Merged PR 1159: Vehicle Service System v1.1.0.0

**New Features**

**Payment Confirmation Workflow**
- Added support for payment confirmation by administrators.

- Introduced a new PAID payment status.

- Implemented invoice confirmation flow from PAID → COMPLETED.

- Added invoice filtering based on payment status.

- Added admin menu option to confirm customer payments.

**Technician Job Status Workflow**
- Enhanced technician job management with multi-stage status updates.

- Added support for job status transitions:

- STARTED → IN_PROGRESS

- IN_PROGRESS → COMPLETED

- Added invoice generation and customer notification upon booking completion.

- Improved job visibility by displaying current job status.

**UI Improvements**
- Improved formatting and wording in the Technician Job Status workflow.

- Standardized status labels using "In Progress".

- Improved prompts, headings, and job selection messages.

- Enhanced readability of job listings.

**Bug Fixes**
- Fixed duplicate customer notifications when an assigned technician is removed.

- Prevented creation of duplicate usernames across all user states.

- Fixed authentication conflicts caused by reuse of deleted/disabled usernames.

- Improved booking cancellation handling for customer and technician removal scenarios.

- Updated cancellation logic to correctly handle bookings in IN_PROGRESS state.

Related work items: #1797, #1798, #1807, #1808, #1809

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem.vcxproj

@@ -102,7 +102,7 @@
       <SDLCheck>true</SDLCheck>
       <PreprocessorDefinitions>_DEBUG;_CONSOLE;%(PreprocessorDefinitions)</PreprocessorDefinitions>
       <ConformanceMode>true</ConformanceMode>
-      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;$(ProjectDir)datastores\sharedmemory;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
+      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
     </ClCompile>
     <Link>
       <SubSystem>Console</SubSystem>
@@ -117,7 +117,7 @@
       <SDLCheck>true</SDLCheck>
       <PreprocessorDefinitions>NDEBUG;_CONSOLE;%(PreprocessorDefinitions)</PreprocessorDefinitions>
       <ConformanceMode>true</ConformanceMode>
-      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;$(ProjectDir)datastores\sharedmemory;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
+      <AdditionalIncludeDirectories>$(ProjectDir)models;$(ProjectDir)controllers;$(ProjectDir)factories;$(ProjectDir)views;$(ProjectDir)services;$(ProjectDir)utilities;$(ProjectDir)core\patterns;$(ProjectDir)datastores;%(AdditionalIncludeDirectories)</AdditionalIncludeDirectories>
     </ClCompile>
     <Link>
       <SubSystem>Console</SubSystem>
@@ -129,7 +129,6 @@
     <ClCompile Include="core\patterns\Observer.cpp" />
     <ClCompile Include="core\patterns\Subject.cpp" />
     <ClCompile Include="datastores\DataStore.cpp" />
-    <ClCompile Include="datastores\sharedmemory\SharedMemory.cpp" />
     <ClCompile Include="models\ComboPackage.cpp" />
     <ClCompile Include="models\InventoryItem.cpp" />
     <ClCompile Include="models\Invoice.cpp" />
@@ -157,12 +156,6 @@
     <ClInclude Include="core\patterns\Observer.h" />
     <ClInclude Include="core\patterns\Subject.h" />
     <ClInclude Include="datastores\DataStore.h" />
-    <ClInclude Include="datastores\sharedmemory\FileHeader.h" />
-    <ClInclude Include="datastores\sharedmemory\MappingInfo.h" />
-    <ClInclude Include="datastores\sharedmemory\RecordState.h" />
-    <ClInclude Include="datastores\sharedmemory\SerializedRecords.h" />
-    <ClInclude Include="datastores\sharedmemory\SharedMemory.h" />
-    <ClInclude Include="datastores\sharedmemory\TrackedRecord.h" />
     <ClInclude Include="factories\Factory.h" />
     <ClInclude Include="models\ComboPackage.h" />
     <ClInclude Include="models\InventoryItem.h" />

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem.vcxproj.filters

@@ -64,12 +64,6 @@
     <Filter Include="Source Files\Core\Patterns">
       <UniqueIdentifier>{8057b93d-51a9-42df-b06e-01ce395f6308}</UniqueIdentifier>
     </Filter>
-    <Filter Include="Header Files\DataStores\SharedMemory">
-      <UniqueIdentifier>{ec639004-44c6-4bd6-9963-077adde82b5f}</UniqueIdentifier>
-    </Filter>
-    <Filter Include="Source Files\DataStores\SharedMemory">
-      <UniqueIdentifier>{7aa8722e-adfa-466e-8211-de63f3b7892b}</UniqueIdentifier>
-    </Filter>
   </ItemGroup>
   <ItemGroup>
     <ClCompile Include="Trenser.VehicleServiceSystem.cpp">
@@ -147,9 +141,6 @@
     <ClCompile Include="models\ComboPackage.cpp">
       <Filter>Source Files\Models</Filter>
     </ClCompile>
-    <ClCompile Include="datastores\sharedmemory\SharedMemory.cpp">
-      <Filter>Source Files\DataStores\SharedMemory</Filter>
-    </ClCompile>
   </ItemGroup>
   <ItemGroup>
     <ClInclude Include="utilities\InputHelper.h">
@@ -260,23 +251,5 @@
     <ClInclude Include="views\MenuHelper.h">
       <Filter>Header Files\Views</Filter>
     </ClInclude>
-    <ClInclude Include="datastores\sharedmemory\FileHeader.h">
-      <Filter>Header Files\DataStores\SharedMemory</Filter>
-    </ClInclude>
-    <ClInclude Include="datastores\sharedmemory\MappingInfo.h">
-      <Filter>Header Files\DataStores\SharedMemory</Filter>
-    </ClInclude>
-    <ClInclude Include="datastores\sharedmemory\RecordState.h">
-      <Filter>Header Files\DataStores\SharedMemory</Filter>
-    </ClInclude>
-    <ClInclude Include="datastores\sharedmemory\TrackedRecord.h">
-      <Filter>Header Files\DataStores\SharedMemory</Filter>
-    </ClInclude>
-    <ClInclude Include="datastores\sharedmemory\SerializedRecords.h">
-      <Filter>Header Files\DataStores\SharedMemory</Filter>
-    </ClInclude>
-    <ClInclude Include="datastores\sharedmemory\SharedMemory.h">
-      <Filter>Header Files\DataStores\SharedMemory</Filter>
-    </ClInclude>
   </ItemGroup>
 </Project>

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/DataStore.h

@@ -6,67 +6,42 @@ Date: 19-May-2026
 */
 
 #pragma once
-#include <windows.h>
 #include <string>
 #include "Map.h"
-#include "MappingInfo.h"
-#include "TrackedRecord.h"
-#include "SharedMemory.h"
+
 class User;
-class Notification;
 class Service;
 class ComboPackage;
-class InventoryItem;
 class ServiceBooking;
 class JobCard;
+class InventoryItem;
 class Invoice;
 class Payment;
 
 class DataStore
 {
 private:
-    DataStore();
+    util::Map<std::string, User*> m_users;
+    util::Map<std::string, Service*> m_services;
+    util::Map<std::string, ComboPackage*> m_comboPackages;
+    util::Map<std::string, ServiceBooking*> m_serviceBookings;
+    util::Map<std::string, JobCard*> m_jobCards;
+    util::Map<std::string, InventoryItem*> m_inventoryItems;
+    util::Map<std::string, Invoice*> m_invoices;
+    util::Map<std::string, Payment*> m_payments;
+    DataStore() {}
+public:
+    static DataStore& getInstance();
     DataStore(const DataStore&) = delete;
     DataStore& operator=(const DataStore&) = delete;
     DataStore(DataStore&&) = delete;
     DataStore& operator=(DataStore&&) = delete;
-    HANDLE m_globalMutex;
-    MappingInfo m_users;
-    MappingInfo m_notifications;
-    MappingInfo m_services;
-    MappingInfo m_comboPackages;
-    MappingInfo m_inventoryItems;
-    MappingInfo m_serviceBookings;
-    MappingInfo m_jobCards;
-    MappingInfo m_invoices;
-    MappingInfo m_payments;
-public:
-    static DataStore& getInstance();
-    bool initialize();
-    void shutdown();
-    util::Map<std::string, TrackedRecord<User>> getUsers();
-    util::Map<std::string, TrackedRecord<Notification>> getNotifications();
-    util::Map<std::string, TrackedRecord<Service>> getServices();
-    util::Map<std::string, TrackedRecord<ComboPackage>> getComboPackages();
-    util::Map<std::string, TrackedRecord<InventoryItem>> getInventoryItems();
-    util::Map<std::string, TrackedRecord<ServiceBooking>> getServiceBookings();
-    util::Map<std::string, TrackedRecord<JobCard>> getJobCards();
-    util::Map<std::string, TrackedRecord<Invoice>> getInvoices();
-    util::Map<std::string, TrackedRecord<Payment>> getPayments();
-    void saveUsers(util::Map<std::string, TrackedRecord<User>>& users);
-    void saveNotifications(util::Map<std::string, TrackedRecord<Notification>>& notifications);
-    void saveServices(util::Map<std::string, TrackedRecord<Service>>& services);
-    void saveComboPackages(util::Map<std::string, TrackedRecord<ComboPackage>>& comboPackages);
-    void saveInventoryItems(util::Map<std::string, TrackedRecord<InventoryItem>>& inventoryItems);
-    void saveServiceBookings(util::Map<std::string, TrackedRecord<ServiceBooking>>& bookings);
-    void saveJobCards(util::Map<std::string, TrackedRecord<JobCard>>& jobCards);
-    void saveInvoices(util::Map<std::string, TrackedRecord<Invoice>>& invoices);
-    void savePayments(util::Map<std::string, TrackedRecord<Payment>>& payments);
-    bool lockDataStore();
-    bool unlockDataStore();
-private:
-    template<typename TObject, typename TSerialized>
-    util::Map<std::string, TrackedRecord<TObject>> loadRecords(MappingInfo& mapping);
-    template<typename TObject, typename TSerialized>
-    void saveRecords(MappingInfo& mapping, util::Map<std::string, TrackedRecord<TObject>>& records);
-};
+    util::Map<std::string, User*>& getUsers();
+    util::Map<std::string, Service*>& getServices();
+    util::Map<std::string, ComboPackage*>& getComboPackages();
+    util::Map<std::string, ServiceBooking*>& getServiceBookings();
+    util::Map<std::string, JobCard*>& getJobCards();
+    util::Map<std::string, InventoryItem*>& getInventoryItems();
+    util::Map<std::string, Invoice*>& getInvoices();
+    util::Map<std::string, Payment*>& getPayments();
+};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/FileHeader.h

@@ -1,8 +0,0 @@
-#pragma once
-#include <cstddef>
-
-struct FileHeader
-{
-    size_t recordCount;
-    size_t capacity;
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/MappingInfo.h

@@ -1,19 +0,0 @@
-#pragma once
-#include <windows.h>
-#include <string>
-
-struct MappingInfo
-{
-    HANDLE fileHandle;
-    HANDLE mappingHandle;
-    void* mappedView;
-    std::string fileName;
-    size_t recordSize;
-    size_t mappedCapacity;
-    MappingInfo()
-        : fileHandle(NULL),
-        mappingHandle(NULL),
-        mappedView(nullptr),
-        recordSize(0),
-        mappedCapacity(0) {}
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/RecordState.h

@@ -1,9 +0,0 @@
-#pragma once
-
-enum class RecordState : int
-{
-    CLEAN,
-    NEW_RECORD,
-    MODIFIED,
-    DELETED
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/SerializedRecords.h

@@ -1,91 +0,0 @@
-#pragma once
-#include "Utility.h"
-#include "Enums.h"
-#include "Timestamp.h"
-
-struct SerializedUser
-{
-    char id[64];
-    char username[64];
-    char password[64];
-    char name[128];
-    char phone[32];
-    char email[128];
-    util::UserType userType;
-    util::State status;
-};
-
-struct SerializedNotification
-{
-    char id[64];
-    char recipientUserId[64];
-    char title[128];
-    char message[1024];
-    util::Timestamp createdAt;
-};
-
-struct SerializedService
-{
-    char id[64];
-    char name[128];
-    char inventoryItemIDs[1024];
-    double laborCost;
-    util::State status;
-};
-
-struct SerializedComboPackage
-{
-    char id[64];
-    char packageName[128];
-    double discountPercentage;
-    char serviceIDs[1024];
-    util::State status;
-};
-
-struct SerializedInventoryItem
-{
-    char id[64];
-    char partName[128];
-    int quantity;
-    double price;
-    util::State status;
-};
-
-struct SerializedServiceBooking
-{
-    char id[64];
-    util::ServiceJobStatus status;
-    char serviceIDs[1024];
-    char customerId[64];
-    char vehicleNumber[64];
-    char vehicleBrand[64];
-    char vehicleModel[64];
-    char assignedTechnicianId[64];
-    double discountPercentage;
-};
-
-struct SerializedJobCard
-{
-    char id[64];
-    char bookingId[64];
-    char serviceId[64];
-    char technicianId[64];
-    util::Timestamp assignedDate;
-    util::ServiceJobStatus status;
-    util::Timestamp completionDate;
-};
-
-struct SerializedInvoice
-{
-    char id[64];
-    char bookingId[64];
-    util::Timestamp invoiceDate;
-    char partIDs[1024];
-    double laborCost;
-    double partsCost;
-    double discountPercentage;
-    double totalAmount;
-    util::Timestamp paymentDate;
-    util::PaymentMode paymentMethod;
-    util::PaymentStatus status;
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/SharedMemory.h

@@ -1,19 +0,0 @@
-#pragma once
-#include <cstddef>
-#include "MappingInfo.h"
-#include "FileHeader.h"
-
-namespace SharedMemory
-{
-    bool createOrOpenMapping(MappingInfo& mapping);
-    void closeMapping(MappingInfo& mapping);
-    bool ensureLatestMapping(MappingInfo& mapping);
-    bool resizeMapping(MappingInfo& mapping, size_t newCapacity);
-    FileHeader* getHeader(MappingInfo& mapping);
-    void* getRecordAddress(MappingInfo& mapping, size_t index);
-    size_t getRecordCount(MappingInfo& mapping);
-    void setRecordCount(MappingInfo& mapping, size_t count);
-    size_t getCapacity(MappingInfo& mapping);
-    bool ensureCapacityForInsert(MappingInfo& mapping);
-    bool shrinkIfNeeded(MappingInfo& mapping);
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/datastores/sharedmemory/TrackedRecord.h

@@ -1,23 +0,0 @@
-#pragma once
-#include "RecordState.h"
-
-static const size_t INVALID_SLOT = static_cast<size_t>(-1);
-
-template<typename T>
-struct TrackedRecord
-{
-    T* data;
-    RecordState state;
-    size_t slotIndex;
-    TrackedRecord()
-        : data(nullptr),
-        state(RecordState::CLEAN),
-        slotIndex(INVALID_SLOT) {}
-    TrackedRecord(
-        T* object,
-        RecordState recordState,
-        size_t slot)
-        : data(object),
-        state(recordState),
-        slotIndex(slot) {}
-};

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ComboPackage.cpp

@@ -9,7 +9,6 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
-#include "SerializedRecords.h"
 #include "ComboPackage.h"
 #include "Service.h"
 #include "Factory.h"
@@ -271,38 +270,72 @@ static util::Vector<std::string> getServiceIDsAsVector(const std::string& servic
 
 /*
 Function: serialize
-Description: Serializes the ComboPackage object into a SerializedComboPackage record.
+Description: Serializes the combo package into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedComboPackage: Serialized representation of the combo package
+    - std::string: Serialized combo package record
 */
-SerializedComboPackage ComboPackage::serialize() const
+std::string ComboPackage::serialize() const
 {
-    SerializedComboPackage serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.packageName, sizeof(serialized.packageName), m_packageName.c_str());
-    strcpy_s(serialized.serviceIDs, sizeof(serialized.serviceIDs), getServiceIDsAsString(m_serviceIDs).c_str());
-    serialized.discountPercentage = m_discountPercentage;
-    serialized.status = m_status;
-    return serialized;
+    std::ostringstream serializedComboPackage;
+    serializedComboPackage << m_id << ','
+        << m_packageName << ','
+        << m_discountPercentage << ','
+        << getServiceIDsAsString(m_serviceIDs) << ','
+        << util::getStateString(m_status);
+    return serializedComboPackage.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedComboPackage record into a ComboPackage object.
+Description: Deserializes a CSV-formatted string into a ComboPackage object.
 Parameters:
-    - serializedComboPackage: const SerializedComboPackage&, serialized combo package record
+    - record: const std::string&, serialized combo package record
 Returns:
     - ComboPackage*: Pointer to the deserialized ComboPackage object
+Throws:
+    - std::runtime_error if data is invalid
 */
-ComboPackage* ComboPackage::deserialize(const SerializedComboPackage& serializedComboPackage)
+ComboPackage* ComboPackage::deserialize(const std::string& record)
 {
-    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serializedComboPackage.serviceIDs);
+    std::string id, packageName;
+    std::string discountPercentageString, serviceIDsString, statusString;
+    double discountPercentage;
+    std::istringstream serializedComboPackage(record);
+    getline(serializedComboPackage, id, ',');
+    getline(serializedComboPackage, packageName, ',');
+    getline(serializedComboPackage, discountPercentageString, ',');
+    getline(serializedComboPackage, serviceIDsString, ',');
+    getline(serializedComboPackage, statusString, ',');
+    try
+    {
+        discountPercentage = std::stod(discountPercentageString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid combo package data");
+    }
+    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serviceIDsString);
+    util::State status = util::getState(statusString);
     return Factory::getObject<ComboPackage>(
-        serializedComboPackage.id,
-        serializedComboPackage.packageName,
-        serializedComboPackage.discountPercentage,
+        id,
+        packageName,
+        discountPercentage,
         serviceIDs,
-        serializedComboPackage.status);
-}
+        status
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for combo package serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,PackageName,DiscountPercentage,ServiceIDs,Status")
+*/
+std::string ComboPackage::getHeaders()
+{
+    return "ID,PackageName,DiscountPercentage,ServiceIDs,Status";
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ComboPackage.h

@@ -12,7 +12,6 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class Service;
-class SerializedComboPackage;
 
 class ComboPackage
 {
@@ -39,6 +38,7 @@ public:
     void setDiscountPercentage(double discountPercentage);
     void setServices(const util::Map<std::string, Service*>& services);
     void setState(util::State status);
-    SerializedComboPackage serialize() const;
-    static ComboPackage* deserialize(const SerializedComboPackage&);
+    std::string serialize() const;
+    static ComboPackage* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/InventoryItem.cpp

@@ -8,7 +8,6 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
-#include "SerializedRecords.h"
 #include "Factory.h"
 #include "StringHelper.h"
 #include "InventoryItem.h"
@@ -207,37 +206,73 @@ void InventoryItem::setState(util::State status)
 
 /*
 Function: serialize
-Description: Serializes the InventoryItem object into a SerializedInventoryItem record.
+Description: Serializes the inventory item into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedInventoryItem: Serialized representation of the inventory item
+    - std::string: Serialized inventory item record
 */
-SerializedInventoryItem InventoryItem::serialize() const
+std::string InventoryItem::serialize() const
 {
-    SerializedInventoryItem serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.partName, sizeof(serialized.partName), m_partName.c_str());
-    serialized.quantity = m_quantity;
-    serialized.price = m_price;
-    serialized.status = m_status;
-    return serialized;
+    std::ostringstream serializedInventoryItem;
+    serializedInventoryItem << m_id << ','
+        << m_partName << ','
+        << m_quantity << ','
+        << m_price << ','
+        << util::getStateString(m_status);
+    return serializedInventoryItem.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedInventoryItem record into an InventoryItem object.
+Description: Deserializes a CSV-formatted string into an InventoryItem object.
 Parameters:
-    - serializedInventoryItem: const SerializedInventoryItem&, serialized inventory item record
+    - record: const std::string&, serialized inventory item record
 Returns:
     - InventoryItem*: Pointer to the deserialized InventoryItem object
+Throws:
+    - std::runtime_error if data is invalid
 */
-InventoryItem* InventoryItem::deserialize(const SerializedInventoryItem& serializedInventoryItem)
+InventoryItem* InventoryItem::deserialize(const std::string& record)
 {
+    std::string id, partName;
+    std::string quantityString, priceString, statusString;
+    int quantity;
+    double price;
+    std::istringstream serializedInventoryItem(record);
+    getline(serializedInventoryItem, id, ',');
+    getline(serializedInventoryItem, partName, ',');
+    getline(serializedInventoryItem, quantityString, ',');
+    getline(serializedInventoryItem, priceString, ',');
+    getline(serializedInventoryItem, statusString, ',');
+    try
+    {
+        quantity = std::stoi(quantityString);
+        price = std::stod(priceString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid inventory item data");
+    }
+    util::State status = util::getState(statusString);
     return Factory::getObject<InventoryItem>(
-        serializedInventoryItem.id,
-        serializedInventoryItem.partName,
-        serializedInventoryItem.quantity,
-        serializedInventoryItem.price,
-        serializedInventoryItem.status);
+        id,
+        partName,
+        quantity,
+        price,
+        status
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for inventory item serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,PartName,Quantity,Price,Status")
+*/
+std::string InventoryItem::getHeaders()
+{
+    return "ID,PartName,Quantity,Price,Status";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/InventoryItem.h

@@ -6,12 +6,11 @@ Author: Trenser
 Date: 19-May-2026
 */
 
+
 #pragma once
 #include <string>
 #include "Enums.h"
 
-struct SerializedInventoryItem;
-
 class InventoryItem
 {
 private:
@@ -35,6 +34,7 @@ public:
     void setQuantity(int quantity);
     void setPrice(double price);
     void setState(util::State status);
-    SerializedInventoryItem serialize() const;
-    static InventoryItem* deserialize(const SerializedInventoryItem&);
+    std::string serialize() const;
+    static InventoryItem* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.cpp

@@ -9,7 +9,6 @@ Date: 19-May-2026
 
 #include <sstream>
 #include <stdexcept>
-#include "SerializedRecords.h"
 #include "Invoice.h"
 #include "Factory.h"
 #include "InventoryItem.h"
@@ -474,50 +473,100 @@ static util::Vector<std::string> getPartIDsAsVector(const std::string& partIDsSt
 
 /*
 Function: serialize
-Description: Serializes the Invoice object into a SerializedInvoice record.
+Description: Serializes the invoice into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedInvoice: Serialized representation of the invoice
+    - std::string: Serialized invoice record
 */
-SerializedInvoice Invoice::serialize() const
+std::string Invoice::serialize() const
 {
-    SerializedInvoice serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.bookingId, sizeof(serialized.bookingId), m_bookingId.c_str());
-    strcpy_s(serialized.partIDs, sizeof(serialized.partIDs), getPartIDsAsString(m_partIDs).c_str());
-    serialized.invoiceDate = m_invoiceDate;
-    serialized.laborCost = m_laborCost;
-    serialized.partsCost = m_partsCost;
-    serialized.discountPercentage = m_discountPercentage;
-    serialized.totalAmount = m_totalAmount;
-    serialized.paymentDate = m_paymentDate;
-    serialized.paymentMethod = m_paymentMethod;
-    serialized.status = m_status;
-    return serialized;
+    std::ostringstream serializedInvoice;
+    serializedInvoice << m_id << ','
+        << m_bookingId << ','
+        << m_invoiceDate.toString() << ','
+        << m_laborCost << ','
+        << getPartIDsAsString(m_partIDs) << ','
+        << m_partsCost << ','
+        << m_discountPercentage << ','
+        << m_totalAmount << ','
+        << m_paymentDate.toString() << ','
+        << util::getPaymentModeString(m_paymentMethod) << ','
+        << util::getPaymentStatusString(m_status);
+    return serializedInvoice.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedInvoice record into an Invoice object.
+Description: Deserializes a CSV-formatted string into an Invoice object.
 Parameters:
-    - serializedInvoice: const SerializedInvoice&, serialized invoice record
+    - record: const std::string&, serialized invoice record
 Returns:
     - Invoice*: Pointer to the deserialized Invoice object
+Throws:
+    - std::runtime_error if data is invalid
 */
-Invoice* Invoice::deserialize(const SerializedInvoice& serializedInvoice)
+Invoice* Invoice::deserialize(const std::string& record)
 {
-    util::Vector<std::string> partIDs = getPartIDsAsVector(serializedInvoice.partIDs);
+    std::string id, bookingId;
+    std::string invoiceDateString, laborCostString, partIDsString;
+    std::string partsCostString, discountPercentageString, totalAmountString;
+    std::string paymentDateString, paymentMethodString, statusString;
+    double laborCost, partsCost, discountPercentage, totalAmount;
+    std::istringstream serializedInvoice(record);
+    getline(serializedInvoice, id, ',');
+    getline(serializedInvoice, bookingId, ',');
+    getline(serializedInvoice, invoiceDateString, ',');
+    getline(serializedInvoice, laborCostString, ',');
+    getline(serializedInvoice, partIDsString, ',');
+    getline(serializedInvoice, partsCostString, ',');
+    getline(serializedInvoice, discountPercentageString, ',');
+    getline(serializedInvoice, totalAmountString, ',');
+    getline(serializedInvoice, paymentDateString, ',');
+    getline(serializedInvoice, paymentMethodString, ',');
+    getline(serializedInvoice, statusString, ',');
+    util::Timestamp invoiceDate;
+    util::Timestamp paymentDate;
+    try
+    {
+        invoiceDate = util::Timestamp::fromString(invoiceDateString);
+        paymentDate = util::Timestamp::fromString(paymentDateString);
+        laborCost = std::stod(laborCostString);
+        partsCost = std::stod(partsCostString);
+        discountPercentage = std::stod(discountPercentageString);
+        totalAmount = std::stod(totalAmountString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid invoice data");
+    }
+    util::Vector<std::string> partIDs = getPartIDsAsVector(partIDsString);
+    util::PaymentMode paymentMethod = util::getPaymentMode(paymentMethodString);
+    util::PaymentStatus status = util::getPaymentStatus(statusString);
     return Factory::getObject<Invoice>(
-        serializedInvoice.id,
-        serializedInvoice.bookingId,
-        serializedInvoice.invoiceDate,
+        id,
+        bookingId,
+        invoiceDate,
         partIDs,
-        serializedInvoice.laborCost,
-        serializedInvoice.partsCost,
-        serializedInvoice.discountPercentage,
-        serializedInvoice.totalAmount,
-        serializedInvoice.paymentDate,
-        serializedInvoice.paymentMethod,
-        serializedInvoice.status);
+        laborCost,
+        partsCost,
+        discountPercentage,
+        totalAmount,
+        paymentDate,
+        paymentMethod,
+        status
+    );
 }
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for invoice serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,BookingID,InvoiceDate,LaborCost,PartIDs,PartsCost,DiscountPercentage,TotalAmount,PaymentDate,PaymentMethod,Status")
+*/
+std::string Invoice::getHeaders()
+{
+    return "ID,BookingID,InvoiceDate,LaborCost,PartIDs,PartsCost,DiscountPercentage,TotalAmount,PaymentDate,PaymentMethod,Status";
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.h

@@ -16,7 +16,6 @@ Date: 19-May-2026
 
 class ServiceBooking;
 class InventoryItem;
-struct SerializedInvoice;
 
 class Invoice
 {
@@ -88,6 +87,7 @@ public:
     void setPaymentDate(const util::Timestamp& paymentDate);
     void setPaymentMethod(util::PaymentMode paymentMethod);
     void setStatus(util::PaymentStatus status);
-    SerializedInvoice serialize() const;
-    static Invoice* deserialize(const SerializedInvoice&);
+    std::string serialize() const;
+    static Invoice* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.cpp

@@ -9,7 +9,6 @@ Date:19-May-2026
 
 #include <sstream>
 #include <stdexcept>
-#include "SerializedRecords.h"
 #include "JobCard.h"
 #include "Factory.h"
 #include "StringHelper.h"
@@ -352,41 +351,79 @@ void JobCard::setCompletionDate(const util::Timestamp& completionDate)
 
 /*
 Function: serialize
-Description: Serializes the JobCard object into a SerializedJobCard record.
+Description: Serializes the job card into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedJobCard: Serialized representation of the job card
+    - std::string: Serialized job card record
 */
-SerializedJobCard JobCard::serialize() const
+std::string JobCard::serialize() const
 {
-    SerializedJobCard serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.bookingId, sizeof(serialized.bookingId), m_bookingId.c_str());
-    strcpy_s(serialized.serviceId, sizeof(serialized.serviceId), m_serviceId.c_str());
-    strcpy_s(serialized.technicianId, sizeof(serialized.technicianId), m_technicianId.c_str());
-    serialized.assignedDate = m_assignedDate;
-    serialized.status = m_status;
-    serialized.completionDate = m_completionDate;
-    return serialized;
+    std::ostringstream serializedJobCard;
+    serializedJobCard << m_id << ','
+        << m_bookingId << ','
+        << m_serviceId << ','
+        << m_technicianId << ','
+        << m_assignedDate.toString() << ','
+        << util::getServiceJobStatusString(m_status) << ','
+        << m_completionDate.toString();
+    return serializedJobCard.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedJobCard record into a JobCard object.
+Description: Deserializes a CSV-formatted string into a JobCard object.
 Parameters:
-    - serializedJobCard: const SerializedJobCard&, serialized job card record
+    - record: const std::string&, serialized job card record
 Returns:
     - JobCard*: Pointer to the deserialized JobCard object
+Throws:
+    - std::runtime_error if timestamp parsing fails
 */
-JobCard* JobCard::deserialize(const SerializedJobCard& serializedJobCard)
+JobCard* JobCard::deserialize(const std::string& record)
 {
+    std::string id, bookingId, serviceId, technicianId;
+    std::string assignedDateString, statusString, completionDateString;
+    std::istringstream serializedJobCard(record);
+    getline(serializedJobCard, id, ',');
+    getline(serializedJobCard, bookingId, ',');
+    getline(serializedJobCard, serviceId, ',');
+    getline(serializedJobCard, technicianId, ',');
+    getline(serializedJobCard, assignedDateString, ',');
+    getline(serializedJobCard, statusString, ',');
+    getline(serializedJobCard, completionDateString, ',');
+    util::Timestamp assignedDate;
+    util::Timestamp completionDate;
+    try
+    {
+        assignedDate = util::Timestamp::fromString(assignedDateString);
+        completionDate = util::Timestamp::fromString(completionDateString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid timestamp");
+    }
+    util::ServiceJobStatus status = util::getServiceJobStatus(statusString);
     return Factory::getObject<JobCard>(
-        serializedJobCard.id,
-        serializedJobCard.bookingId,
-        serializedJobCard.serviceId,
-        serializedJobCard.technicianId,
-        serializedJobCard.assignedDate,
-        serializedJobCard.status,
-        serializedJobCard.completionDate);
+        id,
+        bookingId,
+        serviceId,
+        technicianId,
+        assignedDate,
+        status,
+        completionDate
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for job card serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,BookingID,ServiceID,TechnicianID,AssignedDate,Status,CompletionDate")
+*/
+std::string JobCard::getHeaders()
+{
+    return "ID,BookingID,ServiceID,TechnicianID,AssignedDate,Status,CompletionDate";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.h

@@ -15,7 +15,6 @@ Date:19-May-2026
 class ServiceBooking;
 class Service;
 class User;
-struct SerializedJobCard;
 
 class JobCard
 {
@@ -71,6 +70,7 @@ public:
     void setAssignedDate(const util::Timestamp& assignedDate);
     void setStatus(util::ServiceJobStatus status);
     void setCompletionDate(const util::Timestamp& completionDate);
-    SerializedJobCard serialize() const;
-    static JobCard* deserialize(const SerializedJobCard&);
+    std::string serialize() const;
+    static JobCard* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Notification.cpp

@@ -7,7 +7,6 @@ Date: 19-May-2026
 */
 
 #include <sstream>
-#include "SerializedRecords.h"
 #include "Notification.h"
 #include "StringHelper.h"
 #include "Factory.h"
@@ -220,37 +219,69 @@ void Notification::setCreatedAt(const util::Timestamp& createdAt)
 
 /*
 Function: serialize
-Description: Serializes the Notification object into a SerializedNotification record.
+Description: Serializes the notification into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedNotification: Serialized representation of the notification
+    - std::string: Serialized notification record
 */
-SerializedNotification Notification::serialize() const
+std::string Notification::serialize() const
 {
-    SerializedNotification serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.recipientUserId, sizeof(serialized.recipientUserId), m_recipientUserId.c_str());
-    strcpy_s(serialized.title, sizeof(serialized.title), m_title.c_str());
-    strcpy_s(serialized.message, sizeof(serialized.message), m_message.c_str());
-    serialized.createdAt = m_createdAt;
-    return serialized;
+    std::ostringstream serializedNotification;
+    serializedNotification << m_id << ','
+        << m_recipientUserId << ','
+        << m_title << ','
+        << m_message << ','
+        << m_createdAt.toString();
+    return serializedNotification.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedNotification record into a Notification object.
+Description: Deserializes a CSV-formatted string into a Notification object.
 Parameters:
-    - serializedNotification: const SerializedNotification&, serialized notification record
+    - record: const std::string&, serialized notification record
 Returns:
     - Notification*: Pointer to the deserialized Notification object
+Throws:
+    - std::runtime_error if timestamp parsing fails
 */
-Notification* Notification::deserialize(const SerializedNotification& serializedNotification)
+Notification* Notification::deserialize(const std::string& record)
 {
+    std::string id, recipientUserId, title, message, createdAtTimestampString;
+    std::istringstream serializedNotification(record);
+    getline(serializedNotification, id, ',');
+    getline(serializedNotification, recipientUserId, ',');
+    getline(serializedNotification, title, ',');
+    getline(serializedNotification, message, ',');
+    getline(serializedNotification, createdAtTimestampString, ',');
+    util::Timestamp createdAtTimestamp;
+    try
+    {
+        createdAtTimestamp = util::Timestamp::fromString(createdAtTimestampString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid createdAt timestamp");
+    }
     return Factory::getObject<Notification>(
-        serializedNotification.id,
-        serializedNotification.recipientUserId,
-        serializedNotification.title,
-        serializedNotification.message,
-        serializedNotification.createdAt);
+        id,
+        recipientUserId,
+        title,
+        message,
+        createdAtTimestamp
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for notification serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,RecipientID,Title,Message,Timestamp")
+*/
+std::string Notification::getHeaders()
+{
+    return "ID,RecipientID,Title,Message,Timestamp";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Notification.h

@@ -11,7 +11,6 @@ Date: 19-May-2026
 #include "Timestamp.h"
 
 class User;
-struct SerializedNotification;
 
 class Notification
 {
@@ -39,6 +38,7 @@ public:
     void setTitle(const std::string& title);
     void setMessage(const std::string& message);
     void setCreatedAt(const util::Timestamp& createdAt);
-    SerializedNotification serialize() const;
-    static Notification* deserialize(const SerializedNotification&);
+    std::string serialize() const;
+    static Notification* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Service.cpp

@@ -8,7 +8,6 @@ Date: 19-May-2026
 */
 
 #include <sstream>
-#include "SerializedRecords.h"
 #include "Service.h"
 #include "InventoryItem.h"
 #include "StringHelper.h"
@@ -267,38 +266,72 @@ static util::Vector<std::string> getInventoryItemIDsAsVector(const std::string&
 
 /*
 Function: serialize
-Description: Serializes the Service object into a SerializedService record.
+Description: Serializes the service into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedService: Serialized representation of the service
+    - std::string: Serialized service record
 */
-SerializedService Service::serialize() const
+std::string Service::serialize() const
 {
-    SerializedService serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.name, sizeof(serialized.name), m_name.c_str());
-    strcpy_s(serialized.inventoryItemIDs, sizeof(serialized.inventoryItemIDs), getInventoryItemIDsAsString(m_requiredInventoryItemIDs).c_str());
-    serialized.laborCost = m_laborCost;
-    serialized.status = m_status;
-    return serialized;
+    std::ostringstream serializedService;
+    serializedService << m_id << ','
+        << m_name << ','
+        << getInventoryItemIDsAsString(m_requiredInventoryItemIDs) << ','
+        << m_laborCost << ','
+        << util::getStateString(m_status);
+    return serializedService.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedService record into a Service object.
+Description: Deserializes a CSV-formatted string into a Service object.
 Parameters:
-    - serializedService: const SerializedService&, serialized service record
+    - record: const std::string&, serialized service record
 Returns:
     - Service*: Pointer to the deserialized Service object
+Throws:
+    - std::runtime_error if labor cost parsing fails
 */
-Service* Service::deserialize(const SerializedService& serializedService)
+Service* Service::deserialize(const std::string& record)
 {
-    util::Vector<std::string> inventoryItemIDs = getInventoryItemIDsAsVector(serializedService.inventoryItemIDs);
+    std::string id, name;
+    std::string inventoryItemIDsString, laborCostString, statusString;
+    double laborCost;
+    std::istringstream serializedService(record);
+    getline(serializedService, id, ',');
+    getline(serializedService, name, ',');
+    getline(serializedService, inventoryItemIDsString, ',');
+    getline(serializedService, laborCostString, ',');
+    getline(serializedService, statusString, ',');
+    util::Vector<std::string> inventoryItemIDs = getInventoryItemIDsAsVector(inventoryItemIDsString);
+    try
+    {
+        laborCost = std::stod(laborCostString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid labor cost");
+    }
+    util::State status = util::getState(statusString);
     return Factory::getObject<Service>(
-        serializedService.id,
-        serializedService.name,
+        id,
+        name,
         inventoryItemIDs,
-        serializedService.laborCost,
-        serializedService.status);
+        laborCost,
+        status
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for service serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,Name,InventoryIDs,LaborCost,Status")
+*/
+std::string Service::getHeaders()
+{
+    return "ID,Name,InventoryIDs,LaborCost,Status";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Service.h

@@ -14,7 +14,6 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class InventoryItem;
-struct SerializedService;
 
 class Service
 {
@@ -41,6 +40,7 @@ public:
     void setRequiredInventoryItems(const util::Map<std::string, InventoryItem*>& requiredInventoryItems);
     void setLaborCost(double laborCost);
     void setState(util::State status);
-    SerializedService serialize() const;
-    static Service* deserialize(const SerializedService&);
+    std::string serialize() const;
+    static Service* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.cpp

@@ -8,7 +8,6 @@ Date:19-May-2026
 */
 #include <stdexcept>
 #include <sstream>
-#include "SerializedRecords.h"
 #include "ServiceBooking.h"
 #include "Service.h"
 #include "Enums.h"
@@ -438,46 +437,84 @@ static util::Vector<std::string> getServiceIDsAsVector(const std::string& servic
 
 /*
 Function: serialize
-Description: Serializes the ServiceBooking object into a SerializedServiceBooking record.
+Description: Serializes the service booking into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedServiceBooking: Serialized representation of the service booking
+    - std::string: Serialized booking record
 */
-SerializedServiceBooking ServiceBooking::serialize() const
+std::string ServiceBooking::serialize() const
 {
-    SerializedServiceBooking serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.serviceIDs, sizeof(serialized.serviceIDs), getServiceIDsAsString(m_serviceIDs).c_str());
-    strcpy_s(serialized.customerId, sizeof(serialized.customerId), m_customerId.c_str());
-    strcpy_s(serialized.vehicleNumber, sizeof(serialized.vehicleNumber), m_vehicleNumber.c_str());
-    strcpy_s(serialized.vehicleBrand, sizeof(serialized.vehicleBrand), m_vehicleBrand.c_str());
-    strcpy_s(serialized.vehicleModel, sizeof(serialized.vehicleModel), m_vehicleModel.c_str());
-    strcpy_s(serialized.assignedTechnicianId, sizeof(serialized.assignedTechnicianId), m_assignedTechnicianId.c_str());
-    serialized.status = m_status;
-    serialized.discountPercentage = m_discountPercentage;
-    return serialized;
+    std::ostringstream serializedBooking;
+    serializedBooking << m_id << ','
+        << util::getServiceJobStatusString(m_status) << ','
+        << getServiceIDsAsString(m_serviceIDs) << ','
+        << m_customerId << ','
+        << m_vehicleNumber << ','
+        << m_vehicleBrand << ','
+        << m_vehicleModel << ','
+        << m_assignedTechnicianId << ','
+        << m_discountPercentage << ',';
+    return serializedBooking.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedServiceBooking record into a ServiceBooking object.
+Description: Deserializes a CSV-formatted string into a ServiceBooking object.
 Parameters:
-    - serializedServiceBooking: const SerializedServiceBooking&, serialized service booking record
+    - record: const std::string&, serialized booking record
 Returns:
     - ServiceBooking*: Pointer to the deserialized ServiceBooking object
+Throws:
+    - std::runtime_error if discount percentage parsing fails
 */
-ServiceBooking* ServiceBooking::deserialize(const SerializedServiceBooking& serializedServiceBooking)
+ServiceBooking* ServiceBooking::deserialize(const std::string& record)
 {
-    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serializedServiceBooking.serviceIDs);
+    std::string id, customerId, vehicleNumber, vehicleBrand, vehicleModel, assignedTechnicianId;
+    std::string serviceJobStatusString, serviceIDsString, discountPercentageString;
+    double discountPercentage;
+    std::istringstream serializedBooking(record);
+    getline(serializedBooking, id, ',');
+    getline(serializedBooking, serviceJobStatusString, ',');
+    getline(serializedBooking, serviceIDsString, ',');
+    getline(serializedBooking, customerId, ',');
+    getline(serializedBooking, vehicleNumber, ',');
+    getline(serializedBooking, vehicleBrand, ',');
+    getline(serializedBooking, vehicleModel, ',');
+    getline(serializedBooking, assignedTechnicianId, ',');
+    getline(serializedBooking, discountPercentageString, ',');
+    util::Vector<std::string> serviceIDs = getServiceIDsAsVector(serviceIDsString);
+    try
+    {
+        discountPercentage = std::stod(discountPercentageString);
+    }
+    catch (...)
+    {
+        throw std::runtime_error("Invalid discount percentage");
+    }
+    util::ServiceJobStatus status = util::getServiceJobStatus(serviceJobStatusString);
     return Factory::getObject<ServiceBooking>(
-        serializedServiceBooking.id,
-        serializedServiceBooking.status,
+        id,
+        status,
         serviceIDs,
-        serializedServiceBooking.customerId,
-        serializedServiceBooking.vehicleNumber,
-        serializedServiceBooking.vehicleBrand,
-        serializedServiceBooking.vehicleModel,
-        serializedServiceBooking.assignedTechnicianId,
-        serializedServiceBooking.discountPercentage);
+        customerId,
+        vehicleNumber,
+        vehicleBrand,
+        vehicleModel,
+        assignedTechnicianId,
+        discountPercentage
+    );
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for service booking serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,Status,ServiceIDs,CustomerID,VehicleNumber,VehicleBrand,VehicleModel,AssignedTechnicianID,DiscountPercentage")
+*/
+std::string ServiceBooking::getHeaders()
+{
+    return "ID,Status,ServiceIDs,CustomerID,VehicleNumber,VehicleBrand,VehicleModel,AssignedTechnicianID,DiscountPercentage";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.h

@@ -14,7 +14,6 @@ Date:19-May-2026
 
 class Service;
 class User;
-struct SerializedServiceBooking;
 
 class ServiceBooking
 {
@@ -79,6 +78,7 @@ public:
     void setAssignedTechnicianId(const std::string& assignedTechnicianId);
     void setAssignedTechnician(User* assignedTechnician);
     void setDiscountPercentage(double discountPercentage);
-    SerializedServiceBooking serialize() const;
-    static ServiceBooking* deserialize(const SerializedServiceBooking&);
+    std::string serialize() const;
+    static ServiceBooking* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/User.cpp

@@ -8,7 +8,6 @@ Date: 19-May-2026
 */
 
 #include <sstream>
-#include "SerializedRecords.h"
 #include "User.h"
 #include "Notification.h"
 #include "Enums.h"
@@ -325,43 +324,68 @@ void User::setState(util::State status)
 
 /*
 Function: serialize
-Description: Serializes the User object into a SerializedUser record.
+Description: Serializes the user into a CSV-formatted string.
 Parameters:
     - None
 Returns:
-    - SerializedUser: Serialized representation of the user
+    - std::string: Serialized user record
 */
-SerializedUser User::serialize() const
+std::string User::serialize() const
 {
-    SerializedUser serialized = {};
-    strcpy_s(serialized.id, sizeof(serialized.id), m_id.c_str());
-    strcpy_s(serialized.username, sizeof(serialized.username), m_userName.c_str());
-    strcpy_s(serialized.password, sizeof(serialized.password), m_password.c_str());
-    strcpy_s(serialized.name, sizeof(serialized.name), m_name.c_str());
-    strcpy_s(serialized.phone, sizeof(serialized.phone), m_phone.c_str());
-    strcpy_s(serialized.email, sizeof(serialized.email), m_email.c_str());
-    serialized.userType = m_type;
-    serialized.status = m_status;
-    return serialized;
+    std::ostringstream serializedUser;
+    serializedUser << m_id << ','
+        << m_userName << ','
+        << m_password << ','
+        << m_name << ','
+        << m_phone << ','
+        << m_email << ','
+        << util::getUserTypeString(m_type) << ','
+        << util::getStateString(m_status);
+    return serializedUser.str();
 }
 
 /*
 Function: deserialize
-Description: Deserializes a SerializedUser record into a User object.
+Description: Deserializes a CSV-formatted string into a User object.
 Parameters:
-    - serializedUser: const SerializedUser&, serialized user record
+    - record: const std::string&, serialized user record
 Returns:
     - User*: Pointer to the deserialized User object
 */
-User* User::deserialize(const SerializedUser& serializedUser)
+User* User::deserialize(const std::string& record)
 {
-    return Factory::getObject<User>(
-        serializedUser.id,
-        serializedUser.username,
-        serializedUser.password,
-        serializedUser.name,
-        serializedUser.phone,
-        serializedUser.email,
-        serializedUser.userType,
-        serializedUser.status);
+    std::string id, name, username, phone, password, email;
+    std::string userTypeString, stateString;
+    std::istringstream serializedUser(record);
+    getline(serializedUser, id, ',');
+    getline(serializedUser, username, ',');
+    getline(serializedUser, password, ',');
+    getline(serializedUser, name, ',');
+    getline(serializedUser, phone, ',');
+    getline(serializedUser, email, ',');
+    getline(serializedUser, userTypeString, ',');
+    getline(serializedUser, stateString);
+    util::UserType userType = util::getUserType(userTypeString);
+    util::State status = util::getState(stateString);
+    return Factory::getObject<User>(id,
+        username,
+        password,
+        name,
+        phone,
+        email,
+        userType,
+        status);
+}
+
+/*
+Function: getHeaders
+Description: Retrieves the CSV headers for user serialization.
+Parameters:
+    - None
+Returns:
+    - std::string: Header string ("ID,Username,Password,Name,Phone,Email,UserType,UserStatus")
+*/
+std::string User::getHeaders()
+{
+    return "ID,Username,Password,Name,Phone,Email,UserType,UserStatus";
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/User.h

@@ -14,7 +14,6 @@ Date: 19-May-2026
 #include "Enums.h"
 
 class Notification;
-struct SerializedUser;
 
 class User : public Observer
 {
@@ -52,6 +51,7 @@ public:
     void addNotification(Notification* notification) override;
     void setRole(util::UserType role);
     void setState(util::State status);
-    SerializedUser serialize() const;
-    static User* deserialize(const SerializedUser& serializedUser);
+    std::string serialize() const;
+    static User* deserialize(const std::string&);
+    static std::string getHeaders();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Enums.h

@@ -12,28 +12,28 @@ Date: 19-May-2026
 
 namespace util
 {
-	enum class UserType : int
+	enum class UserType
 	{
 		ADMIN,
 		TECHNICIAN,
 		CUSTOMER
 	};
 
-	enum class PaymentMode : int
+	enum class PaymentMode
 	{
 		ONLINE,
 		OFFLINE,
         NOTSET
 	};
 
-	enum class PaymentStatus : int
+	enum class PaymentStatus
 	{
 		PENDING,
 		COMPLETED,
         PAID
 	};
 
-	enum class ServiceJobStatus : int
+	enum class ServiceJobStatus
 	{
         PENDING,
 		STARTED,
@@ -42,7 +42,7 @@ namespace util
         CANCELLED
 	};
 
-    enum class State : int
+    enum class State
     {
         ACTIVE,
         INACTIVE