Fix: create missing directories before file creation

Changes:
- Added ensureDirectoryExists() helper using _mkdir()
- Automatically create missing directories before file operations
- Added FileHelper include in FileManager
- Removed placeholder files/README.md

Fixes #1793

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/controllers/Controller.cpp

@@ -6,12 +6,16 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
-#include <stdexcept>
+#include "ComboPackage.h"
 #include "Controller.h"
 #include "Enums.h"
+#include "InventoryItem.h"
+#include "Invoice.h"
+#include "JobCard.h"
+#include "Service.h"
+#include "ServiceBooking.h"
 #include "User.h"
-#include "ComboPackage.h"
-#include "User.h"
+#include <stdexcept>
 
 /*
 Function: login
@@ -106,9 +110,23 @@ void Controller::updateUserDetails(const std::string& email, const std::string&
     m_userManagementService.updateUserDetails(authenticatedUser->getId(), email, phone);
 }
 
+/*
+Function: getServices
+Description: Retrieves all available services in read-only form.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const Service*> containing all services
+*/
 util::Map<std::string, const Service*> Controller::getServices()
 {
-    return util::Map<std::string, const Service*>();
+    util::Map<std::string, Service*> currentServices = m_serviceManagementService.getServices();
+    util::Map<std::string, const Service*> readOnlyServices;
+    for (int iterator = 0; iterator < currentServices.getSize(); iterator++)
+    {
+        readOnlyServices.insert(currentServices.getValueAt(iterator)->getId(), currentServices.getValueAt(iterator));
+    }
+    return readOnlyServices;
 }
 
 /*
@@ -227,14 +245,42 @@ void Controller::addInventoryItemStock(const std::string& selectedItemId, int qu
     m_inventoryManagementService.addInventoryItemStock(selectedItemId, quantity);
 }
 
+/*
+Function: getServiceBookings
+Description: Retrieves all service bookings in read-only form.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const ServiceBooking*> containing service bookings
+*/
 util::Map<std::string, const ServiceBooking*> Controller::getServiceBookings()
 {
-    return util::Map<std::string, const ServiceBooking*>();
+    auto serviceBookings = m_serviceManagementService.getServiceBookings();
+    util::Map<std::string, const ServiceBooking*> readOnlyServiceBookings;
+    for (int iterator = 0; iterator < serviceBookings.getSize(); iterator++)
+    {
+        readOnlyServiceBookings.insert(serviceBookings.getKeyAt(iterator), serviceBookings.getValueAt(iterator));
+    }
+    return readOnlyServiceBookings;
 }
 
+/*
+Function: getServiceBookingsByUser
+Description: Retrieves all service bookings for a specific user.
+Parameters:
+    - userID: std::string, the user ID
+Returns:
+    - util::Map<std::string, const ServiceBooking*> containing bookings for the user
+*/
 util::Map<std::string, const ServiceBooking*> Controller::getServiceBookingsByUser(const std::string userID)
 {
-    return util::Map<std::string, const ServiceBooking*>();
+    util::Map<std::string, const ServiceBooking*> readOnlyServiceBookingsByUserMap;
+    util::Map<std::string, ServiceBooking*> currentServiceBookingsByUser = m_serviceManagementService.getServiceBookings(userID);
+    for (int iterator = 0; iterator < currentServiceBookingsByUser.getSize(); iterator++)
+    {
+        readOnlyServiceBookingsByUserMap.insert(currentServiceBookingsByUser.getValueAt(iterator)->getId(), currentServiceBookingsByUser.getValueAt(iterator));
+    }
+    return readOnlyServiceBookingsByUserMap;
 }
 
 /*
@@ -255,30 +301,100 @@ util::Map<std::string, const User*> Controller::getUsers()
     return readOnlyUserList;
 }
 
+/*
+Function: getUsers
+Description: Retrieves users filtered by user type.
+Parameters:
+    - userType: util::UserType, type of user (CUSTOMER, TECHNICIAN, ADMIN)
+Returns:
+    - util::Map<std::string, const User*> containing users of the specified type
+*/
 util::Map<std::string, const User*> Controller::getUsers(util::UserType userType)
 {
-    return util::Map<std::string, const User*>();
+    auto userMap = m_userManagementService.getUsers(userType);
+    util::Map<std::string, const User*> readOnlyUserMap;
+    for (int iterator = 0; iterator < userMap.getSize(); iterator++)
+    {
+        readOnlyUserMap.insert(userMap.getKeyAt(iterator), userMap.getValueAt(iterator));
+    }
+    return readOnlyUserMap;
 }
 
+/*
+Function: createJobCard
+Description: Creates a job card for a service booking assigned to a technician.
+Parameters:
+    - bookingID: std::string, ID of the service booking
+    - technicianID: std::string, ID of the technician
+    - serviceID: std::string, ID of the service
+Returns:
+    - void
+*/
 void Controller::createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID)
 {
+    m_serviceManagementService.createJobCard(bookingID, technicianID, serviceID);
 }
 
+/*
+Function: createService
+Description: Creates a new service with associated inventory items and labor cost.
+Parameters:
+    - name: std::string, name of the service
+    - inventoryItemIDs: Vector of inventory item IDs
+    - laborCost: double, labor cost
+Returns:
+    - void
+*/
 void Controller::createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost)
 {
+    m_serviceManagementService.createService(name, inventoryItemIDs, laborCost);
 }
 
+/*
+Function: removeService
+Description: Removes a service from the system by ID.
+Parameters:
+    - serviceID: std::string, ID of the service
+Returns:
+    - void
+*/
 void Controller::removeService(const std::string& serviceID)
 {
+    m_serviceManagementService.removeService(serviceID);
 }
 
+/*
+Function: getJobCardsByUser
+Description: Retrieves job cards assigned to the authenticated technician.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const JobCard*> containing job cards
+*/
 util::Map<std::string, const JobCard*> Controller::getJobCardsByUser()
 {
-    return util::Map<std::string, const JobCard*>();
+    const User* currentUser = getAuthenticatedUser();
+    auto jobCardsAssignedToTechnician = m_serviceManagementService.getJobCards(currentUser->getId());
+    util::Map<std::string, const JobCard*> readOnlyJobCardMap;
+    for (int iterator = 0; iterator < jobCardsAssignedToTechnician.getSize(); iterator++)
+    {
+        JobCard* currentJobCard = jobCardsAssignedToTechnician.getValueAt(iterator);
+        readOnlyJobCardMap.insert(currentJobCard->getId(), currentJobCard);
+    }
+    return readOnlyJobCardMap;
 }
 
+/*
+Function: completeJob
+Description: Marks a job card as completed.
+Parameters:
+    - jobID: std::string, ID of the job card
+Returns:
+    - void
+*/
 void Controller::completeJob(const std::string& jobID)
 {
+    m_serviceManagementService.completeJob(jobID);
 }
 
 /*
@@ -293,10 +409,8 @@ void Controller::removeUser(const std::string& userID)
     User* user = m_userManagementService.getUser(userID);
     if (!user)
     {
-        throw std::runtime_error("Error User not Found.\n");
+        throw std::runtime_error("Error: User not Found.\n");
     }
-    m_serviceManagementService.cancelCustomerServiceBookings(userID);
-    m_serviceManagementService.cancelTechnicianJobs(userID);
     m_userManagementService.removeUser(userID);
 }
 
@@ -326,13 +440,40 @@ void Controller::removeComboPackage(const std::string& comboPackageID)
     m_serviceManagementService.removeComboPackage(comboPackageID);
 }
 
+/*
+Function: getInvoicesByUser
+Description: Retrieves all invoices associated with the currently authenticated user.
+             Converts them into a read-only map before returning.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const Invoice*> containing the user’s invoices
+*/
 util::Map<std::string, const Invoice*> Controller::getInvoicesByUser()
 {
-    return util::Map<std::string, const Invoice*>();
+    User* currentUser = m_authenticationManagementService.getAuthenticatedUser();
+    util::Map<std::string, Invoice*> currentUserInvoices =  m_paymentManagementService.getInvoices(currentUser->getId());
+    util::Map<std::string, const Invoice*> userInvoicesReadOnly;
+    for (int iterator = 0; iterator < currentUserInvoices.getSize(); iterator++)
+    {
+        Invoice* currentInvoice = currentUserInvoices.getValueAt(iterator);
+        userInvoicesReadOnly.insert(currentInvoice->getId(), currentInvoice);
+    }
+    return userInvoicesReadOnly;
 }
 
+/*
+Function: completePayment
+Description: Completes payment for a specific invoice using the given payment mode.
+Parameters:
+    - invoiceID: std::string, ID of the invoice to be paid
+    - paymentMode: util::PaymentMode, mode of payment (e.g., ONLINE, OFFLINE)
+Returns:
+    - void
+*/
 void Controller::completePayment(const std::string& invoiceID, util::PaymentMode paymentMode)
 {
+    m_paymentManagementService.completePayment(invoiceID, paymentMode);
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/controllers/Controller.h

@@ -8,19 +8,14 @@ Date:19-May-2026
 */
 
 #pragma once
+#include <string>
 #include "AuthenticationManagementService.h"
 #include "Enums.h"
 #include "InventoryManagementService.h"
 #include "Map.h"
 #include "PaymentManagementService.h"
-#include "PaymentManagementService.h"
-#include "ServiceManagementService.h"
-#include "ServiceManagementService.h"
 #include "ServiceManagementService.h"
 #include "UserManagementService.h"
-#include "UserManagementService.h"
-#include "UserManagementService.h"
-#include <string>
 
 class Service;
 class ComboPackage;

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/files/README.md

@@ -1 +0,0 @@
-Place files here.

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.cpp

@@ -58,8 +58,8 @@ Invoice::Invoice(
     const std::string& bookingId,
     ServiceBooking* booking,
     const util::Timestamp& invoiceDate, 
-    double laborCost, const util::Map<std::string,
-    InventoryItem*>& parts,
+    double laborCost, 
+    const util::Map<std::string, InventoryItem*>& parts,
     double partsCost,
     double discountPercentage, 
     double totalAmount, 
@@ -87,7 +87,6 @@ Invoice::Invoice(
         m_partIDs.push_back(partPointers[index]->getId());
     }
 }
-
 Invoice::Invoice(
     const std::string& id,
     const std::string& bookingId,

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.h

@@ -40,8 +40,8 @@ public:
         const std::string& bookingId,
         ServiceBooking* booking,
         const util::Timestamp& invoiceDate, 
-        double laborCost, const util::Map<std::string,
-        InventoryItem*>& parts,
+        double laborCost, 
+        const util::Map<std::string,InventoryItem*>& parts,
         double partsCost,
         double discountPercentage, 
         double totalAmount, 

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.h

@@ -9,8 +9,8 @@ Date:19-May-2026
 
 #pragma once
 #include <string>
-#include "Timestamp.h"
 #include "Enums.h"
+#include "Timestamp.h"
 
 class ServiceBooking;
 class Service;

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.cpp

@@ -24,9 +24,10 @@ Parameters: None
 Returns: A new ServiceBooking object.
 */
 ServiceBooking::ServiceBooking()
-    : m_id("SRV" + std::to_string(++m_uid)),
+    : m_id("SBK" + std::to_string(++m_uid)),
     m_customer(nullptr),
     m_assignedTechnician(nullptr),
+    m_status(util::ServiceJobStatus::PENDING),
     m_discountPercentage(0.0) {}
 
 /*
@@ -56,7 +57,7 @@ ServiceBooking::ServiceBooking(
     const std::string& vehicleModel,
     double discountPercentage
 )
-    : m_id("SRV" + std::to_string(++m_uid)),
+    : m_id("SBK" + std::to_string(++m_uid)),
     m_status(status),
     m_services(services),
     m_customerId(customerId),

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/InventoryManagementService.cpp

@@ -59,6 +59,10 @@ Returns:
 void InventoryManagementService::sendLowStockAlerts()
 {
 	auto& inventoryItems = m_dataStore.getInventoryItems();
+	if (inventoryItems.isEmpty())
+	{
+		return;
+	}
 	int inventoryItemsSize = inventoryItems.getSize();
 	auto& usersMap = m_dataStore.getUsers();
 	int usersMapSize = usersMap.getSize();
@@ -76,7 +80,7 @@ void InventoryManagementService::sendLowStockAlerts()
 	{
 		throw std::runtime_error("The system has no admins present!");
 	}
-	for (int index = 0; index <= inventoryItemsSize; index++)
+	for (int index = 0; index < inventoryItemsSize; index++)
 	{
 		InventoryItem* inventoryItem = inventoryItems.getValueAt(index);
 		if (inventoryItem && inventoryItem->getQuantity() < config::threshold::INVENTORY_LOW_STOCK_THRESHOLD)
@@ -319,7 +323,7 @@ void InventoryManagementService::sendNotification(User* user, const std::string&
 				Factory::getObject<Notification>(
 					user->getId(),
 					user,
-					"InventoryManagementService: " + title,
+					title,
 					message,
 					util::Timestamp()
 				);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/PaymentManagementService.cpp

@@ -12,8 +12,11 @@ Date: 20-May-2026
 #include "Enums.h"
 #include "Factory.h"
 #include "FileManager.h"
+#include "InventoryItem.h"
 #include "Invoice.h"
+#include "JobCard.h"
 #include "PaymentManagementService.h"
+#include "Service.h"
 #include "ServiceBooking.h"
 #include "Timestamp.h"
 #include "User.h"
@@ -83,7 +86,7 @@ void PaymentManagementService::sendNotification(User* user, const std::string& t
 				Factory::getObject<Notification>(
 					user->getId(),
 					user,
-					"PaymentManagementService: " + title,
+					title,
 					message,
 					util::Timestamp()
 				);
@@ -252,4 +255,133 @@ Returns:
 void PaymentManagementService::saveObservers()
 {
     util::saveObservers(config::file::PAYMENTMANAGEMENTOBSERVERS, this);
+}
+
+/*
+Function: createInventoryItemsMap (static helper)
+Description: Builds a map of inventory items required for a given service and adds them to the booking’s inventory map.
+Parameters:
+	- completeInventoryItemMapOfBooking: util::Map<std::string, InventoryItem*>&, map to store inventory items for the booking
+	- currentService: const Service*, pointer to the current service
+Returns:
+	- void
+*/
+static void createInventoryItemsMap(util::Map<std::string, InventoryItem*>& completeInventoryItemMapOfBooking, const Service* currentService)
+{
+	auto& currentRequiredInventoryItems = currentService->getRequiredInventoryItems();
+	for (int iterator = 0; iterator < currentRequiredInventoryItems.getSize(); iterator++)
+	{
+		auto& currentRequiredInventoryItem = currentRequiredInventoryItems.getValueAt(iterator);
+		completeInventoryItemMapOfBooking.insert(currentRequiredInventoryItem->getId(), currentRequiredInventoryItem);
+	}
+}
+
+/*
+Function: generateInvoice
+Description: Generates an invoice for a completed service booking.
+			 Validates that all job cards are completed, calculates labor and parts cost, applies discount,
+			 and stores the invoice in the datastore.
+Parameters:
+	- booking: ServiceBooking*, pointer to the service booking
+Returns:
+	- void
+Throws:
+	- std::runtime_error if booking is null or job cards are incomplete
+*/
+void PaymentManagementService::generateInvoice(ServiceBooking* booking)
+{
+	if (!booking)
+	{
+		throw std::runtime_error("Invoice generation failed: booking is null.");
+	}
+	double totalLaborCost = 0, totalPartsCost = 0, totalServiceCost = 0;
+	double discountPercentage = booking->getDiscountPercentage();
+	std::string bookingID = booking->getId();
+	util::Map<std::string, Service*> servicesInTheBookedService = booking->getServices();
+	util::Map<std::string, InventoryItem*> completeInventoryItemMapOfBooking;
+	util::Map<std::string, JobCard*> currentJobCards = m_dataStore.getJobCards();
+	for (int iterator = 0; iterator < currentJobCards.getSize(); iterator++)
+	{
+		JobCard* currentJobCard = currentJobCards.getValueAt(iterator);
+		util::ServiceJobStatus currentJobCardStatus = currentJobCard->getStatus();
+		if (currentJobCard->getBookingId() == bookingID && currentJobCardStatus != util::ServiceJobStatus::CANCELLED && currentJobCardStatus != util::ServiceJobStatus::COMPLETED)
+		{
+			throw std::runtime_error("Invoice generation failed: Not all job cards are completed for booking '" + bookingID + "'.");
+		}
+	}
+	for (int iterator = 0; iterator < servicesInTheBookedService.getSize(); iterator++)
+	{
+		Service* currentService = servicesInTheBookedService.getValueAt(iterator);
+		if (currentService)
+		{
+			createInventoryItemsMap(completeInventoryItemMapOfBooking, currentService);
+			totalLaborCost += currentService->getLaborCost();
+			totalPartsCost += util::calculatePartsCost(currentService);
+		}
+	}
+	totalServiceCost = totalLaborCost + totalPartsCost;
+	totalServiceCost -= (totalServiceCost * (discountPercentage / 100));
+	Invoice* invoice = Factory::getObject<Invoice>(bookingID, booking, util::Timestamp(), totalLaborCost, completeInventoryItemMapOfBooking, totalPartsCost, discountPercentage, totalServiceCost, util::Timestamp(), util::PaymentMode::NOTSET, util::PaymentStatus::PENDING);
+	util::Map<std::string, Invoice*>& currentInvoices = m_dataStore.getInvoices();
+	currentInvoices.insert(invoice->getId(), invoice);
+}
+
+/*
+Function: getInvoices
+Description: Retrieves all invoices associated with a specific customer.
+Parameters:
+	- customerID: std::string, ID of the customer
+Returns:
+	- util::Map<std::string, Invoice*> containing the customer’s invoices
+*/
+util::Map<std::string, Invoice*> PaymentManagementService::getInvoices(const std::string& customerID)
+{
+	util::Map<std::string, Invoice*>& currentInvoices = m_dataStore.getInvoices();
+	util::Map<std::string, Invoice*> currentUserInvoices;
+	for (int iterator = 0; iterator < currentInvoices.getSize(); iterator++)
+	{
+		Invoice* currentInvoice = currentInvoices.getValueAt(iterator);
+		if (currentInvoice->getBooking()->getCustomerId() == customerID)
+		{
+			currentUserInvoices.insert(currentInvoice->getId(), currentInvoice);
+		}
+	}
+	return currentUserInvoices;
+}
+
+/*
+Function: completePayment
+Description: Completes payment for a specific invoice. Updates payment method, date, and status,
+			 then sends a notification to the customer.
+Parameters:
+	- invoiceID: std::string, ID of the invoice
+	- paymentMode: util::PaymentMode, mode of payment (e.g., ONLINE, OFFLINE)
+Returns:
+	- void
+Throws:
+	- std::runtime_error if the invoice ID is invalid
+*/
+void PaymentManagementService::completePayment(const std::string& invoiceID, util::PaymentMode paymentMode)
+{
+	auto& currentInvoices = m_dataStore.getInvoices();
+	int invoiceIndex = currentInvoices.find(invoiceID);
+	if (invoiceIndex != -1)
+	{
+		Invoice* invoice = currentInvoices.getValueAt(invoiceIndex);
+		if (invoice && invoice->getStatus() != util::PaymentStatus::COMPLETED)
+		{
+			User* currentUser = invoice->getBooking()->getCustomer();
+			invoice->setPaymentMethod(paymentMode);
+			invoice->setPaymentDate(util::Timestamp());
+			invoice->setStatus(util::PaymentStatus::COMPLETED);
+			std::string title, message;
+			title = "Payment successful";
+			message = "Payment successful for Invoice ID " + invoiceID;
+			sendNotification(currentUser, title, message);
+		}
+	}
+	else
+	{
+		throw std::runtime_error("Payment failed: invalid invoice ID.");
+	}
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.cpp

@@ -12,17 +12,19 @@ Date:19-May-2026
 #include "ComboPackage.h"
 #include "Config.h"
 #include "DataStore.h"
+#include "Enums.h"
 #include "Factory.h"
 #include "FileManager.h"
 #include "InventoryItem.h"
 #include "JobCard.h"
+#include "NotificationManagementService.h"
+#include "PaymentManagementService.h"
 #include "Service.h"
 #include "ServiceBooking.h"
-#include "ServiceBooking.h"
-
 #include "ServiceManagementService.h"
 #include "Timestamp.h"
 #include "User.h"
+#include "UserManagementService.h"
 #include "Utility.h"
 
 /*
@@ -58,7 +60,7 @@ void ServiceManagementService::purchaseService(const util::Vector<std::string>&
 		Service* service = servicesMap.getValueAt(serviceIndex);
 		selectedServices[service->getId()] = service;
 	}
-	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::STARTED, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, 0);
+	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::PENDING, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, 0);
 	if (serviceBooking == nullptr)
 	{
 		throw std::runtime_error("Failed to create service booking");
@@ -97,7 +99,7 @@ void ServiceManagementService::purchaseComboPackage(const std::string& comboPack
 	}
 	const ComboPackage* comboPackage = comboPackagesMap[comboPackageID];
 	util::Map<std::string, Service*> selectedServices = comboPackage->getServices();
-	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::STARTED, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, comboPackage->getDiscountPercentage());
+	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::PENDING, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, comboPackage->getDiscountPercentage());
 	if (serviceBooking == nullptr)
 	{
 		throw std::runtime_error("Failed to create combo package service booking");
@@ -172,7 +174,7 @@ void ServiceManagementService::sendNotification(User* user, const std::string& t
 				Factory::getObject<Notification>(
 					user->getId(),
 					user,
-					"ServiceManagementService: " + title,
+					title,
 					message,
 					util::Timestamp()
 				);
@@ -505,6 +507,89 @@ void ServiceManagementService::saveObservers()
     util::saveObservers(config::file::SERVICEMANAGEMENTOBSERVERS, this);
 }
 
+/*
+Function: restoreInventory
+Description: Restores inventory quantities for all required items in the services associated
+             with a given booking. Each item's quantity is incremented by a fixed value.
+Parameter: ServiceBooking* booking - Pointer to the booking whose inventory items need to be restored
+Return type: void
+*/
+static void restoreInventory(ServiceBooking* booking)
+{
+    const int INCREMENT_VALUE = 1;
+    if (!booking) 
+    {
+        return;
+    }
+    const auto& services = booking->getServices();
+    for (int serviceIterator = 0; serviceIterator < services.getSize(); ++serviceIterator)
+    {
+        Service* service = services.getValueAt(serviceIterator);
+        if (!service) 
+        {
+            continue;
+        }
+        const auto& items = service->getRequiredInventoryItems();
+        for (int InventoryIterator = 0; InventoryIterator < items.getSize(); ++InventoryIterator)
+        {
+            InventoryItem* item = items.getValueAt(InventoryIterator);
+            if (item)
+            {
+                item->setQuantity(item->getQuantity() + INCREMENT_VALUE);
+            }
+        }
+    }
+}
+
+/*
+Function: processBookingCancellation
+Description: Cancels jobs and updates the status of a given booking. Sends notifications to the
+             specified user, resets technician assignment if needed, and restores inventory items.
+Parameter: ServiceBooking* booking - Pointer to the booking being cancelled
+           util::ServiceJobStatus newServiceBookingStatus - New status to assign to the booking
+           const std::string& notificationTitle - Title of the booking cancellation notification
+           const std::string& notificationMessage - Message body of the booking cancellation notification
+           User* notifyUser - User to notify about the cancellation
+           util::ServiceJobStatus jobCardStatus - New status to assign to associated job cards
+           const std::string& jobNotificationTitle - Title of the job cancellation notification
+           const std::string& jobNotificationMessage - Message body of the job cancellation notification
+           util::Map<std::string, JobCard*>& jobs - Collection of job cards to update
+           ServiceManagementService& currentService - Reference to the service for sending notifications
+Return type: void
+*/
+static void processBookingCancellation(ServiceBooking* booking,
+    util::ServiceJobStatus newServiceBookingStatus,
+    const std::string& notificationTitle,
+    const std::string& notificationMessage,
+    User* notifyUser,
+    util::ServiceJobStatus jobCardStatus,
+    const std::string& jobNotificationTitle,
+    const std::string& jobNotificationMessage,
+    util::Map<std::string, JobCard*>& jobs, ServiceManagementService& currentService)
+{
+    if (!booking || !notifyUser)
+    {
+        return;
+    }
+    for (int jobIterator = 0; jobIterator < jobs.getSize(); ++jobIterator)
+    {
+        JobCard* jobCard = jobs.getValueAt(jobIterator);
+        if (jobCard && jobCard->getBookingId() == booking->getId())
+        {
+            jobCard->setStatus(jobCardStatus);
+            currentService.sendNotification(notifyUser, jobNotificationTitle, jobNotificationMessage);
+        }
+    }
+    booking->setStatus(newServiceBookingStatus);
+    currentService.sendNotification(notifyUser, notificationTitle, notificationMessage);
+    if (newServiceBookingStatus == util::ServiceJobStatus::PENDING)
+    {
+        booking->setAssignedTechnician(nullptr);
+        booking->setAssignedTechnicianId("");
+    }
+    restoreInventory(booking);
+}
+
 /*
 Function: cancelCustomerServiceBookings
 Description: Cancels all service bookings associated with a given customer or technician.
@@ -513,69 +598,47 @@ Description: Cancels all service bookings associated with a given customer or te
 Parameter: const std::string& userID - ID of the customer or technician
 Return type: void
 */
-void ServiceManagementService::cancelCustomerServiceBookings(const std::string& userID)
+void ServiceManagementService::cancelCustomerServiceBookings(const std::string& customerID)
 {
-    const int INCREMENT_VALUE = 1;
     auto& users = m_dataStore.getUsers();
-    int userIndex = users.find(userID);
+    int userIndex = users.find(customerID);
     if (userIndex == -1)
     {
-        throw std::runtime_error("User not found: " + userID);
+        throw std::runtime_error("User not found: " + customerID);
     }
-    User* user = users.getValueAt(userIndex);
-    if (user == nullptr)
+    User* customer = users.getValueAt(userIndex);
+    if (!customer)
     {
-        throw std::runtime_error("User not found: " + userID);
+        throw std::runtime_error("User not found: " + customerID);
     }
-    util::UserType type = user->getUserType();
-    auto& bookings = DataStore::getInstance().getServiceBookings();
-    for (int bookingIterator = 0; bookingIterator < bookings.getSize(); bookingIterator++)
+    auto& bookings = m_dataStore.getServiceBookings();
+    auto& jobs = m_dataStore.getJobCards();
+    for (int iteratorOne = 0; iteratorOne < bookings.getSize(); iteratorOne++)
     {
-        ServiceBooking* booking = bookings.getValueAt(bookingIterator);
-        if (booking != nullptr &&
-            (booking->getCustomerId() == userID || booking->getAssignedTechnicianId() == userID))
+        ServiceBooking* booking = bookings.getValueAt(iteratorOne);
+        if (!booking)
         {
-            if (booking->getStatus() == util::ServiceJobStatus::PENDING ||
-                booking->getStatus() == util::ServiceJobStatus::STARTED)
-            {
-                if (type == util::UserType::CUSTOMER)
-                {
-                    booking->setStatus(util::ServiceJobStatus::CANCELLED);
-                    booking->setCustomer(nullptr);
-                    booking->setCustomerId("");
-                    User* assignedTechnician = booking->getAssignedTechnician();
-                    std::string title = "Customer Service Cancelled";
-                    std::string message = "The customer has cancelled their service booking. Your assigned job card has been cancelled and the inventory has been restocked.";
-                    sendNotification(assignedTechnician, title, message);
-                }
-                else if (type == util::UserType::TECHNICIAN)
-                {
-                    booking->setStatus(util::ServiceJobStatus::PENDING);
-                    std::string title = "Technician Unavailable";
-                    std::string message = "Your assigned technician is no longer available. Your booking has been reset to pending, and we will reassign a new technician shortly.";
-                    sendNotification(booking->getCustomer(), title, message); 
-                }
-                booking->setAssignedTechnician(nullptr);
-                booking->setAssignedTechnicianId("");
-                const auto& ListOfServices = booking->getServices();
-                for (int serviceIterator = 0; serviceIterator < ListOfServices.getSize(); serviceIterator++)
-                {
-                    Service* service = ListOfServices.getValueAt(serviceIterator);
-                    if (service != nullptr)
-                    {
-                        const auto& items = service->getRequiredInventoryItems();
-                        for (int itemIterator = 0; itemIterator < items.getSize(); itemIterator++)
-                        {
-                            InventoryItem* item = items.getValueAt(itemIterator);
-                            if (item != nullptr)
-                            {
-                                item->setQuantity(item->getQuantity() + INCREMENT_VALUE);
-                            }
-                        }
-                    }
-                }
-            }
+            continue;
         }
+        if (booking->getCustomerId() != customerID)
+        {
+            continue;
+        }
+        if (booking->getStatus() != util::ServiceJobStatus::PENDING && booking->getStatus() != util::ServiceJobStatus::STARTED)
+        {
+            continue;
+        }
+        User* assignedTechnician = booking->getAssignedTechnician();
+        std::string titleToTechnician = "Customer Service Cancelled";
+        std::string messageToTechnician = "The customer has cancelled their service booking. Your assigned job card has been cancelled and the inventory has been restocked.";
+        std::string jobTitle = "Job Cancelled";
+        std::string jobMessage = "The job has been cancelled. Your job card has been cancelled and the inventory has been restocked.";
+        processBookingCancellation(booking, 
+            util::ServiceJobStatus::CANCELLED,
+            titleToTechnician, messageToTechnician, assignedTechnician,
+            util::ServiceJobStatus::CANCELLED,
+            jobTitle, jobMessage, jobs, *this
+        );
     }
 }
 
@@ -588,34 +651,48 @@ Return type: void
 */
 void ServiceManagementService::cancelTechnicianJobs(const std::string& technicianID)
 {
-    const int INCREMENT_VALUE = 1;
-    auto& jobs = m_dataStore.getJobCards();
-    for (int jobIterator = 0; jobIterator < jobs.getSize(); jobIterator++)
+    auto& users = m_dataStore.getUsers();
+    int userIndex = users.find(technicianID);
+    if (userIndex == -1)
     {
-        JobCard* job = jobs.getValueAt(jobIterator);
-        if (job != nullptr && job->getTechnicianId() == technicianID)
+        throw std::runtime_error("User not found: " + technicianID);
+    }
+    User* technician = users.getValueAt(userIndex);
+    if (!technician)
+    {
+        throw std::runtime_error("User not found: " + technicianID);
+    }
+    auto& bookings = m_dataStore.getServiceBookings();
+    auto& jobs = m_dataStore.getJobCards();
+    for (int iteratorOne = 0; iteratorOne < bookings.getSize(); iteratorOne++)
+    {
+        ServiceBooking* booking = bookings.getValueAt(iteratorOne);
+        if (!booking)
         {
-            if (job->getStatus() == util::ServiceJobStatus::PENDING || job->getStatus() == util::ServiceJobStatus::STARTED)
-            {
-                job->setStatus(util::ServiceJobStatus::CANCELLED);
-                std::string title = "Job Cancelled";
-                std::string message = "The Job has cancelled. Your job card has been cancelled and the inventory has been restocked.";
-                sendNotification(job->getTechnician(), title, message);
-                Service* service = job->getService();
-                if (service != nullptr)
-                {
-                    const auto& items = service->getRequiredInventoryItems();
-                    for (int itemIterator = 0; itemIterator < items.getSize(); itemIterator++)
-                    {
-                        InventoryItem* item = items.getValueAt(itemIterator);
-                        if (item != nullptr)
-                        {
-                            item->setQuantity(item->getQuantity() + INCREMENT_VALUE);
-                        }
-                    }
-                }
-            }
+            continue;
         }
+        std::string technicianId = booking->getAssignedTechnicianId();
+        if (technicianId != technicianID)
+        {
+            continue;
+        }
+        if (booking->getStatus() != util::ServiceJobStatus::PENDING && booking->getStatus() != util::ServiceJobStatus::STARTED)
+        {
+            continue;
+        }
+        User* customer = booking->getCustomer();
+        if (!customer)
+        {
+            continue;
+        }
+        std::string title = "Technician Unavailable";
+        std::string message = "Your assigned technician is no longer available. Your booking has been reset to pending and we will reassign a new technician shortly.";
+        processBookingCancellation(booking,
+            util::ServiceJobStatus::PENDING,
+            title, message, customer,
+            util::ServiceJobStatus::CANCELLED,
+            title, message, jobs, *this
+        );
     }
 }
 
@@ -725,3 +802,350 @@ void ServiceManagementService::removeComboPackage(const std::string& comboPackag
         throw std::runtime_error("Combo package with ID '" + comboPackageID + "' not found.");
     }
 }
+
+/*
+Function: getServiceBookings
+Description: Retrieves all service bookings from the datastore.
+Parameters:
+	- None
+Returns:
+	- util::Map<std::string, ServiceBooking*> containing all service bookings
+*/
+util::Map<std::string, ServiceBooking*> ServiceManagementService::getServiceBookings()
+{
+	return m_dataStore.getServiceBookings();
+}
+
+/*
+Function: getServiceBooking
+Description: Retrieves a specific service booking by its ID.
+Parameters:
+	- serviceID: std::string, ID of the service booking
+Returns:
+	- ServiceBooking*: Pointer to the service booking, or nullptr if not found
+*/
+ServiceBooking* ServiceManagementService::getServiceBooking(const std::string& serviceID)
+{
+	auto currentServiceBookings = getServiceBookings();
+	for (int iterator = 0; iterator < currentServiceBookings.getSize(); iterator++)
+	{
+		if (currentServiceBookings.getValueAt(iterator)->getId() == serviceID)
+		{
+			return currentServiceBookings.getValueAt(iterator);
+		}
+	}
+	return nullptr;
+}
+
+/*
+Function: createJobCard
+Description: Creates a job card for a given service booking, service, and technician.
+			 Validates booking, service, technician, and inventory availability before creation.
+Parameters:
+	- bookingID: std::string, ID of the service booking
+	- technicianID: std::string, ID of the technician
+	- serviceID: std::string, ID of the service
+Returns:
+	- void
+Throws:
+	- std::runtime_error if booking, service, technician, or inventory validation fails
+*/
+void ServiceManagementService::createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID)
+{
+	UserManagementService m_userManagementService;
+	ServiceBooking* currentBooking = getServiceBooking(bookingID);
+	auto& currentJobCards = m_dataStore.getJobCards();
+	if (currentBooking == nullptr)
+	{
+		throw std::runtime_error("Service Booking not available");
+	}
+	auto& currentServices = currentBooking->getServices();
+	if (currentServices.find(serviceID) == -1)
+	{
+		throw std::runtime_error("Invalid service Id");
+	}
+	Service* currentService = currentServices.getValueAt(currentServices.find(serviceID));
+	User* selectedTechnician = m_userManagementService.getUser(technicianID);
+	if (selectedTechnician == nullptr)
+	{
+		throw std::runtime_error("Technician not available");
+	}
+	auto& inventoryItems = currentService->getRequiredInventoryItems();
+	for (int iterator = 0; iterator < inventoryItems.getSize(); iterator++)
+	{
+		InventoryItem* currentInventoryItem = inventoryItems.getValueAt(iterator);
+		if (currentInventoryItem && currentInventoryItem->getQuantity() == 0)
+		{
+			std::string errorMessage = "Failed to create job card, " + currentInventoryItem->getPartName() + " is out of stock.";
+			throw std::runtime_error(errorMessage);
+		}
+	}
+	for (int iterator = 0; iterator < inventoryItems.getSize(); iterator++)
+	{
+		InventoryItem* currentInventoryItem = inventoryItems.getValueAt(iterator);
+		if (currentInventoryItem)
+		{
+			int currentStockQuantity = currentInventoryItem->getQuantity();
+			currentInventoryItem->setQuantity(currentStockQuantity - 1);
+		}
+	}
+	currentBooking->setAssignedTechnician(selectedTechnician);
+	currentBooking->setAssignedTechnicianId(selectedTechnician->getId());
+    if (currentBooking->getStatus() == util::ServiceJobStatus::PENDING)
+    {
+        currentBooking->setStatus(util::ServiceJobStatus::STARTED);
+    }
+	std::string title = "Job card created";
+	std::string message = "Job card created for the service and you are assigned for that.";
+	JobCard* jobCard = Factory::getObject<JobCard>(bookingID, currentBooking, currentService, serviceID, technicianID, selectedTechnician, util::Timestamp(), util::ServiceJobStatus::STARTED, util::Timestamp());
+	if (jobCard)
+	{
+		currentJobCards.insert(jobCard->getId(), jobCard);
+		sendNotification(selectedTechnician, title, message);
+	}
+	else
+	{
+		throw std::runtime_error("Failed to create job card.");
+	}
+    title = "Technician assigned";
+    message = "A technician has been assigned to your Service Booking with ID " + bookingID;
+    sendNotification(currentBooking->getCustomer(), title, message);
+}
+
+/*
+Function: createService
+Description: Creates a new service with associated inventory items and labor cost.
+			 Validates inventory items before creation.
+Parameters:
+	- name: std::string, name of the service
+	- inventoryItemIDs: util::Vector<std::string>, IDs of required inventory items
+	- laborCost: double, labor cost for the service
+Returns:
+	- void
+Throws:
+	- std::runtime_error if inventory items are not found or service creation fails
+*/
+void ServiceManagementService::createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost)
+{
+	util::Map<std::string, InventoryItem*> currentServiceInventoryItems;
+	auto inventoryItems = m_dataStore.getInventoryItems();
+	for (int iteratorOne =0; iteratorOne < inventoryItemIDs.getSize(); iteratorOne++)
+	{
+		std::string currentItemID = inventoryItemIDs[iteratorOne];
+		bool itemFound = false;
+		for (int iteratorTwo = 0; iteratorTwo < inventoryItems.getSize(); iteratorTwo++)
+		{
+			InventoryItem* currentInventoryItem = inventoryItems.getValueAt(iteratorTwo);
+			if (currentInventoryItem && currentInventoryItem->getId() == currentItemID)
+			{
+				itemFound = true;
+				currentServiceInventoryItems.insert(currentInventoryItem->getId(), currentInventoryItem);
+				break;
+			}
+		}
+		if (!itemFound)
+		{
+			throw std::runtime_error("Inventory item with ID '" + currentItemID + "' not found.");
+		}
+	}
+	Service* newService = Factory::getObject<Service>(name, currentServiceInventoryItems, laborCost);
+	if (newService == nullptr)
+	{
+		throw std::runtime_error("Unable to create new service.");
+	}
+	util::Map<std::string, Service*>& currentServices = m_dataStore.getServices();
+	if (currentServices.find(newService->getId()) != -1)
+	{
+		throw std::runtime_error("Service with this ID Already exists.");
+	}
+	currentServices.insert(newService->getId(), newService);
+}
+
+/*
+Function: getServices
+Description: Retrieves all services from the datastore.
+Parameters:
+	- None
+Returns:
+	- util::Map<std::string, Service*> containing all services
+*/
+util::Map<std::string, Service*> ServiceManagementService::getServices()
+{
+	return m_dataStore.getServices();
+}
+
+/*
+Function: removeService
+Description: Marks a service as inactive by its ID.
+Parameters:
+	- serviceID: std::string, ID of the service
+Returns:
+	- void
+Throws:
+	- std::runtime_error if the service is not found
+*/
+void ServiceManagementService::removeService(const std::string& serviceID)
+{
+	util::Map<std::string, Service*>& currentServices = m_dataStore.getServices();
+    util::Map<std::string, ComboPackage*>& currentComboPackages =  m_dataStore.getComboPackages();
+	if (currentServices.find(serviceID) != -1)
+	{
+		currentServices.getValueAt(currentServices.find(serviceID))->setState(util::State::INACTIVE);
+        for (int iterator = 0; iterator < currentComboPackages.getSize(); iterator++)
+        {
+            ComboPackage* currentComboPackage = currentComboPackages.getValueAt(iterator);
+            if (currentComboPackage && currentComboPackage->getState() == util::State::ACTIVE)
+            {
+                util::Map<std::string, Service*> currentServices = currentComboPackage->getServices();
+                for (int iterator = 0; iterator < currentServices.getSize(); iterator++)
+                {
+                    auto currentService = currentServices.getValueAt(iterator);
+                    if (currentService->getId() == serviceID)
+                    {
+                        currentComboPackage->setState(util::State::INACTIVE);
+                        break;
+                    }
+                }
+            }
+        }
+	}
+	else
+	{
+		throw std::runtime_error("Service not found.");
+	}
+}
+
+/*
+Function: getServiceBookings (overloaded)
+Description: Retrieves all service bookings for a specific customer.
+Parameters:
+	- customerID: std::string, ID of the customer
+Returns:
+	- util::Map<std::string, ServiceBooking*> containing bookings for the customer
+*/
+util::Map<std::string, ServiceBooking*> ServiceManagementService::getServiceBookings(const std::string& customerID)
+{
+	util::Map<std::string, ServiceBooking*> currentServiceBookings = getServiceBookings();
+	util::Map<std::string, ServiceBooking*> currentUserServiceBookings;
+	if (currentServiceBookings.getSize() != 0)
+	{
+		for (int iterator = 0; iterator < currentServiceBookings.getSize(); iterator++)
+		{
+			auto currentServiceBooking = currentServiceBookings.getValueAt(iterator);
+			if (currentServiceBooking->getCustomerId() == customerID)
+			{
+				currentUserServiceBookings.insert(currentServiceBooking->getId(), currentServiceBooking);
+			}
+		}
+	}
+	return currentUserServiceBookings;
+}
+
+/*
+Function: getJobCards
+Description: Retrieves all job cards assigned to a specific technician.
+Parameters:
+	- technicianID: std::string, ID of the technician
+Returns:
+	- util::Map<std::string, JobCard*> containing job cards assigned to the technician
+*/
+util::Map<std::string, JobCard*> ServiceManagementService::getJobCards(const std::string& technicianID)
+{
+	util::Map<std::string, JobCard*> jobCards = m_dataStore.getJobCards();
+	util::Map<std::string, JobCard*> technicianJobCards;
+	for (int iterator = 0; iterator < jobCards.getSize(); iterator++)
+	{
+		JobCard* currentJobCard = jobCards.getValueAt(iterator);
+		if (currentJobCard->getTechnicianId() == technicianID)
+		{
+			technicianJobCards.insert(currentJobCard->getId(), currentJobCard);
+		}
+	}
+	return technicianJobCards;
+}
+
+/*
+Function: hasCompletedAllJobs (static helper)
+Description: Checks if all job cards for a given service booking are completed.
+Parameters:
+	- bookingId: std::string, ID of the service booking
+	- currentAssignedJobs: util::Map<std::string, JobCard*>&, map of assigned job cards
+Returns:
+	- bool: True if all job cards are completed, False otherwise
+*/
+static bool hasCompletedAllJobs(std::string bookingId, util::Map<std::string, JobCard*>& currentAssignedJobs)
+{
+	for (int iterator = 0; iterator < currentAssignedJobs.getSize(); iterator++)
+	{
+		JobCard* currentJob = currentAssignedJobs.getValueAt(iterator);
+		if (currentJob->getBookingId() == bookingId)
+		{
+			if (currentJob->getStatus() == util::ServiceJobStatus::STARTED)
+			{
+				return false;
+			}
+		}
+	}
+	return true;
+}
+
+/*
+Function: completeJob
+Description: Marks a job card as completed for the authenticated technician.
+			 If all job cards in the booking are completed, marks the booking as completed
+			 and generates an invoice.
+Parameters:
+	- jobID: std::string, ID of the job card
+Returns:
+	- void
+Throws:
+	- std::runtime_error if technician is not authenticated, job card not found, or job already completed
+*/
+void ServiceManagementService::completeJob(const std::string& jobID)
+{
+	AuthenticationManagementService authenticationManagementService;
+	PaymentManagementService paymentManagementService;
+	bool jobStatusUpdated = false, serviceBookingCompleted;
+	JobCard* currentJob;
+	User* currentTechnician = authenticationManagementService.getAuthenticatedUser();
+	if (currentTechnician == nullptr)
+	{
+		throw std::runtime_error("Unable to fetch current technician.");
+	}
+	util::Map<std::string, JobCard*> currentAssignedJobs = getJobCards(currentTechnician->getId());
+	if (currentAssignedJobs.getSize() == 0)
+	{
+		throw std::runtime_error("No job cards assigned to the technician.");
+	}
+	if (currentAssignedJobs.find(jobID) != -1)
+	{
+		currentJob = currentAssignedJobs.getValueAt(currentAssignedJobs.find(jobID));
+		if (currentJob == nullptr)
+		{
+			throw std::runtime_error("Unable to fetch current job.");
+		}
+		if (currentJob->getStatus() == util::ServiceJobStatus::STARTED)
+		{
+			currentJob->setStatus(util::ServiceJobStatus::COMPLETED);
+			jobStatusUpdated = true;
+		}
+	}
+	else
+	{
+		throw std::runtime_error("Failed to complete the job, some error occurred or job already completed.");
+	}
+	if (!jobStatusUpdated)
+	{
+		throw std::runtime_error("Failed to complete the job, some error occurred or job already completed.");
+	}
+
+	serviceBookingCompleted = hasCompletedAllJobs(currentJob->getBookingId(), currentAssignedJobs);
+	if (serviceBookingCompleted)
+	{
+		currentJob->getBooking()->setStatus(util::ServiceJobStatus::COMPLETED);
+		paymentManagementService.generateInvoice(currentJob->getBooking());
+		std::string title = "Service Booking completed. Invoice Generated.";
+		std::string message = "Services completed for the booking and invoice generated.";
+		sendNotification(currentJob->getBooking()->getCustomer(), title, message);
+	}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.h

@@ -32,6 +32,7 @@ public:
     void purchaseComboPackage(const std::string& comboPackageID, const std::string& vehicleNumber, const std::string& vehicleBrand, const std::string& vehicleModel);
     util::Map<std::string, ServiceBooking*> getServiceBookings();
     util::Map<std::string, ServiceBooking*> getServiceBookings(const std::string& customerID);
+    ServiceBooking* getServiceBooking(const std::string& serviceID);
     void createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID);
     void createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost);
     void removeService(const std::string& serviceID);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/UserManagementService.cpp

@@ -6,6 +6,8 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
+
+#include <stdexcept>
 #include "Config.h"
 #include "Enums.h"
 #include "Factory.h"
@@ -17,8 +19,7 @@ Date:19-May-2026
 #include "User.h"
 #include "UserManagementService.h"
 #include "Vector.h"
-#include <stdexcept>
-
+#include "Validator.h"
 
 /*
 Function: ensureAdminExists
@@ -73,16 +74,18 @@ void UserManagementService::createUser(const std::string& username, const std::s
 	PaymentManagementService paymentManagementService;
 	ServiceManagementService serviceManagementService;
 	auto& usersMap = m_dataStore.getUsers();
-	int index = usersMap.findIf(
-		[&](const std::string&, User* user)
-		{
-			return user->getUserName() == username;
-		}
-	);
-	if (index != -1)
+	if (util::isUsernameDuplicate(username, usersMap))
 	{
 		throw std::runtime_error("Username already exists");
 	}
+	if (util::isEmailDuplicate(email, usersMap))
+	{
+		throw std::runtime_error("Email already exists");
+	}
+	if (util::isPhoneDuplicate(phone, usersMap))
+	{
+		throw std::runtime_error("Phone already exists");
+	}
 	User* newUser = Factory::getObject<User>(username, password, name, phone, email, type);
 	usersMap.insert(newUser->getId(), newUser);
 	paymentManagementService.attach(newUser);
@@ -108,9 +111,23 @@ void UserManagementService::updateUserDetails(const std::string& userID, const s
 	int index = usersMap.find(userID);
 	if (index == -1)
 	{
-		throw std::runtime_error("User does not exist!");
+		throw std::runtime_error("User does not exist!\n");
 	}
 	User* user = usersMap.getValueAt(index);
+	if (email != user->getEmail())
+	{
+		if (util::isEmailDuplicate(email, usersMap))
+		{
+			throw std::runtime_error("Email already exists!\n");
+		}
+	}
+	if (phone != user->getPhone())
+	{
+		if (util::isPhoneDuplicate(phone, usersMap))
+		{
+			throw std::runtime_error("Phone number already exists!\n");
+		}
+	}
 	user->setEmail(email);
 	user->setPhone(phone);
 }
@@ -280,13 +297,42 @@ Return type: void
 */
 void UserManagementService::removeUser(const std::string& userID)
 {
+	InventoryManagementService inventoryManagementService;
+	PaymentManagementService paymentManagementService;
+	ServiceManagementService serviceManagementService;
 	int index = m_dataStore.getUsers().find(userID);
 	if (index != -1)
 	{
 		User* user = m_dataStore.getUsers().getValueAt(index);
 		if (user != nullptr)
 		{
+			if (user->getUserType() == util::UserType::CUSTOMER)
+			{
+				serviceManagementService.cancelCustomerServiceBookings(userID);	
+			}
+			if (user->getUserType() == util::UserType::TECHNICIAN)
+			{
+				serviceManagementService.cancelTechnicianJobs(userID);
+			}
 			user->setState(util::State::INACTIVE);
+			inventoryManagementService.detach(user);
+			paymentManagementService.detach(user);
+			serviceManagementService.detach(user);
 		}
 	}
+}
+
+util::Map<std::string, User*> UserManagementService::getUsers(util::UserType type)
+{
+	util::Map<std::string, User*>& currentUsers = m_dataStore.getUsers();
+	util::Map<std::string, User*> filteredUsersMap;
+	for (int iterator = 0; iterator < currentUsers.getSize(); iterator++)
+	{
+		User* currentUser = currentUsers.getValueAt(iterator);
+		if (currentUser && currentUser->getState() == util::State::ACTIVE && currentUser->getUserType() == type)
+		{
+			filteredUsersMap.insert(currentUser->getId(), currentUser);
+		}
+	}
+	return filteredUsersMap;
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Config.h

@@ -15,7 +15,7 @@ namespace config
 	{
 		constexpr const char* DEFAULT_ADMIN_USERNAME = "admin";
 		constexpr const char* DEFAULT_ADMIN_NAME = "admin";
-		constexpr const char* DEFAULT_ADMIN_PASSWORD = "";
+		constexpr const char* DEFAULT_ADMIN_PASSWORD = "admin";
 		constexpr const char* DEFAULT_ADMIN_EMAIL = "admin@vss";
 		constexpr const char* DEFAULT_ADMIN_PHONE = "0000000000";
 	}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Enums.h

@@ -22,7 +22,8 @@ namespace util
 	enum class PaymentMode
 	{
 		ONLINE,
-		OFFLINE
+		OFFLINE,
+        NOTSET
 	};
 
 	enum class PaymentStatus
@@ -110,6 +111,8 @@ namespace util
             return "ONLINE";
         case PaymentMode::OFFLINE:
             return "OFFLINE";
+        case PaymentMode::NOTSET:
+            return "NOTSET";
         }
         throw std::invalid_argument("Invalid PaymentMode");
     }
@@ -134,6 +137,10 @@ namespace util
         {
             return PaymentMode::OFFLINE;
         }
+        if (value == "NOTSET")
+        {
+            return PaymentMode::NOTSET;
+        }
         throw std::invalid_argument("Invalid PaymentMode string");
     }
 
@@ -279,4 +286,4 @@ namespace util
         }
         throw std::invalid_argument("Invalid State string");
     }
-}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/FileHelper.h

@@ -11,10 +11,39 @@ Date: 22-May-2026
 #include <fstream>
 #include <string>
 #include <stdexcept>
+#include <direct.h>
 #include "Vector.h"
 
 namespace util
 {
+    /*
+    Function: ensureDirectoryExists
+    Description: Creates all missing directories present in the given file path.
+                Iteratively parses the path and creates each directory level
+                using _mkdir() before file operations are performed.
+    Parameters:
+        - filePath: const std::string&, relative or absolute file path
+    Returns:
+        - void
+    Throws:
+        - None (_mkdir failures are intentionally ignored if directory already exists)
+    */
+    inline void ensureDirectoryExists(const std::string& filePath)
+    {
+        size_t position = 0;
+
+        while ((position = filePath.find('/', position)) != std::string::npos)
+        {
+            std::string directory = filePath.substr(0, position);
+
+            if (!directory.empty())
+            {
+                (void)_mkdir(directory.c_str());
+            }
+            position++;
+        }
+    }
+
     /*
     Function: loadRecords
     Description: Loads records from a given file path into a vector of strings.
@@ -32,6 +61,7 @@ namespace util
         std::ifstream file(filePath);
         if (!file.is_open())
         {
+            ensureDirectoryExists(filePath);
             std::ofstream newFile(filePath);
             newFile.close();
             file.open(filePath);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/FileManager.h

@@ -15,6 +15,7 @@ Date: 22-May-2026
 #include <fstream>
 #include "Vector.h"
 #include "Map.h"
+#include "FileHelper.h"
 
 namespace util
 {
@@ -51,6 +52,7 @@ namespace util
 		std::ifstream file(m_filePath);
 		if (!file.is_open())
 		{
+			ensureDirectoryExists(m_filePath);
 			std::ofstream newFile(m_filePath);
 			newFile.close();
 			file.open(m_filePath);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/InputHelper.h

@@ -62,6 +62,7 @@ namespace util
      */
     inline void pressEnter()
     {
+        std::cout << std::endl;
         system("pause");
     }
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/OutputHelper.h

@@ -21,4 +21,28 @@ namespace util
     {
         std::cout << "\x1B[2J\x1B[H" << std::flush;
     }
+
+    /*
+    Function: truncateString
+    Description:
+        Truncates a string if its length exceeds the given maximum length.
+        The truncated string ends with "..." to indicate omitted characters.
+    Parameters:
+        - text: const std::string&, input string to truncate
+        - maxLength: size_t, maximum allowed length of the returned string
+    Returns:
+        - std::string: Original string if within limit, otherwise truncated string with "..."
+    */
+    inline std::string truncateString(const std::string& text, size_t maxLength)
+    {
+        if (text.length() <= maxLength)
+        {
+            return text;
+        }
+        if (maxLength <= 3)
+        {
+            return std::string(maxLength, '.');
+        }
+        return text.substr(0, maxLength - 3) + "...";
+    }
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Utility.h

@@ -10,7 +10,6 @@ Date:19-May-2026
 #include "DataStore.h"
 #include "FileHelper.h"
 #include "InventoryItem.h"
-#include "InventoryItem.h"
 #include "NotificationManagementService.h"
 #include "Service.h"
 
@@ -100,4 +99,4 @@ namespace util
         auto observerIDs = service->getObserverIDs();
         util::saveRecords(filePath, observerIDs);
     }
-}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Validator.cpp

@@ -106,4 +106,70 @@ bool util::isPasswordValid(const std::string& password)
     }
 
     return hasUpper && hasLower && hasDigit && hasSpecial;
+}
+
+/*
+ * Function: isUsernameDuplicate
+ * Description: Checks if the given username already exists among active users.
+ * Parameters:
+ *     username - string containing the username to validate
+ *     usersMap - map of user objects keyed by identifier
+ * Returns:
+ *     bool - true if the username is already in use by an active user, false otherwise
+ * Notes:
+ *     - Only considers users with state util::State::ACTIVE
+ */
+bool util::isUsernameDuplicate(const std::string& username, const util::Map<std::string, User*>& usersMap)
+{
+    int index = usersMap.findIf(
+        [&](const std::string&, User* user)
+        {
+            return (user->getUserName() == username && user->getState() == util::State::ACTIVE);
+        }
+    );
+    return index != -1;
+}
+
+/*
+ * Function: isPhoneDuplicate
+ * Description: Checks if the given phone number already exists among active users.
+ * Parameters:
+ *     phone - string containing the phone number to validate
+ *     usersMap - map of user objects keyed by identifier
+ * Returns:
+ *     bool - true if the phone number is already in use by an active user, false otherwise
+ * Notes:
+ *     - Only considers users with state util::State::ACTIVE
+ */
+bool util::isPhoneDuplicate(const std::string& phone, const util::Map<std::string, User*>& usersMap)
+{
+    int index = usersMap.findIf(
+        [&](const std::string&, User* user)
+        {
+            return (user->getPhone() == phone && user->getState() == util::State::ACTIVE);
+        }
+    );
+    return index != -1;
+}
+
+/*
+ * Function: isEmailDuplicate
+ * Description: Checks if the given email address already exists among active users.
+ * Parameters:
+ *     email - string containing the email address to validate
+ *     usersMap - map of user objects keyed by identifier
+ * Returns:
+ *     bool - true if the email address is already in use by an active user, false otherwise
+ * Notes:
+ *     - Only considers users with state util::State::ACTIVE
+ */
+bool util::isEmailDuplicate(const std::string& email, const util::Map<std::string, User*>& usersMap)
+{
+    int index = usersMap.findIf(
+        [&](const std::string&, User* user)
+        {
+            return (user->getEmail() == email && user->getState() == util::State::ACTIVE);
+        }
+    );
+    return index != -1;
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Validator.h

@@ -9,10 +9,15 @@
 #include<string>
 #include<algorithm>
 #include<cctype>
+#include "Map.h"
+#include "User.h"
 
 namespace util
 {
 	bool isPhoneNumberValid(const std::string&);
 	bool isEmailValid(const std::string&);
 	bool isPasswordValid(const std::string&);
+	bool isUsernameDuplicate(const std::string&, const util::Map<std::string, User*>&);
+	bool isPhoneDuplicate(const std::string&, const util::Map<std::string, User*>&);
+	bool isEmailDuplicate(const std::string&, const util::Map<std::string, User*>&);
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/AdminMenu.cpp

@@ -11,13 +11,13 @@ Date: 19-May-2026
 #include <iomanip>
 #include <iostream>
 #include "AdminMenu.h"
-#include "ComboPackage.h"
 #include "Enums.h"
 #include "InputHelper.h"
 #include "InventoryItem.h"
 #include "MenuHelper.h"
 #include "OutputHelper.h"
 #include "Service.h"
+#include "ServiceBooking.h"
 #include "User.h"
 #include "Utility.h"
 #include "Validator.h"
@@ -158,10 +158,33 @@ void AdminMenu::viewStockLevels()
 {
     util::clear();
 	auto inventoryItems = m_controller.getInventoryItems();
+	bool hasActiveItems = false;
+	std::cout << "View Stock Levels" << std::endl;
+	if (inventoryItems.isEmpty())
+	{
+		std::cout << "No items found in Inventory.\n";
+		util::pressEnter();
+		return;
+	}
+	for (int index = 0; index < inventoryItems.getSize(); index++)
+	{
+		const InventoryItem* item = inventoryItems.getValueAt(index);
+		if (item->getState() == util::State::ACTIVE)
+		{
+			hasActiveItems = true;
+			break;
+		}
+	}
+	if (!hasActiveItems)
+	{
+		std::cout << "No active Inventory Item found.\n";
+		util::pressEnter();
+		return;
+	}
 	std::cout << std::left << std::setw(15) << "Item ID"
 		<< std::setw(25) << "Part Name"
-		<< std::setw(10) << "Quantity"
-		<< std::setw(10) << "Price"
+		<< std::setw(15) << "Quantity"
+		<< std::setw(15) << "Price"
 		<< std::endl;
 	for (int iterator = 0; iterator < inventoryItems.getSize(); ++iterator)
 	{
@@ -172,12 +195,14 @@ void AdminMenu::viewStockLevels()
 			{
 				std::cout << std::left << std::setw(15) << item->getId()
 					<< std::setw(25) << item->getPartName()
-					<< std::setw(10) << item->getQuantity()
-					<< std::setw(10) << item->getPrice()
+					<< std::setw(15) << item->getQuantity()
+					<< std::setw(15) << item->getPrice()
 					<< std::endl;
 			}
 		}
 	}
+	std::cout << "\n";
+	util::pressEnter();
 }
 
 /*
@@ -193,13 +218,15 @@ void AdminMenu::addInventoryItem()
 	int choice, quantity;
 	double price;
 	std::string partName;
-	std::cout << "1. Add new item \n2. Add Quantity\nEnter your choice : ";
+	std::cout << "Add Inventory Item\n";
+	std::cout << "1. Add new item \n2. Restock Item\n\nEnter your choice : ";
 	util::read(choice);
 	switch (choice)
 	{
-	case 1: 
+	case 1:
 	{
-		std::cout << "--------Enter Item Details----------\n";
+		util::clear();
+		std::cout << "Enter Item Details\n";
 		std::cout << "Part Name : ";
 		util::read(partName);
 		std::cout << "Quantity : ";
@@ -207,15 +234,21 @@ void AdminMenu::addInventoryItem()
 		std::cout << "Price : ";
 		util::read(price);
 		m_controller.addInventoryItem(partName, quantity, price);
-		std::cout << "New Item " << partName << " added to the Inventory.\n";
+		std::cout << "\nNew Item " << partName << " added to the Inventory.\n\n";
 		break;
 	}
 	case 2:
 	{
+		util::clear();
+		std::cout << "Select Item to Restock\n";
 		auto inventoryItems = m_controller.getInventoryItems();
 		addQuantityToItem(inventoryItems, m_controller);
 		break;
 	}
+	default:
+	{
+		std::cout << "\nEnter a valid choice.\n\n";
+	}
 	}
 	util::pressEnter();
 }
@@ -230,6 +263,7 @@ Return type: void
 void AdminMenu::removeInventoryItem()
 {
     util::clear();
+	std::cout << "Remove Inventory Item\n";
     auto inventoryItems = m_controller.getInventoryItems();
     auto activeItems = filterActiveItems(inventoryItems);
     int activeItemsSize = activeItems.getSize();
@@ -273,8 +307,10 @@ void AdminMenu::checkStockAvailability()
 {
 	util::clear();
 	std::string itemId;
-	std::cout << "Enter the Item Id : ";
+	std::cout << "Check Stock Availability \n";
+	std::cout << "Enter the Item ID : ";
 	util::read(itemId);
+	util::clear();
 	const InventoryItem* selectedItem = m_controller.getInventoryItem(itemId);
 	if (selectedItem != nullptr)
 	{
@@ -287,19 +323,124 @@ void AdminMenu::checkStockAvailability()
 			std::cout << "Quantity     : " << selectedItem->getQuantity() << "\n";
 		}
 	}
+	else
+	{
+		std::cout << "Item not Found" << std::endl;
+	}
 	util::pressEnter();
 }
 
+/*
+Function: assignJob
+Description: Allows the admin to assign pending service bookings to available technicians.
+			 Creates job cards for selected services.
+Parameters:
+	- None
+Returns:
+	- void
+*/
 void AdminMenu::assignJob()
 {
+	util::clear();
+	std::cout << "Assign Job to Technician\n";
+	std::string selectedService;
+	bool hasPendingService = false;
+	auto currentBookings = m_controller.getServiceBookings();
+	auto pendingServiceBookings = filterActiveServiceBookings(currentBookings);
+	auto availableTechnicians = m_controller.getUsers(util::UserType::TECHNICIAN);
+	int bookingsSize = pendingServiceBookings.getSize();
+	util::Map<int, const ServiceBooking*> serviceBookingsMap;
+	util::Map<int, const User*> currentAvailableTechniciansMap;
+	if (listServiceBookings(pendingServiceBookings, bookingsSize, serviceBookingsMap))
+	{
+		const ServiceBooking* selectedService = selectPendingServiceBookings(serviceBookingsMap);
+		if (selectedService)
+		{
+			if (availableTechnicians.getSize() != 0)
+			{
+				listAvailableTechnicians(availableTechnicians, availableTechnicians.getSize(), currentAvailableTechniciansMap);
+				const User* selectedTechnician = selectTechnician(currentAvailableTechniciansMap);
+				if (selectedTechnician)
+				{
+					auto& servicesInBooking = selectedService->getServices();
+					for (int iterator = 0; iterator < servicesInBooking.getSize(); iterator++)
+					{
+						m_controller.createJobCard(selectedService->getId(), selectedTechnician->getId(), servicesInBooking.getValueAt(iterator)->getId());
+					}
+					std::cout << "Job card created for each service and technician successfully assigned.\n\n";
+				}
+			}
+			else
+			{
+				std::cout << "No technicians are currently available.\n\n";
+			}
+		}
+	}
+	else
+	{
+		std::cout << "No pending service bookings available.\n\n";
+	}
+	util::pressEnter();
 }
 
+/*
+Function: createService
+Description: Allows the admin to create a new service by selecting inventory items and specifying labor cost.
+Parameters:
+	- None
+Returns:
+	- void
+*/
 void AdminMenu::createService()
 {
+	util::clear();
+	std::cout << "Create Service\n";
+	std::string serviceName;
+	double labourCost;
+	std::cout << "Enter the service name: ";
+	util::read(serviceName);
+	util::Map<std::string, const InventoryItem*> currentInventoryItems = m_controller.getInventoryItems();
+	util::Map<std::string, const InventoryItem*> activeInventoryItems = filterActiveItems(currentInventoryItems);
+	util::Vector<std::string> selectedInventoryItems;
+	selectInventoryItems(activeInventoryItems,selectedInventoryItems);
+	if (selectedInventoryItems.isEmpty())
+	{
+		util::pressEnter();
+		return;
+	}
+	std::cout << "\nEnter the labour cost: ";
+	util::read(labourCost);
+    m_controller.createService(serviceName, selectedInventoryItems, labourCost);
+    std::cout << "\nService created sucessfully.\n\n";
+	util::pressEnter();
 }
 
+/*
+Function: removeService
+Description: Allows the admin to remove an existing service by selecting from available services.
+Parameters:
+	- None
+Returns:
+	- void
+*/
 void AdminMenu::removeService()
 {
+	util::clear();
+	std::cout << "Remove Service\n";
+	std::string selectedServiceID;
+	util::Map<std::string, const Service*> currentServices = m_controller.getServices();
+	util::Map<std::string, const Service*> currentActiveServices = filterActiveServices(currentServices);
+	selectedServiceID = selectServicesToRemove(currentActiveServices);
+	if (selectedServiceID != "")
+	{
+		m_controller.removeService(selectedServiceID);
+		std::cout << "Service removed successfully.\n\n";
+	}
+	else
+	{
+		std::cout << "Failed  to remove service.\n\n";
+	}
+	util::pressEnter();
 }
 
 /*
@@ -312,36 +453,37 @@ void AdminMenu::addTechnician()
 {
 	util::clear();
 	std::string username, name, password, email, phoneNumber;
-	std::cout << std::left << std::setw(25) << "Enter Technician Username: ";
+	std::cout << "Add Technician\n";
+	std::cout << "Enter Technician Username: ";
 	util::read(username);
-	std::cout << std::left << std::setw(25) << "Enter Technician Name: ";
+	std::cout << "Enter Technician Name: ";
 	util::read(name);
-	std::cout << std::setw(25) << "Enter Technician Password: ";
+	std::cout << "Enter Technician Password: ";
 	util::read(password);
 	if(!util::isPasswordValid(password))
 	{
-		std::cout << "Error: Password is invalid!";
+		std::cout << "\nError: Password is invalid!\n\n";
 		util::pressEnter();
 		return;
 	}
-	std::cout << std::setw(25) << "Enter Technician Email: ";
+	std::cout << "Enter Technician Email: ";
 	util::read(email);
 	if(!util::isEmailValid(email))
 	{
-		std::cout << "Error: Email is invalid!";
+		std::cout << "\nError: Email is invalid!\n\n";
 		util::pressEnter();
 		return;
 	}
-	std::cout << std::setw(25) << "Enter Technician Phone: ";
+	std::cout << "Enter Technician Phone: ";
 	util::read(phoneNumber);
 	if(!util::isPhoneNumberValid(phoneNumber))
 	{
-		std::cout << "Error: Phone Number is invalid!";
+		std::cout << "\nError: Phone Number is invalid!\n\n";
 		util::pressEnter();
 		return;
 	}
 	m_controller.createTechnician(username, name, password, email, phoneNumber);
-	std::cout << "\nTechnician Added Successfully.\n";
+	std::cout << "\nTechnician Added Successfully.\n\n";
 	util::pressEnter();
 }
 
@@ -358,6 +500,7 @@ void AdminMenu::removeUser()
 	auto listOfUsers = m_controller.getUsers();
 	auto listOfActiveUsers = filterActiveUsers(listOfUsers);
 	int activeUserCount = listOfActiveUsers.getSize();
+	std::cout << "Remove User \n";
 	if (activeUserCount < 1)
 	{
 		std::cout << "No Active users." << std::endl;
@@ -392,7 +535,10 @@ Return type: void
 void AdminMenu::createComboPackages()
 {
 	util::clear();
+	std::cout << "Create Combo Packages\n";
 	auto serviceList = m_controller.getServices();
+	auto activeServices = filterActiveServices(serviceList);
+	int currentActiveServicesCount = activeServices.getSize();
     const int NUMBER_OF_SERVICE_PER_PACKAGE = 2;
 	util::Vector<std::string> selectedServiceID;
     for (int iterator = 0; iterator < NUMBER_OF_SERVICE_PER_PACKAGE; iterator++)
@@ -400,10 +546,10 @@ void AdminMenu::createComboPackages()
         const Service* chosenService = nullptr;
         while (true)
         {
-            chosenService = selectServiceFromServices(serviceList);
-            if (chosenService == nullptr)
+            chosenService = selectServiceFromServices(activeServices);
+            if (!chosenService)
             {
-                std::cout << "Failed to create combo package!";
+                std::cout << "Failed to create combo package!\n\n";
                 util::pressEnter();
                 return;
             }
@@ -418,13 +564,21 @@ void AdminMenu::createComboPackages()
             }
             if (alreadyChosen)
             {
+				if (currentActiveServicesCount < 2)
+				{
+					break;
+				}
                 std::cout << "Service already selected. Please choose a different one." << std::endl;
                 continue; 
             }
             selectedServiceID.push_back(chosenService->getId());
-            util::clear();
             break;
         }
+		if (currentActiveServicesCount < 2)
+		{
+			std::cout << "All the available services selected\n\n";
+			break;
+		}
     }
     std::string packageName;
     double discountPercentage;
@@ -452,16 +606,17 @@ Return type: void
 void AdminMenu::removeComboPackage()
 {
 	util::clear();
+	std::cout << "Remove Combo Package\n";
 	util::Map<std::string, const ComboPackage*> currentComboPackages = m_controller.getComboPackages();
 	std::string selectedComboPackageID = selectComboPackage(currentComboPackages);
-	if (selectedComboPackageID != "")
+	if (!selectedComboPackageID.empty())
 	{
 		m_controller.removeComboPackage(selectedComboPackageID);
-		std::cout << "Combo Package removed successfully.\n";
+		std::cout << "Combo Package removed successfully.\n\n";
 	}
 	else
 	{
-		std::cout << "Combo package removal failed.\n";
+		std::cout << "Combo package removal failed.\n\n";
 	}
 	util::pressEnter();
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/CustomerMenu.cpp

@@ -6,15 +6,21 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
+
 #include <iomanip>
 #include "ComboPackage.h"
 #include "CustomerMenu.h"
-#include "InputHelper.h"
-#include "InventoryItem.h"
-#include "Map.h"
 #include "MenuHelper.h"
+#include "Enums.h"
+#include "InputHelper.h"
 #include "OutputHelper.h"
+#include "InventoryItem.h"
+#include "Invoice.h"
+#include "Map.h"
 #include "Service.h"
+#include "ServiceBooking.h"
+#include "Timestamp.h"
+#include "User.h"
 #include "Validator.h"
 #include "Vector.h"
 
@@ -138,11 +144,12 @@ void CustomerMenu::updateDetails()
 {
 	std::string email, phone;
 	util::clear();
+    std::cout << "Update Details\n";
 	std::cout << "Enter new email: ";
 	util::read(email);
 	if (!util::isEmailValid(email))
 	{
-		std::cout << "Error: Email is invalid!";
+		std::cout << "Error: Email is invalid!\n";
 		util::pressEnter();
 		return;
 	}
@@ -150,12 +157,12 @@ void CustomerMenu::updateDetails()
 	util::read(phone);
 	if (!util::isPhoneNumberValid(phone))
 	{
-		std::cout << "Error: Phone number is invalid!";
+		std::cout << "Error: Phone number is invalid!\n";
 		util::pressEnter();
 		return;
 	}
 	m_controller.updateUserDetails(email, phone);
-	std::cout << "Profile details updated successfully";
+	std::cout << "Profile details updated successfully\n";
 	util::pressEnter();
 }
 
@@ -169,9 +176,16 @@ Return type: void
 void CustomerMenu::selectService()
 {
     std::string vehicleNumber, vehicleBrand, vehicleModel;
-	auto services = m_controller.getServices();
-    util::Vector<std::string> selectedServices;
     util::clear();
+    std::cout << "Select a Service\n";
+	auto services = m_controller.getServices();
+    if (services.isEmpty())
+    {
+        std::cout << "No services available!";
+        util::pressEnter();
+        return;
+    }
+    util::Vector<std::string> selectedServices;
     const Service* selectedService = selectServiceFromServices(services);
     if (selectedService == nullptr)
     {
@@ -181,6 +195,7 @@ void CustomerMenu::selectService()
     }
     selectedServices.push_back(selectedService->getId());
     util::clear();
+    std::cout << "Enter Vehicle Details\n";
     std::cout << "Enter vehicle number: ";
     util::read(vehicleNumber);
     std::cout << "Enter vehicle brand: ";
@@ -202,16 +217,27 @@ Return type: void
 void CustomerMenu::selectComboPackage()
 {
     std::string vehicleNumber, vehicleBrand, vehicleModel;
-    auto comboPackages = m_controller.getComboPackages();
     util::clear();
-    const ComboPackage* selectedComboPackage = selectComboPackageFromPackages(comboPackages);
-    if (selectedComboPackage == nullptr)
+    std::cout << "Select a Combo Package\n";
+    auto comboPackages = m_controller.getComboPackages();
+    util::Map<std::string, const ComboPackage*> activeComboPackages = filterComboPackages(comboPackages);
+    if (activeComboPackages.isEmpty())
     {
-        std::cout << "Failed to book combo package!";
+        std::cout << "No combo packages available!\n\n";
         util::pressEnter();
         return;
     }
+    const ComboPackage* selectedComboPackage = selectComboPackageFromPackages(activeComboPackages);
+    if (selectedComboPackage == nullptr)
+    {
+        std::cout << "Failed to book combo package!\n\n";
+        util::pressEnter();
+        return;
+    }
+    std::cout << "Combo Package selected\n";
+    util::pressEnter();
     util::clear();
+    std::cout << "Enter the vehicle details\n";
     std::cout << "Enter vehicle number: ";
     util::read(vehicleNumber);
     std::cout << "Enter vehicle brand: ";
@@ -219,20 +245,127 @@ void CustomerMenu::selectComboPackage()
     std::cout << "Enter vehicle model: ";
     util::read(vehicleModel);
     m_controller.purchaseComboPackage(selectedComboPackage->getId(), vehicleNumber, vehicleBrand, vehicleModel);
-    std::cout << "Combo Package has been booked successfully";
+    std::cout << "Combo Package has been booked successfully\n\n";
     util::pressEnter();
 }
 
+/*
+Function: viewServiceHistory
+Description: Displays the customer’s past service bookings in tabular format,
+             including booking ID, technician, vehicle details, discount percentage, and status.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void CustomerMenu::viewServiceHistory()
 {
+	util::clear();
+	bool hasServiceHistory = false;
+	const User* currentUser = m_controller.getAuthenticatedUser();
+	std::string currentUserID = currentUser->getId();
+	util::Map<std::string, const ServiceBooking*> serviceBookingsByCurrentUser = m_controller.getServiceBookingsByUser(currentUserID);
+    std::cout << "View Service History" << std::endl;
+    if (serviceBookingsByCurrentUser.getSize() != 0)
+    {
+        std::cout << std::left
+            << std::setw(15) << "Booking ID"
+            << std::setw(20) << "Technician"
+            << std::setw(20) << "Vehicle Brand"
+            << std::setw(20) << "Vehicle Number"
+            << std::setw(20) << "Vehicle Model"
+            << std::setw(20) << "Discount %"
+            << std::setw(20) << "Status"
+            << std::endl;
+        for (int iterator = 0; iterator < serviceBookingsByCurrentUser.getSize(); iterator++)
+        {
+            const ServiceBooking* currentBooking = serviceBookingsByCurrentUser.getValueAt(iterator);
+            std::string technicianName = currentBooking->getAssignedTechnician() == nullptr
+                ? "Not Assigned"
+                : currentBooking->getAssignedTechnician()->getName();
+            std::cout << std::left
+                << std::setw(15) << currentBooking->getId()
+                << std::setw(20) << technicianName
+                << std::setw(20) << currentBooking->getVehicleBrand()
+                << std::setw(20) << currentBooking->getVehicleNumber()
+                << std::setw(20) << currentBooking->getVehicleModel()
+                << std::setw(20) << currentBooking->getDiscountPercentage()
+                << std::setw(20) << util::getServiceJobStatusString(currentBooking->getStatus())
+                << std::endl;
+            hasServiceHistory = true;
+        }
+    }
+    if (!hasServiceHistory)
+    {
+        std::cout << "No history available." << std::endl;
+    }
+    util::pressEnter();
 }
 
+/*
+Function: completePayments
+Description: Allows the customer to complete pending payments for invoices.
+             Validates invoice selection and payment mode before completing payment.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void CustomerMenu::completePayments()
 {
+	util::clear();
+    std::cout << "Complete Payments\n";
+	util::Map<std::string, const Invoice*> currentInvoices = m_controller.getInvoicesByUser();
+    if (currentInvoices.isEmpty())
+    {
+        std::cout << "No pending invoices available for payment.\n";
+        util::pressEnter();
+        return;
+    }
+    bool hasPending = false;
+    for (int index = 0; index < currentInvoices.getSize(); ++index)
+    {
+        const Invoice* invoice = currentInvoices.getValueAt(index);
+        if (invoice && invoice->getStatus() == util::PaymentStatus::PENDING)
+        {
+            hasPending = true;
+            break;
+        }
+    }
+    if (!hasPending)
+    {
+        std::cout << "No pending invoices available for payment.\n";
+        util::pressEnter();
+        return;
+    }
+	std::string selectedID = selectInvoiceFromUserForPayment(currentInvoices);
+    if (selectedID == "")
+    {
+        std::cout << "Payment failed.\n";
+        util::pressEnter();
+        return;
+    }
+    util::PaymentMode paymentMode = selectPaymentMode();
+    m_controller.completePayment(selectedID, paymentMode);
+    std::cout << "Payment completed successfully.\n";
+    util::pressEnter();
 }
 
+/*
+Function: viewInvoices
+Description: Displays invoices associated with the customer by calling displayInvoices.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void CustomerMenu::viewInvoices()
 {
+	util::clear();
+    std::cout << "View Invoices\n";
+	util::Map<std::string, const Invoice*> currentUserInvoices = m_controller.getInvoicesByUser();
+	displayInvoices(currentUserInvoices);
+    util::pressEnter();
 }
 
 /*
@@ -265,4 +398,4 @@ void CustomerMenu::configureNotifications()
     util::clear();
     std::cout << "Notification preferences updated successfully.\n";
     util::pressEnter();
-}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/TechnicianMenu.cpp

@@ -6,12 +6,15 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
-#include "TechnicianMenu.h"
+
+#include "Enums.h"
 #include "InputHelper.h"
+#include "JobCard.h"
+#include "MenuHelper.h"
 #include "OutputHelper.h"
+#include "Service.h"
+#include "TechnicianMenu.h"
 #include "Validator.h"
-#include "MenuHelper.h"
-#include "MenuHelper.h"
 
 /*
 Function: showMenu
@@ -79,9 +82,28 @@ bool TechnicianMenu::handleOperation(int choice)
     return true;
 }
 
-
+/*
+Function: completeJob
+Description: Allows the technician to mark a selected job card as completed.
+             Validates selection and updates job status through the controller.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void TechnicianMenu::completeJob()
 {
+    util::clear();
+    std::cout << "Complete Job\n";
+	util::Map<std::string, const JobCard*> assignedJobCards = m_controller.getJobCardsByUser();
+    util::Map<std::string, const JobCard*> startedJobCards = filterStartedJobCards(assignedJobCards);
+	std::string selectedJobID = selectJobCardToComplete(startedJobCards);
+    if (!selectedJobID.empty())
+	{
+		m_controller.completeJob(selectedJobID);
+		std::cout << "\nJob marked as completed.\n\n";
+	}
+    util::pressEnter();
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/UserInterface.cpp

@@ -7,6 +7,8 @@ Author: Trenser
 Date:19-May-2026
 */
 
+#include <iostream>
+#include <stdexcept>
 #include "Enums.h"
 #include "InputHelper.h"
 #include "OutputHelper.h"
@@ -23,29 +25,44 @@ Return type: void
 */
 void UserInterface::run()
 {
-	m_controller.loadSystemData();
-	m_controller.runSystemChecks();
-	bool isMenuActive = true;
-	while (isMenuActive)
+	try
 	{
-		try
+		m_controller.loadSystemData();
+		m_controller.runSystemChecks();
+		bool isMenuActive = true;
+		while (isMenuActive)
 		{
-			int choice;
-			util::clear();
-			std::cout << "Vehicle Service System\n1. Login\n2. Register Customer\n3. Exit\nEnter your Choice: ";
-			util::read(choice);
-			if (!handleOperation(choice))
+			try
 			{
-				isMenuActive = false;
+				int choice;
+				util::clear();
+				std::cout << "Vehicle Service System\n1. Login\n2. Register Customer\n3. Exit\nEnter your Choice: ";
+				util::read(choice);
+				if (!handleOperation(choice))
+				{
+					isMenuActive = false;
+				}
+			}
+			catch (const std::exception& e)
+			{
+				std::cout << "Exception: " << e.what() << std::endl;
+				util::pressEnter();
 			}
 		}
-		catch (const std::exception& e)
-		{
-			std::cout << "Exception: " << e.what() << std::endl;
-			util::pressEnter();
-		}
+		m_controller.saveSystemData();
+	}
+	catch (const std::invalid_argument& exception)
+	{
+		std::cout << "Exception: Invalid Argument: " << exception.what() << std::endl;
+	}
+	catch (const std::exception& exception)
+	{
+		std::cout << "Exception: " << exception.what() << std::endl;
+	}
+	catch (...)
+	{
+		std::cout << "Unknown error occurred." << std::endl;
 	}
-	m_controller.saveSystemData();
 }
 
 /*
@@ -85,6 +102,7 @@ void UserInterface::login()
 {
 	std::string username, password;
 	util::clear();
+	std::cout << "Login\n";
 	std::cout << "Enter username: ";
 	util::read(username);
 	std::cout << "Enter password: ";
@@ -92,7 +110,7 @@ void UserInterface::login()
 	if (m_controller.login(username, password))
 	{
 		const User* authenticatedUser = m_controller.getAuthenticatedUser();
-		if (authenticatedUser != nullptr)
+		if (authenticatedUser && authenticatedUser->getState() != util::State::INACTIVE)
 		{
 			switch (authenticatedUser->getUserType())
 			{
@@ -110,10 +128,16 @@ void UserInterface::login()
 				break;
 			}
 		}
+		else if (authenticatedUser && authenticatedUser->getState() == util::State::INACTIVE)
+		{
+			std::cout << "\nError: Your account has been disabled. Please contact your Administrator.";
+			util::pressEnter();
+		}
 	}
 	else
 	{
 		std::cout << "\nError: Invalid Username or Password";
+		util::pressEnter();
 	}
 }
 
@@ -129,6 +153,7 @@ void UserInterface::registerCustomer()
 {
 	std::string username, name, email, phone, password;
 	util::clear();
+	std::cout << "Register Customer\n";
 	std::cout << "Enter username: ";
 	util::read(username);
 	std::cout << "Enter name: ";