceId());
+        if (serviceIndex == -1)
+        {
+            throw std::runtime_error("Invalid Service ID");
+        }
+        Service* service = services.getValueAt(serviceIndex);
+        if (booking->getServices().find(jobCard->getServiceId()) == -1)
+        {
+            throw std::runtime_error("Service does not belong to booking");
+        }
+        jobCard->setService(service);
+        int technicianIndex = users.find(jobCard->getTechnicianId());
+        if (technicianIndex == -1)
+        {
+            throw std::runtime_error("Invalid Technician ID");
+        }
+        User* technician = users.getValueAt(technicianIndex);
+        if (technician->getUserType() != util::UserType::TECHNICIAN)
+        {
+            throw std::runtime_error("User is not a technician");
+        }
+        jobCard->setTechnician(technician);
+        jobCards[jobCard->getId()] = jobCard;
+    }
+}
+
+/*
+Function: saveJobCards
+Description: Saves job cards from the datastore to persistent storage.
+             Uses FileManager to serialize job cards into the configured file.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void ServiceManagementService::saveJobCards()
+{
+    util::FileManager<JobCard> jobCardFileManager(config::file::JOBCARD_FILE);
+    auto& jobCards = m_dataStore.getJobCards();
+    jobCardFileManager.save(jobCards);
+}
+
+/*
+Function: loadObservers
+Description: Loads observer IDs from persistent storage and attaches corresponding
+             users as observers to the ServiceManagementService.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if an observer ID is invalid (not found in datastore)
+*/
+void ServiceManagementService::loadObservers()
+{
+    util::loadObservers(config::file::SERVICEMANAGEMENTOBSERVERS, this, m_dataStore);
+}
+
+/*
+Function: saveObservers
+Description: Saves the current observer IDs of the ServiceManagementService
+             to persistent storage for future retrieval.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void ServiceManagementService::saveObservers()
+{
+    util::saveObservers(config::file::SERVICEMANAGEMENTOBSERVERS, this);
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.h

@@ -23,6 +23,7 @@ class ServiceManagementService : public NotificationManagementService
 private:
     DataStore& m_dataStore;
     static util::Map<std::string, User*> m_observers;
+    util::Vector<std::string> getObserverIDs() override;
 public:
     ServiceManagementService() : m_dataStore(DataStore::getInstance()) {}
     util::Map<std::string, Service*> getServices();
@@ -44,4 +45,14 @@ public:
     void sendNotification(User* user, const std::string& title, const std::string& message) override;
     void attach(User* user) override;
     void detach(User* user) override;
+    void loadServices();
+    void saveServices();
+    void loadComboPackages();
+    void saveComboPackages();
+    void loadServiceBookings();
+    void saveServiceBookings();
+    void loadJobCards();
+    void saveJobCards();
+    void loadObservers();
+    void saveObservers();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/UserManagementService.cpp

@@ -11,6 +11,7 @@ Date:19-May-2026
 #include "Config.h"
 #include "Enums.h"
 #include "Factory.h"
+#include "FileManager.h"
 #include "InventoryManagementService.h"
 #include "Notification.h"
 #include "PaymentManagementService.h"
@@ -19,9 +20,6 @@ Date:19-May-2026
 #include "UserManagementService.h"
 #include "Vector.h"
 #include "Validator.h"
-#include "Utility.h"
-#include "TrackedRecord.h"
-#include "DataStoreLockGuard.h"
 
 /*
 Function: ensureAdminExists
@@ -33,13 +31,12 @@ Return type: void
 */
 void UserManagementService::ensureAdminExists()
 {
-	DataStoreLockGuard lock(m_dataStore);
 	auto& usersMap = m_dataStore.getUsers();
 	int usersMapSize = usersMap.getSize();
 	bool isAdminFound = false;
 	for (int index = 0; index < usersMapSize; index++)
 	{
-		User* user = usersMap.getValueAt(index).data;
+		User* user = usersMap.getValueAt(index);
 		if (user && user->getUserType() == util::UserType::ADMIN)
 		{
 			isAdminFound = true;
@@ -76,9 +73,7 @@ void UserManagementService::createUser(const std::string& username, const std::s
 	InventoryManagementService inventoryManagementService;
 	PaymentManagementService paymentManagementService;
 	ServiceManagementService serviceManagementService;
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
-	auto usersMap = util::getObjects(trackedUsersMap);
+	auto& usersMap = m_dataStore.getUsers();
 	if (util::isUsernameDuplicate(username, usersMap))
 	{
 		throw std::runtime_error("Username already exists");
@@ -92,14 +87,13 @@ void UserManagementService::createUser(const std::string& username, const std::s
 		throw std::runtime_error("Phone already exists");
 	}
 	User* newUser = Factory::getObject<User>(username, password, name, phone, email, type);
-	trackedUsersMap.insert(newUser->getId(), util::createNewRecord(newUser));
+	usersMap.insert(newUser->getId(), newUser);
 	paymentManagementService.attach(newUser);
 	serviceManagementService.attach(newUser);
 	if (newUser->getUserType() == util::UserType::ADMIN)
 	{
 		inventoryManagementService.attach(newUser);
 	}
-	m_dataStore.saveUsers();
 }
 
 /*
@@ -113,24 +107,19 @@ Return type: void
 */
 void UserManagementService::updateUserDetails(const std::string& userID, const std::string& email, const std::string& phone)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
-	auto usersMap = util::getObjects(trackedUsersMap);
-	int index = trackedUsersMap.find(userID);
+	auto& usersMap = m_dataStore.getUsers();
+	int index = usersMap.find(userID);
 	if (index == -1)
 	{
 		throw std::runtime_error("User does not exist!\n");
 	}
-	User* user = trackedUsersMap.getValueAt(index).data;
-	bool isModified = false;
+	User* user = usersMap.getValueAt(index);
 	if (email != user->getEmail())
 	{
 		if (util::isEmailDuplicate(email, usersMap))
 		{
 			throw std::runtime_error("Email already exists!\n");
 		}
-		user->setEmail(email);
-		isModified = true;
 	}
 	if (phone != user->getPhone())
 	{
@@ -138,14 +127,9 @@ void UserManagementService::updateUserDetails(const std::string& userID, const s
 		{
 			throw std::runtime_error("Phone number already exists!\n");
 		}
-		user->setPhone(phone);
-		isModified = true;
-	}
-	if (isModified)
-	{
-		trackedUsersMap.getValueAt(index).state = RecordState::MODIFIED;
-		m_dataStore.saveUsers();
 	}
+	user->setEmail(email);
+	user->setPhone(phone);
 }
 
 /*
@@ -160,25 +144,20 @@ Throws:
 */
 util::Vector<Notification*> UserManagementService::getUserNotifications(const std::string& userID)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers(); 
-	if (trackedUsersMap.find(userID) == -1)
+	auto& usersMap = m_dataStore.getUsers();
+	if (usersMap.find(userID) == -1)
 	{
 		throw std::runtime_error("No user found with given UserID");
 	}
-	User* user = trackedUsersMap[userID].data;
+	User* user = usersMap[userID];
 	if (user)
 	{
-		auto& trackedNotificationMap = m_dataStore.getNotifications();
-		int numberOfNotifications = trackedNotificationMap.getSize();
+		auto& notifications = user->getNotifications();
+		int numberOfNotifications = notifications.getSize();
 		util::Vector<Notification*> notificationsVector;
 		for (int index = 0; index < numberOfNotifications; index++)
 		{
-			Notification* notification = trackedNotificationMap.getValueAt(index).data;
-			if (notification->getRecipientUserId() == userID && notification->getState() == util::State::ACTIVE)
-			{
-				notificationsVector.push_back(notification);
-			}
+		    notificationsVector.push_back(notifications.getValueAt(index));
 		}
 		return notificationsVector;
 	}
@@ -190,39 +169,97 @@ util::Vector<Notification*> UserManagementService::getUserNotifications(const st
 
 /*
 Function: deleteNotification
-Description: Marks a specific notification associated with a given user
-			 as inactive.
+Description: Deletes a specific notification associated with a given user ID.
 Parameters:
 	- notificationID: The unique ID of the notification to be deleted.
 	- userID: The unique ID of the user whose notification is to be deleted.
 Returns:
 	- void
 Throws:
-	- std::runtime_error if no user is found with the given UserID or
-	  if no notification is found with the given NotificationID.
+	- std::runtime_error if no user is found with the given UserID or if no notification is found with the given NotificationID.
 */
 void UserManagementService::deleteNotification(const std::string& notificationID, const std::string& userID)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
-	auto& trackedNotificationsMap = m_dataStore.getNotifications();
-	int userIndex = trackedUsersMap.find(userID);
-	if (userIndex == -1)
+	auto& usersMap = m_dataStore.getUsers();
+	if (usersMap.find(userID) == -1)
 	{
 		throw std::runtime_error("No user found with given UserID");
 	}
-	int notificationIndex = trackedNotificationsMap.find(notificationID);
-	if (notificationIndex == -1)
+	User* user = usersMap[userID];
+	auto& notifications = user->getNotifications();
+	if (notifications.find(notificationID) == -1)
 	{
 		throw std::runtime_error("No notification found with given NotificationID");
 	}
-	Notification* notification = trackedNotificationsMap.getValueAt(notificationIndex).data;
-	if (notification->getRecipientUserId() == userID)
-	{
-		notification->setState(util::State::INACTIVE);
-		trackedNotificationsMap.getValueAt(notificationIndex).state = RecordState::MODIFIED;
-		m_dataStore.saveNotifications();
-	}
+	notifications.remove(notificationID);
+}
+
+/*
+Function: loadUsers
+Description: Loads users and notifications from persistent storage into the datastore.
+             Validates that each notification’s recipient exists and attaches the
+             notification to the corresponding user.
+Parameters:
+    - None
+Returns:
+    - void
+Throws:
+    - std::runtime_error if a notification recipient user ID is invalid
+*/
+void UserManagementService::loadUsers()
+{
+    util::FileManager<User> userFileManager(config::file::USER_FILE);
+    util::FileManager<Notification> notificationFileManager(config::file::NOTIFICATION_FILE);
+    auto& users = m_dataStore.getUsers();
+    auto usersMap = userFileManager.load();
+    auto notificationsMap = notificationFileManager.load();
+    int numberOfUsers = usersMap.getSize();
+    int numberOfNotifications = notificationsMap.getSize();
+    for (int index = 0; index < numberOfUsers; index++)
+    {
+        users[usersMap.getKeyAt(index)] = usersMap.getValueAt(index);
+    }
+    for (int index = 0; index < numberOfNotifications; index++)
+    {
+        Notification* notification = notificationsMap.getValueAt(index);
+        const std::string& recipientUserId = notification->getRecipientUserId();
+        int userIndex = users.find(recipientUserId);
+        if (userIndex == -1)
+        {
+            throw std::runtime_error("Invalid recipient user ID");
+        }
+        User* user = users.getValueAt(userIndex);
+        user->addNotification(notification);
+    }
+}
+
+/*
+Function: saveUsers
+Description: Saves users and their notifications from the datastore to persistent storage.
+             Collects notifications from all users into a single map before saving.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void UserManagementService::saveUsers()
+{
+    util::FileManager<User> userFileManager(config::file::USER_FILE);
+    util::FileManager<Notification> notificationFileManager(config::file::NOTIFICATION_FILE);
+    auto& users = m_dataStore.getUsers();
+    util::Map<std::string, Notification*> notifications;
+    for (int userIndex = 0; userIndex < users.getSize(); userIndex++)
+    {
+        User* user = users.getValueAt(userIndex);
+        auto& userNotifications = user->getNotifications();
+        for (int notificationIndex = 0; notificationIndex < userNotifications.getSize(); notificationIndex++)
+        {
+            notifications[userNotifications.getKeyAt(notificationIndex)] =
+                userNotifications.getValueAt(notificationIndex);
+        }
+    }
+    userFileManager.save(users);
+    notificationFileManager.save(notifications);
 }
 
 /*
@@ -233,9 +270,7 @@ Return type: util::Map<std::string, User*>
 */
 util::Map<std::string, User*> UserManagementService::getUsers()
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto users = util::getObjects(m_dataStore.getUsers());
-	return users;
+	return m_dataStore.getUsers();
 }
 
 /*
@@ -246,12 +281,10 @@ Return type: User*
 */
 User* UserManagementService::getUser(const std::string& userID)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
-	int index = trackedUsersMap.find(userID);
+	int index = m_dataStore.getUsers().find(userID);
 	if (index != -1)
 	{
-		return trackedUsersMap.getValueAt(index).data;
+		return m_dataStore.getUsers().getValueAt(index);
 	}
 	return nullptr;
 }
@@ -267,53 +300,35 @@ void UserManagementService::removeUser(const std::string& userID)
 	InventoryManagementService inventoryManagementService;
 	PaymentManagementService paymentManagementService;
 	ServiceManagementService serviceManagementService;
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
-	int index = trackedUsersMap.find(userID);
+	int index = m_dataStore.getUsers().find(userID);
 	if (index != -1)
 	{
-		User* user = trackedUsersMap.getValueAt(index).data;
+		User* user = m_dataStore.getUsers().getValueAt(index);
 		if (user != nullptr)
 		{
 			if (user->getUserType() == util::UserType::CUSTOMER)
 			{
-				serviceManagementService.cancelCustomerServiceBookings(userID);
+				serviceManagementService.cancelCustomerServiceBookings(userID);	
 			}
 			if (user->getUserType() == util::UserType::TECHNICIAN)
 			{
 				serviceManagementService.cancelTechnicianJobs(userID);
 			}
+			user->setState(util::State::INACTIVE);
 			inventoryManagementService.detach(user);
 			paymentManagementService.detach(user);
 			serviceManagementService.detach(user);
-			user->setState(util::State::INACTIVE);
-			trackedUsersMap.getValueAt(index).state = RecordState::MODIFIED;
-			m_dataStore.saveUsers();
 		}
 	}
 }
 
-/*
-Function: getUsers
-Description: Retrieves all active users of the specified type from
-			 the DataStore.
-Parameters:
-	- type: The user type to filter by
-			(ADMIN, CUSTOMER, or TECHNICIAN).
-Returns:
-	- util::Map<std::string, User*>:
-	  Collection of active users matching the specified type,
-	  keyed by user ID.
-*/
-util::Map<std::string, User*> UserManagementService::getUsers(util::UserType type) 
+util::Map<std::string, User*> UserManagementService::getUsers(util::UserType type)
 {
-	DataStoreLockGuard lock(m_dataStore);
-	auto& trackedUsersMap = m_dataStore.getUsers();
-	util::Map<std::string, User*> currentUsers = util::getObjects(trackedUsersMap);
+	util::Map<std::string, User*>& currentUsers = m_dataStore.getUsers();
 	util::Map<std::string, User*> filteredUsersMap;
-	for (int index = 0; index < currentUsers.getSize(); index++)
+	for (int iterator = 0; iterator < currentUsers.getSize(); iterator++)
 	{
-		User* currentUser = currentUsers.getValueAt(index);
+		User* currentUser = currentUsers.getValueAt(iterator);
 		if (currentUser && currentUser->getState() == util::State::ACTIVE && currentUser->getUserType() == type)
 		{
 			filteredUsersMap.insert(currentUser->getId(), currentUser);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/UserManagementService.h

@@ -31,4 +31,6 @@ public:
     util::Vector<Notification*> getUserNotifications(const std::string& userID);
     void deleteNotification(const std::string& notificationID, const std::string& userID);
     void ensureAdminExists();
+    void loadUsers();
+    void saveUsers();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Config.h

@@ -29,7 +29,6 @@ namespace config
 	namespace file
 	{
 		const size_t INITIAL_CAPACITY = 100;
-		const size_t GROWTH_FACTOR = 2;
 		constexpr const char* DIRECTORY = "files/";
 		constexpr const char* INVENTORYITEM_FILE = "files/InventoryItem.dat";
 		constexpr const char* USER_FILE = "files/User.dat";

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/FileHelper.h

@@ -43,4 +43,67 @@ namespace util
             position++;
         }
     }
+
+    /*
+    Function: loadRecords
+    Description: Loads records from a given file path into a vector of strings.
+                 Skips the header line if present. Creates the file if it does not exist.
+    Parameters:
+        - filePath: const std::string&, path to the file
+    Returns:
+        - util::Vector<std::string>: Vector containing all records (excluding header)
+    Throws:
+        - None (creates file if missing)
+    */
+    inline util::Vector<std::string> loadRecords(const std::string& filePath)
+    {
+        util::Vector<std::string> records;
+        std::ifstream file(filePath);
+        if (!file.is_open())
+        {
+            ensureDirectoryExists(filePath);
+            std::ofstream newFile(filePath);
+            newFile.close();
+            file.open(filePath);
+        }
+        std::string line;
+        bool isHeader = true;
+        while (std::getline(file, line))
+        {
+            if (isHeader)
+            {
+                isHeader = false;
+                continue;
+            }
+            records.push_back(line);
+        }
+        return records;
+    }
+
+    /*
+    Function: saveRecords
+    Description: Saves records to a given file path. Overwrites existing content
+                 and writes a header line followed by all records.
+    Parameters:
+        - filePath: const std::string&, path to the file
+        - records: const util::Vector<std::string>&, vector of records to save
+    Returns:
+        - void
+    Throws:
+        - std::runtime_error if the file cannot be opened for writing
+    */
+    inline void saveRecords(const std::string& filePath, const util::Vector<std::string>& records)
+    {
+        std::ofstream file(filePath, std::ios::trunc);
+        if (!file.is_open())
+        {
+            throw std::runtime_error("Failed to open file " + filePath);
+        }
+        file << "Values" << '\n';
+        int numberOfRecords = records.getSize();
+        for (int index = 0; index < numberOfRecords; index++)
+        {
+            file << records[index] << '\n';
+        }
+    }
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/FileManager.h

@@ -0,0 +1,119 @@
+/*
+File: FileManager.h
+Description: Declares and implements a generic FileManager template class for
+			 loading and saving objects to and from files. Uses serialization
+			 and deserialization methods defined in the object type T.
+			 Provides persistence support for system entities such as Users,
+			 Services, InventoryItems, etc.
+Author: Trenser
+Date: 22-May-2026
+*/
+
+#pragma once
+#include <stdexcept>
+#include <string>
+#include <fstream>
+#include "Vector.h"
+#include "Map.h"
+#include "FileHelper.h"
+
+namespace util
+{
+	template <typename T> using objects = util::Map<std::string, T*>;
+
+	template <typename T>
+	class FileManager
+	{
+	private:
+		std::string m_filePath;
+	public:
+		FileManager() : m_filePath("") {}
+		FileManager(const std::string& filePath) : m_filePath(filePath) {}
+		objects<T> load();
+		void save(const objects<T>&);
+	};
+
+	/*
+	Function: load
+	Description: Loads records from the file into a map of objects.
+				 Skips the header line, deserializes each record into an object of type T,
+				 and stores them in a map keyed by object ID.
+	Parameters:
+		- None
+	Returns:
+		- util::Map<std::string, T*> containing deserialized objects
+	Throws:
+		- std::runtime_error if deserialization fails for any record
+	*/
+	template <typename T>
+	objects<T> FileManager<T>::load()
+	{
+		objects<T> records;
+		std::ifstream file(m_filePath);
+		if (!file.is_open())
+		{
+			ensureDirectoryExists(m_filePath);
+			std::ofstream newFile(m_filePath);
+			newFile.close();
+			file.open(m_filePath);
+		}
+		util::Vector<std::string> lines;
+		std::string line;
+		while (std::getline(file, line))
+		{
+			lines.push_back(line);
+		}
+		int numberOfLines = lines.getSize();
+		bool isHeader = true;
+		for (int lineIndex = 0; lineIndex < numberOfLines; lineIndex++)
+		{
+			const auto& record = lines[lineIndex];
+			if (isHeader)
+			{
+				isHeader = false;
+				continue;
+			}
+			auto object = T::deserialize(record);
+			if (!object)
+			{
+				throw std::runtime_error("Failed to deserialize record");
+			}
+			records[object->getId()] = object;
+		}
+		return records;
+	}
+
+	/*
+	Function: save
+	Description: Saves records to the file. Serializes each object of type T into a string,
+				 writes a header line, and then writes all serialized records to the file.
+	Parameters:
+		- records: const util::Map<std::string, T*>&, map of objects to save
+	Returns:
+		- void
+	Throws:
+		- std::runtime_error if the file cannot be opened for writing
+	*/
+	template <typename T>
+	void FileManager<T>::save(const objects<T>& records)
+	{
+		util::Vector<std::string> lines;
+		lines.push_back(T::getHeaders());
+		int numberOfRecords = records.getSize();
+		for (int recordIndex = 0; recordIndex < numberOfRecords; recordIndex++)
+		{
+			const auto& record = records.getValueAt(recordIndex);
+			lines.push_back(record->serialize());
+		}
+		std::ofstream file(m_filePath, std::ios::trunc);
+		if (!file.is_open())
+		{
+			throw std::runtime_error("Failed to open file " + m_filePath);
+		}
+		int numberOfLines = lines.getSize();
+		for (int lineIndex = 0; lineIndex < numberOfLines; lineIndex++)
+		{
+			file << lines[lineIndex] << '\n';
+		}
+	}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/InputHelper.h

@@ -28,7 +28,7 @@ namespace util
         if (!(std::cin >> value))
         {
             std::cin.clear();
-            std::cin.ignore((std::numeric_limits<std::streamsize>::max)(), '\n');
+            std::cin.ignore(std::numeric_limits<std::streamsize>::max(), '\n');
             throw std::runtime_error("Invalid console input");
         }
     }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Utility.h

@@ -54,79 +54,49 @@ namespace util
         return cost;
     }
 
-    template<typename TObject>
-    Map<std::string, TObject*> getObjects(const Map<std::string, TrackedRecord<TObject>>& trackedRecords);
-
-    template<typename TObject>
-    Map<std::string, const TObject*> getConstObjects(const Map<std::string, TrackedRecord<TObject>>& trackedRecords);
-
-    template<typename TObject>
-    TrackedRecord<TObject> createNewRecord(TObject* object);
-}
-
-/*
-Function: getObjects
-Description: Extracts the object pointers from a tracked-record
-             collection and returns them as a map keyed by the
-             same identifiers.
-Parameters:
-    - trackedRecords: Collection of tracked records.
-Returns:
-    - Map<std::string, TObject*>: Collection of object pointers.
-*/
-template<typename TObject>
-util::Map<std::string, TObject*> util::getObjects(const util::Map<std::string, TrackedRecord<TObject>>& trackedRecords)
-{
-    util::Map<std::string, TObject*> objects;
-    for (int index = 0; index < trackedRecords.getSize(); ++index)
+    /*
+    Function: loadObservers
+    Description: Loads observer IDs from a file and attaches the corresponding users
+                 to the notification management service. Validates that each observer ID
+                 exists in the datastore before attaching.
+    Parameters:
+        - filePath: const std::string&, path to the file containing observer IDs
+        - service: NotificationManagementService*, pointer to the notification service
+        - dataStore: DataStore&, reference to the datastore containing users
+    Returns:
+        - void
+    Throws:
+        - std::runtime_error if an observer ID is invalid (not found in datastore)
+    */
+    inline void loadObservers(const std::string& filePath, NotificationManagementService* service, DataStore& dataStore)
     {
-        const std::string& key = trackedRecords.getKeyAt(index);
-        TObject* object = trackedRecords.getValueAt(index).data;
-        objects.insert(key, object);
+        auto observerIDs = util::loadRecords(filePath);
+        auto& users = dataStore.getUsers();
+        for (int index = 0; index < observerIDs.getSize(); index++)
+        {
+            const std::string& observerID = observerIDs[index];
+            int userIndex = users.find(observerID);
+            if (userIndex == -1)
+            {
+                throw std::runtime_error("Invalid Observer ID");
+            }
+            service->attach(users.getValueAt(userIndex));
+        }
     }
-    return objects;
-}
 
-/*
-Function: getConstObjects
-Description: Extracts the object pointers from a tracked-record
-             collection and returns them as a read-only map
-             keyed by the same identifiers.
-Parameters:
-    - trackedRecords: Collection of tracked records.
-Returns:
-    - Map<std::string, const TObject*>:
-      Collection of read-only object pointers.
-*/
-template<typename TObject>
-util::Map<std::string, const TObject*> util::getConstObjects(
-    const util::Map<std::string, TrackedRecord<TObject>>& trackedRecords)
-{
-    util::Map<std::string, const TObject*> objects;
-    for (int index = 0; index < trackedRecords.getSize(); ++index)
+    /*
+    Function: saveObservers
+    Description: Saves the current observer IDs from the notification management service
+                 to a file for persistence.
+    Parameters:
+        - filePath: const std::string&, path to the file where observer IDs will be saved
+        - service: NotificationManagementService*, pointer to the notification service
+    Returns:
+        - void
+    */
+    inline void saveObservers(const std::string& filePath, NotificationManagementService* service)
     {
-        const std::string& key = trackedRecords.getKeyAt(index);
-        const TObject* object = trackedRecords.getValueAt(index).data;
-        objects.insert(key, object);
+        auto observerIDs = service->getObserverIDs();
+        util::saveRecords(filePath, observerIDs);
     }
-    return objects;
-}
-
-/*
-Function: createNewRecord
-Description: Creates a tracked record for a newly created
-             object. The record is initialized with
-             NEW_RECORD state.
-Parameters:
-    - object: Pointer to the newly created object.
-Returns:
-    - TrackedRecord<TObject>: Initialized tracked record.
-*/
-template<typename TObject>
-TrackedRecord<TObject> util::createNewRecord(TObject* object)
-{
-    TrackedRecord<TObject> record;
-    record.data = object;
-    record.state = RecordState::NEW_RECORD;
-    return record;
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/UserInterface.cpp

@@ -27,11 +27,8 @@ void UserInterface::run()
 {
 	try
 	{
-		if (!m_controller.initialize())
-		{
-			std::cout << "Error: Failed to initialize the system!";
-			return;
-		}
+		m_controller.loadSystemData();
+		m_controller.runSystemChecks();
 		bool isMenuActive = true;
 		while (isMenuActive)
 		{
@@ -52,7 +49,7 @@ void UserInterface::run()
 				util::pressEnter();
 			}
 		}
-		m_controller.shutdown();
+		m_controller.saveSystemData();
 	}
 	catch (const std::invalid_argument& exception)
 	{