Commit aee6356e: Implement Confirm Payment Functionality

<User Story> Complete Payments - 1797</User Story>

<Changes>
1. Added Controller::getAllInvoices
   - Retrieves all invoices from PaymentManagementService and returns them as a read-only map.
2. Implemented Controller::confirmPayment
   - Delegates payment confirmation for a given invoice ID to PaymentManagementService.
3. Introduced PaymentManagementService::getAllInvoice
   - Provides access to all invoices stored in the datastore.
4. Added PaymentManagementService::confirmPayment
   - Confirms payment for a specific invoice, updates payment date and status, and sends notification.
5. Extended util::PaymentStatus enum
   - Added PAID status and updated string conversion.
6. Integrated AdminMenu::confirmPayment
   - Validates invoice list, filters by status, allows selection, and confirms payment.
7. Updated CustomerMenu::completePayments
   - Uses parameterized status filtering for invoice selection.
8. Enhanced MenuHelper::selectInvoiceFromUserForPayment
   - Accepts requiredStatus parameter for flexible filtering.
9. Adjusted AdminMenu options
   - Added "Confirm Payment" before Logout.
</Changes>

<Test>
Acceptance Criteria:
1. Admin selects "Confirm Payment" from menu.
   - Verify system prompts and displays invoices filtered by status.
2. Admin selects invoice with status = PAID.
   - Verify payment confirmation updates date, sets status, and sends notification.
3. Admin attempts confirmation with empty invoice list.
   - Verify error message: "No pending invoices available for confirmation."
4. Customer completes payment.
   - Verify selection uses util::PaymentStatus::PENDING and payment flow works correctly.
5. Invalid invoice ID entered.
   - Verify system throws runtime_error with "Payment failed: invalid invoice ID."

Precondition:
1. Admin logged into system.
2. At least one invoice exists in datastore.
3. Notification system available.

Steps:
1. Navigate to Admin menu → Confirm Payment.
2. Select invoice with PAID status.
3. Confirm payment and check notification.
4. Attempt with empty invoice list.
5. Attempt with invalid invoice ID.
</Test>

<Review>
Sreeja Reghukumar
</Review>

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/controllers/Controller.cpp

@@ -6,10 +6,16 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
-#include <stdexcept>
+#include "ComboPackage.h"
 #include "Controller.h"
 #include "Enums.h"
+#include "InventoryItem.h"
+#include "Invoice.h"
+#include "JobCard.h"
+#include "Service.h"
+#include "ServiceBooking.h"
 #include "User.h"
+#include <stdexcept>
 
 /*
 Function: login
@@ -72,8 +78,19 @@ const User* Controller::getAuthenticatedUser()
     return m_authenticationManagementService.getAuthenticatedUser();
 }
 
-void Controller::createTechnician(const std::string& username, const std::string& name, const std::string& password, const std::string& email, const std::string& phone)
+/*
+Function: createTechnician
+Description: Creates a new technician account with provided details by
+             delegating to the user management service.
+Parameter: const std::string& username - technician's username
+           const std::string& password - technician's password
+           const std::string& email - technician's email address
+           const std::string& phoneNumber - technician's phone number
+Return type: void
+*/
+void Controller::createTechnician(const std::string& username, const std::string& name, const std::string& password, const std::string& email, const std::string& phoneNumber)
 {
+    m_userManagementService.createUser(username, name, password, email, phoneNumber, util::UserType::TECHNICIAN);
 }
 
 /*
@@ -93,14 +110,45 @@ void Controller::updateUserDetails(const std::string& email, const std::string&
     m_userManagementService.updateUserDetails(authenticatedUser->getId(), email, phone);
 }
 
+/*
+Function: getServices
+Description: Retrieves all available services in read-only form.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const Service*> containing all services
+*/
 util::Map<std::string, const Service*> Controller::getServices()
 {
-    return util::Map<std::string, const Service*>();
+    util::Map<std::string, Service*> currentServices = m_serviceManagementService.getServices();
+    util::Map<std::string, const Service*> readOnlyServices;
+    for (int iterator = 0; iterator < currentServices.getSize(); iterator++)
+    {
+        readOnlyServices.insert(currentServices.getValueAt(iterator)->getId(), currentServices.getValueAt(iterator));
+    }
+    return readOnlyServices;
 }
 
+/*
+Function: getComboPackages
+Description: Retrieves all available combo packages from the service
+             management service and constructs a read-only map.
+Parameter: None
+Return type: util::Map<std::string, const ComboPackage*>
+*/
 util::Map<std::string, const ComboPackage*> Controller::getComboPackages()
 {
-    return util::Map<std::string, const ComboPackage*>();
+    util::Map<std::string, ComboPackage*> currentAvailableComboPackages = m_serviceManagementService.getComboPackages();
+    util::Map<std::string, const ComboPackage*> readOnlyComboPackages;
+    for (int iterator = 0; iterator < currentAvailableComboPackages.getSize(); iterator++)
+    {
+        ComboPackage* currentComboPackage = currentAvailableComboPackages.getValueAt(iterator);
+        if (currentComboPackage)
+        {
+            readOnlyComboPackages.insert(currentComboPackage->getId(), currentComboPackage);
+        }
+    }
+    return readOnlyComboPackages;
 }
 
 /*
@@ -131,84 +179,333 @@ void Controller::purchaseComboPackage(const std::string& comboPackageID, const s
     m_serviceManagementService.purchaseComboPackage(comboPackageID, vehicleNumber, vehicleBrand, vehicleModel);
 }
 
+/*
+Function: getInventoryItems
+Description: Retrieves all inventory items from the inventory management service
+             and constructs a read-only map for external use.
+Parameter: None
+Return type: util::Map<std::string, const InventoryItem*>
+*/
 util::Map<std::string, const InventoryItem*> Controller::getInventoryItems()
 {
-    return util::Map<std::string, const InventoryItem*>();
+    auto inventoryItems = m_inventoryManagementService.getInventoryItems();
+    util::Map<std::string, const InventoryItem*> readOnlyInventoryItems;
+    int inventoryItemsMapSize = inventoryItems.getSize();
+    for (int index = 0; index < inventoryItemsMapSize; index++)
+    {
+        readOnlyInventoryItems.insert(inventoryItems.getKeyAt(index), inventoryItems.getValueAt(index));
+    }
+    return readOnlyInventoryItems;
 }
 
+/*
+Function: getInventoryItem
+Description: Retrieves a specific inventory item by its ID from the inventory management service.
+Parameter: const std::string& inventoryItemID - ID of the inventory item
+Return type: const InventoryItem*
+*/
 const InventoryItem* Controller::getInventoryItem(const std::string& inventoryItemID)
 {
-    return nullptr;
+    return m_inventoryManagementService.getInventoryItem(inventoryItemID);
 }
 
+/*
+Function: addInventoryItem
+Description: Adds a new inventory item with specified details to the inventory management service.
+Parameter: const std::string& partName - name of the part
+           int quantity - quantity of the part
+           double price - price of the part
+Return type: void
+*/
 void Controller::addInventoryItem(const std::string& partName, int quantity, double price)
 {
+    m_inventoryManagementService.addInventoryItem(partName, quantity, price);
 }
 
+/*
+Function: removeInventoryItem
+Description: Removes an inventory item from the inventory management service by its ID.
+Parameter: const std::string& inventoryItemID - ID of the inventory item
+Return type: void
+*/
 void Controller::removeInventoryItem(const std::string& inventoryItemID)
 {
+    m_inventoryManagementService.removeInventoryItem(inventoryItemID);
 }
 
+/*
+Function: addInventoryItemStock
+Description: Adds stock to an existing inventory item in the inventory management service.
+Parameter: const std::string& selectedItemId - ID of the inventory item
+           int quantity - quantity to add
+Return type: void
+*/
+void Controller::addInventoryItemStock(const std::string& selectedItemId, int quantity)
+{
+    m_inventoryManagementService.addInventoryItemStock(selectedItemId, quantity);
+}
+
+/*
+Function: getServiceBookings
+Description: Retrieves all service bookings in read-only form.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const ServiceBooking*> containing service bookings
+*/
 util::Map<std::string, const ServiceBooking*> Controller::getServiceBookings()
 {
-    return util::Map<std::string, const ServiceBooking*>();
+    auto serviceBookings = m_serviceManagementService.getServiceBookings();
+    util::Map<std::string, const ServiceBooking*> readOnlyServiceBookings;
+    for (int iterator = 0; iterator < serviceBookings.getSize(); iterator++)
+    {
+        readOnlyServiceBookings.insert(serviceBookings.getKeyAt(iterator), serviceBookings.getValueAt(iterator));
+    }
+    return readOnlyServiceBookings;
 }
 
+/*
+Function: getServiceBookingsByUser
+Description: Retrieves all service bookings for a specific user.
+Parameters:
+    - userID: std::string, the user ID
+Returns:
+    - util::Map<std::string, const ServiceBooking*> containing bookings for the user
+*/
 util::Map<std::string, const ServiceBooking*> Controller::getServiceBookingsByUser(const std::string userID)
 {
-    return util::Map<std::string, const ServiceBooking*>();
+    util::Map<std::string, const ServiceBooking*> readOnlyServiceBookingsByUserMap;
+    util::Map<std::string, ServiceBooking*> currentServiceBookingsByUser = m_serviceManagementService.getServiceBookings(userID);
+    for (int iterator = 0; iterator < currentServiceBookingsByUser.getSize(); iterator++)
+    {
+        readOnlyServiceBookingsByUserMap.insert(currentServiceBookingsByUser.getValueAt(iterator)->getId(), currentServiceBookingsByUser.getValueAt(iterator));
+    }
+    return readOnlyServiceBookingsByUserMap;
 }
 
+/*
+Function: getUsers
+Description: Retrieves all users from the user management service and
+             constructs a read-only map.
+Parameter: None
+Return type: util::Map<std::string, const User*>
+*/
 util::Map<std::string, const User*> Controller::getUsers()
 {
-    return util::Map<std::string, const User*>();
+    auto listOfUsers = m_userManagementService.getUsers();
+    util::Map<std::string, const User*> readOnlyUserList;
+    for (int iterator = 0; iterator < listOfUsers.getSize(); iterator++)
+    {
+        readOnlyUserList.insert(listOfUsers.getKeyAt(iterator), listOfUsers.getValueAt(iterator));
+    }
+    return readOnlyUserList;
 }
 
+/*
+Function: getUsers
+Description: Retrieves users filtered by user type.
+Parameters:
+    - userType: util::UserType, type of user (CUSTOMER, TECHNICIAN, ADMIN)
+Returns:
+    - util::Map<std::string, const User*> containing users of the specified type
+*/
 util::Map<std::string, const User*> Controller::getUsers(util::UserType userType)
 {
-    return util::Map<std::string, const User*>();
+    auto userMap = m_userManagementService.getUsers(userType);
+    util::Map<std::string, const User*> readOnlyUserMap;
+    for (int iterator = 0; iterator < userMap.getSize(); iterator++)
+    {
+        readOnlyUserMap.insert(userMap.getKeyAt(iterator), userMap.getValueAt(iterator));
+    }
+    return readOnlyUserMap;
 }
 
+/*
+Function: createJobCard
+Description: Creates a job card for a service booking assigned to a technician.
+Parameters:
+    - bookingID: std::string, ID of the service booking
+    - technicianID: std::string, ID of the technician
+    - serviceID: std::string, ID of the service
+Returns:
+    - void
+*/
 void Controller::createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID)
 {
+    m_serviceManagementService.createJobCard(bookingID, technicianID, serviceID);
 }
 
+/*
+Function: createService
+Description: Creates a new service with associated inventory items and labor cost.
+Parameters:
+    - name: std::string, name of the service
+    - inventoryItemIDs: Vector of inventory item IDs
+    - laborCost: double, labor cost
+Returns:
+    - void
+*/
 void Controller::createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost)
 {
+    m_serviceManagementService.createService(name, inventoryItemIDs, laborCost);
 }
 
+/*
+Function: removeService
+Description: Removes a service from the system by ID.
+Parameters:
+    - serviceID: std::string, ID of the service
+Returns:
+    - void
+*/
 void Controller::removeService(const std::string& serviceID)
 {
+    m_serviceManagementService.removeService(serviceID);
 }
 
+/*
+Function: getJobCardsByUser
+Description: Retrieves job cards assigned to the authenticated technician.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const JobCard*> containing job cards
+*/
 util::Map<std::string, const JobCard*> Controller::getJobCardsByUser()
 {
-    return util::Map<std::string, const JobCard*>();
+    const User* currentUser = getAuthenticatedUser();
+    auto jobCardsAssignedToTechnician = m_serviceManagementService.getJobCards(currentUser->getId());
+    util::Map<std::string, const JobCard*> readOnlyJobCardMap;
+    for (int iterator = 0; iterator < jobCardsAssignedToTechnician.getSize(); iterator++)
+    {
+        JobCard* currentJobCard = jobCardsAssignedToTechnician.getValueAt(iterator);
+        readOnlyJobCardMap.insert(currentJobCard->getId(), currentJobCard);
+    }
+    return readOnlyJobCardMap;
 }
 
-void Controller::completeJob(const std::string& jobID)
+/*
+Function: completeJob
+Description: Marks a job card as completed.
+Parameters:
+    - jobID: std::string, ID of the job card
+Returns:
+    - void
+*/
+void Controller::updateJobStatus(const std::string& jobID)
 {
+    m_serviceManagementService.updateJobStatus(jobID);
 }
 
+/*
+Function: removeUser
+Description: Removes a user by ID. Cancels associated service bookings
+             and technician jobs before removing the user from the system.
+Parameter: const std::string& userID - ID of the user to remove
+Return type: void
+*/
 void Controller::removeUser(const std::string& userID)
 {
+    User* user = m_userManagementService.getUser(userID);
+    if (!user)
+    {
+        throw std::runtime_error("Error: User not Found.\n");
+    }
+    m_userManagementService.removeUser(userID);
 }
 
+/*
+Function: createComboPackage
+Description: Creates a new combo package with specified services and discount
+             percentage by delegating to the service management service.
+Parameter: const std::string& name - name of the combo package
+           const util::Vector<std::string>& serviceIDs - list of service IDs
+           double discountPercentage - discount percentage for the package
+Return type: void
+*/
 void Controller::createComboPackage(const std::string& name, const util::Vector<std::string>& serviceIDs, double discountPercentage)
 {
+    m_serviceManagementService.createComboPackage(name, serviceIDs, discountPercentage);
 }
 
+/*
+Function: removeComboPackage
+Description: Removes a combo package by ID by delegating to the service
+             management service.
+Parameter: const std::string& comboPackageID - ID of the combo package
+Return type: void
+*/
 void Controller::removeComboPackage(const std::string& comboPackageID)
 {
+    m_serviceManagementService.removeComboPackage(comboPackageID);
 }
 
+/*
+Function: getInvoicesByUser
+Description: Retrieves all invoices associated with the currently authenticated user.
+             Converts them into a read-only map before returning.
+Parameters:
+    - None
+Returns:
+    - util::Map<std::string, const Invoice*> containing the user’s invoices
+*/
 util::Map<std::string, const Invoice*> Controller::getInvoicesByUser()
 {
-    return util::Map<std::string, const Invoice*>();
+    User* currentUser = m_authenticationManagementService.getAuthenticatedUser();
+    util::Map<std::string, Invoice*> currentUserInvoices =  m_paymentManagementService.getInvoices(currentUser->getId());
+    util::Map<std::string, const Invoice*> userInvoicesReadOnly;
+    for (int iterator = 0; iterator < currentUserInvoices.getSize(); iterator++)
+    {
+        Invoice* currentInvoice = currentUserInvoices.getValueAt(iterator);
+        userInvoicesReadOnly.insert(currentInvoice->getId(), currentInvoice);
+    }
+    return userInvoicesReadOnly;
 }
 
+/*
+Function: getAllInvoices
+Description: Retrieves all invoices from the PaymentManagementService and returns them as a read-only map.
+Parameters:
+    - none
+Returns:
+    - util::Map<std::string, const Invoice*>: Map of invoice IDs to invoice objects
+*/
+util::Map<std::string, const Invoice*> Controller::getAllInvoices()
+{
+    auto invoices = m_paymentManagementService.getAllInvoices();
+    util::Map<std::string, const Invoice*> readOnlyInvoice;
+    for (int iterator = 0; iterator < invoices.getSize(); iterator++)
+    {
+        readOnlyInvoice.insert(invoices.getKeyAt(iterator), invoices.getValueAt(iterator));
+    }
+    return readOnlyInvoice;
+}
+
+/*
+Function: confirmPayment
+Description: Delegates payment confirmation for a given invoice ID to the PaymentManagementService.
+Parameters:
+    - invoiceID: std::string, ID of the invoice to confirm
+Returns:
+    - void
+*/
+void Controller::confirmPayment(const std::string& invoiceID)
+{
+    m_paymentManagementService.confirmPayment(invoiceID);
+}
+
+/*
+Function: completePayment
+Description: Completes payment for a specific invoice using the given payment mode.
+Parameters:
+    - invoiceID: std::string, ID of the invoice to be paid
+    - paymentMode: util::PaymentMode, mode of payment (e.g., ONLINE, OFFLINE)
+Returns:
+    - void
+*/
 void Controller::completePayment(const std::string& invoiceID, util::PaymentMode paymentMode)
 {
+    m_paymentManagementService.completePayment(invoiceID, paymentMode);
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/controllers/Controller.h

@@ -1,11 +1,12 @@
 /*
 File: Controller.h
-Description: Header file declaring the Controller class, which coordinates
-             authentication, user management, service management, inventory,
-             and notifications across the Vehicle Service System.
+Description: Header file declaring the Controller class, which manages
+             user authentication, inventory, services, bookings, job cards,
+             invoices, and notifications in the system.
 Author: Trenser
 Date:19-May-2026
 */
+
 #pragma once
 #include <string>
 #include "AuthenticationManagementService.h"
@@ -15,10 +16,6 @@ Date:19-May-2026
 #include "PaymentManagementService.h"
 #include "ServiceManagementService.h"
 #include "UserManagementService.h"
-#include "InventoryManagementService.h"
-#include "UserManagementService.h"
-#include "ServiceManagementService.h"
-#include "PaymentManagementService.h"
 
 class Service;
 class ComboPackage;
@@ -32,9 +29,9 @@ class Notification;
 class Controller
 {
 private:
-    AuthenticationManagementService m_authenticationManagementService;
+    AuthenticationManagementService  m_authenticationManagementService;
     UserManagementService m_userManagementService;
-    ServiceManagementService m_serviceManagementService;
+    ServiceManagementService m_serviceManagementService;    
     InventoryManagementService m_inventoryManagementService;
     PaymentManagementService m_paymentManagementService;
 public:
@@ -52,6 +49,7 @@ public:
     util::Map<std::string, const InventoryItem*> getInventoryItems();
     const InventoryItem* getInventoryItem(const std::string& inventoryItemID);
     void addInventoryItem(const std::string& partName, int quantity, double price);
+    void addInventoryItemStock(const std::string& selectedItemId, int quantity);
     void removeInventoryItem(const std::string& inventoryItemID);
     util::Map<std::string, const ServiceBooking*> getServiceBookings();
     util::Map<std::string, const ServiceBooking*> getServiceBookingsByUser(const std::string userID);
@@ -61,11 +59,13 @@ public:
     void createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost);
     void removeService(const std::string& serviceID);
     util::Map<std::string, const JobCard*> getJobCardsByUser();
-    void completeJob(const std::string& jobID);
+    void updateJobStatus(const std::string& jobID);
     void removeUser(const std::string& userID);
     void createComboPackage(const std::string& name, const util::Vector<std::string>& serviceIDs, double discountPercentage);
     void removeComboPackage(const std::string& comboPackageID);
     util::Map<std::string, const Invoice*> getInvoicesByUser();
+    util::Map<std::string, const Invoice*> getAllInvoices();
+    void confirmPayment(const std::string& invoiceID);
     void completePayment(const std::string& invoiceID, util::PaymentMode paymentMode);
     util::Vector<const Notification*> getNotifications();
     void deleteNotification(const std::string& notificationID);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/files/README.md

@@ -1 +0,0 @@
-Place files here.

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.cpp

@@ -58,8 +58,8 @@ Invoice::Invoice(
     const std::string& bookingId,
     ServiceBooking* booking,
     const util::Timestamp& invoiceDate, 
-    double laborCost, const util::Map<std::string,
-    InventoryItem*>& parts,
+    double laborCost, 
+    const util::Map<std::string, InventoryItem*>& parts,
     double partsCost,
     double discountPercentage, 
     double totalAmount, 
@@ -87,7 +87,6 @@ Invoice::Invoice(
         m_partIDs.push_back(partPointers[index]->getId());
     }
 }
-
 Invoice::Invoice(
     const std::string& id,
     const std::string& bookingId,

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/Invoice.h

@@ -40,8 +40,8 @@ public:
         const std::string& bookingId,
         ServiceBooking* booking,
         const util::Timestamp& invoiceDate, 
-        double laborCost, const util::Map<std::string,
-        InventoryItem*>& parts,
+        double laborCost, 
+        const util::Map<std::string,InventoryItem*>& parts,
         double partsCost,
         double discountPercentage, 
         double totalAmount, 

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.cpp

@@ -1,10 +1,10 @@
 /*
 File: JobCard.cpp
-Description: Implements the JobCard class which represents a technician’s job assignment in the Vehicle Service Management System.
-             Provides constructors, accessors, and mutators for job details such as ID, booking, service, technician,
-             assigned date, completion date, and job status.
+Description: Implementation file containing the method definitions of the
+             JobCard class, including constructors, getters, and setters
+             for job card attributes.
 Author: Trenser
-Date: 19-May-2026
+Date:19-May-2026
 */
 
 #include <sstream>
@@ -18,12 +18,10 @@ int JobCard::m_uid = 0;
 
 /*
 Function: JobCard
-Description: Default constructor that initializes a new job card with a unique ID,
-             null booking, null service, null technician, and default job status.
-Parameters:
-    - None
-Returns:
-    - A new JobCard object.
+Description: Default constructor that initializes a new job card with
+             a unique ID and default values.
+Parameter: None
+Return type: Constructor
 */
 JobCard::JobCard()
     : m_id("JC" + std::to_string(++m_uid)),

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/JobCard.h

@@ -1,15 +1,16 @@
 /*
 File: JobCard.h
-Description: Declares the JobCard class which represents a technician’s job assignment in the Vehicle Service Management System.
-             Each job card includes booking details, associated service, technician information, assigned and completion dates, and job status.
+Description: Header file declaring the JobCard class, which represents
+             a service job card containing booking, service, technician,
+             and status details.
 Author: Trenser
-Date: 19-May-2026
+Date:19-May-2026
 */
 
 #pragma once
 #include <string>
-#include "Timestamp.h"
 #include "Enums.h"
+#include "Timestamp.h"
 
 class ServiceBooking;
 class Service;
@@ -29,7 +30,6 @@ private:
     util::Timestamp m_assignedDate;
     util::ServiceJobStatus m_status;
     util::Timestamp m_completionDate;
-
 public:
     JobCard();
     JobCard(const std::string& bookingId,

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/models/ServiceBooking.cpp

@@ -24,9 +24,10 @@ Parameters: None
 Returns: A new ServiceBooking object.
 */
 ServiceBooking::ServiceBooking()
-    : m_id("SRV" + std::to_string(++m_uid)),
+    : m_id("SBK" + std::to_string(++m_uid)),
     m_customer(nullptr),
     m_assignedTechnician(nullptr),
+    m_status(util::ServiceJobStatus::PENDING),
     m_discountPercentage(0.0) {}
 
 /*
@@ -41,8 +42,6 @@ Parameters:
     - vehicleNumber: Vehicle registration number.
     - vehicleBrand: Brand of the vehicle.
     - vehicleModel: Model of the vehicle.
-    - assignedTechnicianId: ID of the assigned technician.
-    - assignedTechnician: Name of the assigned technician.
     - discountPercentage: Discount applied to the booking.
 Returns:
     - A new ServiceBooking object.
@@ -58,7 +57,7 @@ ServiceBooking::ServiceBooking(
     const std::string& vehicleModel,
     double discountPercentage
 )
-    : m_id("SRV" + std::to_string(++m_uid)),
+    : m_id("SBK" + std::to_string(++m_uid)),
     m_status(status),
     m_services(services),
     m_customerId(customerId),
@@ -161,6 +160,12 @@ const util::Vector<std::string>& ServiceBooking::getServiceIDs() const
     return m_serviceIDs;
 }
 
+/*
+Function: getServices
+Description: Retrieves the services associated with the booking.
+Parameter: None
+Return type: const util::Map<std::string, Service*>&
+*/
 /*
 Function: getServices
 Description: Retrieves the services associated with the booking.

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/AuthenticationManagementService.cpp

@@ -1,11 +1,12 @@
 /*
 File: AuthenticationManagementService.cpp
 Description: Implementation file containing the method definitions of the
-			 AuthenticationManagementService class, including login, logout,
-			 password change, and retrieval of the authenticated user.
+			 AuthenticationManagementService class, including logout and
+			 password change logic.
 Author: Trenser
 Date:19-May-2026
 */
+
 #include <stdexcept>
 #include "AuthenticationManagementService.h"
 #include "User.h"

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/AuthenticationManagementService.h

@@ -6,6 +6,7 @@ Description: Header file declaring the AuthenticationManagementService class, wh
 Author: Trenser
 Date:19-May-2026
 */
+
 #pragma once
 #include <string>
 #include "DataStore.h"

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/InventoryManagementService.cpp

@@ -20,86 +20,9 @@ Date: 22-May-2026
 #include "Utility.h"
 #include "Vector.h"
 
+
 util::Map<std::string, User*> InventoryManagementService::m_observers{};
 
-/*
-Function: attach
-Description: Adds a user to the observer list for receiving inventory notifications.
-Parameters:
-	- user: User*, pointer to the user to be attached as an observer
-Returns:
-	- None
-*/
-void InventoryManagementService::attach(User* user)
-{
-	if (user)
-	{
-		const std::string& userID = user->getId();
-		if (m_observers.find(userID) == -1)
-		{
-			m_observers[userID] = user;
-		}
-	}
-}
-
-/*
-Function: detach
-Description: Removes a user from the observer list so they no longer receive inventory notifications.
-Parameters:
-	- user: User*, pointer to the user to be detached from the observer list
-Returns:
-	- None
-*/
-void InventoryManagementService::detach(User* user)
-{
-	if (user)
-	{
-		const std::string& userID = user->getId();
-		if (m_observers.find(userID) != -1)
-		{
-			m_observers.remove(userID);
-		}
-	}
-}
-
-/*
-Function: sendNotification
-Description: Sends a notification to a user if they are subscribed as an observer.
-Parameters:
-	- user: User*, pointer to the user receiving the notification
-	- title: std::string, title of the notification
-	- message: std::string, body/content of the notification
-Returns:
-	- None
-Throws:
-	- std::runtime_error if notification creation fails
-*/
-void InventoryManagementService::sendNotification(User* user, const std::string& title, const std::string& message)
-{
-	if (user)
-	{
-		if (m_observers.find(user->getId()) != -1)
-		{
-			Notification* notification =
-				Factory::getObject<Notification>(
-					user->getId(),
-					user,
-					"InventoryManagementService: " + title,
-					message,
-					util::Timestamp()
-				);
-			if (notification)
-			{
-				user->addNotification(notification);
-			}
-			else
-			{
-				throw std::runtime_error("Failed to create notification");
-			}
-		}
-	}
-}
-
 /*
 Function: sendLowStockAlertsToAdmins (static helper)
 Description: Sends low stock alert notifications to all admin users for a given inventory item.
@@ -136,6 +59,10 @@ Returns:
 void InventoryManagementService::sendLowStockAlerts()
 {
 	auto& inventoryItems = m_dataStore.getInventoryItems();
+	if (inventoryItems.isEmpty())
+	{
+		return;
+	}
 	int inventoryItemsSize = inventoryItems.getSize();
 	auto& usersMap = m_dataStore.getUsers();
 	int usersMapSize = usersMap.getSize();
@@ -153,7 +80,7 @@ void InventoryManagementService::sendLowStockAlerts()
 	{
 		throw std::runtime_error("The system has no admins present!");
 	}
-	for (int index = 0; index <= inventoryItemsSize; index++)
+	for (int index = 0; index < inventoryItemsSize; index++)
 	{
 		InventoryItem* inventoryItem = inventoryItems.getValueAt(index);
 		if (inventoryItem && inventoryItem->getQuantity() < config::threshold::INVENTORY_LOW_STOCK_THRESHOLD)
@@ -250,4 +177,165 @@ Returns:
 void InventoryManagementService::saveObservers()
 {
 	util::saveObservers(config::file::INVENTORYMANAGEMENTOBSERVERS, this);
-}
+}
+
+/*
+Function: addInventoryItem
+Description: Creates a new inventory item using the Factory and inserts it
+             into the DataStore.
+Parameter: const std::string& partName - name of the part
+           int quantity - initial quantity of the part
+           double price - price of the part
+Return type: void
+*/
+void InventoryManagementService::addInventoryItem(const std::string& partName, int quantity, double price)
+{
+    InventoryItem* newItem = Factory::getObject<InventoryItem>(partName, quantity, price);
+    m_dataStore.getInventoryItems().insert(newItem->getId(), newItem);
+}
+
+/*
+Function: addInventoryItemStock
+Description: Increases the stock quantity of an existing inventory item.
+Parameter: const std::string& selectedItemId - ID of the inventory item
+           int quantity - quantity to add
+Return type: void
+*/
+void InventoryManagementService::addInventoryItemStock(const std::string& selectedItemId, int quantity)
+{
+    int index = m_dataStore.getInventoryItems().find(selectedItemId);
+    if (index != -1)
+    {
+        InventoryItem* item = m_dataStore.getInventoryItems().getValueAt(index);
+        if (item != nullptr)
+        {
+            int totalQuantity = item->getQuantity() + quantity;
+            item->setQuantity(totalQuantity);
+        }
+    }
+}
+
+/*
+Function: getInventoryItems
+Description: Retrieves all inventory items stored in the DataStore.
+Parameter: None
+Return type: util::Map<std::string, InventoryItem*>
+*/
+util::Map<std::string, InventoryItem*> InventoryManagementService::getInventoryItems()
+{
+	return m_dataStore.getInventoryItems();
+}
+
+/*
+Function: removeInventoryItem
+Description: Marks an inventory item as inactive instead of deleting it.
+Parameter: const std::string& inventoryItemID - ID of the inventory item
+Return type: void
+*/
+void InventoryManagementService::removeInventoryItem(const std::string& inventoryItemID)
+{
+    int index = m_dataStore.getInventoryItems().find(inventoryItemID);
+    if (index != -1)
+    {
+        InventoryItem* item = m_dataStore.getInventoryItems().getValueAt(index);
+        if (item != nullptr)
+        {
+            item->setState(util::State::INACTIVE);
+        }
+    }
+}
+
+/*
+Function: getInventoryItem
+Description: Retrieves a specific inventory item by its ID from the DataStore.
+Parameter: const std::string& inventoryItemID - ID of the inventory item
+Return type: InventoryItem*
+*/
+InventoryItem* InventoryManagementService::getInventoryItem(const std::string& inventoryItemID)
+{
+    int index = m_dataStore.getInventoryItems().find(inventoryItemID);
+    if (index != -1)
+    {
+        return m_dataStore.getInventoryItems().getValueAt(index);
+    }
+    return nullptr;
+}
+
+/*
+Function: attach
+Description: Adds a user to the observer list for receiving inventory notifications.
+Parameters:
+	- user: User*, pointer to the user to be attached as an observer
+Returns:
+	- None
+*/
+void InventoryManagementService::attach(User* user)
+{
+	if (user)
+	{
+		const std::string& userID = user->getId();
+		if (m_observers.find(userID) == -1)
+		{
+			m_observers[userID] = user;
+		}
+	}
+}
+
+/*
+Function: detach
+Description: Removes a user from the observer list so they no longer receive inventory notifications.
+Parameters:
+	- user: User*, pointer to the user to be detached from the observer list
+Returns:
+	- None
+*/
+void InventoryManagementService::detach(User* user)
+{
+	if (user)
+	{
+		const std::string& userID = user->getId();
+		if (m_observers.find(userID) != -1)
+		{
+			m_observers.remove(userID);
+		}
+	}
+}
+
+/*
+Function: sendNotification
+Description: Sends a notification to a user if they are subscribed as an observer.
+Parameters:
+	- user: User*, pointer to the user receiving the notification
+	- title: std::string, title of the notification
+	- message: std::string, body/content of the notification
+Returns:
+	- None
+Throws:
+	- std::runtime_error if notification creation fails
+*/
+void InventoryManagementService::sendNotification(User* user, const std::string& title, const std::string& message)
+{
+	if (user)
+	{
+		if (m_observers.find(user->getId()) != -1)
+		{
+			Notification* notification =
+				Factory::getObject<Notification>(
+					user->getId(),
+					user,
+					title,
+					message,
+					util::Timestamp()
+				);
+			if (notification)
+			{
+				user->addNotification(notification);
+			}
+			else
+			{
+				throw std::runtime_error("Failed to create notification");
+			}
+		}
+	}
+}
+

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/InventoryManagementService.h

@@ -1,9 +1,10 @@
 /*
 File: InventoryManagementService.h
-Description: Declares the InventoryManagementService class which manages inventory operations in the Vehicle Service Management System.
-             Provides functionality to retrieve, add, and remove inventory items, send low stock alerts, and handle notifications using the Observer pattern.
+Description: Header file declaring the InventoryManagementService class,
+             which manages inventory items, stock updates, and notifications
+             related to low stock alerts. Inherits from NotificationManagementService.
 Author: Trenser
-Date: 19-May-2026
+Date:19-May-2026
 */
 
 #pragma once
@@ -27,6 +28,7 @@ public:
     InventoryItem* getInventoryItem(const std::string& inventoryItemID);
     void addInventoryItem(const std::string& partName, int quantity, double price);
     void removeInventoryItem(const std::string& inventoryItemID);
+    void addInventoryItemStock(const std::string& selectedItemId, int quantity);
     void sendLowStockAlerts();
     void sendNotification(User* user, const std::string& title, const std::string& message) override;
     void attach(User* user) override;

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/PaymentManagementService.cpp

@@ -12,8 +12,11 @@ Date: 20-May-2026
 #include "Enums.h"
 #include "Factory.h"
 #include "FileManager.h"
+#include "InventoryItem.h"
 #include "Invoice.h"
+#include "JobCard.h"
 #include "PaymentManagementService.h"
+#include "Service.h"
 #include "ServiceBooking.h"
 #include "Timestamp.h"
 #include "User.h"
@@ -83,7 +86,7 @@ void PaymentManagementService::sendNotification(User* user, const std::string& t
 				Factory::getObject<Notification>(
 					user->getId(),
 					user,
-					"PaymentManagementService: " + title,
+					title,
 					message,
 					util::Timestamp()
 				);
@@ -252,4 +255,177 @@ Returns:
 void PaymentManagementService::saveObservers()
 {
     util::saveObservers(config::file::PAYMENTMANAGEMENTOBSERVERS, this);
+}
+
+/*
+Function: createInventoryItemsMap (static helper)
+Description: Builds a map of inventory items required for a given service and adds them to the booking’s inventory map.
+Parameters:
+	- completeInventoryItemMapOfBooking: util::Map<std::string, InventoryItem*>&, map to store inventory items for the booking
+	- currentService: const Service*, pointer to the current service
+Returns:
+	- void
+*/
+static void createInventoryItemsMap(util::Map<std::string, InventoryItem*>& completeInventoryItemMapOfBooking, const Service* currentService)
+{
+	auto& currentRequiredInventoryItems = currentService->getRequiredInventoryItems();
+	for (int iterator = 0; iterator < currentRequiredInventoryItems.getSize(); iterator++)
+	{
+		auto& currentRequiredInventoryItem = currentRequiredInventoryItems.getValueAt(iterator);
+		completeInventoryItemMapOfBooking.insert(currentRequiredInventoryItem->getId(), currentRequiredInventoryItem);
+	}
+}
+
+/*
+Function: generateInvoice
+Description: Generates an invoice for a completed service booking.
+			 Validates that all job cards are completed, calculates labor and parts cost, applies discount,
+			 and stores the invoice in the datastore.
+Parameters:
+	- booking: ServiceBooking*, pointer to the service booking
+Returns:
+	- void
+Throws:
+	- std::runtime_error if booking is null or job cards are incomplete
+*/
+void PaymentManagementService::generateInvoice(ServiceBooking* booking)
+{
+	if (!booking)
+	{
+		throw std::runtime_error("Invoice generation failed: booking is null.");
+	}
+	double totalLaborCost = 0, totalPartsCost = 0, totalServiceCost = 0;
+	double discountPercentage = booking->getDiscountPercentage();
+	std::string bookingID = booking->getId();
+	util::Map<std::string, Service*> servicesInTheBookedService = booking->getServices();
+	util::Map<std::string, InventoryItem*> completeInventoryItemMapOfBooking;
+	util::Map<std::string, JobCard*> currentJobCards = m_dataStore.getJobCards();
+	for (int iterator = 0; iterator < currentJobCards.getSize(); iterator++)
+	{
+		JobCard* currentJobCard = currentJobCards.getValueAt(iterator);
+		util::ServiceJobStatus currentJobCardStatus = currentJobCard->getStatus();
+		if (currentJobCard->getBookingId() == bookingID && currentJobCardStatus != util::ServiceJobStatus::CANCELLED && currentJobCardStatus != util::ServiceJobStatus::COMPLETED)
+		{
+			throw std::runtime_error("Invoice generation failed: Not all job cards are completed for booking '" + bookingID + "'.");
+		}
+	}
+	for (int iterator = 0; iterator < servicesInTheBookedService.getSize(); iterator++)
+	{
+		Service* currentService = servicesInTheBookedService.getValueAt(iterator);
+		if (currentService)
+		{
+			createInventoryItemsMap(completeInventoryItemMapOfBooking, currentService);
+			totalLaborCost += currentService->getLaborCost();
+			totalPartsCost += util::calculatePartsCost(currentService);
+		}
+	}
+	totalServiceCost = totalLaborCost + totalPartsCost;
+	totalServiceCost -= (totalServiceCost * (discountPercentage / 100));
+	Invoice* invoice = Factory::getObject<Invoice>(bookingID, booking, util::Timestamp(), totalLaborCost, completeInventoryItemMapOfBooking, totalPartsCost, discountPercentage, totalServiceCost, util::Timestamp(), util::PaymentMode::NOTSET, util::PaymentStatus::PENDING);
+	util::Map<std::string, Invoice*>& currentInvoices = m_dataStore.getInvoices();
+	currentInvoices.insert(invoice->getId(), invoice);
+}
+
+/*
+Function: getInvoices
+Description: Retrieves all invoices associated with a specific customer.
+Parameters:
+	- customerID: std::string, ID of the customer
+Returns:
+	- util::Map<std::string, Invoice*> containing the customer’s invoices
+*/
+util::Map<std::string, Invoice*> PaymentManagementService::getInvoices(const std::string& customerID)
+{
+	util::Map<std::string, Invoice*>& currentInvoices = m_dataStore.getInvoices();
+	util::Map<std::string, Invoice*> currentUserInvoices;
+	for (int iterator = 0; iterator < currentInvoices.getSize(); iterator++)
+	{
+		Invoice* currentInvoice = currentInvoices.getValueAt(iterator);
+		if (currentInvoice->getBooking()->getCustomerId() == customerID)
+		{
+			currentUserInvoices.insert(currentInvoice->getId(), currentInvoice);
+		}
+	}
+	return currentUserInvoices;
+}
+
+/*
+Function: completePayment
+Description: Completes payment for a specific invoice. Updates payment method, date, and status,
+			 then sends a notification to the customer.
+Parameters:
+	- invoiceID: std::string, ID of the invoice
+	- paymentMode: util::PaymentMode, mode of payment (e.g., ONLINE, OFFLINE)
+Returns:
+	- void
+Throws:
+	- std::runtime_error if the invoice ID is invalid
+*/
+void PaymentManagementService::completePayment(const std::string& invoiceID, util::PaymentMode paymentMode)
+{
+	auto& currentInvoices = m_dataStore.getInvoices();
+	int invoiceIndex = currentInvoices.find(invoiceID);
+	if (invoiceIndex != -1)
+	{
+		Invoice* invoice = currentInvoices.getValueAt(invoiceIndex);
+		if (invoice && invoice->getStatus() != util::PaymentStatus::PAID)
+		{
+			User* currentUser = invoice->getBooking()->getCustomer();
+			invoice->setPaymentMethod(paymentMode);
+			invoice->setPaymentDate(util::Timestamp());
+			invoice->setStatus(util::PaymentStatus::PAID);
+			std::string title, message;
+			title = "Payment successful";
+			message = "Payment successful for Invoice ID " + invoiceID;
+			sendNotification(currentUser, title, message);
+		}
+	}
+	else
+	{
+		throw std::runtime_error("Payment failed: invalid invoice ID.");
+	}
+}
+
+/*
+Function: getAllInvoice
+Description: Provides access to all invoices stored in the data store.
+Parameters:
+	- none
+Returns:
+	- util::Map<std::string, Invoice*>&: Map of invoice IDs to invoice objects
+*/
+util::Map<std::string, Invoice*>& PaymentManagementService::getAllInvoices()
+{
+	return m_dataStore.getInvoices();
+}
+
+/*
+Function: confirmPayment
+Description: Confirms payment for a specific invoice. Updates payment date and status,
+			 then sends a notification to the customer.
+Parameters:
+	- invoiceID: std::string, ID of the invoice to confirm
+Returns:
+	- void
+Throws:
+	- std::runtime_error if the invoice ID is invalid
+*/
+void PaymentManagementService::confirmPayment(const std::string& invoiceID)
+{
+	auto& currentInvoices = m_dataStore.getInvoices();
+	int invoiceIndex = currentInvoices.find(invoiceID);
+	if (invoiceIndex == -1)
+	{
+		throw std::runtime_error("Payment confirmation failed: invalid invoice ID.");
+	}
+	Invoice* invoice = currentInvoices.getValueAt(invoiceIndex);
+	if (!invoice || invoice->getStatus() != util::PaymentStatus::PAID)
+	{
+		throw std::runtime_error("Payment confirmation failed: invoice is not awaiting confirmation.");
+	}
+	User* currentUser = invoice->getBooking()->getCustomer();
+	invoice->setStatus(util::PaymentStatus::COMPLETED);
+	std::string title = "Payment Confirmed";
+	std::string message = "Payment Confirmed for Invoice ID " + invoiceID;
+	sendNotification(currentUser, title, message);
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/PaymentManagementService.h

@@ -28,6 +28,8 @@ public:
     void generateInvoice(ServiceBooking* booking);
     util::Map<std::string, Invoice*> getInvoices(const std::string& customerID);
     void completePayment(const std::string& invoiceID, util::PaymentMode paymentMode);
+    util::Map<std::string, Invoice*>& getAllInvoices();
+    void confirmPayment(const std::string& invoiceID);
     void sendPaymentReminders();
     void sendNotification(User* user, const std::string& title, const std::string& message) override;
     void attach(User* user) override;

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.cpp

@@ -11,14 +11,20 @@ Date:19-May-2026
 #include "AuthenticationManagementService.h"
 #include "ComboPackage.h"
 #include "Config.h"
+#include "DataStore.h"
+#include "Enums.h"
 #include "Factory.h"
 #include "FileManager.h"
+#include "InventoryItem.h"
 #include "JobCard.h"
+#include "NotificationManagementService.h"
+#include "PaymentManagementService.h"
 #include "Service.h"
 #include "ServiceBooking.h"
 #include "ServiceManagementService.h"
 #include "Timestamp.h"
 #include "User.h"
+#include "UserManagementService.h"
 #include "Utility.h"
 
 /*
@@ -54,7 +60,7 @@ void ServiceManagementService::purchaseService(const util::Vector<std::string>&
 		Service* service = servicesMap.getValueAt(serviceIndex);
 		selectedServices[service->getId()] = service;
 	}
-	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::STARTED, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, 0);
+	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::PENDING, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, 0);
 	if (serviceBooking == nullptr)
 	{
 		throw std::runtime_error("Failed to create service booking");
@@ -93,7 +99,7 @@ void ServiceManagementService::purchaseComboPackage(const std::string& comboPack
 	}
 	const ComboPackage* comboPackage = comboPackagesMap[comboPackageID];
 	util::Map<std::string, Service*> selectedServices = comboPackage->getServices();
-	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::STARTED, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, comboPackage->getDiscountPercentage());
+	ServiceBooking* serviceBooking = Factory::getObject<ServiceBooking>(util::ServiceJobStatus::PENDING, selectedServices, authenticatedUser->getId(), authenticatedUser, vehicleNumber, vehicleBrand, vehicleModel, comboPackage->getDiscountPercentage());
 	if (serviceBooking == nullptr)
 	{
 		throw std::runtime_error("Failed to create combo package service booking");
@@ -168,7 +174,7 @@ void ServiceManagementService::sendNotification(User* user, const std::string& t
 				Factory::getObject<Notification>(
 					user->getId(),
 					user,
-					"ServiceManagementService: " + title,
+					title,
 					message,
 					util::Timestamp()
 				);
@@ -499,4 +505,652 @@ Returns:
 void ServiceManagementService::saveObservers()
 {
     util::saveObservers(config::file::SERVICEMANAGEMENTOBSERVERS, this);
+}
+
+/*
+Function: restoreInventory
+Description: Restores inventory quantities for all required items in the services associated
+             with a given booking. Each item's quantity is incremented by a fixed value.
+Parameter: ServiceBooking* booking - Pointer to the booking whose inventory items need to be restored
+Return type: void
+*/
+static void restoreInventory(ServiceBooking* booking)
+{
+    const int INCREMENT_VALUE = 1;
+    if (!booking) 
+    {
+        return;
+    }
+    const auto& services = booking->getServices();
+    for (int serviceIterator = 0; serviceIterator < services.getSize(); ++serviceIterator)
+    {
+        Service* service = services.getValueAt(serviceIterator);
+        if (!service) 
+        {
+            continue;
+        }
+        const auto& items = service->getRequiredInventoryItems();
+        for (int InventoryIterator = 0; InventoryIterator < items.getSize(); ++InventoryIterator)
+        {
+            InventoryItem* item = items.getValueAt(InventoryIterator);
+            if (item)
+            {
+                item->setQuantity(item->getQuantity() + INCREMENT_VALUE);
+            }
+        }
+    }
+}
+
+/*
+Function: processBookingCancellation
+Description: Cancels jobs and updates the status of a given booking. Sends notifications to the
+             specified user, resets technician assignment if needed, and restores inventory items.
+Parameter: ServiceBooking* booking - Pointer to the booking being cancelled
+           util::ServiceJobStatus newServiceBookingStatus - New status to assign to the booking
+           const std::string& notificationTitle - Title of the booking cancellation notification
+           const std::string& notificationMessage - Message body of the booking cancellation notification
+           User* notifyUser - User to notify about the cancellation
+           util::ServiceJobStatus jobCardStatus - New status to assign to associated job cards
+           const std::string& jobNotificationTitle - Title of the job cancellation notification
+           const std::string& jobNotificationMessage - Message body of the job cancellation notification
+           util::Map<std::string, JobCard*>& jobs - Collection of job cards to update
+           ServiceManagementService& currentService - Reference to the service for sending notifications
+Return type: void
+*/
+static void processBookingCancellation(ServiceBooking* booking,
+    util::ServiceJobStatus newServiceBookingStatus,
+    const std::string& notificationTitle,
+    const std::string& notificationMessage,
+    User* notifyUser,
+    util::ServiceJobStatus jobCardStatus,
+    const std::string& jobNotificationTitle,
+    const std::string& jobNotificationMessage,
+    util::Map<std::string, JobCard*>& jobs, ServiceManagementService& currentService)
+{
+    if (!booking || !notifyUser)
+    {
+        return;
+    }
+    for (int jobIterator = 0; jobIterator < jobs.getSize(); ++jobIterator)
+    {
+        JobCard* jobCard = jobs.getValueAt(jobIterator);
+        if (jobCard && jobCard->getBookingId() == booking->getId())
+        {
+            jobCard->setStatus(jobCardStatus);
+            currentService.sendNotification(notifyUser, jobNotificationTitle, jobNotificationMessage);
+        }
+    }
+    booking->setStatus(newServiceBookingStatus);
+    currentService.sendNotification(notifyUser, notificationTitle, notificationMessage);
+    if (newServiceBookingStatus == util::ServiceJobStatus::PENDING)
+    {
+        booking->setAssignedTechnician(nullptr);
+        booking->setAssignedTechnicianId("");
+    }
+    restoreInventory(booking);
+}
+
+/*
+Function: cancelCustomerServiceBookings
+Description: Cancels all service bookings associated with a given customer or technician.
+             Updates booking status, resets customer/technician assignments, sends notifications,
+             and restocks inventory items.
+Parameter: const std::string& userID - ID of the customer or technician
+Return type: void
+*/
+void ServiceManagementService::cancelCustomerServiceBookings(const std::string& customerID)
+{
+    auto& users = m_dataStore.getUsers();
+    int userIndex = users.find(customerID);
+    if (userIndex == -1)
+    {
+        throw std::runtime_error("User not found: " + customerID);
+    }
+    User* customer = users.getValueAt(userIndex);
+    if (!customer)
+    {
+        throw std::runtime_error("User not found: " + customerID);
+    }
+    auto& bookings = m_dataStore.getServiceBookings();
+    auto& jobs = m_dataStore.getJobCards();
+    for (int iteratorOne = 0; iteratorOne < bookings.getSize(); iteratorOne++)
+    {
+        ServiceBooking* booking = bookings.getValueAt(iteratorOne);
+        if (!booking)
+        {
+            continue;
+        }
+        if (booking->getCustomerId() != customerID)
+        {
+            continue;
+        }
+        if (booking->getStatus() != util::ServiceJobStatus::PENDING && booking->getStatus() != util::ServiceJobStatus::STARTED)
+        {
+            continue;
+        }
+        User* assignedTechnician = booking->getAssignedTechnician();
+        std::string titleToTechnician = "Customer Service Cancelled";
+        std::string messageToTechnician = "The customer has cancelled their service booking. Your assigned job card has been cancelled and the inventory has been restocked.";
+        std::string jobTitle = "Job Cancelled";
+        std::string jobMessage = "The job has been cancelled. Your job card has been cancelled and the inventory has been restocked.";
+        processBookingCancellation(booking, 
+            util::ServiceJobStatus::CANCELLED,
+            titleToTechnician, messageToTechnician, assignedTechnician,
+            util::ServiceJobStatus::CANCELLED,
+            jobTitle, jobMessage, jobs, *this
+        );
+    }
+}
+
+/*
+Function: cancelTechnicianJobs
+Description: Cancels all jobs assigned to a technician. Updates job status, sends notifications,
+             and restocks inventory items used in the service.
+Parameter: const std::string& technicianID - ID of the technician
+Return type: void
+*/
+void ServiceManagementService::cancelTechnicianJobs(const std::string& technicianID)
+{
+    auto& users = m_dataStore.getUsers();
+    int userIndex = users.find(technicianID);
+    if (userIndex == -1)
+    {
+        throw std::runtime_error("User not found: " + technicianID);
+    }
+    User* technician = users.getValueAt(userIndex);
+    if (!technician)
+    {
+        throw std::runtime_error("User not found: " + technicianID);
+    }
+    auto& bookings = m_dataStore.getServiceBookings();
+    auto& jobs = m_dataStore.getJobCards();
+    for (int iteratorOne = 0; iteratorOne < bookings.getSize(); iteratorOne++)
+    {
+        ServiceBooking* booking = bookings.getValueAt(iteratorOne);
+        if (!booking)
+        {
+            continue;
+        }
+        std::string technicianId = booking->getAssignedTechnicianId();
+        if (technicianId != technicianID)
+        {
+            continue;
+        }
+        if (booking->getStatus() != util::ServiceJobStatus::PENDING && booking->getStatus() != util::ServiceJobStatus::STARTED)
+        {
+            continue;
+        }
+        User* customer = booking->getCustomer();
+        if (!customer)
+        {
+            continue;
+        }
+        std::string title = "Technician Unavailable";
+        std::string message = "Your assigned technician is no longer available. Your booking has been reset to pending and we will reassign a new technician shortly.";
+        processBookingCancellation(booking,
+            util::ServiceJobStatus::PENDING,
+            title, message, customer,
+            util::ServiceJobStatus::CANCELLED,
+            title, message, jobs, *this
+        );
+    }
+}
+
+/*
+Function: createComboPackage
+Description: Creates a new combo package with two services and a discount percentage.
+             Validates service IDs, ensures uniqueness, and inserts the new package into the DataStore.
+Parameter: const std::string& packageName - name of the combo package
+           const util::Vector<std::string>& serviceIDsInNewCombo - list of service IDs
+           double discountPercentage - discount percentage for the package
+Return type: void
+*/
+void ServiceManagementService::createComboPackage(const std::string& packageName, const util::Vector<std::string>& serviceIDsInNewCombo, double discountPercentage)
+{
+    if (packageName.empty())
+    {
+        throw std::invalid_argument("The Combo Package Name cannot be empty.\n");
+    }
+    if (serviceIDsInNewCombo.getSize() < 2 || serviceIDsInNewCombo.getSize() > 2)
+    {
+        throw std::invalid_argument("Combo package must contain only two services.");
+    }
+    if (discountPercentage < 0.0 || discountPercentage > 100.0)
+    {
+        throw std::invalid_argument("Discount percentage must be between 0 and 100.");
+    }
+    auto& servicesMap = m_dataStore.getServices();
+    for (int index = 0; index < serviceIDsInNewCombo.getSize(); index++)
+    {
+        const std::string serviceid = serviceIDsInNewCombo[index];
+        if (servicesMap.find(serviceid) == -1)
+        {
+            throw std::runtime_error("Service ID not found: " + serviceid);
+        }
+    }
+    auto& comboPackageMap = m_dataStore.getComboPackages();
+    for (int iterator = 0; iterator < comboPackageMap.getSize(); iterator++)
+    {
+        ComboPackage* existingCombos = comboPackageMap.getValueAt(iterator);
+        const util::Map<std::string, Service*>& servicesInsideExistingCombos = existingCombos->getServices();
+        if (servicesInsideExistingCombos.getSize() == serviceIDsInNewCombo.getSize())
+        {
+            bool isIdentical = true;
+            for (int serviceIterator = 0; serviceIterator < serviceIDsInNewCombo.getSize(); serviceIterator++)
+            {
+                const std::string& id = serviceIDsInNewCombo[serviceIterator];
+                if (servicesInsideExistingCombos.find(id) == -1)
+                {
+                    isIdentical = false;
+                    break;
+                }
+            }
+            if (isIdentical)
+            {
+                throw std::runtime_error("A combo package with the same services already exists.");
+            }
+        }
+    }
+    util::Map<std::string, Service*> selectedServices;
+    for (int iteratorOne = 0; iteratorOne < serviceIDsInNewCombo.getSize(); iteratorOne++)
+    {
+        const std::string& serviceId = serviceIDsInNewCombo[iteratorOne];
+        int serviceIndex = servicesMap.find(serviceId);
+        if (serviceIndex == -1)
+        {
+            throw std::runtime_error("Service ID not found: " + serviceId);
+        }
+        selectedServices.insert(serviceId, servicesMap.getValueAt(serviceIndex));
+    }
+    ComboPackage* newComboPackage = Factory::getObject<ComboPackage>(packageName, discountPercentage, selectedServices);
+    comboPackageMap.insert(newComboPackage->getId(), newComboPackage);
+}
+
+/*
+Function: getComboPackages
+Description: Retrieves all combo packages stored in the DataStore.
+Parameter: None
+Return type: util::Map<std::string, ComboPackage*>
+*/
+util::Map<std::string, ComboPackage*> ServiceManagementService::getComboPackages()
+{
+    return m_dataStore.getComboPackages();
+}
+
+/*
+Function: removeComboPackage
+Description: Removes a combo package by marking it inactive. Throws an exception if the package ID is not found.
+Parameter: const std::string& comboPackageID - ID of the combo package
+Return type: void
+*/
+void ServiceManagementService::removeComboPackage(const std::string& comboPackageID)
+{
+    bool removed = false;
+    util::Map<std::string, ComboPackage*>& currentComboPackages = m_dataStore.getComboPackages();
+    for (int iterator = 0; iterator < currentComboPackages.getSize(); iterator++)
+    {
+        ComboPackage* currentComboPackage = currentComboPackages.getValueAt(iterator);
+        if (currentComboPackage && currentComboPackage->getId() == comboPackageID)
+        {
+            currentComboPackage->setState(util::State::INACTIVE);
+            removed = true;
+            break;
+        }
+    }
+    if (!removed)
+    {
+        throw std::runtime_error("Combo package with ID '" + comboPackageID + "' not found.");
+    }
+}
+
+/*
+Function: getServiceBookings
+Description: Retrieves all service bookings from the datastore.
+Parameters:
+	- None
+Returns:
+	- util::Map<std::string, ServiceBooking*> containing all service bookings
+*/
+util::Map<std::string, ServiceBooking*> ServiceManagementService::getServiceBookings()
+{
+	return m_dataStore.getServiceBookings();
+}
+
+/*
+Function: getServiceBooking
+Description: Retrieves a specific service booking by its ID.
+Parameters:
+	- serviceID: std::string, ID of the service booking
+Returns:
+	- ServiceBooking*: Pointer to the service booking, or nullptr if not found
+*/
+ServiceBooking* ServiceManagementService::getServiceBooking(const std::string& serviceID)
+{
+	auto currentServiceBookings = getServiceBookings();
+	for (int iterator = 0; iterator < currentServiceBookings.getSize(); iterator++)
+	{
+		if (currentServiceBookings.getValueAt(iterator)->getId() == serviceID)
+		{
+			return currentServiceBookings.getValueAt(iterator);
+		}
+	}
+	return nullptr;
+}
+
+/*
+Function: createJobCard
+Description: Creates a job card for a given service booking, service, and technician.
+			 Validates booking, service, technician, and inventory availability before creation.
+Parameters:
+	- bookingID: std::string, ID of the service booking
+	- technicianID: std::string, ID of the technician
+	- serviceID: std::string, ID of the service
+Returns:
+	- void
+Throws:
+	- std::runtime_error if booking, service, technician, or inventory validation fails
+*/
+void ServiceManagementService::createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID)
+{
+	UserManagementService m_userManagementService;
+	ServiceBooking* currentBooking = getServiceBooking(bookingID);
+	auto& currentJobCards = m_dataStore.getJobCards();
+	if (currentBooking == nullptr)
+	{
+		throw std::runtime_error("Service Booking not available");
+	}
+	auto& currentServices = currentBooking->getServices();
+	if (currentServices.find(serviceID) == -1)
+	{
+		throw std::runtime_error("Invalid service Id");
+	}
+	Service* currentService = currentServices.getValueAt(currentServices.find(serviceID));
+	User* selectedTechnician = m_userManagementService.getUser(technicianID);
+	if (selectedTechnician == nullptr)
+	{
+		throw std::runtime_error("Technician not available");
+	}
+	auto& inventoryItems = currentService->getRequiredInventoryItems();
+	for (int iterator = 0; iterator < inventoryItems.getSize(); iterator++)
+	{
+		InventoryItem* currentInventoryItem = inventoryItems.getValueAt(iterator);
+		if (currentInventoryItem && currentInventoryItem->getQuantity() == 0)
+		{
+			std::string errorMessage = "Failed to create job card, " + currentInventoryItem->getPartName() + " is out of stock.";
+			throw std::runtime_error(errorMessage);
+		}
+	}
+	for (int iterator = 0; iterator < inventoryItems.getSize(); iterator++)
+	{
+		InventoryItem* currentInventoryItem = inventoryItems.getValueAt(iterator);
+		if (currentInventoryItem)
+		{
+			int currentStockQuantity = currentInventoryItem->getQuantity();
+			currentInventoryItem->setQuantity(currentStockQuantity - 1);
+		}
+	}
+	currentBooking->setAssignedTechnician(selectedTechnician);
+	currentBooking->setAssignedTechnicianId(selectedTechnician->getId());
+    if (currentBooking->getStatus() == util::ServiceJobStatus::PENDING)
+    {
+        currentBooking->setStatus(util::ServiceJobStatus::STARTED);
+    }
+	std::string title = "Job card created";
+	std::string message = "Job card created for the service and you are assigned for that.";
+	JobCard* jobCard = Factory::getObject<JobCard>(bookingID, currentBooking, currentService, serviceID, technicianID, selectedTechnician, util::Timestamp(), util::ServiceJobStatus::STARTED, util::Timestamp());
+	if (jobCard)
+	{
+		currentJobCards.insert(jobCard->getId(), jobCard);
+		sendNotification(selectedTechnician, title, message);
+	}
+	else
+	{
+		throw std::runtime_error("Failed to create job card.");
+	}
+    title = "Technician assigned";
+    message = "A technician has been assigned to your Service Booking with ID " + bookingID;
+    sendNotification(currentBooking->getCustomer(), title, message);
+}
+
+/*
+Function: createService
+Description: Creates a new service with associated inventory items and labor cost.
+			 Validates inventory items before creation.
+Parameters:
+	- name: std::string, name of the service
+	- inventoryItemIDs: util::Vector<std::string>, IDs of required inventory items
+	- laborCost: double, labor cost for the service
+Returns:
+	- void
+Throws:
+	- std::runtime_error if inventory items are not found or service creation fails
+*/
+void ServiceManagementService::createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost)
+{
+	util::Map<std::string, InventoryItem*> currentServiceInventoryItems;
+	auto inventoryItems = m_dataStore.getInventoryItems();
+	for (int iteratorOne =0; iteratorOne < inventoryItemIDs.getSize(); iteratorOne++)
+	{
+		std::string currentItemID = inventoryItemIDs[iteratorOne];
+		bool itemFound = false;
+		for (int iteratorTwo = 0; iteratorTwo < inventoryItems.getSize(); iteratorTwo++)
+		{
+			InventoryItem* currentInventoryItem = inventoryItems.getValueAt(iteratorTwo);
+			if (currentInventoryItem && currentInventoryItem->getId() == currentItemID)
+			{
+				itemFound = true;
+				currentServiceInventoryItems.insert(currentInventoryItem->getId(), currentInventoryItem);
+				break;
+			}
+		}
+		if (!itemFound)
+		{
+			throw std::runtime_error("Inventory item with ID '" + currentItemID + "' not found.");
+		}
+	}
+	Service* newService = Factory::getObject<Service>(name, currentServiceInventoryItems, laborCost);
+	if (newService == nullptr)
+	{
+		throw std::runtime_error("Unable to create new service.");
+	}
+	util::Map<std::string, Service*>& currentServices = m_dataStore.getServices();
+	if (currentServices.find(newService->getId()) != -1)
+	{
+		throw std::runtime_error("Service with this ID Already exists.");
+	}
+	currentServices.insert(newService->getId(), newService);
+}
+
+/*
+Function: getServices
+Description: Retrieves all services from the datastore.
+Parameters:
+	- None
+Returns:
+	- util::Map<std::string, Service*> containing all services
+*/
+util::Map<std::string, Service*> ServiceManagementService::getServices()
+{
+	return m_dataStore.getServices();
+}
+
+/*
+Function: removeService
+Description: Marks a service as inactive by its ID.
+Parameters:
+	- serviceID: std::string, ID of the service
+Returns:
+	- void
+Throws:
+	- std::runtime_error if the service is not found
+*/
+void ServiceManagementService::removeService(const std::string& serviceID)
+{
+	util::Map<std::string, Service*>& currentServices = m_dataStore.getServices();
+    util::Map<std::string, ComboPackage*>& currentComboPackages =  m_dataStore.getComboPackages();
+	if (currentServices.find(serviceID) != -1)
+	{
+		currentServices.getValueAt(currentServices.find(serviceID))->setState(util::State::INACTIVE);
+        for (int iterator = 0; iterator < currentComboPackages.getSize(); iterator++)
+        {
+            ComboPackage* currentComboPackage = currentComboPackages.getValueAt(iterator);
+            if (currentComboPackage && currentComboPackage->getState() == util::State::ACTIVE)
+            {
+                util::Map<std::string, Service*> currentServices = currentComboPackage->getServices();
+                for (int iterator = 0; iterator < currentServices.getSize(); iterator++)
+                {
+                    auto currentService = currentServices.getValueAt(iterator);
+                    if (currentService->getId() == serviceID)
+                    {
+                        currentComboPackage->setState(util::State::INACTIVE);
+                        break;
+                    }
+                }
+            }
+        }
+	}
+	else
+	{
+		throw std::runtime_error("Service not found.");
+	}
+}
+
+/*
+Function: getServiceBookings (overloaded)
+Description: Retrieves all service bookings for a specific customer.
+Parameters:
+	- customerID: std::string, ID of the customer
+Returns:
+	- util::Map<std::string, ServiceBooking*> containing bookings for the customer
+*/
+util::Map<std::string, ServiceBooking*> ServiceManagementService::getServiceBookings(const std::string& customerID)
+{
+	util::Map<std::string, ServiceBooking*> currentServiceBookings = getServiceBookings();
+	util::Map<std::string, ServiceBooking*> currentUserServiceBookings;
+	if (currentServiceBookings.getSize() != 0)
+	{
+		for (int iterator = 0; iterator < currentServiceBookings.getSize(); iterator++)
+		{
+			auto currentServiceBooking = currentServiceBookings.getValueAt(iterator);
+			if (currentServiceBooking->getCustomerId() == customerID)
+			{
+				currentUserServiceBookings.insert(currentServiceBooking->getId(), currentServiceBooking);
+			}
+		}
+	}
+	return currentUserServiceBookings;
+}
+
+/*
+Function: getJobCards
+Description: Retrieves all job cards assigned to a specific technician.
+Parameters:
+	- technicianID: std::string, ID of the technician
+Returns:
+	- util::Map<std::string, JobCard*> containing job cards assigned to the technician
+*/
+util::Map<std::string, JobCard*> ServiceManagementService::getJobCards(const std::string& technicianID)
+{
+	util::Map<std::string, JobCard*> jobCards = m_dataStore.getJobCards();
+	util::Map<std::string, JobCard*> technicianJobCards;
+	for (int iterator = 0; iterator < jobCards.getSize(); iterator++)
+	{
+		JobCard* currentJobCard = jobCards.getValueAt(iterator);
+		if (currentJobCard->getTechnicianId() == technicianID)
+		{
+			technicianJobCards.insert(currentJobCard->getId(), currentJobCard);
+		}
+	}
+	return technicianJobCards;
+}
+
+/*
+Function: hasCompletedAllJobs (static helper)
+Description: Checks if all job cards for a given service booking are completed.
+Parameters:
+	- bookingId: std::string, ID of the service booking
+	- currentAssignedJobs: util::Map<std::string, JobCard*>&, map of assigned job cards
+Returns:
+	- bool: True if all job cards are completed, False otherwise
+*/
+static bool hasCompletedAllJobs(std::string bookingId, util::Map<std::string, JobCard*>& currentAssignedJobs)
+{
+	for (int iterator = 0; iterator < currentAssignedJobs.getSize(); iterator++)
+	{
+		JobCard* currentJob = currentAssignedJobs.getValueAt(iterator);
+		if (currentJob->getBookingId() == bookingId)
+		{
+			if (currentJob->getStatus() != util::ServiceJobStatus::COMPLETED && currentJob->getStatus() != util::ServiceJobStatus::CANCELLED)
+			{
+				return false;
+			}
+		}
+	}
+	return true;
+}
+
+/*
+Function: updateJobStatus
+Description:
+    Updates the status of a job card assigned to the currently authenticated technician.
+    - If the job is STARTED, it moves to IN_PROGRESS.
+    - If the job is IN_PROGRESS, it moves to COMPLETED.
+    When all jobs in a service booking are completed, the booking status is updated,
+    an invoice is generated, and a notification is sent to the customer.
+Parameters:
+    - jobID: const std::string&, unique identifier of the job card to update.
+Returns:
+    - void
+*/
+void ServiceManagementService::updateJobStatus(const std::string& jobID)
+{
+	AuthenticationManagementService authenticationManagementService;
+	PaymentManagementService paymentManagementService;
+	bool jobStatusUpdated = false, serviceBookingCompleted;
+	JobCard* currentJob;
+	User* currentTechnician = authenticationManagementService.getAuthenticatedUser();
+	if (currentTechnician == nullptr)
+	{
+		throw std::runtime_error("Unable to fetch current technician.");
+	}
+	util::Map<std::string, JobCard*> currentAssignedJobs = getJobCards(currentTechnician->getId());
+	if (currentAssignedJobs.getSize() == 0)
+	{
+		throw std::runtime_error("No job cards assigned to the technician.");
+	}
+	if (currentAssignedJobs.find(jobID) != -1)
+	{
+		currentJob = currentAssignedJobs.getValueAt(currentAssignedJobs.find(jobID));
+		if (currentJob == nullptr)
+		{
+			throw std::runtime_error("Unable to fetch current job.");
+		}
+		if (currentJob->getStatus() == util::ServiceJobStatus::STARTED)
+		{
+			currentJob->setStatus(util::ServiceJobStatus::IN_PROGRESS);
+			jobStatusUpdated = true;
+		}
+        else if (currentJob->getStatus() == util::ServiceJobStatus::IN_PROGRESS)
+        {
+            currentJob->setStatus(util::ServiceJobStatus::COMPLETED);
+            jobStatusUpdated = true;
+            serviceBookingCompleted = hasCompletedAllJobs(currentJob->getBookingId(), currentAssignedJobs);
+            if (serviceBookingCompleted)
+            {
+                currentJob->getBooking()->setStatus(util::ServiceJobStatus::COMPLETED);
+                paymentManagementService.generateInvoice(currentJob->getBooking());
+                std::string title = "Service Booking completed. Invoice Generated.";
+                std::string message = "Services completed for the booking and invoice generated.";
+                sendNotification(currentJob->getBooking()->getCustomer(), title, message);
+            }
+        }
+	}
+	else
+	{
+		throw std::runtime_error("Failed to update job status. Job may already be completed.");
+	}
+	if (!jobStatusUpdated)
+	{
+		throw std::runtime_error("Failed to update job status. Job may already be completed.");
+	}
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/ServiceManagementService.h

@@ -6,6 +6,7 @@ Description: Header file declaring the ServiceManagementService class, which man
 Author: Trenser
 Date:19-May-2026
 */
+
 #pragma once
 #include <string>
 #include "Map.h"
@@ -31,14 +32,15 @@ public:
     void purchaseComboPackage(const std::string& comboPackageID, const std::string& vehicleNumber, const std::string& vehicleBrand, const std::string& vehicleModel);
     util::Map<std::string, ServiceBooking*> getServiceBookings();
     util::Map<std::string, ServiceBooking*> getServiceBookings(const std::string& customerID);
+    ServiceBooking* getServiceBooking(const std::string& serviceID);
     void createJobCard(const std::string& bookingID, const std::string& technicianID, const std::string& serviceID);
     void createService(const std::string& name, const util::Vector<std::string>& inventoryItemIDs, double laborCost);
     void removeService(const std::string& serviceID);
     util::Map<std::string, JobCard*> getJobCards(const std::string& technicianID);
-    void completeJob(const std::string& jobID);
+    void updateJobStatus(const std::string& jobID);
     void cancelCustomerServiceBookings(const std::string& customerID);
     void cancelTechnicianJobs(const std::string& technicianID);
-    void createComboPackage(const std::string& name, const util::Vector<std::string>& serviceIDs, double discountPercentage);
+    void createComboPackage(const std::string& packageName, const util::Vector<std::string>& serviceIDs, double discountPercentage);
     void removeComboPackage(const std::string& comboPackageID);
     void sendNotification(User* user, const std::string& title, const std::string& message) override;
     void attach(User* user) override;

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/services/UserManagementService.cpp

@@ -6,6 +6,7 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
+
 #include <stdexcept>
 #include "Config.h"
 #include "Enums.h"
@@ -18,7 +19,7 @@ Date:19-May-2026
 #include "User.h"
 #include "UserManagementService.h"
 #include "Vector.h"
-
+#include "Validator.h"
 
 /*
 Function: ensureAdminExists
@@ -73,16 +74,18 @@ void UserManagementService::createUser(const std::string& username, const std::s
 	PaymentManagementService paymentManagementService;
 	ServiceManagementService serviceManagementService;
 	auto& usersMap = m_dataStore.getUsers();
-	int index = usersMap.findIf(
-		[&](const std::string&, User* user)
-		{
-			return user->getUserName() == username;
-		}
-	);
-	if (index != -1)
+	if (util::isUsernameDuplicate(username, usersMap))
 	{
 		throw std::runtime_error("Username already exists");
 	}
+	if (util::isEmailDuplicate(email, usersMap))
+	{
+		throw std::runtime_error("Email already exists");
+	}
+	if (util::isPhoneDuplicate(phone, usersMap))
+	{
+		throw std::runtime_error("Phone already exists");
+	}
 	User* newUser = Factory::getObject<User>(username, password, name, phone, email, type);
 	usersMap.insert(newUser->getId(), newUser);
 	paymentManagementService.attach(newUser);
@@ -108,9 +111,23 @@ void UserManagementService::updateUserDetails(const std::string& userID, const s
 	int index = usersMap.find(userID);
 	if (index == -1)
 	{
-		throw std::runtime_error("User does not exist!");
+		throw std::runtime_error("User does not exist!\n");
 	}
 	User* user = usersMap.getValueAt(index);
+	if (email != user->getEmail())
+	{
+		if (util::isEmailDuplicate(email, usersMap))
+		{
+			throw std::runtime_error("Email already exists!\n");
+		}
+	}
+	if (phone != user->getPhone())
+	{
+		if (util::isPhoneDuplicate(phone, usersMap))
+		{
+			throw std::runtime_error("Phone number already exists!\n");
+		}
+	}
 	user->setEmail(email);
 	user->setPhone(phone);
 }
@@ -243,4 +260,79 @@ void UserManagementService::saveUsers()
     }
     userFileManager.save(users);
     notificationFileManager.save(notifications);
+}
+
+/*
+Function: getUsers
+Description: Retrieves all users stored in the DataStore.
+Parameter: None
+Return type: util::Map<std::string, User*>
+*/
+util::Map<std::string, User*> UserManagementService::getUsers()
+{
+	return m_dataStore.getUsers();
+}
+
+/*
+Function: getUser
+Description: Retrieves a specific user by ID from the DataStore.
+Parameter: const std::string& userID - ID of the user
+Return type: User*
+*/
+User* UserManagementService::getUser(const std::string& userID)
+{
+	int index = m_dataStore.getUsers().find(userID);
+	if (index != -1)
+	{
+		return m_dataStore.getUsers().getValueAt(index);
+	}
+	return nullptr;
+}
+
+/*
+Function: removeUser
+Description: Marks a user as inactive in the DataStore instead of deleting them.
+Parameter: const std::string& userID - ID of the user to remove
+Return type: void
+*/
+void UserManagementService::removeUser(const std::string& userID)
+{
+	InventoryManagementService inventoryManagementService;
+	PaymentManagementService paymentManagementService;
+	ServiceManagementService serviceManagementService;
+	int index = m_dataStore.getUsers().find(userID);
+	if (index != -1)
+	{
+		User* user = m_dataStore.getUsers().getValueAt(index);
+		if (user != nullptr)
+		{
+			if (user->getUserType() == util::UserType::CUSTOMER)
+			{
+				serviceManagementService.cancelCustomerServiceBookings(userID);	
+			}
+			if (user->getUserType() == util::UserType::TECHNICIAN)
+			{
+				serviceManagementService.cancelTechnicianJobs(userID);
+			}
+			user->setState(util::State::INACTIVE);
+			inventoryManagementService.detach(user);
+			paymentManagementService.detach(user);
+			serviceManagementService.detach(user);
+		}
+	}
+}
+
+util::Map<std::string, User*> UserManagementService::getUsers(util::UserType type)
+{
+	util::Map<std::string, User*>& currentUsers = m_dataStore.getUsers();
+	util::Map<std::string, User*> filteredUsersMap;
+	for (int iterator = 0; iterator < currentUsers.getSize(); iterator++)
+	{
+		User* currentUser = currentUsers.getValueAt(iterator);
+		if (currentUser && currentUser->getState() == util::State::ACTIVE && currentUser->getUserType() == type)
+		{
+			filteredUsersMap.insert(currentUser->getId(), currentUser);
+		}
+	}
+	return filteredUsersMap;
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Config.h

@@ -15,7 +15,7 @@ namespace config
 	{
 		constexpr const char* DEFAULT_ADMIN_USERNAME = "admin";
 		constexpr const char* DEFAULT_ADMIN_NAME = "admin";
-		constexpr const char* DEFAULT_ADMIN_PASSWORD = "";
+		constexpr const char* DEFAULT_ADMIN_PASSWORD = "admin";
 		constexpr const char* DEFAULT_ADMIN_EMAIL = "admin@vss";
 		constexpr const char* DEFAULT_ADMIN_PHONE = "0000000000";
 	}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Enums.h

@@ -22,19 +22,24 @@ namespace util
 	enum class PaymentMode
 	{
 		ONLINE,
-		OFFLINE
+		OFFLINE,
+        NOTSET
 	};
 
 	enum class PaymentStatus
 	{
 		PENDING,
-		COMPLETED
+		COMPLETED,
+        PAID
 	};
 
 	enum class ServiceJobStatus
 	{
+        PENDING,
 		STARTED,
-		COMPLETED
+		COMPLETED,
+        IN_PROGRESS,
+        CANCELLED
 	};
 
     enum class State
@@ -108,6 +113,8 @@ namespace util
             return "ONLINE";
         case PaymentMode::OFFLINE:
             return "OFFLINE";
+        case PaymentMode::NOTSET:
+            return "NOTSET";
         }
         throw std::invalid_argument("Invalid PaymentMode");
     }
@@ -132,6 +139,10 @@ namespace util
         {
             return PaymentMode::OFFLINE;
         }
+        if (value == "NOTSET")
+        {
+            return PaymentMode::NOTSET;
+        }
         throw std::invalid_argument("Invalid PaymentMode string");
     }
 
@@ -151,6 +162,8 @@ namespace util
             return "PENDING";
         case PaymentStatus::COMPLETED:
             return "COMPLETED";
+        case PaymentStatus::PAID:
+            return "PAID";
         }
         throw std::invalid_argument("Invalid PaymentStatus");
     }
@@ -192,10 +205,16 @@ namespace util
     {
         switch (status)
         {
+        case ServiceJobStatus::PENDING:
+            return "PENDING";
         case ServiceJobStatus::STARTED:
             return "STARTED";
         case ServiceJobStatus::COMPLETED:
             return "COMPLETED";
+        case ServiceJobStatus::CANCELLED:
+            return "CANCELLED";
+        case ServiceJobStatus::IN_PROGRESS:
+            return "IN_PROGRESS";
         }
         throw std::invalid_argument("Invalid ServiceJobStatus");
     }
@@ -220,6 +239,18 @@ namespace util
         {
             return ServiceJobStatus::COMPLETED;
         }
+        if (value == "PENDING")
+        {
+            return ServiceJobStatus::PENDING;
+        }
+        if (value == "CANCELLED")
+        {
+            return ServiceJobStatus::CANCELLED;
+        }
+        if (value == "IN_PROGRESS")
+        {
+            return ServiceJobStatus::IN_PROGRESS;
+        }
         throw std::invalid_argument("Invalid ServiceJobStatus string");
     }
 
@@ -265,4 +296,4 @@ namespace util
         }
         throw std::invalid_argument("Invalid State string");
     }
-}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/FileHelper.h

@@ -11,10 +11,39 @@ Date: 22-May-2026
 #include <fstream>
 #include <string>
 #include <stdexcept>
+#include <direct.h>
 #include "Vector.h"
 
 namespace util
 {
+    /*
+    Function: ensureDirectoryExists
+    Description: Creates all missing directories present in the given file path.
+                Iteratively parses the path and creates each directory level
+                using _mkdir() before file operations are performed.
+    Parameters:
+        - filePath: const std::string&, relative or absolute file path
+    Returns:
+        - void
+    Throws:
+        - None (_mkdir failures are intentionally ignored if directory already exists)
+    */
+    inline void ensureDirectoryExists(const std::string& filePath)
+    {
+        size_t position = 0;
+
+        while ((position = filePath.find('/', position)) != std::string::npos)
+        {
+            std::string directory = filePath.substr(0, position);
+
+            if (!directory.empty())
+            {
+                (void)_mkdir(directory.c_str());
+            }
+            position++;
+        }
+    }
+
     /*
     Function: loadRecords
     Description: Loads records from a given file path into a vector of strings.
@@ -32,6 +61,7 @@ namespace util
         std::ifstream file(filePath);
         if (!file.is_open())
         {
+            ensureDirectoryExists(filePath);
             std::ofstream newFile(filePath);
             newFile.close();
             file.open(filePath);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/FileManager.h

@@ -15,6 +15,7 @@ Date: 22-May-2026
 #include <fstream>
 #include "Vector.h"
 #include "Map.h"
+#include "FileHelper.h"
 
 namespace util
 {
@@ -51,6 +52,7 @@ namespace util
 		std::ifstream file(m_filePath);
 		if (!file.is_open())
 		{
+			ensureDirectoryExists(m_filePath);
 			std::ofstream newFile(m_filePath);
 			newFile.close();
 			file.open(m_filePath);

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/InputHelper.h

@@ -62,6 +62,7 @@ namespace util
      */
     inline void pressEnter()
     {
+        std::cout << std::endl;
         system("pause");
     }
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/OutputHelper.h

@@ -21,4 +21,28 @@ namespace util
     {
         std::cout << "\x1B[2J\x1B[H" << std::flush;
     }
+
+    /*
+    Function: truncateString
+    Description:
+        Truncates a string if its length exceeds the given maximum length.
+        The truncated string ends with "..." to indicate omitted characters.
+    Parameters:
+        - text: const std::string&, input string to truncate
+        - maxLength: size_t, maximum allowed length of the returned string
+    Returns:
+        - std::string: Original string if within limit, otherwise truncated string with "..."
+    */
+    inline std::string truncateString(const std::string& text, size_t maxLength)
+    {
+        if (text.length() <= maxLength)
+        {
+            return text;
+        }
+        if (maxLength <= 3)
+        {
+            return std::string(maxLength, '.');
+        }
+        return text.substr(0, maxLength - 3) + "...";
+    }
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Utility.h

@@ -1,18 +1,17 @@
 /*
 File: Utility.h
-Description: Header file declaring utility functions used across the system,
-             including cost calculation for services and combo packages.
+Description: Header file declaring utility functions used across the system
 Author: Trenser
 Date:19-May-2026
 */
 
 #pragma once
+#include "ComboPackage.h"
 #include "DataStore.h"
 #include "FileHelper.h"
 #include "InventoryItem.h"
 #include "NotificationManagementService.h"
 #include "Service.h"
-#include "ComboPackage.h"
 
 namespace util
 {
@@ -100,4 +99,4 @@ namespace util
         auto observerIDs = service->getObserverIDs();
         util::saveRecords(filePath, observerIDs);
     }
-}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Validator.cpp

@@ -106,4 +106,70 @@ bool util::isPasswordValid(const std::string& password)
     }
 
     return hasUpper && hasLower && hasDigit && hasSpecial;
+}
+
+/*
+ * Function: isUsernameDuplicate
+ * Description: Checks if the given username already exists among active users.
+ * Parameters:
+ *     username - string containing the username to validate
+ *     usersMap - map of user objects keyed by identifier
+ * Returns:
+ *     bool - true if the username is already in use by an active user, false otherwise
+ * Notes:
+ *     - Only considers users with state util::State::ACTIVE
+ */
+bool util::isUsernameDuplicate(const std::string& username, const util::Map<std::string, User*>& usersMap)
+{
+    int index = usersMap.findIf(
+        [&](const std::string&, User* user)
+        {
+            return (user->getUserName() == username && user->getState() == util::State::ACTIVE);
+        }
+    );
+    return index != -1;
+}
+
+/*
+ * Function: isPhoneDuplicate
+ * Description: Checks if the given phone number already exists among active users.
+ * Parameters:
+ *     phone - string containing the phone number to validate
+ *     usersMap - map of user objects keyed by identifier
+ * Returns:
+ *     bool - true if the phone number is already in use by an active user, false otherwise
+ * Notes:
+ *     - Only considers users with state util::State::ACTIVE
+ */
+bool util::isPhoneDuplicate(const std::string& phone, const util::Map<std::string, User*>& usersMap)
+{
+    int index = usersMap.findIf(
+        [&](const std::string&, User* user)
+        {
+            return (user->getPhone() == phone && user->getState() == util::State::ACTIVE);
+        }
+    );
+    return index != -1;
+}
+
+/*
+ * Function: isEmailDuplicate
+ * Description: Checks if the given email address already exists among active users.
+ * Parameters:
+ *     email - string containing the email address to validate
+ *     usersMap - map of user objects keyed by identifier
+ * Returns:
+ *     bool - true if the email address is already in use by an active user, false otherwise
+ * Notes:
+ *     - Only considers users with state util::State::ACTIVE
+ */
+bool util::isEmailDuplicate(const std::string& email, const util::Map<std::string, User*>& usersMap)
+{
+    int index = usersMap.findIf(
+        [&](const std::string&, User* user)
+        {
+            return (user->getEmail() == email && user->getState() == util::State::ACTIVE);
+        }
+    );
+    return index != -1;
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/utilities/Validator.h

@@ -9,10 +9,15 @@
 #include<string>
 #include<algorithm>
 #include<cctype>
+#include "Map.h"
+#include "User.h"
 
 namespace util
 {
 	bool isPhoneNumberValid(const std::string&);
 	bool isEmailValid(const std::string&);
 	bool isPasswordValid(const std::string&);
+	bool isUsernameDuplicate(const std::string&, const util::Map<std::string, User*>&);
+	bool isPhoneDuplicate(const std::string&, const util::Map<std::string, User*>&);
+	bool isEmailDuplicate(const std::string&, const util::Map<std::string, User*>&);
 }

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/AdminMenu.cpp

@@ -8,100 +8,740 @@ Author: Trenser
 Date: 19-May-2026
 */
 
+#include <iomanip>
+#include <iostream>
 #include "AdminMenu.h"
+#include "Enums.h"
 #include "InputHelper.h"
-#include "OutputHelper.h"
+#include "InventoryItem.h"
 #include "MenuHelper.h"
+#include "OutputHelper.h"
+#include "Service.h"
+#include "ServiceBooking.h"
+#include "User.h"
+#include "Utility.h"
+#include "Validator.h"
 
 /*
 Function: showMenu
-Description: Displays the admin menu in a loop until the user chooses to logout.
-			 Handles exceptions and ensures smooth user interaction.
+Description: Displays the admin menu and handles user input until logout is selected.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::showMenu()
+{
+    while (true)
+    {
+        try
+        {
+            int choice;
+            util::clear();
+            std::cout << "Admin Menu"
+                << "\n1. View Stock Levels"
+                << "\n2. Add Inventory Item"
+                << "\n3. Remove Inventory Item"
+                << "\n4. Check Stock Availability"
+                << "\n5. Assign Job to Technician"
+                << "\n6. Display Users"
+                << "\n7. Add Technician"
+                << "\n8. Remove Customer/Technician"
+                << "\n9. Display Services"
+                << "\n10. Create Service"
+                << "\n11. Remove Service"
+                << "\n12. Display Combo Packages"
+                << "\n13. Create Combo Package"
+                << "\n14. Remove Combo Package"
+                << "\n15. View Notifications"
+                << "\n16. Change Password"
+				<< "\n17. Confirm Payment"
+                << "\n18. Logout"
+                << "\nEnter a choice: ";
+            util::read(choice);
+            if (!handleOperation(choice))
+            {
+                break;
+            }
+        }
+        catch (const std::exception& e)
+        {
+            std::cout << "Exception: " << e.what() << std::endl;
+            util::pressEnter();
+        }
+    }
+}
+
+/*
+Function: handleOperation
+Description: Executes the corresponding admin operation based on the selected menu choice.
+Parameter: int choice - selected menu option
+Return type: bool - true if menu continues, false if logout
+*/
+bool AdminMenu::handleOperation(int choice)
+{
+    switch (choice)
+    {
+    case 1:
+        viewStockLevels();
+        break;
+    case 2:
+        addInventoryItem();
+        break;
+    case 3:
+        removeInventoryItem();
+        break;
+    case 4:
+        checkStockAvailability();
+        break;
+    case 5:
+        assignJob();
+        break;
+    case 6:
+        displayUsers();
+        break;
+    case 7:
+        addTechnician();
+        break;
+    case 8:
+        removeUser();
+        break;
+    case 9:
+        displayServices();
+        break;
+    case 10:
+        createService();
+        break;
+    case 11:
+        removeService();
+        break;
+    case 12:
+        displayComboPackages();
+        break;
+    case 13:
+        createComboPackages();
+        break;
+    case 14:
+        removeComboPackage();
+        break;
+    case 15:
+        viewNotifications();
+        break;
+    case 16:
+        changePassword();
+        break;
+	case 17:
+		confirmPayment();
+		break;
+    case 18:
+        logout();
+        return false;
+    default:
+        std::cout << "Enter a valid choice!" << std::endl;
+        util::pressEnter();
+    }
+    return true;
+}
+
+/*
+Function: logout
+Description: Logs out the currently authenticated admin user.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::logout()
+{
+	m_controller.logout();
+}
+
+/*
+Function: changePassword
+Description: Allows the admin to change their password after validation.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::changePassword()
+{
+	changePasswordHelper(m_controller);
+}
+
+/*
+Function: viewStockLevels
+Description: Displays all active inventory items with their details
+             including ID, part name, quantity, and price.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::viewStockLevels()
+{
+    util::clear();
+	auto inventoryItems = m_controller.getInventoryItems();
+	bool hasActiveItems = false;
+	std::cout << "View Stock Levels" << std::endl;
+	if (inventoryItems.isEmpty())
+	{
+		std::cout << "No items found in Inventory.\n";
+		util::pressEnter();
+		return;
+	}
+	for (int index = 0; index < inventoryItems.getSize(); index++)
+	{
+		const InventoryItem* item = inventoryItems.getValueAt(index);
+		if (item->getState() == util::State::ACTIVE)
+		{
+			hasActiveItems = true;
+			break;
+		}
+	}
+	if (!hasActiveItems)
+	{
+		std::cout << "No active Inventory Item found.\n";
+		util::pressEnter();
+		return;
+	}
+	std::cout << std::left << std::setw(15) << "Item ID"
+		<< std::setw(25) << "Part Name"
+		<< std::setw(15) << "Quantity"
+		<< std::setw(15) << "Price"
+		<< std::endl;
+	for (int iterator = 0; iterator < inventoryItems.getSize(); ++iterator)
+	{
+		const InventoryItem* item = inventoryItems.getValueAt(iterator);
+		if (item != nullptr)
+		{
+			if (item->getState() != util::State::INACTIVE)
+			{
+				std::cout << std::left << std::setw(15) << item->getId()
+					<< std::setw(25) << item->getPartName()
+					<< std::setw(15) << item->getQuantity()
+					<< std::setw(15) << item->getPrice()
+					<< std::endl;
+			}
+		}
+	}
+	std::cout << "\n";
+	util::pressEnter();
+}
+
+/*
+Function: addInventoryItem
+Description: Allows the admin to either add a new inventory item
+             or increase the quantity of an existing item.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::addInventoryItem()
+{
+	util::clear();
+	int choice, quantity;
+	double price;
+	std::string partName;
+	std::cout << "Add Inventory Item\n";
+	std::cout << "1. Add new item \n2. Restock Item\n\nEnter your choice : ";
+	util::read(choice);
+	switch (choice)
+	{
+	case 1:
+	{
+		util::clear();
+		std::cout << "Enter Item Details\n";
+		std::cout << "Part Name : ";
+		util::read(partName);
+		std::cout << "Quantity : ";
+		util::read(quantity);
+		std::cout << "Price : ";
+		util::read(price);
+		m_controller.addInventoryItem(partName, quantity, price);
+		std::cout << "\nNew Item " << partName << " added to the Inventory.\n\n";
+		break;
+	}
+	case 2:
+	{
+		util::clear();
+		std::cout << "Select Item to Restock\n";
+		auto inventoryItems = m_controller.getInventoryItems();
+		addQuantityToItem(inventoryItems, m_controller);
+		break;
+	}
+	default:
+	{
+		std::cout << "\nEnter a valid choice.\n\n";
+	}
+	}
+	util::pressEnter();
+}
+
+/*
+Function: removeInventoryItem
+Description: Removes an active inventory item by marking it inactive
+             after user selection.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::removeInventoryItem()
+{
+    util::clear();
+	std::cout << "Remove Inventory Item\n";
+    auto inventoryItems = m_controller.getInventoryItems();
+    auto activeItems = filterActiveItems(inventoryItems);
+    int activeItemsSize = activeItems.getSize();
+    if (activeItemsSize == 0)
+    {
+        std::cout << "No items available in Inventory." << std::endl;
+        util::pressEnter();
+        return;
+    }
+    displayInventoryWithItems(activeItems);
+    int itemIndex;
+    std::cout << "Enter the index of the item to remove: ";
+    util::read(itemIndex);
+    if (itemIndex < 1 || itemIndex > activeItemsSize)
+    {
+        std::cout << "Invalid index selected." << std::endl;
+        util::pressEnter();
+        return;
+    }
+    const InventoryItem* selectedItem = activeItems.getValueAt(itemIndex - 1);
+    if (selectedItem != nullptr)
+    {
+        if(selectedItem->getState() != util::State::INACTIVE)
+        {
+            std::string selectedItemId = selectedItem->getId();
+            m_controller.removeInventoryItem(selectedItemId);
+            std::cout << "Item " << selectedItem->getPartName() << " removed successfully." << std::endl;
+        }
+    }
+    util::pressEnter();
+}
+
+/*
+Function: checkStockAvailability
+Description: Checks if a specific inventory item is available
+             and displays its details if active.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::checkStockAvailability()
+{
+	util::clear();
+	std::string itemId;
+	std::cout << "Check Stock Availability \n";
+	std::cout << "Enter the Item ID : ";
+	util::read(itemId);
+	util::clear();
+	const InventoryItem* selectedItem = m_controller.getInventoryItem(itemId);
+	if (selectedItem != nullptr)
+	{
+		if (selectedItem->getState() != util::State::INACTIVE)
+		{
+			std::cout << "Item Details\n";
+			std::cout << "---------------------------------------------\n";
+			std::cout << "Item ID      : " << selectedItem->getId() << "\n";
+			std::cout << "Part Name    : " << selectedItem->getPartName() << "\n";
+			std::cout << "Quantity     : " << selectedItem->getQuantity() << "\n";
+		}
+	}
+	else
+	{
+		std::cout << "Item not Found" << std::endl;
+	}
+	util::pressEnter();
+}
+
+/*
+Function: assignJob
+Description: Allows the admin to assign pending service bookings to available technicians.
+			 Creates job cards for selected services.
 Parameters:
 	- None
 Returns:
 	- void
 */
-void AdminMenu::showMenu()
-{
-	bool isMenuActive = true;
-	while (isMenuActive)
-	{
-		try
-		{
-			int choice;
-			util::clear();
-			std::cout << "" << std::endl;
-			util::read(choice);
-			if (!handleOperation(choice))
-			{
-				isMenuActive = false;
-			}
-		}
-		catch (const std::exception& e)
-		{
-			std::cout << "Exception: " << e.what() << std::endl;
-			util::pressEnter();
-		}
-	}
-}
-
-bool AdminMenu::handleOperation(int choice)
-{
-	return false;
-}
-
-
-void AdminMenu::logout()
-{
-}
-
-void AdminMenu::changePassword()
-{
-}
-
-void AdminMenu::viewStockLevels()
-{
-}
-
-void AdminMenu::addInventoryItem()
-{
-}
-
-void AdminMenu::removeInventoryItem()
-{
-}
-
-void AdminMenu::checkStockAvailability()
-{
-}
-
 void AdminMenu::assignJob()
 {
+	util::clear();
+	std::cout << "Assign Job to Technician\n";
+	std::string selectedService;
+	bool hasPendingService = false;
+	auto currentBookings = m_controller.getServiceBookings();
+	auto pendingServiceBookings = filterActiveServiceBookings(currentBookings);
+	auto availableTechnicians = m_controller.getUsers(util::UserType::TECHNICIAN);
+	int bookingsSize = pendingServiceBookings.getSize();
+	util::Map<int, const ServiceBooking*> serviceBookingsMap;
+	util::Map<int, const User*> currentAvailableTechniciansMap;
+	if (listServiceBookings(pendingServiceBookings, bookingsSize, serviceBookingsMap))
+	{
+		const ServiceBooking* selectedService = selectPendingServiceBookings(serviceBookingsMap);
+		if (selectedService)
+		{
+			if (availableTechnicians.getSize() != 0)
+			{
+				listAvailableTechnicians(availableTechnicians, availableTechnicians.getSize(), currentAvailableTechniciansMap);
+				const User* selectedTechnician = selectTechnician(currentAvailableTechniciansMap);
+				if (selectedTechnician)
+				{
+					auto& servicesInBooking = selectedService->getServices();
+					for (int iterator = 0; iterator < servicesInBooking.getSize(); iterator++)
+					{
+						m_controller.createJobCard(selectedService->getId(), selectedTechnician->getId(), servicesInBooking.getValueAt(iterator)->getId());
+					}
+					std::cout << "Job card created for each service and technician successfully assigned.\n\n";
+				}
+			}
+			else
+			{
+				std::cout << "No technicians are currently available.\n\n";
+			}
+		}
+	}
+	else
+	{
+		std::cout << "No pending service bookings available.\n\n";
+	}
+	util::pressEnter();
 }
 
+/*
+Function: displayServices()
+Description: Display all active services
+Parameters:
+	- None
+Returns:
+	- void
+*/
+void AdminMenu::displayServices()
+{
+	util::clear();
+	std::cout << "List of all Services\n";
+	util::Map<std::string, const Service*> currentServices = m_controller.getServices();
+	util::Map<std::string, const Service*> currentActiveServices = filterActiveServices(currentServices);
+	displayAllServices(currentActiveServices);
+	util::pressEnter();
+}
+
+/*
+Function: createService
+Description: Allows the admin to create a new service by selecting inventory items and specifying labor cost.
+Parameters:
+	- None
+Returns:
+	- void
+*/
 void AdminMenu::createService()
 {
+	util::clear();
+	std::cout << "Create Service\n";
+	std::string serviceName;
+	double labourCost;
+	std::cout << "Enter the service name: ";
+	util::read(serviceName);
+	util::Map<std::string, const InventoryItem*> currentInventoryItems = m_controller.getInventoryItems();
+	util::Map<std::string, const InventoryItem*> activeInventoryItems = filterActiveItems(currentInventoryItems);
+	util::Vector<std::string> selectedInventoryItems;
+	selectInventoryItems(activeInventoryItems,selectedInventoryItems);
+	if (selectedInventoryItems.isEmpty())
+	{
+		util::pressEnter();
+		return;
+	}
+	std::cout << "\nEnter the labour cost: ";
+	util::read(labourCost);
+    m_controller.createService(serviceName, selectedInventoryItems, labourCost);
+    std::cout << "\nService created sucessfully.\n\n";
+	util::pressEnter();
 }
 
+/*
+Function: removeService
+Description: Allows the admin to remove an existing service by selecting from available services.
+Parameters:
+	- None
+Returns:
+	- void
+*/
 void AdminMenu::removeService()
 {
+	util::clear();
+	std::cout << "Remove Service\n";
+	std::string selectedServiceID;
+	util::Map<std::string, const Service*> currentServices = m_controller.getServices();
+	util::Map<std::string, const Service*> currentActiveServices = filterActiveServices(currentServices);
+	selectedServiceID = selectServicesToRemove(currentActiveServices);
+	if (selectedServiceID != "")
+	{
+		m_controller.removeService(selectedServiceID);
+		std::cout << "Service removed successfully.\n\n";
+	}
+	else
+	{
+		std::cout << "Failed  to remove service.\n\n";
+	}
+	util::pressEnter();
 }
 
+/*
+Function: displayUsers
+Description: Displays all users.
+Parameter: None
+Return type: void
+*/
+void AdminMenu::displayUsers()
+{
+	util::clear();
+	auto listOfUsers = m_controller.getUsers();
+	auto listOfActiveUsers = filterActiveUsers(listOfUsers);
+	int activeUserCount = listOfActiveUsers.getSize();
+	std::cout << "List of all Users\n";
+	if (activeUserCount < 1)
+	{
+		std::cout << "No Active users." << std::endl;
+		util::pressEnter();
+		return;
+	}
+	displayAllUsers(listOfActiveUsers);
+	util::pressEnter();
+}
+
+/*
+Function: confirmPayment
+Description: Confirms payment for a selected invoice. Validates invoice status, updates payment date,
+			 sets status to COMPLETED, and sends a notification to the customer.
+Parameters:
+	- invoiceID: std::string, ID of the invoice to confirm
+Returns:
+	- void
+*/
+void AdminMenu::confirmPayment()
+{
+	util::clear();
+	std::cout << "Confirm Payment\n";
+	auto invoiceList = m_controller.getAllInvoices();
+	if (invoiceList.isEmpty())
+	{
+		std::cout << "No pending invoices available for confirmation.";
+		util::pressEnter();
+		return;
+	}
+	bool hasConfirmableInvoice = false;
+	for (int index = 0; index < invoiceList.getSize(); ++index)
+	{
+		const Invoice* invoice = invoiceList.getValueAt(index);
+		if (invoice && invoice->getStatus() == util::PaymentStatus::PAID)
+		{
+			hasConfirmableInvoice = true;
+			break;
+		}
+	}
+	if (!hasConfirmableInvoice)
+	{
+		std::cout << "No invoices awaiting confirmation.\n";
+		util::pressEnter();
+		return;
+	}
+	std::string selectedID = selectInvoiceFromUserForPayment(invoiceList, util::PaymentStatus::PAID);
+	if (selectedID == "")
+	{
+		std::cout << "Payment failed.\n";
+		util::pressEnter();
+		return;
+	}
+	m_controller.confirmPayment(selectedID);
+	std::cout << "Payment Confirmed successfully.\n";
+	util::pressEnter();
+}
+
+/*
+Function: addTechnician
+Description: Adds a new technician after validating username, password, email, and phone number.
+Parameter: None
+Return type: void
+*/
 void AdminMenu::addTechnician()
 {
+	util::clear();
+	std::string username, name, password, email, phoneNumber;
+	std::cout << "Add Technician\n";
+	std::cout << "Enter Technician Username: ";
+	util::read(username);
+	std::cout << "Enter Technician Name: ";
+	util::read(name);
+	std::cout << "Enter Technician Password: ";
+	util::read(password);
+	if(!util::isPasswordValid(password))
+	{
+		std::cout << "\nError: Password is invalid!\n\n";
+		util::pressEnter();
+		return;
+	}
+	std::cout << "Enter Technician Email: ";
+	util::read(email);
+	if(!util::isEmailValid(email))
+	{
+		std::cout << "\nError: Email is invalid!\n\n";
+		util::pressEnter();
+		return;
+	}
+	std::cout << "Enter Technician Phone: ";
+	util::read(phoneNumber);
+	if(!util::isPhoneNumberValid(phoneNumber))
+	{
+		std::cout << "\nError: Phone Number is invalid!\n\n";
+		util::pressEnter();
+		return;
+	}
+	m_controller.createTechnician(username, name, password, email, phoneNumber);
+	std::cout << "\nTechnician Added Successfully.\n\n";
+	util::pressEnter();
 }
 
+/*
+Function: removeUser
+Description: Removes a selected active user (customer or technician) from the system.
+Parameter: None
+Return type: void
+*/
 void AdminMenu::removeUser()
 {
+	util::clear();
+	int indexChoice;
+	auto listOfUsers = m_controller.getUsers();
+	auto listOfActiveUsers = filterActiveUsers(listOfUsers);
+	int activeUserCount = listOfActiveUsers.getSize();
+	std::cout << "Remove User \n";
+	if (activeUserCount < 1)
+	{
+		std::cout << "No Active users." << std::endl;
+		util::pressEnter();
+		return;
+	}
+	displayAllUsers(listOfActiveUsers);
+	std::cout << "Enter the index of the user to delete : ";
+	util::read(indexChoice);
+	if (indexChoice < 1 || indexChoice > activeUserCount)
+	{
+		std::cout << "Error invalid index.\n" << std::endl;
+		util::pressEnter();
+		return;
+	}
+	const User* userToRemove = listOfActiveUsers.getValueAt(indexChoice - 1);
+	if (userToRemove != nullptr)
+	{
+		std::string userIdToRemove = userToRemove->getId();
+		m_controller.removeUser(userIdToRemove);
+		std::cout << userToRemove->getUserName() << " removed Successfully.\n";
+	}
+	util::pressEnter();
 }
 
+/*
+Function: displayComboPackages()
+Description: Display all active combo packages
+Parameters:
+	- None
+Returns:
+	- void
+*/
+void AdminMenu::displayComboPackages()
+{
+	util::clear();
+	std::cout << "List of all Combo Packages\n";
+	util::Map<std::string, const ComboPackage*> currentComboPackages = m_controller.getComboPackages();
+	util::Map<std::string, const ComboPackage*> currentActiveComboPackages = filterComboPackages(currentComboPackages);
+	displayAllComboPackages(currentActiveComboPackages);
+	util::pressEnter();
+}
+
+/*
+Function: createComboPackages
+Description: Creates a new combo package by selecting two active services and applying a discount.
+Parameter: None
+Return type: void
+*/
 void AdminMenu::createComboPackages()
 {
+	util::clear();
+	std::cout << "Create Combo Packages\n";
+	auto serviceList = m_controller.getServices();
+	auto activeServices = filterActiveServices(serviceList);
+	int currentActiveServicesCount = activeServices.getSize();
+    const int NUMBER_OF_SERVICE_PER_PACKAGE = 2;
+	util::Vector<std::string> selectedServiceID;
+    for (int iterator = 0; iterator < NUMBER_OF_SERVICE_PER_PACKAGE; iterator++)
+    {
+        const Service* chosenService = nullptr;
+        while (true)
+        {
+            chosenService = selectServiceFromServices(activeServices);
+            if (!chosenService)
+            {
+                std::cout << "Failed to create combo package!\n\n";
+                util::pressEnter();
+                return;
+            }
+            bool alreadyChosen = false;
+            for (int iteratorOne = 0; iteratorOne < selectedServiceID.getSize(); iteratorOne++)
+            {
+                if (selectedServiceID[iteratorOne] == chosenService->getId())
+                {
+                    alreadyChosen = true;
+                    break;
+                }
+            }
+            if (alreadyChosen)
+            {
+				if (currentActiveServicesCount < 2)
+				{
+					break;
+				}
+                std::cout << "Service already selected. Please choose a different one." << std::endl;
+                continue; 
+            }
+            selectedServiceID.push_back(chosenService->getId());
+            break;
+        }
+		if (currentActiveServicesCount < 2)
+		{
+			std::cout << "All the available services selected\n\n";
+			break;
+		}
+    }
+    std::string packageName;
+    double discountPercentage;
+    std::cout << "Enter combo package name: ";
+    util::read(packageName);
+    std::cout << "Enter discount percentage: ";
+    util::read(discountPercentage);
+    if (discountPercentage < 0.0 || discountPercentage > 100.0)
+    {
+        std::cout << "Error: Discount percentage must be between 0 and 100." << std::endl;
+        util::pressEnter();
+        return;
+    }
+    m_controller.createComboPackage(packageName, selectedServiceID, discountPercentage);
+    std::cout << "Combo package '" << packageName << "' created successfully." << std::endl;
+    util::pressEnter();
 }
 
+/*
+Function: removeComboPackage
+Description: Removes a selected combo package from the system.
+Parameter: None
+Return type: void
+*/
 void AdminMenu::removeComboPackage()
 {
+	util::clear();
+	std::cout << "Remove Combo Package\n";
+	util::Map<std::string, const ComboPackage*> currentComboPackages = m_controller.getComboPackages();
+	std::string selectedComboPackageID = selectComboPackage(currentComboPackages);
+	if (!selectedComboPackageID.empty())
+	{
+		m_controller.removeComboPackage(selectedComboPackageID);
+		std::cout << "Combo Package removed successfully.\n\n";
+	}
+	else
+	{
+		std::cout << "Combo package removal failed.\n\n";
+	}
+	util::pressEnter();
 }
 
 /*

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/AdminMenu.h

@@ -1,10 +1,10 @@
 /*
 File: AdminMenu.h
-Description: Declares the AdminMenu class which provides the administrative console menu in the Vehicle Service Management System.
-             Supports operations such as inventory management, job assignment, service creation/removal, technician management,
-             combo package handling, notification viewing, and account management functions like logout and password change.
+Description: Header file declaring the AdminMenu class, which provides
+             administrative operations such as inventory management,
+             user management, service configuration, and notifications.
 Author: Trenser
-Date: 19-May-2026
+Date:19-May-2026
 */
 
 #pragma once
@@ -24,10 +24,14 @@ public:
     void removeInventoryItem();
     void checkStockAvailability();
     void assignJob();
+    void displayServices();
     void createService();
     void removeService();
+    void displayUsers();
+    void confirmPayment();
     void addTechnician();
     void removeUser();
+    void displayComboPackages();
     void createComboPackages();
     void removeComboPackage();
     void viewNotifications();

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/CustomerMenu.cpp

@@ -6,15 +6,21 @@ Description: Implementation file containing the method definitions of the
 Author: Trenser
 Date:19-May-2026
 */
+
 #include <iomanip>
 #include "ComboPackage.h"
 #include "CustomerMenu.h"
-#include "InputHelper.h"
-#include "InventoryItem.h"
-#include "Map.h"
 #include "MenuHelper.h"
+#include "Enums.h"
+#include "InputHelper.h"
 #include "OutputHelper.h"
+#include "InventoryItem.h"
+#include "Invoice.h"
+#include "Map.h"
 #include "Service.h"
+#include "ServiceBooking.h"
+#include "Timestamp.h"
+#include "User.h"
 #include "Validator.h"
 #include "Vector.h"
 
@@ -138,11 +144,12 @@ void CustomerMenu::updateDetails()
 {
 	std::string email, phone;
 	util::clear();
+    std::cout << "Update Details\n";
 	std::cout << "Enter new email: ";
 	util::read(email);
 	if (!util::isEmailValid(email))
 	{
-		std::cout << "Error: Email is invalid!";
+		std::cout << "Error: Email is invalid!\n";
 		util::pressEnter();
 		return;
 	}
@@ -150,12 +157,12 @@ void CustomerMenu::updateDetails()
 	util::read(phone);
 	if (!util::isPhoneNumberValid(phone))
 	{
-		std::cout << "Error: Phone number is invalid!";
+		std::cout << "Error: Phone number is invalid!\n";
 		util::pressEnter();
 		return;
 	}
 	m_controller.updateUserDetails(email, phone);
-	std::cout << "Profile details updated successfully";
+	std::cout << "Profile details updated successfully\n";
 	util::pressEnter();
 }
 
@@ -169,9 +176,16 @@ Return type: void
 void CustomerMenu::selectService()
 {
     std::string vehicleNumber, vehicleBrand, vehicleModel;
-	auto services = m_controller.getServices();
-    util::Vector<std::string> selectedServices;
     util::clear();
+    std::cout << "Select a Service\n";
+	auto services = m_controller.getServices();
+    if (services.isEmpty())
+    {
+        std::cout << "No services available!";
+        util::pressEnter();
+        return;
+    }
+    util::Vector<std::string> selectedServices;
     const Service* selectedService = selectServiceFromServices(services);
     if (selectedService == nullptr)
     {
@@ -181,6 +195,7 @@ void CustomerMenu::selectService()
     }
     selectedServices.push_back(selectedService->getId());
     util::clear();
+    std::cout << "Enter Vehicle Details\n";
     std::cout << "Enter vehicle number: ";
     util::read(vehicleNumber);
     std::cout << "Enter vehicle brand: ";
@@ -202,16 +217,27 @@ Return type: void
 void CustomerMenu::selectComboPackage()
 {
     std::string vehicleNumber, vehicleBrand, vehicleModel;
-    auto comboPackages = m_controller.getComboPackages();
     util::clear();
-    const ComboPackage* selectedComboPackage = selectComboPackageFromPackages(comboPackages);
-    if (selectedComboPackage == nullptr)
+    std::cout << "Select a Combo Package\n";
+    auto comboPackages = m_controller.getComboPackages();
+    util::Map<std::string, const ComboPackage*> activeComboPackages = filterComboPackages(comboPackages);
+    if (activeComboPackages.isEmpty())
     {
-        std::cout << "Failed to book combo package!";
+        std::cout << "No combo packages available!\n\n";
         util::pressEnter();
         return;
     }
+    const ComboPackage* selectedComboPackage = selectComboPackageFromPackages(activeComboPackages);
+    if (selectedComboPackage == nullptr)
+    {
+        std::cout << "Failed to book combo package!\n\n";
+        util::pressEnter();
+        return;
+    }
+    std::cout << "Combo Package selected\n";
+    util::pressEnter();
     util::clear();
+    std::cout << "Enter the vehicle details\n";
     std::cout << "Enter vehicle number: ";
     util::read(vehicleNumber);
     std::cout << "Enter vehicle brand: ";
@@ -219,20 +245,127 @@ void CustomerMenu::selectComboPackage()
     std::cout << "Enter vehicle model: ";
     util::read(vehicleModel);
     m_controller.purchaseComboPackage(selectedComboPackage->getId(), vehicleNumber, vehicleBrand, vehicleModel);
-    std::cout << "Combo Package has been booked successfully";
+    std::cout << "Combo Package has been booked successfully\n\n";
     util::pressEnter();
 }
 
+/*
+Function: viewServiceHistory
+Description: Displays the customer’s past service bookings in tabular format,
+             including booking ID, technician, vehicle details, discount percentage, and status.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void CustomerMenu::viewServiceHistory()
 {
+	util::clear();
+	bool hasServiceHistory = false;
+	const User* currentUser = m_controller.getAuthenticatedUser();
+	std::string currentUserID = currentUser->getId();
+	util::Map<std::string, const ServiceBooking*> serviceBookingsByCurrentUser = m_controller.getServiceBookingsByUser(currentUserID);
+    std::cout << "View Service History" << std::endl;
+    if (serviceBookingsByCurrentUser.getSize() != 0)
+    {
+        std::cout << std::left
+            << std::setw(15) << "Booking ID"
+            << std::setw(20) << "Technician"
+            << std::setw(20) << "Vehicle Brand"
+            << std::setw(20) << "Vehicle Number"
+            << std::setw(20) << "Vehicle Model"
+            << std::setw(20) << "Discount %"
+            << std::setw(20) << "Status"
+            << std::endl;
+        for (int iterator = 0; iterator < serviceBookingsByCurrentUser.getSize(); iterator++)
+        {
+            const ServiceBooking* currentBooking = serviceBookingsByCurrentUser.getValueAt(iterator);
+            std::string technicianName = currentBooking->getAssignedTechnician() == nullptr
+                ? "Not Assigned"
+                : currentBooking->getAssignedTechnician()->getName();
+            std::cout << std::left
+                << std::setw(15) << currentBooking->getId()
+                << std::setw(20) << technicianName
+                << std::setw(20) << currentBooking->getVehicleBrand()
+                << std::setw(20) << currentBooking->getVehicleNumber()
+                << std::setw(20) << currentBooking->getVehicleModel()
+                << std::setw(20) << currentBooking->getDiscountPercentage()
+                << std::setw(20) << util::getServiceJobStatusString(currentBooking->getStatus())
+                << std::endl;
+            hasServiceHistory = true;
+        }
+    }
+    if (!hasServiceHistory)
+    {
+        std::cout << "No history available." << std::endl;
+    }
+    util::pressEnter();
 }
 
+/*
+Function: completePayments
+Description: Allows the customer to complete pending payments for invoices.
+             Validates invoice selection and payment mode before completing payment.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void CustomerMenu::completePayments()
 {
+	util::clear();
+    std::cout << "Complete Payments\n";
+	util::Map<std::string, const Invoice*> currentInvoices = m_controller.getInvoicesByUser();
+    if (currentInvoices.isEmpty())
+    {
+        std::cout << "No pending invoices available for payment.\n";
+        util::pressEnter();
+        return;
+    }
+    bool hasPending = false;
+    for (int index = 0; index < currentInvoices.getSize(); ++index)
+    {
+        const Invoice* invoice = currentInvoices.getValueAt(index);
+        if (invoice && invoice->getStatus() == util::PaymentStatus::PENDING)
+        {
+            hasPending = true;
+            break;
+        }
+    }
+    if (!hasPending)
+    {
+        std::cout << "No pending invoices available for payment.\n";
+        util::pressEnter();
+        return;
+    }
+	std::string selectedID = selectInvoiceFromUserForPayment(currentInvoices, util::PaymentStatus::PENDING);
+    if (selectedID == "")
+    {
+        std::cout << "Payment failed.\n";
+        util::pressEnter();
+        return;
+    }
+    util::PaymentMode paymentMode = selectPaymentMode();
+    m_controller.completePayment(selectedID, paymentMode);
+    std::cout << "Payment completed successfully.\n";
+    util::pressEnter();
 }
 
+/*
+Function: viewInvoices
+Description: Displays invoices associated with the customer by calling displayInvoices.
+Parameters:
+    - None
+Returns:
+    - void
+*/
 void CustomerMenu::viewInvoices()
 {
+	util::clear();
+    std::cout << "View Invoices\n";
+	util::Map<std::string, const Invoice*> currentUserInvoices = m_controller.getInvoicesByUser();
+	displayInvoices(currentUserInvoices);
+    util::pressEnter();
 }
 
 /*
@@ -265,4 +398,4 @@ void CustomerMenu::configureNotifications()
     util::clear();
     std::cout << "Notification preferences updated successfully.\n";
     util::pressEnter();
-}
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/TechnicianMenu.cpp

@@ -1,16 +1,20 @@
 /*
 File: TechnicianMenu.cpp
-Description: Implements the TechnicianMenu class which provides the technician’s console interface
-			 in the Vehicle Service Management System. Handles menu display, user input, and
-			 technician-specific operations such as completing jobs and viewing notifications.
+Description: Implementation file containing the method definitions of the
+             TechnicianMenu class, including menu handling, job completion,
+             notification viewing, password management, and logout logic.
 Author: Trenser
-Date: 19-May-2026
+Date:19-May-2026
 */
 
-#include "TechnicianMenu.h"
+#include "Enums.h"
 #include "InputHelper.h"
-#include "OutputHelper.h"
+#include "JobCard.h"
 #include "MenuHelper.h"
+#include "OutputHelper.h"
+#include "Service.h"
+#include "TechnicianMenu.h"
+#include "Validator.h"
 
 /*
 Function: showMenu
@@ -23,35 +27,124 @@ Returns:
 */
 void TechnicianMenu::showMenu()
 {
-	bool isMenuActive = true;
-	while (isMenuActive)
-	{
-		try
-		{
-			int choice;
-			util::clear();
-			std::cout << "" << std::endl;
-			util::read(choice);
-			if (!handleOperation(choice))
-			{
-				isMenuActive = false;
-			}
-		}
-		catch (const std::exception& e)
-		{
-			std::cout << "Exception: " << e.what() << std::endl;
-			util::pressEnter();
-		}
-	}
+    while (true)
+    {
+        try
+        {
+            int choice;
+            util::clear();
+            std::cout << "Technician Menu"
+                << "\n1. Display My Jobs"
+                << "\n2. Update Job Status"
+                << "\n3. View Notifications"
+                << "\n4. Change Password"
+                << "\n5. Logout"
+                << "\nEnter a choice: ";
+            util::read(choice);
+            if (!handleOperation(choice))
+            {
+                break;
+            }
+        }
+        catch (const std::exception& e)
+        {
+            std::cout << "Exception: " << e.what() << std::endl;
+            util::pressEnter();
+        }
+    }
 }
 
+/*
+Function: handleOperation
+Description: Executes the corresponding technician operation based on the selected menu choice.
+Parameter: int choice - selected menu option
+Return type: bool - true if menu continues, false if logout
+*/
 bool TechnicianMenu::handleOperation(int choice)
 {
-	return false;
+    switch (choice)
+    {
+    case 1:
+        displayJobs();
+        break;
+    case 2:
+        updateJobStatus();
+        break;
+    case 3:
+        viewNotifications();
+        break;
+    case 4:
+        changePassword();
+        break;
+    case 5:
+        logout();
+        return false;
+    default:
+        std::cout << "Enter a valid choice!" << std::endl;
+        util::pressEnter();
+    }
+    return true;
 }
 
-void TechnicianMenu::completeJob()
+/*
+Function: displayJobs
+Description: Displays all Jobs assigned to a Technician
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void TechnicianMenu::displayJobs()
 {
+    util::clear();
+    std::cout << "My Jobs\n";
+    util::Map<std::string, const JobCard*> assignedJobCards = m_controller.getJobCardsByUser();
+    util::Map<std::string, const JobCard*> jobCards = filterStartedJobCards(assignedJobCards);
+    displayAllJobs(jobCards);
+    util::pressEnter();
+}
+
+/*
+Function: updateJobStatus
+Description: Allows the technician to update a selected job card.
+             Validates selection and updates job status through the controller.
+Parameters:
+    - None
+Returns:
+    - void
+*/
+void TechnicianMenu::updateJobStatus()
+{
+    util::clear();
+    std::cout << "Update Job Status\n";
+    int choice;
+    std::string selectedJobID;
+    util::ServiceJobStatus selectedJobStatus = util::ServiceJobStatus::PENDING;
+	util::Map<std::string, const JobCard*> assignedJobCards = m_controller.getJobCardsByUser();
+    std::cout << "Select the type of job you want to update\n1.Started\n2.Inprogress\nChoice: ";
+    util::read(choice);
+    if (choice == 1)
+    {
+        selectedJobStatus = util::ServiceJobStatus::STARTED;
+    }
+    else if (choice == 2)
+    {
+        selectedJobStatus = util::ServiceJobStatus::IN_PROGRESS;
+    }
+    else
+    {
+        std::cout << "Invalid choice. Please try again.\n";
+        util::pressEnter();
+        return;
+    }
+    util::Map<std::string, const JobCard*> selectedTypeJobCard = filterJobCards(assignedJobCards, selectedJobStatus);
+	selectedJobID = selectJobCardToUpdate(selectedTypeJobCard, selectedJobStatus);
+    if (!selectedJobID.empty())
+	{
+		m_controller.updateJobStatus(selectedJobID);
+		std::cout << "\nJob status updated.\n\n";
+	}
+    util::pressEnter();
 }
 
 /*
@@ -66,3 +159,26 @@ void TechnicianMenu::viewNotifications()
 {
 	viewAndDeleteNotification(m_controller);
 }
+
+/*
+Function: logout
+Description: Logs out the currently authenticated technician user.
+Parameter: None
+Return type: void
+*/
+void TechnicianMenu::logout()
+{
+	m_controller.logout();
+}
+
+/*
+Function: changePassword
+Description: Allows the technician to change their password after validation.
+Parameter: None
+Return type: void
+*/
+
+void TechnicianMenu::changePassword()
+{
+    changePasswordHelper(m_controller);
+}

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/TechnicianMenu.h

@@ -1,9 +1,10 @@
 /*
 File: TechnicianMenu.h
-Description: Declares the TechnicianMenu class which provides the technician-facing console menu in the Vehicle Service Management System.
-             Supports operations such as viewing assigned jobs, completing jobs, and managing notifications.
+Description: Header file declaring the TechnicianMenu class, which provides
+             technician operations such as job completion, notification viewing,
+             password management, and logout functionality.
 Author: Trenser
-Date: 19-May-2026
+Date:19-May-2026
 */
 
 #pragma once
@@ -16,6 +17,9 @@ private:
     bool handleOperation(int choice);
 public:
     void showMenu();
-    void completeJob();
+    void displayJobs();
+    void updateJobStatus();
     void viewNotifications();
+    void logout();
+    void changePassword();
 };

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/UserInterface.cpp

@@ -5,13 +5,15 @@ Description: Implementation file containing the method definitions of the
 			 and customer registration logic.
 Author: Trenser
 Date:19-May-2026
-
 */
-#include "UserInterface.h"
+
+#include <iostream>
+#include <stdexcept>
+#include "Enums.h"
 #include "InputHelper.h"
 #include "OutputHelper.h"
-#include "Enums.h"
 #include "User.h"
+#include "UserInterface.h"
 #include "Validator.h"
 
 /*
@@ -23,29 +25,44 @@ Return type: void
 */
 void UserInterface::run()
 {
-	m_controller.loadSystemData();
-	m_controller.runSystemChecks();
-	bool isMenuActive = true;
-	while (isMenuActive)
+	try
 	{
-		try
+		m_controller.loadSystemData();
+		m_controller.runSystemChecks();
+		bool isMenuActive = true;
+		while (isMenuActive)
 		{
-			int choice;
-			util::clear();
-			std::cout << "Vehicle Service System\n1. Login\n2. Register Customer\n3. Exit\nEnter your Choice: ";
-			util::read(choice);
-			if (!handleOperation(choice))
+			try
 			{
-				isMenuActive = false;
+				int choice;
+				util::clear();
+				std::cout << "Vehicle Service System\n1. Login\n2. Register Customer\n3. Exit\nEnter your Choice: ";
+				util::read(choice);
+				if (!handleOperation(choice))
+				{
+					isMenuActive = false;
+				}
+			}
+			catch (const std::exception& e)
+			{
+				std::cout << "Exception: " << e.what() << std::endl;
+				util::pressEnter();
 			}
 		}
-		catch (const std::exception& e)
-		{
-			std::cout << "Exception: " << e.what() << std::endl;
-			util::pressEnter();
-		}
+		m_controller.saveSystemData();
+	}
+	catch (const std::invalid_argument& exception)
+	{
+		std::cout << "Exception: Invalid Argument: " << exception.what() << std::endl;
+	}
+	catch (const std::exception& exception)
+	{
+		std::cout << "Exception: " << exception.what() << std::endl;
+	}
+	catch (...)
+	{
+		std::cout << "Unknown error occurred." << std::endl;
 	}
-	m_controller.saveSystemData();
 }
 
 /*
@@ -85,6 +102,7 @@ void UserInterface::login()
 {
 	std::string username, password;
 	util::clear();
+	std::cout << "Login\n";
 	std::cout << "Enter username: ";
 	util::read(username);
 	std::cout << "Enter password: ";
@@ -92,7 +110,7 @@ void UserInterface::login()
 	if (m_controller.login(username, password))
 	{
 		const User* authenticatedUser = m_controller.getAuthenticatedUser();
-		if (authenticatedUser != nullptr)
+		if (authenticatedUser && authenticatedUser->getState() != util::State::INACTIVE)
 		{
 			switch (authenticatedUser->getUserType())
 			{
@@ -110,10 +128,16 @@ void UserInterface::login()
 				break;
 			}
 		}
+		else if (authenticatedUser && authenticatedUser->getState() == util::State::INACTIVE)
+		{
+			std::cout << "\nError: Your account has been disabled. Please contact your Administrator.";
+			util::pressEnter();
+		}
 	}
 	else
 	{
 		std::cout << "\nError: Invalid Username or Password";
+		util::pressEnter();
 	}
 }
 
@@ -129,6 +153,7 @@ void UserInterface::registerCustomer()
 {
 	std::string username, name, email, phone, password;
 	util::clear();
+	std::cout << "Register Customer\n";
 	std::cout << "Enter username: ";
 	util::read(username);
 	std::cout << "Enter name: ";

Trenser.VehicleServiceSystem/Trenser.VehicleServiceSystem/views/UserInterface.h

@@ -7,6 +7,7 @@ Description: Header file declaring the UserInterface class, which provides
 Author: Trenser
 Date:19-May-2026
 */
+
 #pragma once
 #include "Controller.h"
 #include "AdminMenu.h"
@@ -26,4 +27,4 @@ public:
     void run();
     void login();
     void registerCustomer();
-};
+};